# Researchmanager – Clinical Research Suite Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Researchmanager – Clinical Research Suite the right Data Entry solution for you? Explore 112 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/192454/Research-Manager/reviews

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Researchmanager – Clinical Research Suite

4.2 (112)

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Last updated March 13th, 2026

# Reviews of Researchmanager – Clinical Research Suite

Ease of use

4.0

Customer Service

4.0

## Pros and Cons in Reviews

RS

Robert S

PhD CandidateMedical Practice, 5,001 - 10,000 employeesUsed the software for: 1-2 years.

“The software uses a user friendly interface allowing for easy data collection.“

September 17, 2025

EZ

Erich Z

Software DeveloperMedical Devices, 10,001+ employeesUsed the software for: Less than 6 months.

“The process is not streamlined and although the Amsterdam UMC policy is to let outsiders file submits on their own, the fields do not support submission with non-Amsterdam UMC mail addresses.“

September 21, 2023

RS

Robert S

PhD CandidateMedical Practice, 5,001 - 10,000 employeesUsed the software for: 1-2 years.

“I have enjoyed using researchmanagers software. As it was the first software I used, this was the software I had the most feeling with.“

September 17, 2025

RB

RIAD B

DoctorMedical Practice, Self-employedUsed the software for: I used a free trial.

“The scroll bar is a little bit problematic“

August 14, 2021

SO

Stephanie O

Healthcare coordinatorMental Health Care, 11 - 50 employeesUsed the software for: 1-2 years.

“How easy is to imput the information, it really helps me to look and review what other researchers in my project upload.“

September 20, 2023

GM

Gabriella M

Research DirectorMedical Practice, 11 - 50 employeesUsed the software for: 6-12 months.

“This platform is very user-friendly, with real-time data capturing and meets all the Good Clinical Practice and confidentiality criteria required in our practice.“

December 19, 2022

## Showing most helpful reviews

Showing 1-25 of 112 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

VR

Verified Reviewer  
Physiotherapist  
Hospital & Health Care  
Used the software for: 6-12 months

### "Excellent software"

September 2, 2023

5.0

Pros

Can exchange data with other research teams, even those working on projects at different trial sites.Provides the ability for electronic signatures, making it simpler to get informed approval from study participants and record it.

Cons

Time consuming when transferring large data set from the application

Review Source

VR

Verified Reviewer  
PhD Candidate  
Medical Practice  
Used the software for: 1-2 years

### "User friendly software"

September 17, 2025

5.0

I have enjoyed using researchmanagers software. As it was the first software I used, this was the software I had the most feeling with. Simultaneously I have used other software due to collaborations with other institutes, but I preferred using researchmanager over these other softwares.

Pros

The software is easy to use and really points itself out. The software uses a user friendly interface allowing for easy data collection. Furthermore it allows for adequate data management by tracking all changes made to the data over time.

Cons

No actual points to improve currently. During the time I have used the software, I rarely encountered a bug or serious issue that could not be overcome.

Review Source

MV

Marjelle V.  
Project Manager  
Research  
Used the software for: 2+ years

### "Review WCN - LoDoCo2 trial"

January 16, 2020

3.0

The helpdesk is not very keen on providing quick responses on more difficult questions.

Pros

The software is easy to use and has very good export options to work with the data during the trial.

Cons

That the monitor options are not so well defined. The query module is very counter intuitive and the pages can only be locked after many steps. The same holds for the monitor option.

Reason for choosing Researchmanager – Clinical Research Suite

option to combine randomization tool with eCRF include supply management of IP

Review Source

hT

henriette T.  
ambtelijk secretaris  
Hospital & Health Care  
Used the software for: 2+ years

### "metc Isala"

January 16, 2020

4.0

The best bennefit is the cloud based all in one system for submitting and reviewing any type of study . The system is easily accessible and supports all parties in the assessment of a study. In addition, the system has an archif function where all documents are saved. The approved and the rejected. The minutes and questions from the committee members remain transparent to all parties at all times. If a printout has to be made for overviews of studies or study components, this system is supporting this. You can sort on every detail of/in the application. This saves the secretariat and its staff a lot of time.It is easy to make overviews on request for investigators or for the competent authority when in need.

Pros

it is easy for investigators to upload their study. They can follow the progress of the descission making process.... The METC has all the docs/letters/review questions/and meeting information in 1 application. The members of the METC have easy acces to the application and they can add their review from any laptop/computer or phone from anywher in the world as long as there is internet.

Cons

It some times can be a bit slow , that can be frustrating!

Reason for choosing Researchmanager – Clinical Research Suite

web based easy to adjust to site prefferences no more paper flexibel secure archive

Review Source

SO

Stephanie O.  
Healthcare coordinator  
Mental Health Care  
Used the software for: 1-2 years

### "How I use ResearchManager"

September 20, 2023

5.0

I started using the research management to imput some patients information, it let me work remotely with other centers.

Pros

How easy is to imput the information, it really helps me to look and review what other researchers in my project upload.

Cons

The company I work with in the USA gave me the oportunity to use it and since the project started I haven't had any issue

Review Source

MK

Malgorzata K.  
Scientific Researcher  
Mental Health Care  
Used the software for: 6-12 months

### "It's a good program, easy to use. I wish the technical support department was more responsive."

December 17, 2022

4.0

It's a good program, easy to use. I wish the technical support department was more responsive.

Pros

that you can easily edit it yourself, I like that as an administrator I can have several studies connected

Cons

sometimes the system is not intuitive and you have to look for some tabs

Review Source

Response from Cloud9-Software

December 19, 2022

Dear Malgorzata, Thank you for taking the time to post a review. Glad to hear that our system is flexible. We take your points for improvement seriously for continuous improvements. Thanks for that! Thierry ResearchManager

NP

Neeraj P.  
Clinical Trial Asssisstant  
Research  
Used the software for: 1-2 years

### "Overall Good"

December 23, 2022

4.0

Good Experience with lot of learning

Pros

Designing and data entry is faster than other edc

Cons

Have some issue with the site adding in the serial number.

Review Source

HV

Harm V.  
Hoofd Trial en Data Center  
Research  
Used the software for: 2+ years

### "Proces and Document Management System"

September 29, 2023

5.0

It does what it's meant for

Pros

Organizes an essential process of protocol routing

Cons

Not all buttons are totally intiutive. It requires some training and experience.

Review Source

NK

Nagma K.  
Senior Clinical Research Cordinator  
Hospital & Health Care  
Used the software for: 2+ years

### "Easy to use"

December 10, 2022

4.0

Pros

Efficient and Fast data save automatically.

Cons

Overall good but for finding all patient data list we need to go to home task.

Review Source

Response from Cloud9-Software

December 19, 2022

Dear Nagma, Thank you for your positive review! We really appreciate it. Thierry ResearchManager

VR

Verified Reviewer  
technisch geneeskundige  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "review research manager"

January 16, 2020

5.0

we use it for data collection for scientific studies

Pros

\- easy in use - many possibilities - good option to use one database with multiple accounts, even from different companies or hospitals

Cons

i have no cons about the software, we use it a lot

Review Source

BC

Bart C.  
Assistent in opleiding tot specialist AIOS  
Medical Practice  
Used the software for: 2+ years

### "Arts-onderzoeker Chirurgie"

May 13, 2024

5.0

Pros

Prettig programma om mee te werken. Het heeft alle functionaliteit die je nodig hebt voor het uitvoeren en registreren van een klinische trial. Het heeft even tijd nodig om goed opgezet te worden, maar deze tijd win je 10x terug tijdens het uitvoeren van je onderzoek omdat het systeem vervolgens werkt. Snelheid is erg prettig waardoor weinig tot eigenlijk geen frustraties bij het gebruik.

Cons

Niet echt een minpunt, maar eerder ook aangehaald. Het duurt even voordat je de dataset heb opgebouwd. Maar de gebruiksvriendelijkheid maakt het erg makkelijk. In vergelijking met andere datamanagment programmas werkt het juist erg prettig.

Review Source

EV

Esther V.  
Researchcoördinator  
Hospital & Health Care  
Used the software for: 2+ years

### "Goede producten"

July 6, 2023

4.0

ResearchManager is goed bereikbaar en beantwoordt vragen snel en adequaat. Prettige organisatie.

Pros

Faciliteiten die ik nodig heb zijn in 1 systmeen geïntegreerd

Cons

Bouwen van databases is, zeker voor minder ervaren onderzoekers, niet erg intu"tief

Reason for choosing Researchmanager – Clinical Research Suite

Op moment van aanschaf bood het de beste opties en had het alle functionaliteiten die ik nodig had geïntegreerd in 1 systeem. Daarmee was het zowel praktischer en financieel het meest interessant.

Review Source

BV

Birgit V.  
Trialcoördinator  
Hospital & Health Care  
Used the software for: 2+ years

### "Beoordeling ResearchManager door een gebruiker"

August 7, 2023

5.0

Pros

Gebruikersvriendelijkheid, overzichtelijkheid, zelf aanpassingen kunnen maken oftewel leverancier vaak niet nodig, sleepfunctie om documenten te uploaden.

Cons

Het niet zelf rapportages kunnen maken.

Review Source

EK

Eva K.  
clinical study manager  
Medical Devices  
Used the software for: 6-12 months

### "Researchmanager gebruikt voor juiste aanlevering gegevens voor clinical trial"

September 22, 2023

4.0

\-

Pros

Overzichtelijk op een rijtje welke documentatie moet worden aangeleverd. Daarnaast het gemak dat wij als bedrijf tesamen met het ziekenhuis waarmee we samenwerken dit overzicht kunnen vullen.

Cons

Het gebruikersgemak wat betreft UX en design zou geupdate kunnen worden waardoor alle menu's en updates gemakkelijker te vinden zijn.

Reason for choosing Researchmanager – Clinical Research Suite

\-

Review Source

JP

Jonne P.  
arts-onderzoeker  
Medical Practice  
Used the software for: 2+ years

### "ResearchManager bij een klinische trial"

October 5, 2022

4.0

Pros

gebruiksvriendelijk handige tools om eigen database te maken overzichtelijk dashboard uitgebreide opties tav design eigen database strakke lay-out

Cons

geen minpunten ten aanzien van de studies waarvoor ik het gebruikt heb

Review Source

Response from Cloud9-Software

October 7, 2022

Dear Jonne, Thank you for taking the time to post a review. We are happy to hear that ResearchManager meets the requirements. Sincerely, Thierry Wetting ResearchManager

VH

Vincent H.  
Phd-er  
Hospital & Health Care  
Used the software for: 1-2 years

### "Na gebruik tijdens klinische trial "

August 14, 2023

5.0

Pros

Gebruiksgemak en klant ondersteuning, Mate waarin we uitleg kregen bij nieuwe gebruikers

Cons

nu geen, enige wat ik kan bedenken is dat de prijs hoger is dan gemiddeld maar verder heb ik mij hier te weinig in verdiept

Review Source

MV

Marije V.  
Research coordinator  
Hospital & Health Care  
Used the software for: 2+ years

### "Good to work with"

January 16, 2020

3.0

Pros

I like the overview I have when using the software

Cons

extra saving when uploading studydocuments.. when forgotten, the documents have to be attached/uploaded again

Review Source

WT

Wesley T.  
Resident not in training Orthopaedic Surgery  
Hospital & Health Care  
Used the software for: 2+ years

### "Perfect for data"

January 16, 2020

4.0

\-

Pros

Easy to use User friendly Quality for money

Cons

Sometimes too many clicks before a certain page is reached.

Review Source

SV

Sven V.  
Arts onderzoeker  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Great"

January 16, 2020

4.0

Pros

Ease of use, no more paperwork. Nice to follow-up studies easily.

Cons

Multipel log-ins for multiple centres. Would be nice to have 1 for all.

Review Source

KV

Karen V.  
Resident  
Medical Practice  
Used the software for: 2+ years

### "Review"

January 16, 2020

3.0

Works well,

Pros

Easy to use, easy to export data (in excel and spss)

Cons

Very slow whilst adding new cases. Would be easy to select multiiple (same) answers with one click, instead of multiples.

Review Source

nT

nicolette T.  
senior clinical research associate  
Pharmaceuticals  
Used the software for: 6-12 months

### "Monitoring use"

January 16, 2020

5.0

See pros

Pros

For monitoring purposes, it is possible to see what documents are at site while not having to go to the sites, which saves travel costs. Also, I can upload documents myself, making sure the investigator site file is always up to date. This saves us all time and makes monitoring time on site much more efficient.

Cons

The system is rather slow sometimes also, the search functionality could be improved.

Review Source

ML

Marleen L.  
PhD student  
Medical Practice  
Used the software for: 1-2 years

### "Research Manager"

January 16, 2020

4.0

Pros

You can adjust the CRF to your prevalences. Webbased, so you can use in anywhere.

Cons

No clear overview of all patients you entered to the system. Sometimes only the ones with the ticked boxes, this was very unclear for me at the beginning.

Review Source

MV

Marije V.  
Trialsupport  
Hospital & Health Care  
Used the software for: 1-2 years

### "Research Manager"

January 16, 2020

4.0

Overall experience is good, sending documents to the EC is easier now.

Pros

It is easier to submit an protocol to the EC

Cons

Give every document a letter + number is very annoying..

Review Source

CS

Carlijn S.  
PHD student  
Hospital & Health Care  
Used the software for: 6-12 months

### "Experience of a PHD student"

January 16, 2020

5.0

Pros

The software is clear for users, when uploading documents for a study. It tells you multiple times to save your changes, this is a plus!

Cons

If something is not applicable for your study, you still have to fill something in. Which is not always correct.

Review Source

AS

Anne S.  
Programme manager  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Convinient to use"

January 16, 2020

3.0

Pros

Convinient to use, clean look, straightforward

Cons

No cons at this point, but I do not use it on a regular basis

Review Source

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