--- title: "TimeTrakGO Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is TimeTrakGO the right Time Clock solution for you? Explore 195 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/192696/TimeTrakGO/reviews/" page_type: "reviews" language: "en" --- TimeTrakGO 4.7 (195) [View alternatives](https://www.capterra.com/p/192696/TimeTrakGO/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated August 26th, 2026 # Reviews of TimeTrakGO Ease of use 4.8 Customer Service 4.9 ## Pros and Cons in Reviews Vladimir B ITPrinting, 11 - 50 employeesUsed the software for: Less than 6 months. “The intuitive design, straightforward setup, and seamless kiosk functionality on tablets make TimeTrakGO incredibly user-friendly and efficient for daily operations.“ January 3, 2026 BM Bernie M Production SupervisorMachinery, 11 - 50 employeesUsed the software for: 6-12 months. “We have had some issues where the internet drops out and the employees are unable to clock in, we are able to come back and manually adjust their time, but it would be nice if the software could record the time and sink up with the system when reconnected.“ March 11, 2025 CH Charlene H OwnerAccounting, 11 - 50 employeesUsed the software for: 1-2 years. “We use it for multiple Companies we track and they make it so simple to pull reports for each entity. “ February 11, 2026 JM Jen M School Administrative AssistantEducation Management, 11 - 50 employeesUsed the software for: Less than 6 months. “We don't have the ability to configure our specific pay periods (though we do have a workaround, it's not ideal).“ February 10, 2026 IK Isaak K Partner and AccountantFarming, 2 - 10 employeesUsed the software for: Less than 6 months. “So far it works well for my company since we do not have a large amount of employees and it's easy to review time and extract the hours for payroll.“ February 13, 2026 HC Hyein C HR Assistant ManagerWarehousing, 11 - 50 employeesUsed the software for: Less than 6 months. “This leads to inaccurate payroll records and requires manual corrections every time a simple double-tap occurs.“ February 13, 2026 SM Scott M IT DirectorFinancial Services, 11 - 50 employeesUsed the software for: 6-12 months. “Works great for our needs in our environment people are not allowed to use smart phones so this was a perfect solution for us.“ February 19, 2026 PH Penny H Office ManagerPharmaceuticals, 11 - 50 employeesUsed the software for: 1-2 years. “I also could not get it to work well for me the first payroll had hour used from the prior year and it would not revert that time back for me.“ February 13, 2026 ## Showing most helpful reviews Showing 1-25 of 195 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Anna H. Business Manager Non-Profit Organization Management Used the software for: Less than 6 months ### "TimeTrakGO - Affordable and Easy to Use" August 5, 2025 5.0 Our overall experience has been exceptional. From installation of the software, to training and setup. I highly recommend. Pros TimeTrakGo integrates with QuickBooks effortlessly. It's a great value and is easy to use. TimeTrakGO was an easy transition for our employees. Processing payroll now takes less than an hour after reviewing time reports. We have found customer service to be very responsive. I would recommend TimeTrakGO because of their customer service only, but it is a wonderful program Cons So far I have not found anything that I dislike or think could use improvement. TimeTrakGo is perfect for our company. Review Source LM Lisa M. Executive Assistant to President Construction Used the software for: Less than 6 months ### "Better Than QuickBooks Time - and Half the Price!" August 11, 2025 5.0 I started using TimeTrakGo after getting frustrated with the cost of QuickBooks Time. The switch was simple, and their support team was phenomenal in guiding me through setup. I loved it so much that I moved both of my companies over. The system is easy to use, my team adapted quickly, and I really like the biometric and geofence features for accurate clock-ins. Best part? I’m now paying less than half of what I used to and getting the same core features. It’s been a smooth, positive experience from start to finish. Pros What I like most about TimeTrakGo is how much value I’m getting for the price—it’s less than half of what I paid for QuickBooks Time, but it still gives me all the features I need. The support team is phenomenal—super quick to respond, friendly, and they actually solve the problem on the first try. It’s also really easy to use, so my employees had no trouble learning it. I love the biometric facial recognition for secure clock-ins and the geofence feature that makes sure mobile clock-ins happen only at approved locations. It’s just a solid, reliable system that works. Cons Honestly, there’s not much I dislike, but if I could change one thing, it would be to add email or mobile app alert notifications for certain situations, like missed punches or when someone is close to overtime. I’d also like to see a way to approve timecards directly in the system instead of just adding notes. It works fine as is, but those two features would make it even better and save a little extra time during payroll. Alternatives considered [Buddy Punch](https://www.capterra.com/p/134003/Buddy-Punch/)[Harvest](https://www.capterra.com/p/75598/Harvest/)[Connecteam](https://www.capterra.com/p/153140/Connecteam/)[Clockify](https://www.capterra.com/p/169607/Clockify/) Reason for choosing TimeTrakGO The direct connection to QuickBooks Enterprise Desktop and the price sold me Switched from [QuickBooks Time](https://www.capterra.com/p/151722/TSheets/) Cost of QuickBooks Time was increasing constantly and got to a point I didn't see value. Review Source AA Andrew A. Chiropractor Hospital & Health Care Used the software for: 2+ years ### "Don't do it, not worth it." March 5, 2025 2.0 Poor. I am pissed they never informed me the last 2 years that it was renewing. Pros App worked well when I used it for 1 year. Cons I used it one year, and was charged two more years on auto renewal without an email or info letting me know that they were doing so. Shitty integrity. Review Source Response from TimeTrak Systems March 6, 2025 We appreciate your feedback and understand your frustration. Our records show that a renewal reminder was sent to your confirmed email address prior to each renewal. Additionally, cancellation options are always available within our application for your convenience. If you need further assistance, please reach out to our Customer Care team. CS Christy S. Administrative Human Resource Printing Used the software for: 1-2 years ### "Review of TimeTrakGO" February 19, 2026 5.0 Overall the experience has made my job easier in being able to handle employees time for payroll and allowing them a simple log in and log out system to capture their time. Pros Very user friendly for the employees to log in and out. All the administrator aspects are very easy to use for payroll. Cons The only con I feel like is the employee can't see their previous days total time on their terminal. Switched from [Esitmator](https://www.capterra.com/p/92564/Estimator/) Too expensive an the interface wasn't user friendly. Review Source VR Verified Reviewer Paralegal Law Practice Used the software for: Less than 6 months ### "Easy to use. " August 14, 2025 4.0 I am overall very pleased with TimeTrak Go and how easy it is to use. Adjusting time and logging someone's PTO hours is very easy. Pros How easy it is to use. Keeping track of all the employees PTO hours is very helpful. All of our employees seem to have an easy time clocking in and out. I have had very little complaints since we have started using it. Cons I wish we could differentiate between PTO and vacation hours. Sometimes the geotracking is also off, which makes it difficult to clock in and out. Alternatives considered [QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/) Reason for choosing TimeTrakGO We were not ready to integrate our time tracking with our Quickbooks just yet and TimeTrakGo was recommended as an alternative. Review Source Response from TimeTrak Systems August 18, 2025 Thank you so much for the fantastic review! We're thrilled to hear how easy TimeTrakGO has made managing your team's time. I have some great news about your request to differentiate between PTO and vacation hours. You absolutely can! It's a simple process of creating two custom pay codes in the system—one for "PTO" and one for "Vacation"—and then disabling the default "Vacation/PTO" code. If you need any assistance with this, please don't hesitate to reach out to our incredible customer care team. Regarding the geofencing, our team would be happy to help troubleshoot this with you. Please give us a call, we're happy to help! KF Karen F. Business and Accounting Specialist Machinery Used the software for: Less than 6 months ### "Great Product, Great Customer Service" August 8, 2025 5.0 Overall, I have been extremely satisfied. I highly recommend TimeTrakGO for keeping track of hourly employees clock times and PTO. Pros The time keeping is easy to use and understand. The set-up was simple. The employees like it. It has made it easier to address missed punches quickly. The support is fantastic! Anytime that I have had a question, no matter how complex it seemed to me, a real person was there to help me. Their answers are clear and easy to understand. Cons The only thing that I can think of is that I didn't know about it sooner. We had considered many products before we found TTG. Alternatives considered [Deputy](https://www.capterra.com/p/167811/Deputy/)[Connecteam](https://www.capterra.com/p/153140/Connecteam/)[Clockify](https://www.capterra.com/p/169607/Clockify/) Reason for choosing TimeTrakGO It appeared to have the best customer support and ability to integrate with various accounting systems. Switched from [Pendulum](https://www.capterra.com/p/10021069/Pendulum/) We were not confident that our current system would be compatible with Accounting System upgrade. Review Source FS Faith S. Accounts Receivable Payroll Security and Investigations Used the software for: Less than 6 months ### "Easy to use time clock!!!" August 5, 2025 5.0 Before using TimeTrakGo, we were using a software that was causing too much grief and headaches. Nothing was seeming to work correctly. When we switched to TimeTrakGo, we were up and running within two days. If we had/have any questions we were able to chat, and all of our questions were answered almost immediately. Pros It is a simple/ easy to use time clock. The set up was extremely quick and easy. The app allows our technicians to clock in and out from the job site, rather than having to come back to the office. Cons We do not use rounding for all of our departments. There is not a way to only have rounding for some departments, but not others. We decided to use the rounding for all departments. Everything seems to be working well. Alternatives considered [BambooHR](https://www.capterra.com/p/110968/BambooHR/)[isolved](https://www.capterra.com/p/164417/iSolved/) Reason for choosing TimeTrakGO TimeTrakGo is a lot easier to use and fit our needs as a company better. Switched from [isolved](https://www.capterra.com/p/164417/iSolved/) They are transitioning to a new product, and it was not an easy transition. Their customer service was extremely lacking. Review Source VR Verified Reviewer Owner Law Practice Used the software for: Less than 6 months ### "Good but needs improvement" August 14, 2025 4.0 Fair enough, but there is a learning curve, so onboarding is necessary. Overall, though, it isn't a bad product Pros The cost, and once you are familar quth thr problem it is easy to use. The multiple ways to track time are useful. Cons You pay for each user, even for the administrator who doesnt track time,so that is a hidden cost that really makes no sense since they don't track time. The admin should be included in the monthly fee. The payroll integration is also problematic. Alternatives considered [Paychex](https://www.capterra.com/p/119841/Paychex-Flex/) Reason for choosing TimeTrakGO Cost was the main factor, and the paychex integration Review Source Response from TimeTrak Systems August 18, 2025 Thank you for your feedback! We’re glad you find TimeTrakGO cost-effective and flexible. Regarding admin users, while they don’t track hours, they are often the heaviest users—managing employees, approving time cards, running reports, and processing payroll daily. Because they rely on the same secure infrastructure, reporting tools, and support as employees, they are included in licensing. We understand your concern and continue to review feedback to ensure fairness, especially for small teams. We also recognize payroll integration can be improved and are actively working on enhancements. Thanks again for choosing TimeTrakGO—we appreciate your input and remain committed to making the system better with each update. SG SUSAN G. OFFICE MANAGER Legal Services Used the software for: 2+ years ### "ALMOST PERFECT " February 19, 2026 4.0 OVERALL EXPERIENCE IT HAS MADE PAYROLL REALLY EASY, I CAN ADD AND REMOVE EMPLOYEES VERY QUICK. I CAN EDIT AN EMPLOYEE'S TIME CARD WITH EASE Pros I REALLY LIKE THAT I CAN KEEP TRACK OF OUR SMALL OFFICE ALL IN ONE PLACE, IT IS EASY TO ASSIGN HOLIDAY PAY HOURS AND KEEP TRACK OF PTO. Cons I DON'T LIKE THAT IT DOES NOT TAKE THE 10 MINUTE BREAKS AS A PAID BREAK AND I HAVE TO MANUALLY ADD IT. I WOULD LIKE TO GET A NOTIFICATION WHEN ONE OF THE EMPLOYEE'S TIME CARD DOESN'T HAVE THE PROPER CLOCK IN TIME, SOMETIMES BECAUSE THERE IS A GLITCH ON THE SYSTEM AN EMPLOYEE HAS TO CLOCK IN MULTIPLE TIMES. Alternatives considered [QuickBooks Time](https://www.capterra.com/p/151722/TSheets/) Reason for choosing TimeTrakGO TOO COMPLICATED, NOT FIT FOR OUR OFFICE.. Review Source Response from TimeTrak Systems February 23, 2026 Hi Susan, thank you for the great review and for taking the time to share such specific feedback — this is exactly what helps us improve! Regarding automatic paid breaks, we completely understand how manual entry adds extra steps to your day. We're happy to share that this is on our near-term roadmap, so stay tuned for updates. On the topic of timecard notifications, while we don't currently offer SMS or email alerts for individual punch issues, our Total View Dashboard automatically flags missing punches and potential errors in real-time, allowing you to identify and correct them quickly without manually combing through individual timesheets. If you haven't had a chance to explore the dashboard fully, we think it may address a lot of what you're looking for — you can learn more here: https://www.timetrakgo.com/employee-time-clock-software-dashboard/ As for the occasional clock-in issue you mentioned, we'd love to look into that with you directly. Please reach out via chat or at hel SR Stephanie R. Office Manager, Controller Construction Used the software for: 2+ years ### "Easy, simple timekeeping" February 10, 2026 5.0 Pros We transitioned easily from a punch time clock to TimeTrakGO and have been using it for several years. We like the intuitive layout, simple graphics and very reasonable legacy cost we've enjoyed. Full disclosure, our needs are basic, so we can't speak about all of the features. The controls work well for keeping our hourly employees in their lane, while providing supervisors transparency into their staff's time patterns. Highly recommend! Cons One of our employees is on the road to multiple locations daily. We require him to log his stops as he travels, to track his miles and times at each stop. Without a place for notes by the employees, though, we can't use TimeTrakGO for his timekeeping. A simple spreadsheet-like interface with space for multiple in/out punches and room for related notes would be great. Review Source Response from TimeTrak Systems February 23, 2026 Hi Stephanie, thank you for the wonderful review and for your loyalty as a long-term TimeTrakGO user! Your feedback on tracking stops and times for employees on the road is very timely — we are within 30 days of releasing our new Labor Distribution feature, which we think you'll find very relevant to your needs. Mileage tracking is not included in this release, however we are logging it as a feature request for future consideration. We'd love to make sure you're one of the first to know when Labor Distribution is available. Please reach out to us via chat or at help@timetrakgo.com and we'll keep you in the loop. Thank you for being a TimeTrakGO user! Best, The TimeTrakGO Team WK Whitney K. Office Manager Retail Used the software for: Less than 6 months ### "Easy to Use TIMECARD SOFTWARE" August 14, 2025 4.0 Overall signing up was easy. Onboarding was also a breeze. The price is great for what the software can do. My only wish is for somewhere for the team to add notes. Pros Simple to use, easy to install the app on phones. Billing makes sense and the competitive price. Overall a good product. Cons Nowhere for staff to leave notes within the system for missed punches. This creates some inefficiencies that I wish could be improved. I am hoping this note feature will be added. It would shave time off the weekly time card audit task. Alternatives considered [Workyard](https://www.capterra.com/p/215558/Workyard/) Reason for choosing TimeTrakGO Better price and Workyard had way more features than we needed. Switched from [QuickBooks Time](https://www.capterra.com/p/151722/TSheets/) TOO EXPENSIVE and not as easy to use. The only feature I liked was notes on punches Review Source JH Jimmy H. IT Manager Construction Used the software for: Less than 6 months ### "Just what we needed!" March 17, 2025 4.0 Overall it's been positive with very few surprises. Very intuitive for both Admin configurations & employee use. Pros Cost effective! PTO tracking! Plus - quick & easy to setup & use across multiple locations & devices. Cons We offer paid breaks up to a certain amount of time & have to go back in and add these manually for each employee. We're hoping for a feature soon that accomodates these paid breaks so we can automate this process. Alternatives considered [QuickBooks Time](https://www.capterra.com/p/151722/TSheets/) Reason for choosing TimeTrakGO We're a QB shop, so it made sense to consider their offering first. However it became obvious that the ROI for this feature w/QB just wasn't justified so we decided on a more basic offering at a justifiable cost. Review Source TP Tristan P. Office Manager Building Materials Used the software for: Less than 6 months ### "Small Business Review" August 12, 2025 4.0 Coming from a physical Time Clock software, I like that the employees are responsible for the equipment. It was a good transition and helped us save money. Pros I like the geofencing aspect of the software. The reports are customizable and show us what we need. Cons You cannot select which people to have Geofencing and not have. I wish there were an auto-clock-out feature if someone was working past a certain point. Alternatives considered [Connecteam](https://www.capterra.com/p/153140/Connecteam/)[ClockIt](https://www.capterra.com/p/151635/ClockIt/) Reason for choosing TimeTrakGO It was an easier transition from the prior software. Switched from [ExakTime](https://www.capterra.com/p/149379/ExakTime/) Cost and physical hardware forced us to look at other options. Review Source JA Joseph A. HR Director Hospital & Health Care Used the software for: 2+ years ### "Overall Great Product" March 18, 2025 5.0 Very positive. Great product for a small-to-midsize company like ours. Pros Good design. Easy to use. Intuitive. Perfect for our needs. Cons Entering time manually is very cumbersome. Switched from [TimeTrax](https://www.capterra.com/p/109009/TimeTrax/) Timetrax didn't have capability on online tracking Review Source JS Jazmin S. executive assistant Accounting Used the software for: Less than 6 months ### "TTG Jazmín review" March 21, 2025 4.0 Good, it provides the basics but i would like s bit more. Pros I like how precise it is and being able to track and add a schedule that will show up red if not completed correctly Cons I cannot make breaks paid or send a warning notification. I dont like not being able to follow up on people from my phone. Reason for choosing TimeTrakGO easy to use and the prices were a bit more cheap Review Source LM Lucinda M. Executive Director Government Administration Used the software for: 6-12 months ### "TimeTrakGo is a wonderful " December 18, 2023 5.0 I find it very easy to use and it has been perfect for our office. Pros It was very easy to learn. I used another complicated time clock program for about 10 years and was never able to learn how to properly use it. With TimeTrakGo it was very easy to navigate. Cons I need to print time sheets for supervisor and employees to sign and it doesn't have the option to print the time sheets the way I need them. Reason for choosing TimeTrakGO When I researched it, it was simpler to learn and a good price Switched from [TimeClock Plus](https://www.capterra.com/p/21548/TimeClock-Plus/) TCP was too complicated and if I had issues they wanted me to pay $3000 for additional training each time. Review Source AW Anglena W. Payroll Manager Construction Used the software for: 2+ years ### "Great job TimeTrakGo!" August 15, 2024 5.0 My overall experience has been very favorable. Anytime I've had an issue, TimeTrakGo employees have always listened and resolved any issue that I've had in the past. For many months now, I've had no issues and truly enjoy the use of TimeTrakGo for my payroll purposes. Pros What I like most about TimeTrakGo is its ease of use. I can easily add new hires or archive terminated employees in the system. I can easily adjust times when necessary. I can monitor where my employees' clock in at using the GPS application. Also, reports are easily created for printing or downloading which is great for payroll purposes. I highly recommend TimeTrakGo to any employer. Cons I honestly have no dislikes about TimeTrakGo. Alternatives considered [Paychex](https://www.capterra.com/p/119841/Paychex-Flex/) Reason for choosing TimeTrakGO Paychex was less functional for our employees. Switched from [Paycor](https://www.capterra.com/p/133745/Paycor-Perform/) The previous product was difficult with less amenities available such is GPS tracking, etc. Review Source TS Tiera S. COO Real Estate Used the software for: 1-2 years ### "Best Time Tracking System Yet" February 10, 2026 5.0 It's been great. Was an easy solution for my employees to track time and to track PTO, etc. Very user friendly. Pros Easy to use and set up my employees. Priced well. Robust system. I like the geofencing option. My employees love it. Cons They interface seems a little dated, but the technology doesn't. But overall, I'm really happy with it. Review Source VMV Valerie Martinez V. Firm Administrator Accounting Used the software for: Less than 6 months ### "Affordable and User Friendly" February 13, 2026 5.0 My overall experience from pre-setup to going live has been extremely easy. It is affordable and very user-friendly. With the help of \[sensitive content hidden\], it was an easy setup. The help response is very expeditious. Pros The ease of setup and enrolment. The representatives were extremely helpful and readily available. \[sensitive content hidden\] are wonderful. Thank you for making this setup as flawless as possible. Cons I really don't have any cons at the moment. We went live 2 days ago, and other than a Wi-Fi issue, which is our company's issue, everything has gone very well. Review Source EB Ethan B. GM Food & Beverages Used the software for: Less than 6 months ### "Solved lots of employee giving us wrong hours on the clock." August 6, 2025 5.0 Was set up in 15 minutes, started adding employee right away was up and running within 30 minutes and solved lots of problems. Pros Very easy to navigate and set up. Also giving multiple options to employee how to enter their hours. Cons Looking forward to be able to set up employee with a paid break VS having to add an extra 30 minutes a day. Review Source AW Andrea W. HR Manager Facilities Services Used the software for: Less than 6 months ### "Time Trak Go Delivers" March 20, 2025 5.0 Excellent product and company !!!!!!!!!!!! Pros During the trial period customer service was great. Cons There really isn't anything bad to say.!!!!! Switched from [BambooHR](https://www.capterra.com/p/110968/BambooHR/) This is a better product !!!!!!!!!!!!!!!!! Review Source EG Estra G. Owner Food Production Used the software for: Less than 6 months ### "Best onsite Time Tracking System for Small Business" February 27, 2025 5.0 Outstanding customer service from the first sales call all the way thru implementation. They delivered on everything they promised and I felt that I had 100% support along the way Pros It was so easy to set up my company details and get everything going. The GUI is very intuitive and this system included all the functionality that I need. Also, it is easy to turn off the functionality that I didn't need. Cons I had to buy a tablet to use the software Review Source JW Justin W. President Retail Used the software for: Less than 6 months ### "User friendly software " March 21, 2025 5.0 The process of getting setup and trained was smooth and informative. Pros It’s user friendly for my employees to log in and out. Cons As the administrator, I am counted as an employee and billed accordingly even though I do not clock in and out. Review Source GG Gary G. Owner Hospitality Used the software for: Less than 6 months ### "Timetrak. My system interaction and daily use" March 11, 2025 5.0 Very good and efficient. Any questions with the support have been easily fixed. Pros Easy access. Ease of daily reporting and use. Ease of making clock in changes. The cost is reasonable. Cons None at this time. There have been no problems for me or my daughter who access from another state. Review Source LM Lanae M. Office Manager Automotive Used the software for: 2+ years ### "Just what we were looking for" August 25, 2023 4.0 have had a great experience with timetrakgo. the only thing that has been a little negative is they said employees would be able to see time off remaining, after purchase we found out only if have more expensive plan Pros it is really easy to use. customer service get back to you timely and they are always friendly and helpfullove that it is low cost for a business that just needs a timeclock option.love that the reports are customizable to our unique work week Cons would like a separate button for time off that is labeled that waywish employees could see their time off time remaining without paying for the bigger plan that we don't need the features forwish I could have two options for holidays instead of just one because not all employees receive the same hours for holidays since they have different work schedules Reason for choosing TimeTrakGO Could be used for small businesses. cost/value for what we needed Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.