# Billsby Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Billsby Software - reviews, pricing plans, popular comparisons to other Billing and Invoicing products and more. Source: https://www.capterra.com/p/192675/Billsby --- # Billsby Software Review 2026: Features, Integrations, Pros & Cons Last updated on June 3, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Billsby ## What is Billsby? Billsby is PCI DSS compliant subscription billing software designed for SaaS and subscription based businesses. Get deeper insight into your customers with Billsby Value Score. Automated payment processing, invoices and dunning management reduces churn and chargebacks. Integrates with all of your favorite business tools. Billsby makes it easy to get started with your subscription billing business through drop-in checkout and account management tools, but allows advanced API options too. ## What is Billsby used for? [Recurring Billing](https://www.capterra.com/recurring-billing-software/)[Subscription Management](https://www.capterra.com/subscription-management-software/)[Billing and Provisioning](https://www.capterra.com/billing-and-provisioning-software/) Top alternative Featured Overall rating Based on 17 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $35 Flat Rate, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Billsby?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.billsby.com/&name=Billsby) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Billsby 4.6 (17) VS. [4.4 (3,299)](https://www.capterra.com/p/120109/Xero/reviews/) Starting Price $35 Flat Rate, Per Month Starting Price $25 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.6 (17) Ease Of Use 4.4 (26,415) Value For Money 4.5 (15) Value For Money 4.2 (20,269) Customer Service 4.5 (16) Customer Service 4.0 (20,524) ## Billsby alternatives [4.6 (205)](https://www.capterra.com/p/178774/Stripe-Billing/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.5 (4,518)](https://www.capterra.com/p/142390/FreshBooks/reviews/) Starting price $21.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [4.2 (104)](https://www.capterra.com/p/131433/Chargebee/reviews/) Starting price $7188.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 84% of reviewers rated it above 4 stars Highest Rated [PayPal](https://www.capterra.com/p/207944/PayPal/) [4.6 (26,437)](https://www.capterra.com/p/207944/PayPal/reviews/) Starting price $0.29 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/207944/PayPal/) [View all alternatives](https://www.capterra.com/p/192675/Billsby/alternatives/) ## FAQs about Billsby Overview ### Which roles and teams benefit most from Billsby? Billsby is most used by founders, owners, and C-suite leaders who need predictable recurring revenue, streamlined billing operations, and visibility into subscription performance. Technical leaders and developers use it to integrate subscription workflows into products, while operations and event teams rely on it to automate payments, renewals, and customer account management. Answer based on 16 reviews Overview ### What company size and specific industries is Billsby built for? Billsby is designed for SaaS, B2B, and B2C companies that need recurring payment processing for subscription billing. It serves businesses across all industries, from SMBs to mid-market organizations and enterprise teams that manage subscription-based revenue models. Features and Usability ### What are the key features of Billsby? Billsby offers recurring/subscription billing, multi-period recurring billing, and subscription management for ongoing charges. It also includes billing and invoicing tools such as invoice creation, customizable invoices, recurring invoicing, and billing portal access, plus payment processing, electronic payments, dunning management, tax management, and reporting dashboards. Pricing ### How much does it cost and what fees or limitations are included? Billsby starts at $35 per month on the Core plan, with a 1-month free trial available. The plan includes multi-currency, multiple payment gateways, plans and cycles, sales tax automation, unlimited products, and unlimited users. It also charges an extra 0.4% when revenue exceeds $15,000 per month. Integrations ### Which third-party tools and platforms does Billsby integrate with? Billsby integrates with 4 third-party tools and platforms: Adyen and Stripe for payments, plus Zapier and authorize.net for broader billing and automation workflows. These integrations cover core payment processing and connections to other business apps through Zapier. Getting Started and Support ### What training and onboarding options does Billsby offer? Billsby provides live online sessions, webinars, documentation, and videos to help teams get started. Live online sessions and webinars support guided setup and scheduled learning, while documentation and videos offer written and visual reference materials for self-paced review and feature guidance. Getting Started and Support ### What customer support options does Billsby offer? Billsby provides email/help desk, FAQ/forum, knowledge base, phone support, and chat. These channels give users several ways to find answers or reach support, but no reviewer feedback is available here to describe response times, helpfulness, or common support frustrations. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Electronic Payments 3.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Electronically collect payments for goods or services Invoice Processing 2.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Creation, processing, verification, and execution of invoices till the payment is made Recurring Invoicing 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Generate recurring invoices Reporting & Statistics 3.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Subscription Management 3.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Process of managing customer subscription lifecycle for a recurring service or a product Accounting Integration Integrate with a third-party accounting system Billsby 40 features Integrate with a third-party accounting system Dashboard to view the status of ongoing processes, identify current incidents and track past activities Application programming interface that allows for integration with other systems/databases Create, manage, and send invoices or bills to customers Gateway through which end users can view past bills and pay current invoices Allow customers to cancel their subscription remotely. Track and manage adherence to policies for any service, product, process, or supplier Configure existing workflows to meet your organization's needs Centralized database of stakeholders and their contact information such as names, address, phone number etc. Record customer information, purchase history, and other notes Create bills and invoices that can be customized in various ways, including customizable billing intervals, reusable rules & templates Add customized logos and colors to align with company branding Invoices that can be tailored according to company's branding, payment terms and personalized information Alter the layout and content of reports Buyer isn't billed until the period is up without any interest charges Track products that are for sale at a reduced price or part of coupon promotions Process of automatically notifying clients when payments fail to ensure invoices are paid Electronically collect payments for goods or services Create invoices from scratch or have recurring invoices Store and view prior invoices for each account/client Captures invoice data and maintains comprehensive records for auditing and reporting purposes Creation, processing, verification, and execution of invoices till the payment is made Manage and handle various international currencies Set rebilling periods, charging customers one rate annually or semi-annually, then a better rate afterward, as a subscriber benefit Process payments via multiple modes directly through the application Create, send, and view electronic invoices Manage and track customer orders for goods, investments, or any other purchases Accept, record, and reconcile financial transactions Present a catalog of inventory that customers can view Active reporting of data and metrics Generate recurring invoices Automated process of charging customers at regular intervals for repeated access or use of a product or service Oversee the process of issuing refunds Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Online portal through which end users can access the system, manage tasks, or obtain information Process of managing customer subscription lifecycle for a recurring service or a product Manage the subscription plans of all active members Implementation of various strategies to manage tax obligations via planning and maintaining compliance Set up connections to third-party platforms to improve business processes Track and interpret metrics on the usage of company resources Get Advice We can help you find the software with the features you need. Features 4.5 (17) 4.5 Based on 17 reviews ## Pricing Value for money 4.5 (15) Free Trial [View pricing plan details](https://www.capterra.com/p/192675/Billsby/pricing/) Core $35.00 Flat Rate,Per Month It includes: - 1 Month Free Trial Period - Multi-Currency - Multiple Payment Gateways - Plans and Cycles - Sales Tax Automation - Unlimited Products - Unlimited Users Value for money 4.5 (15) 4.5 Based on 15 reviews ## Integrations [ Stripe](https://www.capterra.com/p/123889/Stripe/)[ Zapier](https://www.capterra.com/p/130182/Zapier/)[ authorize.net](https://www.capterra.com/p/221412/authorizenet/)[ Adyen](https://www.capterra.com/p/165680/Adyen/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.5 (16) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.5 (16) 4.5 Based on 16 reviews ## User reviews Overall rating 4.6 Based on 17 reviews Filter by rating 5(15) 4(0) 3(0) 2(1) 1(1) Mentioned topic Sorted by most recent NB Natasha B. Owner Entertainment ### "Horrible Customer Service in 2026" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 3.0 3.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 June 1, 2026 Terrible experience with Billsby. I’ve been requesting support for three months and get nothing but acknowledgements that their system is broken — no fixes, no follow-up, and no real help. Zero accountability. Do not rely on them. Pros I liked the service two years ago when they had excellent customer service. So far, my experience in 2026 has been terrible. I have sent chats and emails with screenshots for Billsby working improperly, and they acknowledge that it is working incorrectly, but offer no solutions on how to resolve it. Iʻts costing me every single month. Cons They do not answer or help you when your subscription service starts failing. I have been trying to get help for 3 months and NO REPLY. They acknowledge that it's not working properly and offer no solutions on how to fix it. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Willie V. Owner Consumer Services ### "Started off good but went downhill. " 2.0 Overall Rating 2.0 2.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 1.0 1.0 Likelihood to Recommend 1/10 May 7, 2026 Having a payment processor to process your payments and the lifeline of your business is bad when there is no customer service. I’ve been thinking about transitioning to a new provider because this is something that I cannot risk especially with me being an entrepreneur. They need to hire some people or bring the old people back to do. Customer service for clients. It is extremely hard to get someone on the phone and emails are not quick enough to get things handled. Pros Billsby is pretty good to set up and easy to navigate. I was very excited when I first got it set up because I thought that it was going to be great! Cons I use to like Billsby in the beginning. But I think they’ve went downhill. The customer service has gotten horrible. No one is ever online to respond to issues that their clients have. Switched from [PayPal](https://www.capterra.com/p/207944/PayPal/) I made the switch when I made the switch. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Samuel B. COO Information Technology and Services ### "Subscription management with Billsby " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 13, 2020 Amazing. Responsive team and the tutorials can make a novice like me turn out some good integrations. Pros Starting out from a manual invoicing and billing solution to Billsby is like night and day. They eliminate the risk by letting you collect the first $50k for free. Cons The UI could use an improvement but it doesn’t get in the way of functionality Alternatives considered [Chargebee](https://www.capterra.com/p/131433/Chargebee/) Reasons for choosing Billsby It’s easier, cheaper and better support Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Pedro T. CEO Internet ### "Get the best value making the lowest investment" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 8, 2020 I've never been happier. They are the most friendly digital company that I've seen so far, and they are always there to guide you through any obstacle you might find. I'm sincerely impressed by all the things that Billsby provides us for such a low investment. Pros The pricing structure is by far the best in the market, especially with the $50,000 free trial and the low 0.8% transaction fee. The available payment templates are also amazingly well designed and are really useful. Customer service was also a surprise. They are super friendly and provide the help or the answer you need in a short time. They will even give you suggestions and recommendations of what you should do get where you want to be. Billsby is, by now, my best digital experience so far. They un-complicate things. Its amazing. Cons They will help you with the integration and they have a community page where we can ask for new integrations and features (amazing right?). I was missing the white label option but they are already looking into it. Hopefully more community members will vote on that option and they will start working on it. Alternatives considered [PayPal](https://www.capterra.com/p/207944/PayPal/) [Stripe](https://www.capterra.com/p/123889/Stripe/) Reasons for choosing Billsby Billsby was the only one offering alternative and professional recurring templates, with a low initial investment and giving amazing customer support. They were also offering pro features without charging an extra cost. Doesn't matter who you compare Billsby against with, they will always come on top. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MS Mat S. Event Manager Events Services ### "The simplest option for subscription management" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 29, 2020 Pros Billsby is easy to use from the start, implementation is well documented and simple to follow and all code is just a copy and paste to get you up and running! The admin interface is well laid out and making and editing your products couldn't be simpler! While we've been in development the sandbox mode is great to ensure things work the way we expect them to without us having to spend our own cash! Their support is great, nothing is too much trouble and you know you're talking to human beings on the other end that just care about their product! Cons At the moment I've not found anything negative about Billsby Alternatives considered [Stripe](https://www.capterra.com/p/123889/Stripe/) [Stripe Billing](https://www.capterra.com/p/178774/Stripe-Billing/) Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Dominic B. Owner Marketing and Advertising ### "Excellent customer service!!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 15, 2020 Pros I just started using Billsby and after a day of very easy setup, it is already implemented on my website, ready for the launch of some new services I am offering. Billsby is the PERFECT solution for managing subscription services and I cannot express my gratitude for the quick, helpful team during my setup experience! Cons So far I have not run into any issues. Embedding the checkout feature on my site was a little confusing but the Billsby team jumped right on it and got it setup for me in minutes! Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SB Simone B. Developer Consumer Goods ### "Simple and fast" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 June 11, 2020 Pros With Billsby you can reduce time of software development and focus on product development for your subscribers. Cons Some features are missing but they are already planned. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CY Conrad Y. Founder Marketing and Advertising ### "Best Billing Software for Startups" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 8, 2020 I am loving the product so far. Our business revolves around a subscription model for recurring revenue and their product is perfect for helping me get my business running right away. Pros They made it easy to implement their javascript for easy access for my consumers to produce products and services that I offer. I am excited to implement their API very soon into my business. Cons Initially, when I signed up, some features weren't available yet, such as coupons codes (the functionality I wanted the most). But one of the things I do like about working with a team in public beta is that they take your feedback as the consumer very seriously, so I am confident that they will implement more features I need as a business as they grow. Switched from [Chargebee](https://www.capterra.com/p/131433/Chargebee/) The Billsby chat function built into the interface and the $50,000 free trial. Alternatives considered [Chargebee](https://www.capterra.com/p/131433/Chargebee/) Reasons for choosing Billsby Access the chat feature because, as a new user of these billing products, customer service is essential to me. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. TF Tim F. Founder CTO Computer Software ### "Outstanding effective and simple to integrate" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 June 1, 2020 Pros The ability to just get up and running was spot on, initially, we found Billsby via google, but within minutes i was signed up, loved the examples and rolled out a trial page with integration to stripe by the end of the day. Cons Currently very little, the one option that would be good is to host a pricing page, so you can easily direct people to and transact. Reasons for choosing Billsby It was simple and effective, no major bottlenecks. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. TM Tom M. Founder Computer Software ### "A Welcomed Find Among Many Subscription SaaS Options" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 May 30, 2020 hopr \[SENSITIVE CONTENT HIDDEN\] needed a subscription service for its PassHopr app. We reviewed and vetted several popular alternatives. I was impressed with Billsby's customer support staff and their timely answers to questions. I hope that continues Pros Billsby had two things that motivated me to check them out. First, their approach is hierarchical and logical: Products, Plans, and Cycles. Just about any subscription (service or product) can fit that structure. Hopr is an unique authentication-as-a-service SaaS business and our subscription offerings serve both B2B and B2C markets in differing ways, so Billsby's Product Plan Cycle approach was agreat fit for us because of the flexibility if offers. Second, their service includes all of the essential supporting activities (such as dunning) that would be important to a top notch user experience. I like that it is a comprehensive service with a simple pricing structure. Once I began to use Billsby I found the setup to be straightforward and it was simple to get started. I also like that their API is comprehensive allowing us to use exchange data from within our service to the subscriber's account and vice-versa. Cons This is not a 'con', but as an SaaS company, we at hopr are really attentive to IT security. We don't use many third party services because they can introduce cybersecurity weaknesses. Billsby seems to use a lot of third party applications and services to provide their subscription service. When I asked about their security architecture the answers weren't reassuring. So we'll see if they can pass muster in this important area. Alternatives considered [Paddle](https://www.capterra.com/p/173382/Paddle/) [Chargebee](https://www.capterra.com/p/131433/Chargebee/) [Pabbly Subscriptions](https://www.capterra.com/p/166386/Pabbly-Subscriptions/) Reasons for choosing Billsby Billsby had the most functionality, flexibility, and pricing to meet our needs Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/192675/Billsby/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.