# TimeTrakGO Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is TimeTrakGO the right Time Clock solution for you? Explore 195 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/192696/TimeTrakGO/reviews/ --- TimeTrakGO 4.7 (195) [View alternatives](https://www.capterra.com/p/192696/TimeTrakGO/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated February 15th, 2026 # Reviews of TimeTrakGO Ease of use 4.8 Customer Service 4.9 ## Pros and Cons in Reviews CH Charlene H OwnerAccounting, 11 - 50 employeesUsed the software for: 1-2 years. “We use it for multiple Companies we track and they make it so simple to pull reports for each entity. “ February 11, 2026 JM Jen M School Administrative AssistantEducation Management, 11 - 50 employeesUsed the software for: Less than 6 months. “We don't have the ability to configure our specific pay periods (though we do have a workaround, it's not ideal).“ February 10, 2026 Vladimir B ITPrinting, 11 - 50 employeesUsed the software for: Less than 6 months. “The intuitive design, straightforward setup, and seamless kiosk functionality on tablets make TimeTrakGO incredibly user-friendly and efficient for daily operations.“ January 3, 2026 HC Hyein C HR Assistant ManagerWarehousing, 11 - 50 employeesUsed the software for: Less than 6 months. “This leads to inaccurate payroll records and requires manual corrections every time a simple double-tap occurs.“ February 13, 2026 IK Isaak K Partner and AccountantFarming, 2 - 10 employeesUsed the software for: Less than 6 months. “So far it works well for my company since we do not have a large amount of employees and it's easy to review time and extract the hours for payroll.“ February 13, 2026 PH Penny H Office ManagerPharmaceuticals, 11 - 50 employeesUsed the software for: 1-2 years. “I also could not get it to work well for me the first payroll had hour used from the prior year and it would not revert that time back for me.“ February 13, 2026 JH Jazmine H Chief Executive OfficerRetail, 2 - 10 employeesUsed the software for: 1-2 years. “The simplicity of its graphical timecards makes it easy for our team to log hours accurately, and the mobile access with GPS tracking ensures that even our remote employees can clock in without hassle.“ August 26, 2024 BM Bernie M Production SupervisorMachinery, 11 - 50 employeesUsed the software for: 6-12 months. “We have had some issues where the internet drops out and the employees are unable to clock in, we are able to come back and manually adjust their time, but it would be nice if the software could record the time and sink up with the system when reconnected.“ March 11, 2025 ## Showing most helpful reviews Showing 1-25 of 195 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Anna H. Business Manager Non-Profit Organization Management Used the software for: Less than 6 months ### "TimeTrakGO - Affordable and Easy to Use" August 5, 2025 5.0 Our overall experience has been exceptional. From installation of the software, to training and setup. I highly recommend. Pros TimeTrakGo integrates with QuickBooks effortlessly. It's a great value and is easy to use. TimeTrakGO was an easy transition for our employees. Processing payroll now takes less than an hour after reviewing time reports. We have found customer service to be very responsive. I would recommend TimeTrakGO because of their customer service only, but it is a wonderful program Cons So far I have not found anything that I dislike or think could use improvement. TimeTrakGo is perfect for our company. Review Source LM Lisa M. Executive Assistant to President Construction Used the software for: Less than 6 months ### "Better Than QuickBooks Time - and Half the Price!" August 11, 2025 5.0 I started using TimeTrakGo after getting frustrated with the cost of QuickBooks Time. The switch was simple, and their support team was phenomenal in guiding me through setup. I loved it so much that I moved both of my companies over. The system is easy to use, my team adapted quickly, and I really like the biometric and geofence features for accurate clock-ins. Best part? I’m now paying less than half of what I used to and getting the same core features. It’s been a smooth, positive experience from start to finish. Pros What I like most about TimeTrakGo is how much value I’m getting for the price—it’s less than half of what I paid for QuickBooks Time, but it still gives me all the features I need. The support team is phenomenal—super quick to respond, friendly, and they actually solve the problem on the first try. It’s also really easy to use, so my employees had no trouble learning it. I love the biometric facial recognition for secure clock-ins and the geofence feature that makes sure mobile clock-ins happen only at approved locations. It’s just a solid, reliable system that works. Cons Honestly, there’s not much I dislike, but if I could change one thing, it would be to add email or mobile app alert notifications for certain situations, like missed punches or when someone is close to overtime. I’d also like to see a way to approve timecards directly in the system instead of just adding notes. It works fine as is, but those two features would make it even better and save a little extra time during payroll. Alternatives considered [Buddy Punch](https://www.capterra.com/p/134003/Buddy-Punch/)[Harvest](https://www.capterra.com/p/75598/Harvest/)[Connecteam](https://www.capterra.com/p/153140/Connecteam/)[Clockify](https://www.capterra.com/p/169607/Clockify/) Reason for choosing TimeTrakGO The direct connection to QuickBooks Enterprise Desktop and the price sold me Switched from [QuickBooks Time](https://www.capterra.com/p/151722/TSheets/) Cost of QuickBooks Time was increasing constantly and got to a point I didn't see value. Review Source AA Andrew A. Chiropractor Hospital & Health Care Used the software for: 2+ years ### "Don't do it, not worth it." March 5, 2025 2.0 Poor. I am pissed they never informed me the last 2 years that it was renewing. Pros App worked well when I used it for 1 year. Cons I used it one year, and was charged two more years on auto renewal without an email or info letting me know that they were doing so. Shitty integrity. Review Source Response from TimeTrak Systems March 6, 2025 We appreciate your feedback and understand your frustration. Our records show that a renewal reminder was sent to your confirmed email address prior to each renewal. Additionally, cancellation options are always available within our application for your convenience. If you need further assistance, please reach out to our Customer Care team. VR Verified Reviewer Paralegal Law Practice Used the software for: Less than 6 months ### "Easy to use. " August 14, 2025 4.0 I am overall very pleased with TimeTrak Go and how easy it is to use. Adjusting time and logging someone's PTO hours is very easy. Pros How easy it is to use. Keeping track of all the employees PTO hours is very helpful. All of our employees seem to have an easy time clocking in and out. I have had very little complaints since we have started using it. Cons I wish we could differentiate between PTO and vacation hours. Sometimes the geotracking is also off, which makes it difficult to clock in and out. Alternatives considered [QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/) Reason for choosing TimeTrakGO We were not ready to integrate our time tracking with our Quickbooks just yet and TimeTrakGo was recommended as an alternative. Review Source Response from TimeTrak Systems August 18, 2025 Thank you so much for the fantastic review! We're thrilled to hear how easy TimeTrakGO has made managing your team's time. I have some great news about your request to differentiate between PTO and vacation hours. You absolutely can! It's a simple process of creating two custom pay codes in the system—one for "PTO" and one for "Vacation"—and then disabling the default "Vacation/PTO" code. If you need any assistance with this, please don't hesitate to reach out to our incredible customer care team. Regarding the geofencing, our team would be happy to help troubleshoot this with you. Please give us a call, we're happy to help! CS Christy S. Administrative Human Resource Printing Used the software for: 1-2 years ### "Review of TimeTrakGO" February 19, 2026 5.0 Overall the experience has made my job easier in being able to handle employees time for payroll and allowing them a simple log in and log out system to capture their time. Pros Very user friendly for the employees to log in and out. All the administrator aspects are very easy to use for payroll. Cons The only con I feel like is the employee can't see their previous days total time on their terminal. Switched from [Esitmator](https://www.capterra.com/p/92564/Estimator/) Too expensive an the interface wasn't user friendly. Review Source KF Karen F. Business and Accounting Specialist Machinery Used the software for: Less than 6 months ### "Great Product, Great Customer Service" August 8, 2025 5.0 Overall, I have been extremely satisfied. I highly recommend TimeTrakGO for keeping track of hourly employees clock times and PTO. Pros The time keeping is easy to use and understand. The set-up was simple. The employees like it. It has made it easier to address missed punches quickly. The support is fantastic! Anytime that I have had a question, no matter how complex it seemed to me, a real person was there to help me. Their answers are clear and easy to understand. Cons The only thing that I can think of is that I didn't know about it sooner. We had considered many products before we found TTG. Alternatives considered [Deputy](https://www.capterra.com/p/167811/Deputy/)[Connecteam](https://www.capterra.com/p/153140/Connecteam/)[Clockify](https://www.capterra.com/p/169607/Clockify/) Reason for choosing TimeTrakGO It appeared to have the best customer support and ability to integrate with various accounting systems. Switched from [Pendulum](https://www.capterra.com/p/10021069/Pendulum/) We were not confident that our current system would be compatible with Accounting System upgrade. Review Source FS Faith S. Accounts Receivable Payroll Security and Investigations Used the software for: Less than 6 months ### "Easy to use time clock!!!" August 5, 2025 5.0 Before using TimeTrakGo, we were using a software that was causing too much grief and headaches. Nothing was seeming to work correctly. When we switched to TimeTrakGo, we were up and running within two days. If we had/have any questions we were able to chat, and all of our questions were answered almost immediately. Pros It is a simple/ easy to use time clock. The set up was extremely quick and easy. The app allows our technicians to clock in and out from the job site, rather than having to come back to the office. Cons We do not use rounding for all of our departments. There is not a way to only have rounding for some departments, but not others. We decided to use the rounding for all departments. Everything seems to be working well. Alternatives considered [BambooHR](https://www.capterra.com/p/110968/BambooHR/)[isolved](https://www.capterra.com/p/164417/iSolved/) Reason for choosing TimeTrakGO TimeTrakGo is a lot easier to use and fit our needs as a company better. Switched from [isolved](https://www.capterra.com/p/164417/iSolved/) They are transitioning to a new product, and it was not an easy transition. Their customer service was extremely lacking. Review Source VR Verified Reviewer Owner Law Practice Used the software for: Less than 6 months ### "Good but needs improvement" August 14, 2025 4.0 Fair enough, but there is a learning curve, so onboarding is necessary. Overall, though, it isn't a bad product Pros The cost, and once you are familar quth thr problem it is easy to use. The multiple ways to track time are useful. Cons You pay for each user, even for the administrator who doesnt track time,so that is a hidden cost that really makes no sense since they don't track time. The admin should be included in the monthly fee. The payroll integration is also problematic. Alternatives considered [Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/) Reason for choosing TimeTrakGO Cost was the main factor, and the paychex integration Review Source Response from TimeTrak Systems August 18, 2025 Thank you for your feedback! We’re glad you find TimeTrakGO cost-effective and flexible. Regarding admin users, while they don’t track hours, they are often the heaviest users—managing employees, approving time cards, running reports, and processing payroll daily. Because they rely on the same secure infrastructure, reporting tools, and support as employees, they are included in licensing. We understand your concern and continue to review feedback to ensure fairness, especially for small teams. We also recognize payroll integration can be improved and are actively working on enhancements. Thanks again for choosing TimeTrakGO—we appreciate your input and remain committed to making the system better with each update. WK Whitney K. Office Manager Retail Used the software for: Less than 6 months ### "Easy to Use TIMECARD SOFTWARE" August 14, 2025 4.0 Overall signing up was easy. Onboarding was also a breeze. The price is great for what the software can do. My only wish is for somewhere for the team to add notes. Pros Simple to use, easy to install the app on phones. Billing makes sense and the competitive price. Overall a good product. Cons Nowhere for staff to leave notes within the system for missed punches. This creates some inefficiencies that I wish could be improved. I am hoping this note feature will be added. It would shave time off the weekly time card audit task. Alternatives considered [Workyard](https://www.capterra.com/p/215558/Workyard/) Reason for choosing TimeTrakGO Better price and Workyard had way more features than we needed. Switched from [QuickBooks Time](https://www.capterra.com/p/151722/TSheets/) TOO EXPENSIVE and not as easy to use. The only feature I liked was notes on punches Review Source CM Corinn M. Administrative Assistant Construction Used the software for: Less than 6 months ### "Chat with Real People to help! " February 10, 2026 5.0 Pros Easy to set up. The chat feature is manned by real people who write back quickly with screenshots and specifics on how to do anything you might be stuck on. Cons PTO and Sick time set up was a bit confusing. I needed alot of help to get it set to a normal place, luckily the chat team made it easy to find what I needed to change to make it work. Alternatives considered [QuickBooks Time](https://www.capterra.com/p/151722/TSheets/)[Buddy Punch](https://www.capterra.com/p/134003/Buddy-Punch/)[ExakTime](https://www.capterra.com/p/149379/ExakTime/)[ClockShark](https://www.capterra.com/p/155467/ClockShark/) Reason for choosing TimeTrakGO Physical kiosk option, simplicity of use, price. Review Source LM Laurie M. Assistant Admin Real Estate Used the software for: 6-12 months ### "Timetrakgo Software " August 20, 2024 5.0 We have approximately 35 employees that are on the payroll. TimeTrakGO integrates with our payroll software system, Gusto, and makes preparing reports for payroll very easy. Pros We started using TimeTrakGO coming up on a year. I really like the software; it's very easy to use. The facial recognition feature is great. And, if you have any questions, the customer service is exceptional. Cons I like TimeTrakGO, but the only con I have is that it times out too soon. I would like to be able to set the timeout to a longer period. Alternatives considered [Buddy Punch](https://www.capterra.com/p/134003/Buddy-Punch/) Reason for choosing TimeTrakGO Ease of use, facial recognition, and $$ were most important Review Source SP Sheila P. Practice Manager Medical Practice Used the software for: 1-2 years ### "Ease of use" August 19, 2024 5.0 Very easy to use in the way we need. Provides us with all the information we need to complete a payroll. Pros The system is very user friendly. Reports provide needed information. Support is good Cons There is really nothing I like least that I have found to date Alternatives considered [Time Tracker](https://www.capterra.com/p/122309/eBillity-Time-Tracker/) Reason for choosing TimeTrakGO In evaluating other systems I wanted one that was easy to use and cost was also considered. Switched from [Time Tracker](https://www.capterra.com/p/122309/eBillity-Time-Tracker/) We had 3 different locations with different systems in 2 of them. I want to consolidate to one system. Found this one to be the best and easy for employees to use Review Source SR Stephanie R. Office Manager, Controller Construction Used the software for: 2+ years ### "Easy, simple timekeeping" February 10, 2026 5.0 Pros We transitioned easily from a punch time clock to TimeTrakGO and have been using it for several years. We like the intuitive layout, simple graphics and very reasonable legacy cost we've enjoyed. Full disclosure, our needs are basic, so we can't speak about all of the features. The controls work well for keeping our hourly employees in their lane, while providing supervisors transparency into their staff's time patterns. Highly recommend! Cons One of our employees is on the road to multiple locations daily. We require him to log his stops as he travels, to track his miles and times at each stop. Without a place for notes by the employees, though, we can't use TimeTrakGO for his timekeeping. A simple spreadsheet-like interface with space for multiple in/out punches and room for related notes would be great. Review Source Response from TimeTrak Systems February 23, 2026 Hi Stephanie, thank you for the wonderful review and for your loyalty as a long-term TimeTrakGO user! Your feedback on tracking stops and times for employees on the road is very timely — we are within 30 days of releasing our new Labor Distribution feature, which we think you'll find very relevant to your needs. Mileage tracking is not included in this release, however we are logging it as a feature request for future consideration. We'd love to make sure you're one of the first to know when Labor Distribution is available. Please reach out to us via chat or at help@timetrakgo.com and we'll keep you in the loop. Thank you for being a TimeTrakGO user! Best, The TimeTrakGO Team PH Penny H. Office Manager Pharmaceuticals Used the software for: 1-2 years ### "Office Manager" February 13, 2026 4.0 For the price it's a good product and reliable. I will continue to use it going forward. Thank you \[sensitive content hidden\] Pros I'm old school I use to have to add the hours up. I love you g=have a total for me and a break down Cons The vacation hour tab did not work for me. I wanted the employees to see what was use so they did not have to ask. I also could not get it to work well for me the first payroll had hour used from the prior year and it would not revert that time back for me. I want out of that program its just easier for me to keep track. Review Source Response from TimeTrak Systems February 23, 2026 Hi Penny, thank you for your review and for the kind words about the time tracking features! We're sorry to hear the vacation hours tab didn't work as expected. When transitioning from another system, existing balances need to be initialized in TimeTrakGO, and we completely understand that process isn't always intuitive at the start. This is something our customer care team can resolve quickly and get your PTO tracking set up exactly the way you need it. We'd love the opportunity to get this sorted for you so your employees can view their balances on demand without having to ask. Please reach out to us via chat or at help@timetrakgo.com and we'll take care of it. Thank you for being a TimeTrakGO user! Best, The TimeTrakGO Team CM Carrie M. Administrator Ranching Used the software for: 1-2 years ### "Easy use for H2A employees " February 19, 2026 4.0 Very good , our employees haven’t had any problems, can track and see hours easily and reports are great Pros Mobile access, easy use, use for employees who struggle with English language and they have no problems Cons The tracking map is sometimes a mess to zoom in on. When trying to find location of clocking in and out it would be helpful to have the date on the map dot Review Source Response from TimeTrak Systems February 23, 2026 Hi Carrie, thank you for the wonderful review and for sharing how well TimeTrakGO is working for your H2A employees — that's great to hear! Regarding the map zoom, we haven't seen this as a widespread issue but we'd love to look into it for your specific setup. Please reach out via chat or at help@timetrakgo.com and we'll take a closer look. On the date stamp for map markers — that's a great idea! We're logging it as a feature request and agree it would make identifying clock-in locations much more intuitive at a glance. Thank you for being a TimeTrakGO user! Best, The TimeTrakGO Team IK Irfan K. Manager Food & Beverages Used the software for: 1-2 years ### "Best Software with very affordable pricing " February 24, 2026 5.0 Overall is good. we are using it from last 2 year almost and we did not get any issue which make us to think to change the software. Pros This is very easy to go software, best part is customer support. you will get immediate responses literally. Cons it has all information's but some time you have to rom around to find what you are looking at. this is the only negative point but will the best customer support you get what you are looking for Review Source TS Tiera S. COO Real Estate Used the software for: 1-2 years ### "Best Time Tracking System Yet" February 10, 2026 5.0 It's been great. Was an easy solution for my employees to track time and to track PTO, etc. Very user friendly. Pros Easy to use and set up my employees. Priced well. Robust system. I like the geofencing option. My employees love it. Cons They interface seems a little dated, but the technology doesn't. But overall, I'm really happy with it. Review Source TH Theresa H. Executive Director Civic & Social Organization Used the software for: 6-12 months ### "Small Company Review " August 6, 2025 5.0 We are a small company. Before we implemented this service, I was in charge of keeping up with time sheets. leave request, etc. all done in paper. This has freed up a lot of my time, and made it way more simple to track employee time and request off. Pros The ease of real time use. Employees no longer have to turn in paper copies to be corrected, and corrected again. Cons I would like to see it be able to line up to Fiscal year time lines. We were able to adjust the time line to make it work, but would be much easier if it was an option to pick. Review Source BM Bernie M. Production Supervisor Machinery Used the software for: 6-12 months ### "I like this Time recording system." March 11, 2025 5.0 After viewing the startup videos, I was ready to use the program and with no issues I have been able to pick up all of the features we need or are ready to use. Pros Because everyone is easily identifiable from their photo, it is faster to learn people's names when you don't work with them every day. the identification software is supper fast and accurate; it can identify people even when they wear a hat or glasses. Cons We have had some issues where the internet drops out and the employees are unable to clock in, we are able to come back and manually adjust their time, but it would be nice if the software could record the time and sink up with the system when reconnected. Review Source SM Scott M. IT Director Financial Services Used the software for: 6-12 months ### "TimeClock Simplicity" February 19, 2026 5.0 Solid bang for the buck, simple and easy to use. Holiday pay and vacation time tracking are a great feature as well. Pros Simple web accessible tool. Works great for our needs in our environment people are not allowed to use smart phones so this was a perfect solution for us. Cons I would like an additional calendar that doesn't track hours just shows where people are or what event they are attending. Because their hours are already tracked by a punch in. Review Source AW Andrea W. HR Manager Facilities Services Used the software for: Less than 6 months ### "Time Trak Go Delivers" March 20, 2025 5.0 Excellent product and company !!!!!!!!!!!! Pros During the trial period customer service was great. Cons There really isn't anything bad to say.!!!!! Switched from [BambooHR](https://www.capterra.com/p/110968/BambooHR/) This is a better product !!!!!!!!!!!!!!!!! Review Source SB Sylvia B. Administrative Non-Profit Organization Management Used the software for: 1-2 years ### "Great online time clock service " March 11, 2025 5.0 Great online time clock service that handled our needs and our budget. Pros How simple and easy to use. Also good cost. Cons Looked like an older system. Could have been laid out in a nicer format. Review Source JW Justin W. President Retail Used the software for: Less than 6 months ### "User friendly software " March 21, 2025 5.0 The process of getting setup and trained was smooth and informative. Pros It’s user friendly for my employees to log in and out. Cons As the administrator, I am counted as an employee and billed accordingly even though I do not clock in and out. Review Source GG Gary G. Owner Hospitality Used the software for: Less than 6 months ### "Timetrak. My system interaction and daily use" March 11, 2025 5.0 Very good and efficient. Any questions with the support have been easily fixed. Pros Easy access. Ease of daily reporting and use. Ease of making clock in changes. The cost is reasonable. Cons None at this time. There have been no problems for me or my daughter who access from another state. Review Source MS Marc S. IT HR Construction Used the software for: 2+ years ### "Experience with TimeTrakGO" August 19, 2024 5.0 I have had an excellent experience. Initially, I was frustrated as an IT knowing that many other companies want to lease or force you to purchase unnecessary equipment for something as simple as clocking in and clocking out when today everywhere is a computer, phone or tablet that could be used instead. When we found TimeTrakGO it seemed like the obvious solution. Since then it has been extremely simple and straightforward to work with. We have been able to audit GEO Locations where employees have clocked in and clocked out at and control which devices and who can clock in or out where. Pros The ease of use and set up from the start was extremely fast and intuitive. Cons To be honest as someone in a dual IT and HR position, I cannot complain about anything. The cost, ease of use, and functionality have been excellent and up to par with what an IT would expect and offer the tools and functionalities an HR would need. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.