Best For

Any company that uses Cisco's Unified Communication solution (UC) that would like an affordable cloud service to help make sense of their UCM environment.

Product Details

Need to generate meaningful reports from your Cisco UC environment? We can help. CRA is a powerful cloud based, easy to use, modern web call reporting analytics and troubleshooting platform for Cisco UC environments.

Contact Details

Intelligent Visibility

Founded in 2014

Located in United States

CRA Visual Reporting
Transfer Visualization
Easily Schedule Reports
Issue Calls by Jitter

Starting Price

  • $415.00/month
  • Essentials Plan - $415/mo Plus Plan - $725/mo Enterprise Plan $1295/mo


  • Installed - Mac
  • Cloud, SaaS, Web
  • Installed - Windows
  • Mobile - iOS Native
  • Mobile - Android Native


  • In Person
  • Live Online
  • Webinars
  • Documentation


  • 24/7 (Live Rep)
  • Online

Call Record Analyzer Features

By-Extension Reporting
Call Duration
Call Monitoring
Call Volume
Caller Identification
Inbound Reporting
Outbound Reporting
Unattended Call Management
Who Answered Log

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