# TimeTrakGO Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is TimeTrakGO the right Time Clock solution for you? Explore 195 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/192696/TimeTrakGO/reviews --- TimeTrakGO 4.7 (195) [View alternatives](https://www.capterra.com/p/192696/TimeTrakGO/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of TimeTrakGO Ease of use 4.8 Customer Service 4.9 ## Pros and Cons in Reviews Vladimir B ITPrinting, 11 - 50 employeesUsed the software for: Less than 6 months. “The intuitive design, straightforward setup, and seamless kiosk functionality on tablets make TimeTrakGO incredibly user-friendly and efficient for daily operations.“ January 3, 2026 JM Jen M School Administrative AssistantEducation Management, 11 - 50 employeesUsed the software for: Less than 6 months. “We don't have the ability to configure our specific pay periods (though we do have a workaround, it's not ideal).“ February 10, 2026 CH Charlene H OwnerAccounting, 11 - 50 employeesUsed the software for: 1-2 years. “We use it for multiple Companies we track and they make it so simple to pull reports for each entity. “ February 11, 2026 HC Hyein C HR Assistant ManagerWarehousing, 11 - 50 employeesUsed the software for: Less than 6 months. “This leads to inaccurate payroll records and requires manual corrections every time a simple double-tap occurs.“ February 13, 2026 IK Isaak K Partner and AccountantFarming, 2 - 10 employeesUsed the software for: Less than 6 months. “So far it works well for my company since we do not have a large amount of employees and it's easy to review time and extract the hours for payroll.“ February 13, 2026 PH Penny H Office ManagerPharmaceuticals, 11 - 50 employeesUsed the software for: 1-2 years. “I also could not get it to work well for me the first payroll had hour used from the prior year and it would not revert that time back for me.“ February 13, 2026 JH Jazmine H Chief Executive OfficerRetail, 2 - 10 employeesUsed the software for: 1-2 years. “The simplicity of its graphical timecards makes it easy for our team to log hours accurately, and the mobile access with GPS tracking ensures that even our remote employees can clock in without hassle.“ August 26, 2024 BM Bernie M Production SupervisorMachinery, 11 - 50 employeesUsed the software for: 6-12 months. “We have had some issues where the internet drops out and the employees are unable to clock in, we are able to come back and manually adjust their time, but it would be nice if the software could record the time and sink up with the system when reconnected.“ March 11, 2025 ## Showing most helpful reviews Showing 1-25 of 195 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Anna H. Business Manager Non-Profit Organization Management Used the software for: Less than 6 months ### "TimeTrakGO - Affordable and Easy to Use" August 5, 2025 5.0 Our overall experience has been exceptional. From installation of the software, to training and setup. I highly recommend. Pros TimeTrakGo integrates with QuickBooks effortlessly. It's a great value and is easy to use. TimeTrakGO was an easy transition for our employees. Processing payroll now takes less than an hour after reviewing time reports. We have found customer service to be very responsive. I would recommend TimeTrakGO because of their customer service only, but it is a wonderful program Cons So far I have not found anything that I dislike or think could use improvement. TimeTrakGo is perfect for our company. Review Source LM Lisa M. Executive Assistant to President Construction Used the software for: Less than 6 months ### "Better Than QuickBooks Time - and Half the Price!" August 11, 2025 5.0 I started using TimeTrakGo after getting frustrated with the cost of QuickBooks Time. The switch was simple, and their support team was phenomenal in guiding me through setup. I loved it so much that I moved both of my companies over. The system is easy to use, my team adapted quickly, and I really like the biometric and geofence features for accurate clock-ins. Best part? I’m now paying less than half of what I used to and getting the same core features. It’s been a smooth, positive experience from start to finish. Pros What I like most about TimeTrakGo is how much value I’m getting for the price—it’s less than half of what I paid for QuickBooks Time, but it still gives me all the features I need. The support team is phenomenal—super quick to respond, friendly, and they actually solve the problem on the first try. It’s also really easy to use, so my employees had no trouble learning it. I love the biometric facial recognition for secure clock-ins and the geofence feature that makes sure mobile clock-ins happen only at approved locations. It’s just a solid, reliable system that works. Cons Honestly, there’s not much I dislike, but if I could change one thing, it would be to add email or mobile app alert notifications for certain situations, like missed punches or when someone is close to overtime. I’d also like to see a way to approve timecards directly in the system instead of just adding notes. It works fine as is, but those two features would make it even better and save a little extra time during payroll. Alternatives considered [Buddy Punch](https://www.capterra.com/p/134003/Buddy-Punch/)[Harvest](https://www.capterra.com/p/75598/Harvest/)[Connecteam](https://www.capterra.com/p/153140/Connecteam/)[Clockify](https://www.capterra.com/p/169607/Clockify/) Reason for choosing TimeTrakGO The direct connection to QuickBooks Enterprise Desktop and the price sold me Switched from [QuickBooks Time](https://www.capterra.com/p/151722/TSheets/) Cost of QuickBooks Time was increasing constantly and got to a point I didn't see value. Review Source AA Andrew A. Chiropractor Hospital & Health Care Used the software for: 2+ years ### "Don't do it, not worth it." March 5, 2025 2.0 Poor. I am pissed they never informed me the last 2 years that it was renewing. Pros App worked well when I used it for 1 year. Cons I used it one year, and was charged two more years on auto renewal without an email or info letting me know that they were doing so. Shitty integrity. Review Source Response from TimeTrak Systems March 6, 2025 We appreciate your feedback and understand your frustration. Our records show that a renewal reminder was sent to your confirmed email address prior to each renewal. Additionally, cancellation options are always available within our application for your convenience. If you need further assistance, please reach out to our Customer Care team. CS Christy S. Administrative Human Resource Printing Used the software for: 1-2 years ### "Review of TimeTrakGO" February 19, 2026 5.0 Overall the experience has made my job easier in being able to handle employees time for payroll and allowing them a simple log in and log out system to capture their time. Pros Very user friendly for the employees to log in and out. All the administrator aspects are very easy to use for payroll. Cons The only con I feel like is the employee can't see their previous days total time on their terminal. Switched from [Esitmator](https://www.capterra.com/p/92564/Estimator/) Too expensive an the interface wasn't user friendly. Review Source VR Verified Reviewer Paralegal Law Practice Used the software for: Less than 6 months ### "Easy to use. " August 14, 2025 4.0 I am overall very pleased with TimeTrak Go and how easy it is to use. Adjusting time and logging someone's PTO hours is very easy. Pros How easy it is to use. Keeping track of all the employees PTO hours is very helpful. All of our employees seem to have an easy time clocking in and out. I have had very little complaints since we have started using it. Cons I wish we could differentiate between PTO and vacation hours. Sometimes the geotracking is also off, which makes it difficult to clock in and out. Alternatives considered [QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/) Reason for choosing TimeTrakGO We were not ready to integrate our time tracking with our Quickbooks just yet and TimeTrakGo was recommended as an alternative. Review Source Response from TimeTrak Systems August 18, 2025 Thank you so much for the fantastic review! We're thrilled to hear how easy TimeTrakGO has made managing your team's time. I have some great news about your request to differentiate between PTO and vacation hours. You absolutely can! It's a simple process of creating two custom pay codes in the system—one for "PTO" and one for "Vacation"—and then disabling the default "Vacation/PTO" code. If you need any assistance with this, please don't hesitate to reach out to our incredible customer care team. Regarding the geofencing, our team would be happy to help troubleshoot this with you. Please give us a call, we're happy to help! KF Karen F. Business and Accounting Specialist Machinery Used the software for: Less than 6 months ### "Great Product, Great Customer Service" August 8, 2025 5.0 Overall, I have been extremely satisfied. I highly recommend TimeTrakGO for keeping track of hourly employees clock times and PTO. Pros The time keeping is easy to use and understand. The set-up was simple. The employees like it. It has made it easier to address missed punches quickly. The support is fantastic! Anytime that I have had a question, no matter how complex it seemed to me, a real person was there to help me. Their answers are clear and easy to understand. Cons The only thing that I can think of is that I didn't know about it sooner. We had considered many products before we found TTG. Alternatives considered [Deputy](https://www.capterra.com/p/167811/Deputy/)[Connecteam](https://www.capterra.com/p/153140/Connecteam/)[Clockify](https://www.capterra.com/p/169607/Clockify/) Reason for choosing TimeTrakGO It appeared to have the best customer support and ability to integrate with various accounting systems. Switched from [Pendulum](https://www.capterra.com/p/10021069/Pendulum/) We were not confident that our current system would be compatible with Accounting System upgrade. Review Source FS Faith S. Accounts Receivable Payroll Security and Investigations Used the software for: Less than 6 months ### "Easy to use time clock!!!" August 5, 2025 5.0 Before using TimeTrakGo, we were using a software that was causing too much grief and headaches. Nothing was seeming to work correctly. When we switched to TimeTrakGo, we were up and running within two days. If we had/have any questions we were able to chat, and all of our questions were answered almost immediately. Pros It is a simple/ easy to use time clock. The set up was extremely quick and easy. The app allows our technicians to clock in and out from the job site, rather than having to come back to the office. Cons We do not use rounding for all of our departments. There is not a way to only have rounding for some departments, but not others. We decided to use the rounding for all departments. Everything seems to be working well. Alternatives considered [BambooHR](https://www.capterra.com/p/110968/BambooHR/)[isolved](https://www.capterra.com/p/164417/iSolved/) Reason for choosing TimeTrakGO TimeTrakGo is a lot easier to use and fit our needs as a company better. Switched from [isolved](https://www.capterra.com/p/164417/iSolved/) They are transitioning to a new product, and it was not an easy transition. Their customer service was extremely lacking. Review Source VR Verified Reviewer Owner Law Practice Used the software for: Less than 6 months ### "Good but needs improvement" August 14, 2025 4.0 Fair enough, but there is a learning curve, so onboarding is necessary. Overall, though, it isn't a bad product Pros The cost, and once you are familar quth thr problem it is easy to use. The multiple ways to track time are useful. Cons You pay for each user, even for the administrator who doesnt track time,so that is a hidden cost that really makes no sense since they don't track time. The admin should be included in the monthly fee. The payroll integration is also problematic. Alternatives considered [Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/) Reason for choosing TimeTrakGO Cost was the main factor, and the paychex integration Review Source Response from TimeTrak Systems August 18, 2025 Thank you for your feedback! We’re glad you find TimeTrakGO cost-effective and flexible. Regarding admin users, while they don’t track hours, they are often the heaviest users—managing employees, approving time cards, running reports, and processing payroll daily. Because they rely on the same secure infrastructure, reporting tools, and support as employees, they are included in licensing. We understand your concern and continue to review feedback to ensure fairness, especially for small teams. We also recognize payroll integration can be improved and are actively working on enhancements. Thanks again for choosing TimeTrakGO—we appreciate your input and remain committed to making the system better with each update. WK Whitney K. Office Manager Retail Used the software for: Less than 6 months ### "Easy to Use TIMECARD SOFTWARE" August 14, 2025 4.0 Overall signing up was easy. Onboarding was also a breeze. The price is great for what the software can do. My only wish is for somewhere for the team to add notes. Pros Simple to use, easy to install the app on phones. Billing makes sense and the competitive price. Overall a good product. Cons Nowhere for staff to leave notes within the system for missed punches. This creates some inefficiencies that I wish could be improved. I am hoping this note feature will be added. It would shave time off the weekly time card audit task. Alternatives considered [Workyard](https://www.capterra.com/p/215558/Workyard/) Reason for choosing TimeTrakGO Better price and Workyard had way more features than we needed. Switched from [QuickBooks Time](https://www.capterra.com/p/151722/TSheets/) TOO EXPENSIVE and not as easy to use. The only feature I liked was notes on punches Review Source CM Corinn M. Administrative Assistant Construction Used the software for: Less than 6 months ### "Chat with Real People to help! " February 10, 2026 5.0 Pros Easy to set up. The chat feature is manned by real people who write back quickly with screenshots and specifics on how to do anything you might be stuck on. Cons PTO and Sick time set up was a bit confusing. I needed alot of help to get it set to a normal place, luckily the chat team made it easy to find what I needed to change to make it work. Alternatives considered [QuickBooks Time](https://www.capterra.com/p/151722/TSheets/)[Buddy Punch](https://www.capterra.com/p/134003/Buddy-Punch/)[ExakTime](https://www.capterra.com/p/149379/ExakTime/)[ClockShark](https://www.capterra.com/p/155467/ClockShark/) Reason for choosing TimeTrakGO Physical kiosk option, simplicity of use, price. Review Source LM Laurie M. Assistant Admin Real Estate Used the software for: 6-12 months ### "Timetrakgo Software " August 20, 2024 5.0 We have approximately 35 employees that are on the payroll. TimeTrakGO integrates with our payroll software system, Gusto, and makes preparing reports for payroll very easy. Pros We started using TimeTrakGO coming up on a year. I really like the software; it's very easy to use. The facial recognition feature is great. And, if you have any questions, the customer service is exceptional. Cons I like TimeTrakGO, but the only con I have is that it times out too soon. I would like to be able to set the timeout to a longer period. Alternatives considered [Buddy Punch](https://www.capterra.com/p/134003/Buddy-Punch/) Reason for choosing TimeTrakGO Ease of use, facial recognition, and $$ were most important Review Source SP Sheila P. Practice Manager Medical Practice Used the software for: 1-2 years ### "Ease of use" August 19, 2024 5.0 Very easy to use in the way we need. Provides us with all the information we need to complete a payroll. Pros The system is very user friendly. Reports provide needed information. Support is good Cons There is really nothing I like least that I have found to date Alternatives considered [Time Tracker](https://www.capterra.com/p/122309/eBillity-Time-Tracker/) Reason for choosing TimeTrakGO In evaluating other systems I wanted one that was easy to use and cost was also considered. Switched from [Time Tracker](https://www.capterra.com/p/122309/eBillity-Time-Tracker/) We had 3 different locations with different systems in 2 of them. I want to consolidate to one system. Found this one to be the best and easy for employees to use Review Source HC Hyein C. HR Assistant Manager Warehousing Used the software for: Less than 6 months ### "Great Interface & Fast Support" February 13, 2026 5.0 Overall, TimeTrakGo is well-designed and has great potential. However, the system should be smart enough to ignore accidental double-taps or merge them so that the following work hours are calculated properly. If this calculation bug is fixed, it would be a much more reliable tool for daily use. Pros TimeTrakGo interface is very clean and professional. It allows me to check my shift status and work hours at a glance, which is very convenient. I also appreciate the direct customer service feature that allows users to report issues immediately. Cons If I accidentally "Clock In" twice—for example, when returning from a break—the system fails to calculate the subsequent work hours correctly. Although the data is saved, the time between that double-entry and the final "Clock Out" is not recognized as valid work hours. This leads to inaccurate payroll records and requires manual corrections every time a simple double-tap occurs. Alternatives considered [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[ADP TotalSource](https://www.capterra.com/p/113109/ADP-TotalSource/)[RUN Powered by ADP](https://www.capterra.com/p/185859/RUN/) Reason for choosing TimeTrakGO This is because it is cheaper than ADP.. Review Source Response from TimeTrak Systems February 23, 2026 Hi Hyein, thank you for the kind words about our interface and support team — and for describing this scenario so clearly. After reviewing, it looks like this may be related to employees selecting "Clock In" or "Clock Out" instead of the "Back from Break" function when returning from a break. When the wrong action is used, the system records it as a new punch rather than a break return, which causes the hours to calculate differently than expected. We are always looking for ways to help users perform the correct action and strive to make this as clear as possible — so this kind of feedback is genuinely valuable to us. Our support team can walk you through the correct break flow and show you how to quickly correct any affected punches so this doesn't carry through to payroll. Please reach out via chat or at help@timetrakgo.com and we'll make sure your team is set up for success going forward. — The TimeTrakGO Team KW Kim W. Office Manager Construction Used the software for: 6-12 months ### "Great Upgrade From Previous Version" February 19, 2026 4.0 Experience has been very positive. Upgrading from our previous version was a no-brainer. Very user friendly. Speed is great. Pros I like not having physical time clocks and our employees can clock in and out on their phones from job site. No more I lost or forgot my key fob. Cons Don't like that when their is an update to the phone app it doesn't tell you. The screen just goes white and employees panic. I wish the scheduling was more customizable by location and employee. Review Source Response from TimeTrak Systems February 23, 2026 Hi Kim, thank you for the kind review and for upgrading to the new version — we're glad the transition has been positive! Regarding the white screen when the app updates, phone app updates are managed by Apple and Android directly through their app stores. Enabling automatic updates on employee devices is the best way to ensure the app stays current without any interruption to the clock-in experience. Our support team can walk your employees through how to set that up if it would help — just reach out via chat or at help@timetrakgo.com. On scheduling, we actually do support multiple schedules that can be customized by both location and employee! It sounds like this may not be fully configured for your setup yet. We'd love to show you what's possible — please reach out and we'll walk you through it. Thank you for being a TimeTrakGO user! Best, The TimeTrakGO Team CH Charlene H. Owner Accounting Used the software for: 1-2 years ### "Customer Service & Ease of Use for Platform" February 11, 2026 5.0 My overall experience is excellent - If we can't find answers in the Help section, you reach out to them and they will help you through whatever questions you have. When it was initially set up they made it so easy. Pros This platform is very simple to use. Easy to add employees for the use of the timecards. We use it for multiple Companies we track and they make it so simple to pull reports for each entity. The employees seem to think it is so simple to clock in and out. Cons We really haven't found anything that we really don't like about the platform. They have streamlined and made i simple to use/setup. Review Source MF Monika F. Operations manager Construction Used the software for: 1-2 years ### "TimeTrakGO review " February 19, 2026 5.0 Amazing and easy friendly. There’s always someone getting back to you immediately without wait times. Pros The immediate responses when you have a question. There’s always someone responding on the online help with picture guidance step by step. Cons There’s no time I experienced any problems and therefore can’t say anything negative or something that I least like about this software. Review Source RV Reymund V. C.O.O. Automotive Used the software for: 1-2 years ### "Best software for our company." February 11, 2026 5.0 Easy to setup and get employees going. i like the login option from your phone. we have had this software for 3 years and we love it. Pros Administrative tools are great! Easy to deploy new employees. Clean dashboard and plenty of tools to use. Cons Can't think of anything. I Guess there are to many tools i don't use. we have a small company and i have no need for extra tools Review Source PP Prashanta P. HR Generalist Human Resources Used the software for: Less than 6 months ### "TimeTrakGO - Great Experience" February 13, 2026 5.0 Overall, positive experience with TimeTrakGO. Extremely helpful and timely client support services. The program offered security features and ease of use. Pros Set up TimeTrakGO for a client for time and PTO tracking. Liked that the product was efficient and easy to navigate. Employees liked the convenience of the mobile App. Cons None that comes to mind as there were no concerns or major issues. The implementation was smooth as well. Review Source AK Austin K. VP Operations Wholesale Used the software for: 1-2 years ### "Using TimeTrakGo Revolutionized the Way We Handle Time" March 11, 2025 5.0 We went from an on premise time clock and tracking vacation time using spreadsheets to a web-based experience with TimeTrakGo. We are so happy with all the features and the employees let us know the time clock is very easy to use. Pros TimeTrakGo has revolutionized the way we handle time tracking and vacation tracking in our company. Before we were using an on premise time clock and we were tied to accessing the time data on premise. We love the fact TimeTrakGo is web-based meaning we can work on the time from anywhere. There are so many features included for free and the paid tier is worth the upgrade. The customer support is quick and very helpful. Overall we are very happy making the switch to TimeTrakGo. Cons There aren't too many cons to using TimeTrakGo so far in our experience. Review Source CL Carole L. Accounting clerk Law Practice Used the software for: 2+ years ### "Account clerk" March 11, 2025 5.0 It's fun, quick and easy to use. I would recommend it to anyone who wants to keep track of time worked, without a hassle. Pros It's so easy to use and you couldn't get any more accurate. The support staff are friendly and easy to contact. Our office should have had this a decade ago. I've been using it for several years and I love it. Cons I only wish we had found out about TimeTrakGo sooner! Review Source tL taylor L. director Apparel & Fashion Used the software for: 6-12 months ### "TimeTrakGO is the way to go" January 13, 2025 5.0 its been great. everyone has adapted to it and quite quickly. Pros Easy time tracking ability, and great reporting capability Cons i just found the initial set up a little different, but now that we use it it isnt a problem. Review Source SB Sylvia B. Administrative Non-Profit Organization Management Used the software for: 1-2 years ### "Great online time clock service " March 11, 2025 5.0 Great online time clock service that handled our needs and our budget. Pros How simple and easy to use. Also good cost. Cons Looked like an older system. Could have been laid out in a nicer format. Review Source JW Justin W. President Retail Used the software for: Less than 6 months ### "User friendly software " March 21, 2025 5.0 The process of getting setup and trained was smooth and informative. Pros It’s user friendly for my employees to log in and out. Cons As the administrator, I am counted as an employee and billed accordingly even though I do not clock in and out. Review Source CB Chris B. HR Machinery Used the software for: Less than 6 months ### "Outstanding Time Track System" March 12, 2025 5.0 I've been in manufacturing for over 30 years and have never found and better system. Pros The simplicity of the software, it's the best system out there, especially for small businesses. You don't spend hours trying to track time, it's minutes. Cons Still trying to figure out how to export hours from Time TrakGo to Sage software. It may be as simple as we have to upgrade to the next level. Review Source GG Gary G. Owner Hospitality Used the software for: Less than 6 months ### "Timetrak. My system interaction and daily use" March 11, 2025 5.0 Very good and efficient. Any questions with the support have been easily fixed. Pros Easy access. Ease of daily reporting and use. Ease of making clock in changes. The cost is reasonable. Cons None at this time. There have been no problems for me or my daughter who access from another state. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.