# Callifi Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Callifi Software - reviews, pricing plans, popular comparisons to other VoIP products and more. Source: https://www.capterra.com/p/192607/Callifi --- # Callifi Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Callifi ## What is Callifi? VoIP system that allows businesses to route calls by caller IDs, forward calls to office numbers, receive voice calls, and more. ## What is Callifi used for? [VoIP](https://www.capterra.com/voip-software/) Top alternative Featured Overall rating Based on 6 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $15 Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Callifi?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://callifi.com&name=Callifi) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Callifi 5.0 (6) VS. [4.4 (465)](https://www.capterra.com/p/158704/3CX/reviews/) Starting Price $15 Per Month Starting Price $350 Flat Rate, Per Year Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (6) Ease Of Use 4.4 (464) Value For Money 5.0 (6) Value For Money 4.3 (304) Customer Service 5.0 (6) Customer Service 4.1 (336) ## Callifi alternatives [4.4 (502)](https://www.capterra.com/p/180158/Twilio-Communications-Platform/reviews/) Starting price $0.01 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [4.2 (459)](https://www.capterra.com/p/184709/Aircall/reviews/) Starting price $40.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars [4.6 (142)](https://www.capterra.com/p/136728/Readymode/reviews/) Starting price $199.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars Highest Rated [VoIP.ms](https://www.capterra.com/p/203084/VoIP-ms/) [4.8 (698)](https://www.capterra.com/p/203084/VoIP-ms/reviews/) Starting price $1.10 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/203084/VoIP-ms/) [View all alternatives](https://www.capterra.com/p/192607/Callifi/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Access Controls/Permissions Define levels of authorization for access to specific files or systems Caller ID Identify the number and contact information of a caller before answering the phone Call Recording Record the audio of phone conversations for quality assurance purposes Call Routing Sends voice calls to a specific queue based on predetermined criteria IVR Read and accept a combination of touch tone keypad selections and voice inputs and provide the appropriate prerecorded voice response SIP Trunking Enables the connectivity to send and receive calls over the internet Callifi 7 features Define levels of authorization for access to specific files or systems Record the audio of phone conversations for quality assurance purposes Sends voice calls to a specific queue based on predetermined criteria Identify the number and contact information of a caller before answering the phone Read and accept a combination of touch tone keypad selections and voice inputs and provide the appropriate prerecorded voice response Enables the connectivity to send and receive calls over the internet Consolidate and integrate communication tools as one platform or entity to enhance business communication and collaboration Get Advice We can help you find the software with the features you need. Features 5.0 (6) 5.0 Based on 6 reviews ## Pricing Value for money 5.0 (6) Basic $15.00 Per Month Value for money 5.0 (6) 5.0 Based on 6 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (6) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (6) 5.0 Based on 6 reviews ## User reviews Overall rating 5.0 Based on 6 reviews Filter by rating 5(6) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent GC Genghis C. Executive Entertainment ### "Awesome stuff" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 14, 2020 I should’ve used it sooner Pros Everything is good. The employees are friendly. Cons No cons at all, they are quick to answer any questions. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AG Alan G. Chief Technology Officer Industrial Automation ### ""Not a vendor - a team member!"" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 20, 2019 Pros The version I used at my last job, worked very well. However, our challenge was always anticipating what would be needed next to best serve my clients. The initial role-out was virtually flawless, and we got instant support - and no snippiness! - when it was clear I had made a mistake. But more important, we were prepared for anticipated necessary upgrades to our software. Nor was the preparation general or vague. We had very specific questions and we got very actionable responses, removing the last trace of anxiety about the product. At no time did I feel that this was a vendor customer relationship. They were part of us! Cons A change in jobs and a different set of needs lead to what I am sure will be only a temporary problem: finding the right hook to use these guys on upcoming projects Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. VZ Veronica Z. Presdident Medical Practice ### "Excellent experience!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 18, 2019 Very competent personnel, fast response to problems including those that are outside the equipment and services provided by them, great follow-up. Pros Products and services provided by Callifi are easy to use and reliable. Cons Nothing to report under this heading, our experience with the products and services didn't leave anything to be desired. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ML Mark L. Dentist Hospital & Health Care ### "Highly Recommend" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 2, 2019 The call quality is crystal clear. When I request updates, they complete them almost immediately. If needed, a technician is on site - no questions asked. There’s a phone at home for emergencies over the weekends. Callifi makes it easy to run my business. PLUS they even were able to get me my favorite ringtone from when I started my business. Not sure what they can't do. I can not express in words how satisfied I am with Callifi. It has been such a pleasure to work with them. They do a fantastic job and they treat you like family. I highly recommend Pros Their product is of the highest quality and their customer service is even better. Cons Nothing so far and I’ve been with them for years. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AU Anonymous User Literary Agent Publishing ### "Excellent product" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 29, 2019 Highly positive. Pros Streamlined various a number of processes for us. Cons Nothing negative to say. We have been very pleased. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JK Jason K. Founder & Principal Marketing and Advertising ### "Reliable Product. Excellent Service. Highly Recommend." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 29, 2019 I am usually working with people all day and travelling often; so it's hard to pick up the phone and have people find me when I need. That's why the voicemail-to-email, find & follow me, auto-attendant, and excellent customer service have been so effective in boosting my productivity as well as maintaining a professional and focused reputation. My phone service has NEVER been interrupted so whereas I used to worry about phone issues hurting my business and causing me to lose revenue, I don't have to worry about that anymore. I've been really happy. They have been doing telecom their entire lives and know this stuff inside out. They taught me a lot about about how telecom can fit in better into my business. Pros Their customer service is SO good. They answer the phone immediately - I always get a real person and they solve the problems so quickly. They helped me pick the best features for my business like voicemail & fax to email, the auto-attendant, and the find & follow me with call forwarding so I can work from anywhere pretty easily. It's nice to have a real partner who actually cares. Cons I have not experienced any issues with Callifi thus far. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)