# Cornerstone Billing Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Cornerstone Billing Software - reviews, pricing plans, popular comparisons to other Security System Installer products and more.

Source: https://www.capterra.com/p/192679/Cornerstone-Billing/pricing

---

# 

 Cornerstone Billing Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Cornerstone Billing

## What is Cornerstone Billing?

User-friendly software built for security dealers, designed to make subscriber account management easy. Handle your recurring services, installation/service appointments, inventory, billing, and collections activities in one place. Our comprehensive recurring billing and payment services save a great deal of time at very affordable rates. Cornerstone's support team is recognized as the best in the business -- we have your back!

## What is Cornerstone Billing used for?

[Security System Installer](https://www.capterra.com/security-system-installer-software/)

Top alternative

Featured

Overall rating

Based on 16 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Contact vendor  
for pricing

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Cornerstone Billing?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://alarmbills.com&name=Cornerstone Billing)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Cornerstone Billing

4.9 (16)

VS.

[4.3 (289)](https://www.capterra.com/p/135788/Service-Fusion/reviews/)

Starting Price

Contact vendor

Starting Price

$245

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.8 (16)

Ease Of Use

4.3 (18)

Value For Money

4.6 (14)

Value For Money

4.3 (17)

Customer Service

4.9 (16)

Customer Service

4.3 (17)

## Cornerstone Billing alternatives

[4.3 (325)](https://www.capterra.com/p/150053/ServiceTitan/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

85%

of reviewers

rated it above 4 stars

[4.4 (94)](https://www.capterra.com/p/129634/Synchroteam/reviews/)

Starting price

$49.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

Highest Rated

[4.6 (1,420)](https://www.capterra.com/p/127994/Jobber/reviews/)

Starting price

$39.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[4.6 (408)](https://www.capterra.com/p/153475/FieldPulse/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/192679/Cornerstone-Billing/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Calendar Management

4.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Track and manage schedules and meetings via an integrated calendar

Digital Signature

4.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Electronic signing method that validates the authenticity and integrity of a digital document

Document Imaging

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Convert paper files into digital images

Mobile Access

4.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Access software remotely via mobile devices

Third-Party Integrations

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Set up connections to third-party platforms to improve business processes

Work Order Management

4.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Creating, assign, and track jobs and/or tasks for work orders

Cornerstone Billing 27 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Application programming interface that allows for integration with other systems/databases

Create, manage, and send invoices or bills to customers

Track and manage schedules and meetings via an integrated calendar

Private online space that lets businesses securely share documents and provide information access to clients

A collection of customer information such as contact details, demographics, previous interactions, etc.

Store and organize information about customers and previous interactions

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Electronic signing method that validates the authenticity and integrity of a digital document

Convert paper files into digital images

Electronically collect payments for goods or services

Track and manage inventory levels to maintain proper supply

Captures invoice data and maintains comprehensive records for auditing and reporting purposes

Calculate total itemized costs, including initial costs and any changes

Manage and track all job information and associated tasks

Planning and managing the execution of tasks or jobs within a computer system, network, or other automated environments

Store information about leads or contacts and track, manage and nurture them throughout the sales process

Identify the physical location of an individual, asset, device, etc.

Access software remotely via mobile devices

Create, send, and track purchase orders and their statuses

Generate quotes or estimates for customers

Active reporting of data and metrics

Timed notification for any upcoming task, deadline, appointment, or activity

Track the status over time for a request, process, asset, or transaction

Set up connections to third-party platforms to improve business processes

Creating, assign, and track jobs and/or tasks for work orders

Features

4.7 (16)

4.7

Based on 16 reviews

## Pricing

Value for money

4.6 (14)

### Starting price

Contact vendor  
for pricing

Free trial  
not available

Value for money

4.6 (14)

4.6

Based on 14 reviews

## Integrations

[

Zapier](https://www.capterra.com/p/130182/Zapier/)[

QuickBooks Online Advanced](https://www.capterra.com/p/189398/QuickBooks-Online/)[

Formstack Sign](https://www.capterra.com/p/206505/Formstack-Sign/)

## Support, customer service and training options

Customer Service

4.9 (16)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.9 (16)

4.9

Based on 16 reviews

## User reviews

Overall rating

4.9

Based on 16 reviews

Filter by rating

5(15)

4(1)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

MR

Mariachiara R.

Billing Officer

Health, Wellness and Fitness

### "The Best Billing and Payment Processing Solution "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

October 9, 2024

My experience with Cornerstone Billing has been phenomenal.

Pros

The tool comes with great payment processing features and simplifying billings. The software is very affordable too.

Cons

No major issues as Cornerstone Billing meets needs.

Switched from

[Joblogic](https://www.capterra.com/p/134632/JobLogic/)

[BigChange](https://www.capterra.com/p/149479/JobWatch-powered-by-BigChange/)

[Commusoft](https://www.capterra.com/p/149651/Commusoft/)

[QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/)

[IntelligenceBank](https://www.capterra.com/p/121110/IntelligenceBank-DAM/)

Cornerstone Billing is better equipped and allows better customization.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

CP

Courtney P.

CEO

Non-Profit Organization Management

### "Great Merchant Processor"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 22, 2021

They process our merchant account. I have had very little problems and when I did, they were solved quickly

Pros

Quick to find solutions to problems, easy to use

Cons

Haven't seen any yet, they could be more accessible online

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

KG

Kristina G.

Office Manager

Security and Investigations

### "Security Company Review of Cornerstone Billing"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

December 20, 2019

I have had a very positive experience utilizing Cornerstone. This is the place we store our customer database, create invoices and quotes, and create service tickets. It does everything I need it to and more. When I call \[SENSITIVE CONTENT HIDDEN\] at Cornerstone, she quickly and kindly helps me and usually teaches me a new trick or feature as well to help me utilize it even more.

Pros

I love the features that allow me to pull almost any report I could ever need. I use a few specific ones EVERY SINGLE WEEK: 1. I use the Outstanding Reports every week to call customers who are 20 days past due as well as see who still has not paid. This keeps me organized and on top of accounts before late fees kick in. 2. The option to see all open credits that still need to be applied helps me a lot when creating invoices to make sure I don't have money sitting not being used on their account. 4. The Cash Receipts Report (CFN) and Central Station Audit help me greatly with new customers by making sure I've entered their RMR info in correctly and to also make sure their information in sent and accurate with our central station. I also love that adding invoices and customers are very easy to do. The layout makes it very clear what information is needed and is also easy to refer to in the future. EVERY TIME I call someone from Cornerstone to help me, it is a positive experience. They help me resolve the problem quickly and teach me how to do it on my own in the future.

Cons

I was really excited about the chat feature when it launched. However, I usually don't get any kind of response when I use it and the chat times out. I also wish there were more options when it comes to creating an invoice statement. I would like to be able to pick and choose which invoices I put on the statement instead of simply including all outstanding invoices.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

LF

Laura F.

secretary

Security and Investigations

### "Derby City Review "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 20, 2019

Its been great they are super helpful

Pros

This software has everything you need and more it literally has a place for all my customers info and I can always go back and retrieve it if needed.

Cons

Sometimes it takes a little time to make changes in the billing part

Alternatives considered

[IntelligenceBank](https://www.capterra.com/p/121110/IntelligenceBank-DAM/)

Reasons for choosing Cornerstone Billing

They had were we could accesses all our customers to see exactly what they were doing each month , and I very much liked that

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

LH

Lisa H.

Manager

Security and Investigations

### "Alarm Illinois "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 19, 2019

5 STARS A little rough in the beginning - but it was New \*\*\*\*\*\*\*\* I dont know how I ever ran my Business without Cornerstone

Pros

1\. Very easy to use 2. Useful Reporting 3. Texting Customers for Payments 4. Customers have online Portal to process payments 5. Audits with my Central Station

Cons

I am not utilizing Cornerstone -with all they have to offer -I only use the billing portion -there are so many features that they have from Invoicing Ticketing Inventory Timecards and so much more

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

KB

Kerry B.

Operations Mananger/Owner

Security and Investigations

### "Streamlined our Billing Process"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 19, 2019

The customer and technical support is fantastic. I sometimes work late and if I have a question someone usually still picks up the phone.

Pros

The Automation so it does most of the work for us. The tutorials set up if needed, the ease of the reporting process. The pop ups that let you know to either check your work or if you forgot something.

Cons

It's not really a con but I don't use all the wonderful features in the system and I need to get better acquainted with them.

Switched from

[QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/)

To streamline our billing process and to free up our time.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JB

Jay B.

Accounts Receivable

Security and Investigations

### "Jay's Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

December 19, 2019

Pros

Support team is responsive and helpful. Software has many different features that help us run our business efficiently.

Cons

Sometimes unable to set up reports exactly as desired because features are limited, but this doesn't happen often

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

BV

Bob V.

Director customer experience

Security and Investigations

### "Recommendation"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

December 19, 2019

\[SENSITIVE CONTENT HIDDEN\] is awesome I am a happy chappy

Pros

Simple and very user friendly easy to use

Cons

I wish the payment screen accepted less characters

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

LO

Lori O.

Office Manager

Security and Investigations

### "Cornerstone Billing Saves Time and Money"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

September 20, 2019

As a small business operation and with a very small office staff, it is nice to have access to such a powerful software program as well as assistance with issues just a quick phone call away. I have never had a problem that owners and their staff haven't been punctual, swift and incredible in helping us handle.

Pros

While there are a number of things I like about the software, my favorite feature is simply the user friendly nature of the software. I have never used a software that was so quickly picked up and easily demonstrated to a new user.

Cons

There are a couple of sort / search features that would make things easier.

Reasons for choosing Cornerstone Billing

Owners' attention to detail made it a simple choice.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

HA

Hank A.

President

Consumer Services

### "Cornerstone software"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 19, 2019

All positive, All professional, Easy to work through anything we've needed to discuss. That added feature in the software that really helped me and i know it cost them something to do it. So appreciate that effort..

Pros

Love the people. Love the software. We used a similar software that had a tone of bugs in it, we paid for tech support and 90% of the time it was fixing the software. I didn't trust it anymore. Cornerstone diligently rebuilt our data into there system and tested it before we switched over. Everyone is knowledgeable and supportive. Again Love the people. Love the software.

Cons

I honestly can't think of anything i don't like. It's been great and my techs and staff like it much better than the old software

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/192679/Cornerstone-Billing/reviews/)

Popular comparisons

[ServiceTitan vs Cornerstone Billing](https://www.capterra.com/compare/150053-192679/ServiceTitan-vs-Cornerstone-Billing) 

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