# Malomo Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Malomo Software - reviews, pricing plans, popular comparisons to other Shipment Tracking products and more.

Source: https://www.capterra.com/p/192686/Malomo

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# 

 Malomo Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on June 3, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)

Malomo

## What is Malomo?

Malomo helps ecommerce brands generate revenue, loyalty and engagement by turning their shipment tracking experience into a marketing channel. Customers are most excited after they buy and check shipment tracking 4.6 times on average. If you ship 10k packages thats 46k brand impressions. We give brands the control to turn the typically stale and confusing experience of shipment tracking into an opportunity to drive customer engagement while the customer is most receptive to their brand.

## What is Malomo used for?

[Shipment Tracking](https://www.capterra.com/shipment-tracking-software/)

Top alternative

Featured

Overall rating

Based on 0 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$99

Usage Based, Per Month

Free trial  
available

Includes Free Version

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Malomo?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://gomalomo.com&name=Malomo)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Malomo

0.0

VS.

[4.6 (959)](https://www.capterra.com/p/155621/ShipStation/reviews/)

Starting Price

$99

Usage Based, Per Month

Starting Price

$14.99

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

0.0 (0)

Ease Of Use

4.5 (921)

Value For Money

0.0 (0)

Value For Money

4.4 (771)

Customer Service

0.0 (0)

Customer Service

4.3 (767)

## Malomo alternatives

Highest Rated

[5.0 (13)](https://www.capterra.com/p/218259/WISMOlabs/reviews/)

Starting price

$0.01

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[4.7 (743)](https://www.capterra.com/p/136895/Freightview/reviews/)

Starting price

$149.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[AfterShip](https://www.capterra.com/p/178663/AfterShip/)

[4.9 (473)](https://www.capterra.com/p/178663/AfterShip/reviews/)

Starting price

$11.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/178663/AfterShip/)

[ShipTime](https://www.capterra.com/p/198849/ShipTime/)

[4.6 (500)](https://www.capterra.com/p/198849/ShipTime/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/198849/ShipTime/)

## FAQs about Malomo

Overview

### What company size and specific industries is Malomo built for?

Malomo is designed for direct-to-consumer ecommerce brands, making it best suited to retail and online consumer businesses that need to improve the shipping experience. The vendor description does not specify company size, but the product is aimed at DTC brands rather than general-purpose enterprise use.

Features and Usability

### What are the key features of Malomo?

Malomo offers order tracking, delivery tracking, package tracking, and status tracking for eCommerce shipments. It also includes delivery estimates, delivery records, alerts and notifications, customizable branding and templates, API access, third-party integrations, website integration, labeling, and shipping management for eCommerce management.

Integrations

### Which third-party tools and platforms does Malomo integrate with?

Malomo integrates with 12 third-party tools and platforms, including ecommerce and commerce operations tools like Shopify, Shopify Plus, and ShipBob; marketing platforms such as Klaviyo, Google Analytics 360, and Nosto; and customer engagement tools including Zendesk Suite, Olark, Yotpo, Justuno, Instagram, and Pixlee TurnTo.

Getting Started and Support

### What training and onboarding options does Malomo offer?

Malomo provides live online training and documentation to help teams get started. Live online sessions support guided setup and feature walkthroughs, while documentation offers written reference material for self-paced learning and future use.

Getting Started and Support

### What customer support options does Malomo offer?

Malomo provides email/help desk, phone support, and chat. These channels let users reach support in different ways depending on the issue. No reviewer feedback is available here, so support experience, response speed, and helpfulness cannot be assessed from user comments.

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Alerts/Notifications

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

API

Application programming interface that allows for integration with other systems/databases

Customizable Branding

Add customized logos and colors to align with company branding

Customizable Templates

Pre-designed layouts that can be customized to match preferences and requirements

Delivery Estimate

A note of the expected delivery date and time

Delivery Record

Notation showing the location and time stamp of shipment delivery

Malomo 16 features

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Add customized logos and colors to align with company branding

Pre-designed layouts that can be customized to match preferences and requirements

A note of the expected delivery date and time

Notation showing the location and time stamp of shipment delivery

Track item deliveries through dispatch notifications, status and location tracking, and ETA updates

Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products

Intended to be used by online stores

Track orders throughout the fulfillment process

Track the parcel or consignment delivery status

Notifications that are delivered to users as soon as an event occurs

Manage and track orders being shipped to customers

Track the status over time for a request, process, asset, or transaction

Set up connections to third-party platforms to improve business processes

Seamlessly integrates with 3rd party websites

## Pricing

Free Trial

Basic

$99.00

Usage Based,Per Month

## Integrations

[

Google Analytics 360](https://www.capterra.com/p/177042/Google-Analytics/)[

Shopify](https://www.capterra.com/p/83891/Shopify/)[

Instagram](https://www.capterra.com/p/210721/Instagram/)[

Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/)[

Klaviyo](https://www.capterra.com/p/156699/Klaviyo/)[

Olark](https://www.capterra.com/p/125957/Olark/)[

Yotpo](https://www.capterra.com/p/144389/Yotpo/)[

Justuno](https://www.capterra.com/p/224090/Justuno/)

## Support, customer service and training options

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

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