--- title: "Malomo Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Malomo Software - reviews, pricing plans, popular comparisons to other Shipment Tracking products and more." source_url: "https://www.capterra.com/p/192686/Malomo/" page_type: "product" language: "en" --- # Malomo Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) Malomo ## What is Malomo? Malomo helps ecommerce brands generate revenue, loyalty and engagement by turning their shipment tracking experience into a marketing channel. Customers are most excited after they buy and check shipment tracking 4.6 times on average. If you ship 10k packages thats 46k brand impressions. We give brands the control to turn the typically stale and confusing experience of shipment tracking into an opportunity to drive customer engagement while the customer is most receptive to their brand. ## What is Malomo used for? [Shipment Tracking](https://www.capterra.com/shipment-tracking-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $99 Usage Based, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Malomo?[Manage this product listing](https://www.g2.com/products/malomo/claim_requests/new?auto=true) ## Malomo Overview Updated September 2026 AI summary Malomo offers shipment tracking solutions for businesses of all sizes, focusing on real-time status updates, delivery records, and customer notifications. Designed for cloud deployment, it integrates with company websites and supports eCommerce operations. Optional features such as delivery estimates help organizations provide clearer delivery information to their customers, making it suitable for enterprises seeking to enhance shipping transparency. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Malomo 0.0 VS. [4.2 (1,132)](https://www.capterra.com/p/123794/Fishbowl/reviews/) Starting Price $99 Usage Based, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.2 (743) Value For Money 0.0 (0) Value For Money 4.1 (639) Customer Service 0.0 (0) Customer Service 4.3 (691) ## Malomo alternatives Highest Rated [5.0 (13)](https://www.capterra.com/p/218259/WISMOlabs/reviews/) Starting price $0.01 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [0.0](https://www.capterra.com/p/265414/Vizion-API/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 0% of reviewers rated it above 4 stars [4.9 (473)](https://www.capterra.com/p/178663/AfterShip/reviews/) Starting price $11.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Freightview](https://www.capterra.com/p/136895/Freightview/) [4.7 (743)](https://www.capterra.com/p/136895/Freightview/reviews/) Starting price $149.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/136895/Freightview/) ## FAQs about Malomo Overview ### What company size and specific industries is Malomo built for? Malomo is designed for direct-to-consumer ecommerce brands of any size that want to improve their shipping experience. It fits consumer-facing online retailers and subscription-based sellers that depend on clear order tracking and post-purchase communication, rather than businesses outside ecommerce. Features and Usability ### What are the key features of Malomo? Malomo offers order tracking and delivery tracking, plus package tracking, status tracking, and delivery estimates for shipment updates. It also includes real-time notifications, alerts and notifications, customizable branding and templates, API access, third-party integrations, website integration, labeling, and shipping management for eCommerce operations. Integrations ### Which third-party tools and platforms does Malomo integrate with? Malomo integrates with 10 third-party tools and platforms, including Shopify, Shopify Plus, Klaviyo, Zendesk Suite, Google Analytics 360, ShipBob, Yotpo, and Instagram. It also connects with Justuno, Nosto, Olark, and Pixlee TurnTo for ecommerce, analytics, support, and marketing workflows. Getting Started and Support ### What training and onboarding options does Malomo offer? Malomo provides live online sessions and documentation for teams getting started. Live online sessions support guided setup and direct instruction, while documentation offers written reference material for self-paced review of features, steps, and configuration details as needed. Getting Started and Support ### What customer support options does Malomo offer? Malomo provides email/help desk, phone support, and chat. User feedback on support quality is not available here, so no claims can be made about response speed, helpfulness, or common issues. The listed channels indicate direct ways for users to contact the support team. ## Features AI summary Based on 1,440 Shipment Tracking reviews Capterra reviewers highlight these as the features buyers care about most when choosing shipment tracking software: - **Label Printing** (**59%** of reviewers rated this feature as critical) - **Shipping Labels** (**62%**) - **Delivery Tracking** (**55%**) Malomo supports **Delivery Tracking**, which gives businesses visibility into shipment progress after an order is sent. However, it does not include **Label Printing** or **Shipping Labels**. Instead, it offers other important shipment tracking features, including **Status Tracking** (**47%**), **Delivery Record** (**42%**), and **Website Integration** (**47%**). These features help businesses keep customers informed, maintain accurate shipment histories, and connect tracking updates to their online experience, helping teams improve post-purchase communication and monitor deliveries more effectively. Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges API Application programming interface that allows for integration with other systems/databases Customizable Branding Add customized logos and colors to align with company branding Customizable Templates Pre-designed layouts that can be customized to match preferences and requirements Delivery Estimate A note of the expected delivery date and time Delivery Record Notation showing the location and time stamp of shipment delivery Malomo 16 features ### All Features - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Delivery Estimate: A note of the expected delivery date and time - Delivery Record: Notation showing the location and time stamp of shipment delivery - Delivery Tracking: Track item deliveries through dispatch notifications, status and location tracking, and ETA updates - eCommerce Management: Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products - For eCommerce: Intended to be used by online stores - Order Tracking: Track orders throughout the fulfillment process - Package Tracking: Track the parcel or consignment delivery status - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Shipping Management: Manage and track orders being shipped to customers - Status Tracking: Track the status over time for a request, process, asset, or transaction - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Website Integration: Seamlessly integrates with 3rd party websites --- ## Pricing Free Trial Basic $99.00 Usage Based,Per Month ## Integrations [ Google Analytics 360](https://www.capterra.com/p/177042/Google-Analytics/)[ Shopify](https://www.capterra.com/p/83891/Shopify/)[ Instagram](https://www.capterra.com/p/210721/Instagram/)[ Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/)[ Klaviyo](https://www.capterra.com/p/156699/Klaviyo/)[ Olark](https://www.capterra.com/p/125957/Olark/)[ Yotpo](https://www.capterra.com/p/144389/Yotpo/)[ Justuno](https://www.capterra.com/p/224090/Justuno/) ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.