Product Details

ServiceNow ITSM provides users/customers with multiple channels to reach help desk specialists and enables companies to create user/customer self-service portals enriched with knowledge articles and chat bots. ServiceNow ITSM supports a configuration management database (CMDB), asset management features, automated categorization, routing, prioritization and escalation of tickets, automatic notifications and alerts, an intuitive workspace for help desk agents.

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Founded in 1989

Located in United States

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