# TimeTrakGO Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about TimeTrakGO Software - reviews, pricing plans, popular comparisons to other Time Clock products and more. Source: https://www.capterra.com/p/192696/TimeTrakGO --- # TimeTrakGO Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) TimeTrakGO ## What is TimeTrakGO? TimeTrakGO offers businesses a modern alternative to outdated punch clocks by combining web-based software with optional physical clock hardware. Employees can clock in from their mobile device, computer, or a wall-mounted time clock, while managers track attendance in real time. With facial recognition, geolocation, and streamlined reporting, TimeTrakGO delivers accuracy, security, and ease of use. ## What is TimeTrakGO used for? [Time Clock](https://www.capterra.com/time-clock-software/)[Time Tracking](https://www.capterra.com/time-tracking-software/)[Attendance Tracking](https://www.capterra.com/attendance-tracking-software/) Recognitions Shortlist Top alternative Featured Overall rating Based on 195 user reviews Reviews sentiment Positive 95% Neutral 4% Negative 1% Starting price $2.4 Per User, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... - Employee Scheduling / 2026 - Time Clock / 2026 - Attendance Tracking / 2025 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... - Attendance Tracking / 2026 - Time Clock / 2026 - Time Tracking / 2026 Do you work for TimeTrakGO?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.timetrak.com&name=TimeTrakGO) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### TimeTrakGO 4.7 (195) VS. [4.6 (5,297)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting Price $2.4 Per User, Per Month Starting Price $29 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.8 (195) Ease Of Use 4.7 (5,296) Value For Money 4.7 (185) Value For Money 4.5 (5,055) Customer Service 4.9 (173) Customer Service 4.6 (5,068) ## TimeTrakGO alternatives Highest Rated [4.9 (4,832)](https://www.capterra.com/p/172127/Rippling/reviews/) Starting price $8.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.8 (1,124)](https://www.capterra.com/p/134003/Buddy-Punch/reviews/) Starting price $4.49 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.3 (3,065)](https://www.capterra.com/p/133745/Paycor-Perform/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [4.6 (1,150)](https://www.capterra.com/p/153076/Homebase/reviews/) Starting price $30.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/192696/TimeTrakGO/alternatives/) ## FAQs about TimeTrakGO Overview ### What problems does TimeTrakGO solve? TimeTrakGO solves inaccurate timecards, payroll delays, PTO tracking headaches, and attendance blind spots by giving teams simple clock-in tools, real-time hours, kiosk/mobile GPS options, and easy edits. Small businesses, HR admins, payroll managers, and supervisors benefit most, especially those managing hourly staff across locations or remote settings. Answer based on 170 reviews Overview ### Which roles and teams benefit most from TimeTrakGO? TimeTrakGO is most used by office managers, administrators, and operations leaders who need accurate employee time tracking, scheduling, and attendance oversight. Business owners, presidents, and executives rely on it for labor visibility, payroll readiness, and cost control, while HR, finance, and supervisors use it to streamline approvals, compliance, and workforce reporting. Answer based on 195 reviews Overview ### What company size and industries is TimeTrakGO built for? TimeTrakGO is designed for small to mid-size businesses, with reviewer use concentrated in small businesses at 99% and Construction at 14%. It also serves Law Practice at 6% and Machinery at 5%, with limited midsize adoption at 1%, primarily for time clock needs. Answer based on 195 reviews Features and Usability ### What are the key features of TimeTrakGO? TimeTrakGO includes core time tracking tools like clock in/out, online time clock, mobile time tracking, and payroll integration. Differentiating features include automatic time capture, GPS location tracking, geofencing, and biometric recognition. Common needs are covered with PTO and leave tracking, scheduling, real-time reporting, and role-based permissions. Answer based on 106 reviews Pricing ### How much does it cost and what fees or limitations are included? TimeTrakGO starts at $2.40/user/month for the Essential plan, with the PLUS plan at 3.20/user/month, plus a 14-day free trial. Reviewers often call it cost effective and easy to set up, though a few mention monthly fees during inactive periods, renewal frustration, and an extra administrative fee on Plus. Answer based on 47 reviews Integrations ### Which third-party tools and platforms does TimeTrakGO integrate with? TimeTrakGO integrates with 8 third-party tools for payroll and accounting, including QuickBooks Desktop, ADP Workforce Now, Gusto, Paychex Flex, Paylocity, Sage 50 Accounting, Auris, and Millennium. Answer based on 10 reviews Getting Started and Support ### What training and onboarding options does TimeTrakGO offer? TimeTrakGO provides live online sessions, webinars, documentation, and videos to help teams get started. Live online sessions and webinars support guided instruction, while documentation and videos offer written and visual reference materials for self-paced learning and ongoing use. Answer based on 4 reviews Getting Started and Support ### What customer support options does TimeTrakGO offer, and how do users rate the experience? TimeTrakGO offers email/help desk, FAQ/forum, a knowledge base, phone support, and chat. Users often describe support as fast, friendly, and knowledgeable, with live help available by phone and quick answers through chat and email. A few reviewers mention unresolved feature requests or occasional frustration during upgrade discussions. Answer based on 71 reviews Clocking in and out ### How well does TimeTrakGO handle clocking in and out? TimeTrakGO makes clocking in and out easy for office, mobile, and offsite teams. Many small businesses like the phone, tablet, and web options, plus location controls like geofencing and biometric check-ins. Some teams want better missed-punch alerts, offline syncing, remote-hour punch support, and more flexible auto clock-out settings. Answer based on 76 reviews ## Who uses TimeTrakGO? Based on Capterra reviews from the past 2 years Talk to a software expert to get a free software list tailored to your business needs Company size Based on 105 reviews 100% 75% 50% 25% Smallbusiness Midsizebusinesses Enterprise Top job functions Based on 105 reviews Administrative 50% Administrative 50% Human Resources 10% Construction 6% IT & Software Development 5% Others 29% Top industries Based on 105 reviews Construction 41% Law Practice 22% Machinery 13% Retail 13% Other 11% ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Timesheet Management 4.8 (105) 80.00% of 105 reviewers that rated this feature as important or highly important This aspect helps you easily review, adjust, and report on employee hours. Reviewers indicate it’s user-friendly, allows quick corrections, and generates reports efficiently. Some users wish for capabilities like signature fields and more overtime configuration options. Mobile Access 4.7 (82) 65.85% of 82 reviewers that rated this feature as important or highly important TimeTrakGO offers mobile access so employees can clock in and out or view hours from anywhere. Users think it’s easy and convenient for field staff, though some mention occasional app issues and wish for more management capabilities on mobile devices. Clock In/Out 4.8 (80) 97.50% of 80 reviewers that rated this feature as important or highly important It gives you a simple way to record employee attendance and breaks. Some reviewers find it intuitive and easy for staff to use daily, though a few mention glitches with saving notes and the need for a paid break period option. Employee Time Tracking 4.9 (70) 95.71% of 70 reviewers that rated this feature as important or highly important With this capability, you can monitor employee hours accurately for payroll and compliance. Reviewers appreciate the reliability, ease of use, and ability to track on-site or remote work. Some users highlight facial recognition and quick access to historical records. Online Time Clock 4.8 (66) 68.18% of 66 reviewers that rated this feature as important or highly important You get a convenient online time clock for tracking hours across locations. Reviewers appreciate its ease of use, accessibility from any device, and flexibility for both office and remote staff. Some mention it’s especially helpful for managing multiple accounts. Real-Time Reporting 4.9 (58) 86.21% of 58 reviewers that rated this feature as important or highly important Active reporting of data and metrics TimeTrakGO 40 features Define levels of authorization for access to specific files or systems Dashboard to view the status of ongoing processes, identify current incidents and track past activities Manage attendance for classes, shifts, meetings, or events Track the attendance of specific individuals or groups A record of all activities within the system, including user access, changes made, etc. Automatically create schedules based on business needs or employee availability and qualifications Automate recording of time to reduce human error Facial or other physical recognition to confirm identity Track and manage schedules and meetings via an integrated calendar It gives you a simple way to record employee attendance and breaks. Some reviewers find it intuitive and easy for staff to use daily, though a few mention glitches with saving notes and the need for a paid break period option. Alter the layout and content of reports Electronic storage of staff/employee contact information and job status in a centralized repository Track employee schedules, availability, and performance across projects and tasks Online portal where employees can access and track their own information Assign working shifts or tasks to employees based on their availability With this capability, you can monitor employee hours accurately for payroll and compliance. Reviewers appreciate the reliability, ease of use, and ability to track on-site or remote work. Some users highlight facial recognition and quick access to historical records. Form predictions based on past and present data/trends Virtual perimeter for a real-world geographic area Manage and track employee attendance Identify the physical location of an individual, asset, device, etc. TimeTrakGO offers mobile access so employees can clock in and out or view hours from anywhere. Users think it’s easy and convenient for field staff, though some mention occasional app issues and wish for more management capabilities on mobile devices. Manage and support multiple locations Track employee and task times without internet connection You get a convenient online time clock for tracking hours across locations. Reviewers appreciate its ease of use, accessibility from any device, and flexibility for both office and remote staff. Some mention it’s especially helpful for managing multiple accounts. Track employee and task times using internet connection Manage and record overtime hours for hourly employees Facilitates integration with multiple third-party payroll systems Manage employee salary processes, data, taxes, and records administration efficiently Clock in and out online or with a card Receive data and information in real time Active reporting of data and metrics Receive system updates as soon as any changes are made View and track pertinent metrics to find patterns and gain insights from data Set & manage permission levels based on user roles and restrict access to only authorized individuals Online portal through which end users can access the system, manage tasks, or obtain information Track and manage sick leave time Set up connections to third-party platforms to improve business processes Measure and track time including hours worked and paid time off (PTO) This aspect helps you easily review, adjust, and report on employee hours. Reviewers indicate it’s user-friendly, allows quick corrections, and generates reports efficiently. Some users wish for capabilities like signature fields and more overtime configuration options. Request, track, and manage time off requests and vacation time Get Advice We can help you find the software with the features you need. Features 4.6 (195) 4.6 Based on 195 reviews ## Pricing Value for money 4.7 (185) Free Trial [View pricing plan details](https://www.capterra.com/p/192696/TimeTrakGO/pricing/) Essential $2.40 Per User,Per Month It includes: - 14-Day Free Trial - Free Setup Assistance - Simple Graphical Time Cards - Employee Schedules - Web | Mobile | Kiosk Time Clocks - Automatic Scheduled Holidays PLUS $3.20 Per User,Per Month It includes: - All Essential Features - Geofence Security - Payroll Integrations - Facial Recognition - Time Off Requests - PTO Accrual Tracking - Custom Pay Codes Value for money 4.7 (185) 4.7 Based on 185 reviews ## Integrations [ ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[ Gusto](https://www.capterra.com/p/131882/Gusto/)[ QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/)[ Paylocity](https://www.capterra.com/p/86714/WebPay/)[ Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/)[ Sage 50 Accounting](https://www.capterra.com/p/174753/Sage-50cloud/)[ Auris](https://www.capterra.com/p/195073/Heartland-Payroll-HR/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.9 (173) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (173) 4.9 Based on 173 reviews ## User reviews Overall rating 4.7 Based on 195 reviews Filter by rating 5(151) 4(34) 3(8) 2(2) 1(0) Mentioned topic Sorted by most recent SR Shannon R. Financial Assistant Non-Profit Organization Management ### "YES! Try this program." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 25, 2026 I love this program, was very easy to train my employees after using another program for at least 15 years. I have been so impressed. Pros We started using Timetrakgo about a month ago. After trying several other timeclock programs, I was in love with the ease of use. It can be fancy, or as simple as you need. Customer Service is easily accessible for any help needed. Cons The price of the programs are great. I wish there was not an extra administrative fee for the Plus program, but the cost is still very competitive and is worth the extra. Switched from [TimeClock Plus](https://www.capterra.com/p/21548/TimeClock-Plus/) Their cost was too high, when we tried to lower the number of licenses, they wanted to charge us double. Alternatives considered [My Hours](https://www.capterra.com/p/149427/My-Hours/) [Connecteam](https://www.capterra.com/p/153140/Connecteam/) Reasons for choosing TimeTrakGO They were too complex. They wanted everything to be classified. I just wanted clock in/out. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. IK Irfan K. Manager Food & Beverages ### "Best Software with very affordable pricing " 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 February 24, 2026 Overall is good. we are using it from last 2 year almost and we did not get any issue which make us to think to change the software. Pros This is very easy to go software, best part is customer support. you will get immediate responses literally. Cons it has all information's but some time you have to rom around to find what you are looking at. this is the only negative point but will the best customer support you get what you are looking for Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MF Monika F. Operations manager Construction ### "TimeTrakGO review " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 19, 2026 Amazing and easy friendly. There’s always someone getting back to you immediately without wait times. Pros The immediate responses when you have a question. There’s always someone responding on the online help with picture guidance step by step. Cons There’s no time I experienced any problems and therefore can’t say anything negative or something that I least like about this software. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. IH Itayekzzit H. Branch Manager Human Resources ### "Sign Up Today! Satisfied customer!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 19, 2026 We reviewed several platforms before making our selection and getting rid of our old basic time clocks. Putting this simply, we made the right decision! Value for the cost is great and it has helped us cut down on the amount of time and paperwork we needed to keep track of. Pros TimeTrakGO has been one of the best tools we have added to our daily operations. It's not just a time clock! It has helped us save so much time with other aspects related to payroll, PTO tracking, etc. It's user friendly, our employees have no problem using it and customer service/support does such a great job. Cons I can't really say that I do not like a certain feature because it serves most of our needs. I know you are always providing updates to the platform/program and we plan on sticking around to see what all new features come with time. Switched from [uAttend](https://www.capterra.com/p/126444/uAttend/) uAttend was just not the right platform for us. It gets the job done but we needed more from our time keeping system. They also do not have the flexibility to be able to make a clock out of a tablet, kiosk, etc. Also, limited ability to pull reports, accrue PTO, etc. Alternatives considered [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/) [Monitask](https://www.capterra.com/p/163622/Monitask/) [Homebase](https://www.capterra.com/p/153076/Homebase/) Reasons for choosing TimeTrakGO with TimeTrakGo we receive better value for money, flexible time clock options, user friendly and we loved the customer service we received and currently receive. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CM Carrie M. Administrator Ranching ### "Easy use for H2A employees " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 19, 2026 Very good , our employees haven’t had any problems, can track and see hours easily and reports are great Pros Mobile access, easy use, use for employees who struggle with English language and they have no problems Cons The tracking map is sometimes a mess to zoom in on. When trying to find location of clocking in and out it would be helpful to have the date on the map dot Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor February 23, 2026 Hi Carrie, thank you for the wonderful review and for sharing how well TimeTrakGO is working for your H2A employees — that's great to hear! Regarding the map zoom, we haven't seen this as a widespread issue but we'd love to look into it for your specific setup. Please reach out via chat or at help@timetrakgo.com and we'll take a closer look. On the date stamp for map markers — that's a great idea! We're logging it as a feature request and agree it would make identifying clock-in locations much more intuitive at a glance. Thank you for being a TimeTrakGO user! Best, The TimeTrakGO Team MH McKenna H. CEO Financial Services ### "Small Business Win" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 19, 2026 Our experience with Time Trak Go has been wonderful and the lady on chat is so so helpful! Grateful to have found this resource. Pros So easy to work with and have all the features we need as a small business. Love that it has accruals in the system for our team to see on-demand. Cons I wish that you could specify a start time when requesting time off, but that is very minor in the grand scheme of things. Switched from [Time Clock Wizard](https://www.capterra.com/p/154850/Time-Clock-Wizard/) It is too cumbersome and confusing to setup. The user experience for TimeTrakGo is much better. Alternatives considered [OnTheClock](https://www.capterra.com/p/130009/OnTheClock-com/) [Clockify](https://www.capterra.com/p/169607/Clockify/) Reasons for choosing TimeTrakGO price, ease of use, support, setup, free trial Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SG SUSAN G. OFFICE MANAGER Legal Services ### "ALMOST PERFECT " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 February 19, 2026 OVERALL EXPERIENCE IT HAS MADE PAYROLL REALLY EASY, I CAN ADD AND REMOVE EMPLOYEES VERY QUICK. I CAN EDIT AN EMPLOYEE'S TIME CARD WITH EASE Pros I REALLY LIKE THAT I CAN KEEP TRACK OF OUR SMALL OFFICE ALL IN ONE PLACE, IT IS EASY TO ASSIGN HOLIDAY PAY HOURS AND KEEP TRACK OF PTO. Cons I DON'T LIKE THAT IT DOES NOT TAKE THE 10 MINUTE BREAKS AS A PAID BREAK AND I HAVE TO MANUALLY ADD IT. I WOULD LIKE TO GET A NOTIFICATION WHEN ONE OF THE EMPLOYEE'S TIME CARD DOESN'T HAVE THE PROPER CLOCK IN TIME, SOMETIMES BECAUSE THERE IS A GLITCH ON THE SYSTEM AN EMPLOYEE HAS TO CLOCK IN MULTIPLE TIMES. Alternatives considered [QuickBooks Time](https://www.capterra.com/p/151722/TSheets/) Reasons for choosing TimeTrakGO TOO COMPLICATED, NOT FIT FOR OUR OFFICE.. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor February 23, 2026 Hi Susan, thank you for the great review and for taking the time to share such specific feedback — this is exactly what helps us improve! Regarding automatic paid breaks, we completely understand how manual entry adds extra steps to your day. We're happy to share that this is on our near-term roadmap, so stay tuned for updates. On the topic of timecard notifications, while we don't currently offer SMS or email alerts for individual punch issues, our Total View Dashboard automatically flags missing punches and potential errors in real-time, allowing you to identify and correct them quickly without manually combing through individual timesheets. If you haven't had a chance to explore the dashboard fully, we think it may address a lot of what you're looking for — you can learn more here: https://www.timetrakgo.com/employee-time-clock-software-dashboard/ As for the occasional clock-in issue you mentioned, we'd love to look into that with you directly. Please reach out via chat or at hel KW Kim W. Office Manager Construction ### "Great Upgrade From Previous Version" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 February 19, 2026 Experience has been very positive. Upgrading from our previous version was a no-brainer. Very user friendly. Speed is great. Pros I like not having physical time clocks and our employees can clock in and out on their phones from job site. No more I lost or forgot my key fob. Cons Don't like that when their is an update to the phone app it doesn't tell you. The screen just goes white and employees panic. I wish the scheduling was more customizable by location and employee. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor February 23, 2026 Hi Kim, thank you for the kind review and for upgrading to the new version — we're glad the transition has been positive! Regarding the white screen when the app updates, phone app updates are managed by Apple and Android directly through their app stores. Enabling automatic updates on employee devices is the best way to ensure the app stays current without any interruption to the clock-in experience. Our support team can walk your employees through how to set that up if it would help — just reach out via chat or at help@timetrakgo.com. On scheduling, we actually do support multiple schedules that can be customized by both location and employee! It sounds like this may not be fully configured for your setup yet. We'd love to show you what's possible — please reach out and we'll walk you through it. Thank you for being a TimeTrakGO user! Best, The TimeTrakGO Team SM Scott M. IT Director Financial Services ### "TimeClock Simplicity" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 19, 2026 Solid bang for the buck, simple and easy to use. Holiday pay and vacation time tracking are a great feature as well. Pros Simple web accessible tool. Works great for our needs in our environment people are not allowed to use smart phones so this was a perfect solution for us. Cons I would like an additional calendar that doesn't track hours just shows where people are or what event they are attending. Because their hours are already tracked by a punch in. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JR jamie R. COO Machinery ### "Thank you TimeTrakGO" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 19, 2026 I left another company for better customer service and easier platform, I found what I was looking for with TimeTrakGO. Our team has had zero difficulty with the transition from systems. I absolutely appreciate the facial recognition and so does our team. I can also create rules to make payroll so much easier. Pros I appreciate the ease of use and when I call I get to speak with a person. I am extremely busy and your team is very responsive (also very pleasant) Cons Nothing as of yet.... I had a short transition period going from one platform to another but your team was very helpful Switched from [Homebase](https://www.capterra.com/p/153076/Homebase/) Their customer service is AI, they are not responsive, they do not return phone calls. You can only solve your problems using AI in a chat. Then you decide to cancel your subscription and they charge you anyway. Oh and they change their platform without notice and you come in on a Monday morning and have to figure out the new timeclock and then explain it to everyone. One more thing their time punch button is next to the logout button so as you can imagine that was a constant problem Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/192696/TimeTrakGO/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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