# Researchmanager – Clinical Research Suite Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Researchmanager – Clinical Research Suite the right Electronic Data Capture solution for you? Explore 118 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/192454/Research-Manager/reviews

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Researchmanager – Clinical Research Suite

4.2 (118)

[View alternatives](https://www.capterra.com/p/192454/Research-Manager/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated July 9th, 2026

# Reviews of Researchmanager – Clinical Research Suite

Ease of use

4.0

Customer Service

4.0

## Pros and Cons in Reviews

ML

Mateusz L

Data Science AnalystResearch, 11 - 50 employeesUsed the software for: Less than 6 months.

“I particularly appreciated the document management functionality, workflow support, and the ability to track study progress efficiently.“

June 11, 2026

NH

Noudjoum H

Senior clinical data managerPharmaceuticals, 11 - 50 employeesUsed the software for: 1-2 years.

“They are all prédéfined in the system and cannot be customized, the query management is not convenient, and the customer service is in Rurope which made it difficult for urgent matters.“

June 24, 2026

ML

Mateusz L

Data Science AnalystResearch, 11 - 50 employeesUsed the software for: Less than 6 months.

“The system promotes better organization and transparency across research projects.“

June 11, 2026

EZ

Erich Z

Software DeveloperMedical Devices, 10,001+ employeesUsed the software for: Less than 6 months.

“The process is not streamlined and although the Amsterdam UMC policy is to let outsiders file submits on their own, the fields do not support submission with non-Amsterdam UMC mail addresses.“

September 21, 2023

PG

Piotr G

CEOHospital & Health Care, 11 - 50 employeesUsed the software for: 6-12 months.

“Data collection worked seamless with recruitment team.“

June 11, 2026

RB

RIAD B

DoctorMedical Practice, Self-employedUsed the software for: I used a free trial.

“The scroll bar is a little bit problematic“

August 14, 2021

ML

Marta L

CRAHospital & Health Care, 2 - 10 employeesUsed the software for: Less than 6 months.

“What I liked most about ResearchManager is that, from a monitor’s perspective, the system is quite intuitive and easy to navigate.“

June 25, 2026

## Showing most helpful reviews

Showing 1-25 of 118 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

VR

Verified Reviewer  
Physiotherapist  
Hospital & Health Care  
Used the software for: 6-12 months

### "Excellent software"

September 2, 2023

5.0

Pros

Can exchange data with other research teams, even those working on projects at different trial sites.Provides the ability for electronic signatures, making it simpler to get informed approval from study participants and record it.

Cons

Time consuming when transferring large data set from the application

Review Source

NH

Noudjoum H.  
Senior clinical data manager  
Pharmaceuticals  
Used the software for: 1-2 years

### "Descent EDC"

June 24, 2026

4.0

I run three studies on it and the three of them run smoothly. Data entry was easy, data validation was easy too. The lock and data extraction were also straight forward.

Pros

I liked the ease of use of it, the validation steps were easy and not too much complainte from the sites about data entry. The reporting is good.

Cons

The roles ! They are all prédéfined in the system and cannot be customized, the query management is not convenient, and the customer service is in Rurope which made it difficult for urgent matters.

Alternatives considered

[Medrio](https://www.capterra.com/p/92497/Medrio/)

Reason for choosing Researchmanager – Clinical Research Suite

Research manager was cheapest so we decided to go with it.

Review Source

ML

Marta L.  
CRA  
Hospital & Health Care  
Used the software for: Less than 6 months

### "User-friendly system with potential for improvement"

June 25, 2026

3.0

Overall, my experience has been positive. I find the system quite intuitive and easy to work with, but I think some improvements, especially in SDV and query management, could make it even better :)

Pros

What I liked most about ResearchManager is that, from a monitor’s perspective, the system is quite intuitive and easy to navigate. The layout is clear and logical, which makes it relatively easy to find the necessary information.

Cons

From a monitor’s perspective, the weakest point is that SDV can only be performed for closed visits, and only at the page level rather than for individual data points. In other systems, I have seen a more practical solution where each data point has a default status of “SDV not performed”, which can then be changed to “SDV performed” or “SDV not OK”. If “SDV performed” is selected and the site subsequently changes the entered data, the status automatically changes to “Data changed after SDV”. In my opinion, this functionality greatly facilitates monitoring and the tracking of all data changes. Another problematic aspect is the lack of possibility to raise queries in empty visits. In such cases, I have to contact the site separately by email and provide screenshots from the eCRF to indicate the missing data. It would also be very helpful if the query status were clearly visible, i.e. whether a query has already been addressed and closed or whether it still requires action. Currently, it is only visible that a query has been raised for a given parameter, but the actual status is not clear. In addition, in the query list, it would be very useful to see the specific queries linked to specific parameters, rather than only the sections in which the queries were raised. If there are many parameters and several queries, it is easy to overlook one of them.

Review Source

MP

Mikko P.  
Director  
Hospital & Health Care  
Used the software for: 1-2 years

### "Easy of use in multicenter trials"

June 24, 2026

5.0

I use it regularly in a multicenter- trial as a head of corelab. Although all the parties involved are located in different countries, this no longer makes any difference.

Pros

Everything in order and in the same place. Easy to access form anywhere and esay to learn how to use. Makes performing a trial a lot easier.

Cons

The automatic query, when missed filling a required field- would be nicer to remind that nort all required fields are filled yet, do you really want to "save as complete"?

Review Source

ML

Mateusz L.  
Data Science Analyst  
Research  
Used the software for: Less than 6 months

### "Efficient Clinical Research Management Platform with Strong Workflow Capabilities"

June 11, 2026

4.0

Overall, my experience with Researchmanager – Clinical Research Suite has been positive. The platform provides a comprehensive environment for managing research activities and helps streamline administrative and operational tasks. While there is a learning curve, the benefits in terms of organization, compliance support, and workflow efficiency outweigh the challenges. It is a valuable solution for research organizations seeking to improve study management processes.

Pros

The platform helps centralize study management activities in one place, improving collaboration between research teams. I particularly appreciated the document management functionality, workflow support, and the ability to track study progress efficiently. The system promotes better organization and transparency across research projects.

Cons

The user interface can feel somewhat complex for first-time users, and some advanced functions are not immediately intuitive. Additional customization options for reports and dashboards would be beneficial. The initial setup and onboarding process may require dedicated training.

Review Source

PG

Piotr G.  
CEO  
Hospital & Health Care  
Used the software for: 6-12 months

### "Highly recommended Clinical Research Suite"

June 11, 2026

5.0

We performed a RCT study using RM software. This i a great value for money top notch subscription based Clinical Research Suite. Their Customer Service and Customizing options are unbeatable! Highly Recommended for any digital healthcare startup intending to validate its products for clinical efficacy!

Pros

Value for money, affordable subscription model, customer support, ability to customize. Deploying our questionnaires was easy. Data collection worked seamless with recruitment team.

Cons

Nothing worth mentioning. There are indeed no cons of their solution stack. We were 100% satisfied with RM.

Review Source

VR

Verified Reviewer  
PhD Candidate  
Medical Practice  
Used the software for: 1-2 years

### "User friendly software"

September 17, 2025

5.0

I have enjoyed using researchmanagers software. As it was the first software I used, this was the software I had the most feeling with. Simultaneously I have used other software due to collaborations with other institutes, but I preferred using researchmanager over these other softwares.

Pros

The software is easy to use and really points itself out. The software uses a user friendly interface allowing for easy data collection. Furthermore it allows for adequate data management by tracking all changes made to the data over time.

Cons

No actual points to improve currently. During the time I have used the software, I rarely encountered a bug or serious issue that could not be overcome.

Review Source

hT

henriette T.  
ambtelijk secretaris  
Hospital & Health Care  
Used the software for: 2+ years

### "metc Isala"

January 16, 2020

4.0

The best bennefit is the cloud based all in one system for submitting and reviewing any type of study . The system is easily accessible and supports all parties in the assessment of a study. In addition, the system has an archif function where all documents are saved. The approved and the rejected. The minutes and questions from the committee members remain transparent to all parties at all times. If a printout has to be made for overviews of studies or study components, this system is supporting this. You can sort on every detail of/in the application. This saves the secretariat and its staff a lot of time.It is easy to make overviews on request for investigators or for the competent authority when in need.

Pros

it is easy for investigators to upload their study. They can follow the progress of the descission making process.... The METC has all the docs/letters/review questions/and meeting information in 1 application. The members of the METC have easy acces to the application and they can add their review from any laptop/computer or phone from anywher in the world as long as there is internet.

Cons

It some times can be a bit slow , that can be frustrating!

Reason for choosing Researchmanager – Clinical Research Suite

web based easy to adjust to site prefferences no more paper flexibel secure archive

Review Source

SO

Stephanie O.  
Healthcare coordinator  
Mental Health Care  
Used the software for: 1-2 years

### "How I use ResearchManager"

September 20, 2023

5.0

I started using the research management to imput some patients information, it let me work remotely with other centers.

Pros

How easy is to imput the information, it really helps me to look and review what other researchers in my project upload.

Cons

The company I work with in the USA gave me the oportunity to use it and since the project started I haven't had any issue

Review Source

VR

Verified Reviewer  
technisch geneeskundige  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "review research manager"

January 16, 2020

5.0

we use it for data collection for scientific studies

Pros

\- easy in use - many possibilities - good option to use one database with multiple accounts, even from different companies or hospitals

Cons

i have no cons about the software, we use it a lot

Review Source

JV

Jolanda V.  
Kwaliteitsfunctionaris  
Hospital & Health Care  
Used the software for: 1-2 years

### "Fijn en intuïtief programma"

June 12, 2026

5.0

Wij werken dagelijks met Research Manager voor het aanmelden van studies binnen ons ziekenhuis, en dat bevalt echt goed. Het programma is heel gebruiksvriendelijk en intuïtief, waardoor je er snel mee uit de voeten kunt, ook als je nog niet alles kent. Wat ik zelf erg prettig vind, is dat je het systeem goed kunt aanpassen zodat het aansluit bij hoe jij werkt. Dat maakt het overzichtelijk en efficiënt in het dagelijks gebruik. Mocht je toch ergens tegenaan lopen, dan is de helpdesk gelukkig makkelijk benaderbaar. De lijntjes zijn kort en je krijgt snel reactie. De medewerkers denken echt met je mee en zijn behulpzaam, wat het werken met het programma nog fijner maakt. Al met al een fijne en praktische tool die ons werk een stuk soepeler laat verlopen.

Pros

Het is aanpasbaar naar jouw wensen, waardoor de processen op persoonlijke voorkeur ingericht kunnen worden.

Cons

Het enige nadeel vind ik dat je bij wijzigingen niet moet vergeten op ´opslaan´ te klikken, anders ben je je invoer kwijt.

Switched from

[CastorDoc](https://www.capterra.com/p/214367/Castor/)

CastorSMS stopte met het doorontwikkelen en zou tzt ophouden te bestaan.

Review Source

SN

Stefi N.  
Promovendus  
Hospital & Health Care  
Used the software for: 2+ years

### "Review obv PhD-er gebruik"

July 17, 2024

4.0

Pros

Overzichtelijk in studies management, maar ook fijn qua datasets opbouwen en invullen.

Cons

Het was wat moeilijker om een andere taal te implementeren qua vragenlijsten, maar uiteindelijk lukte dit ook!

Review Source

CV

Casper V.  
PhD  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Efficiënt en Gebruiksvriendelijk"

January 24, 2024

4.0

Pros

Pluspunten: 1. Gebruiksvriendelijke interface: Het eenvoudige en intuïtieve ontwerp maakt ResearchManager gemakkelijk te navigeren. 2. Uitgebreide functies: De software biedt een breed scala aan functies die tegemoetkomen aan diverse onderzoeksbehoeften. 3. Efficiënt gegevensbeheer: ResearchManager maakt het gemakkelijk om onderzoeksgegevens te organiseren, bij te houden en te analyseren. 4. Tijdswinst: Dankzij geautomatiseerde processen kunnen taken sneller worden voltooid, wat de algehele productiviteit verhoogt.

Cons

Leercurve: Sommige gebruikers ervaren een initiële leercurve bij het volledig benutten van alle functies van ResearchManager.

Review Source

BB

Berend B.  
Promovendus  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Klinisch onderzoek met Research Manager"

January 9, 2024

4.0

Pros

Het programma maakt het heel goed overzichtelijk welke documenten je wanneer moet uploaden. Hierdoor wordt je meegenomen door het process.

Cons

Over het ResearchManager zelf heb ik eigenlijk geen nadelen kunnen ontdekken. Het hele administratieve process om studies op te zetten is wel erg uitgebreid en neemt ondanks de hulpmiddelen wel nog veel tijd in beslag welke ik liever aan onderzoek besteed.

Review Source

AM

Audrey M.  
Wetenschapscoördinator  
Hospital & Health Care  
Used the software for: 2+ years

### "Gebruiksvriendelijk en overzichtelijk systeem"

July 18, 2023

4.0

Pros

Overal en door iedereen te gebruiken, handig om het overzicht te bewaren.Laagdrempelig contact om wensen en behoeften te bespreken.

Cons

Bij bepaalde functionaliteiten veel onnodig klikken.

Review Source

TT

Thais T.  
Arts-onderzoeker  
Hospital & Health Care  
Used the software for: 1-2 years

### "Research Manager: a review of a medical researcher. "

January 16, 2020

4.0

My overall experience with Research Manager is now better than when I started out. It takes quite some time to get the hang of it, but once you do, all your documents and files are safely stored in a strategic manner.

Pros

\- At the beginning of this year, our hospital merged the different links needed for METC manager, Data manager and Researcher manager. This is was a good idea. - The software has a relatively logical construct which could enable a new user to navigate the site.

Cons

\- Despite the relatively logical construct of the website, the information provided in the Help-tab is not sufficient. Most time I would have to resort to calling the administrator. - A lot of information has to be re-entered for the different modules in Research manager. This is very time consuming.

Review Source

XX

Xaviera X.  
Research Coordinator  
Medical Devices  
Used the software for: Less than 6 months

### "Mostly great"

December 9, 2022

5.0

I am mostly pleased

Pros

It's mostly very easy to use. I have never had any seriously negative experiences with the software.

Cons

Sometimes not always the most intuitive.

Review Source

Response from Cloud9-Software

December 19, 2022

Dear Xaviera, Thank you for taking the time to post a review. Glad to hear you like our system! Thierry ResearchManager

EL

Eline L.  
Medical student/researcher  
Hospital & Health Care  
Used the software for: Less than 6 months

### "User friendly"

January 16, 2020

5.0

I used it for my research were participants filled out a very long questionnaire. It was easily converted to SPSS in just a few seconds. It's a real time-saver!

Pros

It's a very user friendly program once you get to know it.

Cons

Sometimes you can't 'code' things beforehand, luckily you can change it very easily in SPSS so it wasn't a problem

Reason for choosing Researchmanager – Clinical Research Suite

One of the programs my company bought. This was the one that looked the most user-friendly and easy to understand.

Review Source

LK

Leonie K.  
Trialsupport  
Hospital & Health Care  
Used the software for: 1-2 years

### "Nice addition to files on computer"

January 16, 2020

4.0

Good, when I call for help at the main user of the site they can always help me. it can be more user friendly for lay out.

Pros

it is good that multiple people/departments can acces the same documents. good that only selected people have access digital system is better than only copies on you own PC.

Cons

Sometimes for me it is unclear where to to place documents. some features are too small, therefore I cannot easily find them for me the system does not clearly indicate what documents are the most het most recent approved ones.

Review Source

PD

Pepijn D.  
Medical student  
Medical Practice  
Used the software for: Less than 6 months

### "Research manager review"

January 16, 2020

4.0

Pros

\- Easy to work with - Option to send questionaire via e-mail

Cons

\- No message when someone filled in the questionaire - Exporting results to excel can be quite hard (you have to think about this when drafting the questionaire)

Review Source

MR

Max R.  
Promovendus  
Medical Practice  
Used the software for: Less than 6 months

### "Review "

January 16, 2020

3.0

Pros

Easy to use interface and simple data entry.

Cons

Not very attractive layout, more could be done for this.

Review Source

LM

Loek M.  
Cardiologist  
Hospital & Health Care  
Used the software for: 6-12 months

### "Relatively good value for money"

January 16, 2020

4.0

Trial in a hospital with multiple users.

Pros

Ability to input al data in software and make it available to everone in the research team.

Cons

Interface could be improved; too many clicks to cover all functions.

Switched from

[Microsoft Excel](https://www.capterra.com/p/176574/Excel/)

Hospital policy

Review Source

IB

Ivana B.  
Research Fellow  
Research  
Used the software for: Less than 6 months

### "Makes setting up a study easier "

September 21, 2023

5.0

Pros

At my University, we have been using this software for the past few months to set up a research project and it is a significant improvement than we had before. It is easy to use and it makes the process faster than before.

Cons

I did not notice any downsides yet, I have been using it only as of recently.

Review Source

LC

Lieke C.  
Arts assistent  
Medical Practice  
Used the software for: 1-2 years

### "Use in medical research"

January 16, 2020

4.0

Pros

Easy to combine with excel or spss. You can export it to both programs

Cons

After figuring out how everything Works it is prettig easy

Review Source

LV

Linda V.  
Drs.  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Just a great software! "

January 16, 2020

5.0

Very handy to keep an overview, easy to use. Always can look back at you documents.

Pros

Very easy to use. Great lay out, so you can find your documents etc. easily.

Cons

Nothing I didn't like or would improve.

Review Source

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