# TimeTrakGO Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is TimeTrakGO the right Time Clock solution for you? Explore 195 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/192696/TimeTrakGO/reviews --- TimeTrakGO 4.7 (195) [View alternatives](https://www.capterra.com/p/192696/TimeTrakGO/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of TimeTrakGO Ease of use 4.8 Customer Service 4.9 ## Pros and Cons in Reviews Vladimir B ITPrinting, 11 - 50 employeesUsed the software for: Less than 6 months. “The intuitive design, straightforward setup, and seamless kiosk functionality on tablets make TimeTrakGO incredibly user-friendly and efficient for daily operations.“ January 3, 2026 JM Jen M School Administrative AssistantEducation Management, 11 - 50 employeesUsed the software for: Less than 6 months. “We don't have the ability to configure our specific pay periods (though we do have a workaround, it's not ideal).“ February 10, 2026 CH Charlene H OwnerAccounting, 11 - 50 employeesUsed the software for: 1-2 years. “We use it for multiple Companies we track and they make it so simple to pull reports for each entity. “ February 11, 2026 HC Hyein C HR Assistant ManagerWarehousing, 11 - 50 employeesUsed the software for: Less than 6 months. “This leads to inaccurate payroll records and requires manual corrections every time a simple double-tap occurs.“ February 13, 2026 IK Isaak K Partner and AccountantFarming, 2 - 10 employeesUsed the software for: Less than 6 months. “So far it works well for my company since we do not have a large amount of employees and it's easy to review time and extract the hours for payroll.“ February 13, 2026 PH Penny H Office ManagerPharmaceuticals, 11 - 50 employeesUsed the software for: 1-2 years. “I also could not get it to work well for me the first payroll had hour used from the prior year and it would not revert that time back for me.“ February 13, 2026 JH Jazmine H Chief Executive OfficerRetail, 2 - 10 employeesUsed the software for: 1-2 years. “The simplicity of its graphical timecards makes it easy for our team to log hours accurately, and the mobile access with GPS tracking ensures that even our remote employees can clock in without hassle.“ August 26, 2024 BM Bernie M Production SupervisorMachinery, 11 - 50 employeesUsed the software for: 6-12 months. “We have had some issues where the internet drops out and the employees are unable to clock in, we are able to come back and manually adjust their time, but it would be nice if the software could record the time and sink up with the system when reconnected.“ March 11, 2025 ## Showing most helpful reviews Showing 1-25 of 195 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Vladimir B. IT Printing Used the software for: Less than 6 months ### "Simple, Intuitive, and Outstanding Support – A Great Time Tracking Solution!" January 3, 2026 5.0 My overall experience with TimeTrakGO has been excellent. The technology performs reliably, and the service and sales teams have been extremely helpful throughout the process. It's a great company that delivers on simplicity and support. Pros The intuitive design, straightforward setup, and seamless kiosk functionality on tablets make TimeTrakGO incredibly user-friendly and efficient for daily operations. Cons One suggestion for improvement would be to integrate an employee timesheet certification or approval mechanism, allowing employees to digitally sign off on timesheets for added compliance and accuracy. Review Source CS Christy S. Administrative Human Resource Printing Used the software for: 1-2 years ### "Review of TimeTrakGO" February 19, 2026 5.0 Overall the experience has made my job easier in being able to handle employees time for payroll and allowing them a simple log in and log out system to capture their time. Pros Very user friendly for the employees to log in and out. All the administrator aspects are very easy to use for payroll. Cons The only con I feel like is the employee can't see their previous days total time on their terminal. Switched from [Esitmator](https://www.capterra.com/p/92564/Estimator/) Too expensive an the interface wasn't user friendly. Review Source AA Andrew A. Chiropractor Hospital & Health Care Used the software for: 2+ years ### "Don't do it, not worth it." March 5, 2025 2.0 Poor. I am pissed they never informed me the last 2 years that it was renewing. Pros App worked well when I used it for 1 year. Cons I used it one year, and was charged two more years on auto renewal without an email or info letting me know that they were doing so. Shitty integrity. Review Source Response from TimeTrak Systems March 6, 2025 We appreciate your feedback and understand your frustration. Our records show that a renewal reminder was sent to your confirmed email address prior to each renewal. Additionally, cancellation options are always available within our application for your convenience. If you need further assistance, please reach out to our Customer Care team. CM Corinn M. Administrative Assistant Construction Used the software for: Less than 6 months ### "Chat with Real People to help! " February 10, 2026 5.0 Pros Easy to set up. The chat feature is manned by real people who write back quickly with screenshots and specifics on how to do anything you might be stuck on. Cons PTO and Sick time set up was a bit confusing. I needed alot of help to get it set to a normal place, luckily the chat team made it easy to find what I needed to change to make it work. Alternatives considered [QuickBooks Time](https://www.capterra.com/p/151722/TSheets/)[Buddy Punch](https://www.capterra.com/p/134003/Buddy-Punch/)[ExakTime](https://www.capterra.com/p/149379/ExakTime/)[ClockShark](https://www.capterra.com/p/155467/ClockShark/) Reason for choosing TimeTrakGO Physical kiosk option, simplicity of use, price. Review Source SG SUSAN G. OFFICE MANAGER Legal Services Used the software for: 2+ years ### "ALMOST PERFECT " February 19, 2026 4.0 OVERALL EXPERIENCE IT HAS MADE PAYROLL REALLY EASY, I CAN ADD AND REMOVE EMPLOYEES VERY QUICK. I CAN EDIT AN EMPLOYEE'S TIME CARD WITH EASE Pros I REALLY LIKE THAT I CAN KEEP TRACK OF OUR SMALL OFFICE ALL IN ONE PLACE, IT IS EASY TO ASSIGN HOLIDAY PAY HOURS AND KEEP TRACK OF PTO. Cons I DON'T LIKE THAT IT DOES NOT TAKE THE 10 MINUTE BREAKS AS A PAID BREAK AND I HAVE TO MANUALLY ADD IT. I WOULD LIKE TO GET A NOTIFICATION WHEN ONE OF THE EMPLOYEE'S TIME CARD DOESN'T HAVE THE PROPER CLOCK IN TIME, SOMETIMES BECAUSE THERE IS A GLITCH ON THE SYSTEM AN EMPLOYEE HAS TO CLOCK IN MULTIPLE TIMES. Alternatives considered [QuickBooks Time](https://www.capterra.com/p/151722/TSheets/) Reason for choosing TimeTrakGO TOO COMPLICATED, NOT FIT FOR OUR OFFICE.. Review Source Response from TimeTrak Systems February 23, 2026 Hi Susan, thank you for the great review and for taking the time to share such specific feedback — this is exactly what helps us improve! Regarding automatic paid breaks, we completely understand how manual entry adds extra steps to your day. We're happy to share that this is on our near-term roadmap, so stay tuned for updates. On the topic of timecard notifications, while we don't currently offer SMS or email alerts for individual punch issues, our Total View Dashboard automatically flags missing punches and potential errors in real-time, allowing you to identify and correct them quickly without manually combing through individual timesheets. If you haven't had a chance to explore the dashboard fully, we think it may address a lot of what you're looking for — you can learn more here: https://www.timetrakgo.com/employee-time-clock-software-dashboard/ As for the occasional clock-in issue you mentioned, we'd love to look into that with you directly. Please reach out via chat or at hel SR Stephanie R. Office Manager, Controller Construction Used the software for: 2+ years ### "Easy, simple timekeeping" February 10, 2026 5.0 Pros We transitioned easily from a punch time clock to TimeTrakGO and have been using it for several years. We like the intuitive layout, simple graphics and very reasonable legacy cost we've enjoyed. Full disclosure, our needs are basic, so we can't speak about all of the features. The controls work well for keeping our hourly employees in their lane, while providing supervisors transparency into their staff's time patterns. Highly recommend! Cons One of our employees is on the road to multiple locations daily. We require him to log his stops as he travels, to track his miles and times at each stop. Without a place for notes by the employees, though, we can't use TimeTrakGO for his timekeeping. A simple spreadsheet-like interface with space for multiple in/out punches and room for related notes would be great. Review Source Response from TimeTrak Systems February 23, 2026 Hi Stephanie, thank you for the wonderful review and for your loyalty as a long-term TimeTrakGO user! Your feedback on tracking stops and times for employees on the road is very timely — we are within 30 days of releasing our new Labor Distribution feature, which we think you'll find very relevant to your needs. Mileage tracking is not included in this release, however we are logging it as a feature request for future consideration. We'd love to make sure you're one of the first to know when Labor Distribution is available. Please reach out to us via chat or at help@timetrakgo.com and we'll keep you in the loop. Thank you for being a TimeTrakGO user! Best, The TimeTrakGO Team HC Hyein C. HR Assistant Manager Warehousing Used the software for: Less than 6 months ### "Great Interface & Fast Support" February 13, 2026 5.0 Overall, TimeTrakGo is well-designed and has great potential. However, the system should be smart enough to ignore accidental double-taps or merge them so that the following work hours are calculated properly. If this calculation bug is fixed, it would be a much more reliable tool for daily use. Pros TimeTrakGo interface is very clean and professional. It allows me to check my shift status and work hours at a glance, which is very convenient. I also appreciate the direct customer service feature that allows users to report issues immediately. Cons If I accidentally "Clock In" twice—for example, when returning from a break—the system fails to calculate the subsequent work hours correctly. Although the data is saved, the time between that double-entry and the final "Clock Out" is not recognized as valid work hours. This leads to inaccurate payroll records and requires manual corrections every time a simple double-tap occurs. Alternatives considered [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[ADP TotalSource](https://www.capterra.com/p/113109/ADP-TotalSource/)[RUN Powered by ADP](https://www.capterra.com/p/185859/RUN/) Reason for choosing TimeTrakGO This is because it is cheaper than ADP.. Review Source Response from TimeTrak Systems February 23, 2026 Hi Hyein, thank you for the kind words about our interface and support team — and for describing this scenario so clearly. After reviewing, it looks like this may be related to employees selecting "Clock In" or "Clock Out" instead of the "Back from Break" function when returning from a break. When the wrong action is used, the system records it as a new punch rather than a break return, which causes the hours to calculate differently than expected. We are always looking for ways to help users perform the correct action and strive to make this as clear as possible — so this kind of feedback is genuinely valuable to us. Our support team can walk you through the correct break flow and show you how to quickly correct any affected punches so this doesn't carry through to payroll. Please reach out via chat or at help@timetrakgo.com and we'll make sure your team is set up for success going forward. — The TimeTrakGO Team CG Christina G. Service Manager Information Technology and Services Used the software for: 1-2 years ### "TimeTrakGO is great for employee time tracking" February 13, 2026 5.0 We have been happy with the program. Reporting is easy and it is simple to train new employees how to use. Pros Simple method of tracking time for employees and PTO. Employee time off requests come through with no issues. It is easy to edit time entries. Cons Tracking exact PTO accrual can be a bit difficult if not going by year to year basis. Employees have issues with the mobile app from time to time Review Source Response from TimeTrak Systems February 23, 2026 Hi Christina, thank you for the great review and for the helpful feedback! You're not alone on the PTO accrual display — we know that anniversary-based accruals can be confusing to follow in the current view and it's something we're actively working to reimagine. We appreciate your patience as we improve that experience. On the mobile app, we'd love to hear more about the specific issues your employees are running into so we can investigate. Please reach out via chat or at help@timetrakgo.com with any details and we'll get right on it. Thank you for being a TimeTrakGO user! Best, The TimeTrakGO Team PH Penny H. Office Manager Pharmaceuticals Used the software for: 1-2 years ### "Office Manager" February 13, 2026 4.0 For the price it's a good product and reliable. I will continue to use it going forward. Thank you \[sensitive content hidden\] Pros I'm old school I use to have to add the hours up. I love you g=have a total for me and a break down Cons The vacation hour tab did not work for me. I wanted the employees to see what was use so they did not have to ask. I also could not get it to work well for me the first payroll had hour used from the prior year and it would not revert that time back for me. I want out of that program its just easier for me to keep track. Review Source Response from TimeTrak Systems February 23, 2026 Hi Penny, thank you for your review and for the kind words about the time tracking features! We're sorry to hear the vacation hours tab didn't work as expected. When transitioning from another system, existing balances need to be initialized in TimeTrakGO, and we completely understand that process isn't always intuitive at the start. This is something our customer care team can resolve quickly and get your PTO tracking set up exactly the way you need it. We'd love the opportunity to get this sorted for you so your employees can view their balances on demand without having to ask. Please reach out to us via chat or at help@timetrakgo.com and we'll take care of it. Thank you for being a TimeTrakGO user! Best, The TimeTrakGO Team KW Kim W. Office Manager Construction Used the software for: 6-12 months ### "Great Upgrade From Previous Version" February 19, 2026 4.0 Experience has been very positive. Upgrading from our previous version was a no-brainer. Very user friendly. Speed is great. Pros I like not having physical time clocks and our employees can clock in and out on their phones from job site. No more I lost or forgot my key fob. Cons Don't like that when their is an update to the phone app it doesn't tell you. The screen just goes white and employees panic. I wish the scheduling was more customizable by location and employee. Review Source Response from TimeTrak Systems February 23, 2026 Hi Kim, thank you for the kind review and for upgrading to the new version — we're glad the transition has been positive! Regarding the white screen when the app updates, phone app updates are managed by Apple and Android directly through their app stores. Enabling automatic updates on employee devices is the best way to ensure the app stays current without any interruption to the clock-in experience. Our support team can walk your employees through how to set that up if it would help — just reach out via chat or at help@timetrakgo.com. On scheduling, we actually do support multiple schedules that can be customized by both location and employee! It sounds like this may not be fully configured for your setup yet. We'd love to show you what's possible — please reach out and we'll walk you through it. Thank you for being a TimeTrakGO user! Best, The TimeTrakGO Team JH Jimmy H. IT Manager Construction Used the software for: Less than 6 months ### "Just what we needed!" March 17, 2025 4.0 Overall it's been positive with very few surprises. Very intuitive for both Admin configurations & employee use. Pros Cost effective! PTO tracking! Plus - quick & easy to setup & use across multiple locations & devices. Cons We offer paid breaks up to a certain amount of time & have to go back in and add these manually for each employee. We're hoping for a feature soon that accomodates these paid breaks so we can automate this process. Alternatives considered [QuickBooks Time](https://www.capterra.com/p/151722/TSheets/) Reason for choosing TimeTrakGO We're a QB shop, so it made sense to consider their offering first. However it became obvious that the ROI for this feature w/QB just wasn't justified so we decided on a more basic offering at a justifiable cost. Review Source VR Verified Reviewer Owner Law Practice Used the software for: Less than 6 months ### "Good but needs improvement" August 14, 2025 4.0 Fair enough, but there is a learning curve, so onboarding is necessary. Overall, though, it isn't a bad product Pros The cost, and once you are familar quth thr problem it is easy to use. The multiple ways to track time are useful. Cons You pay for each user, even for the administrator who doesnt track time,so that is a hidden cost that really makes no sense since they don't track time. The admin should be included in the monthly fee. The payroll integration is also problematic. Alternatives considered [Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/) Reason for choosing TimeTrakGO Cost was the main factor, and the paychex integration Review Source Response from TimeTrak Systems August 18, 2025 Thank you for your feedback! We’re glad you find TimeTrakGO cost-effective and flexible. Regarding admin users, while they don’t track hours, they are often the heaviest users—managing employees, approving time cards, running reports, and processing payroll daily. Because they rely on the same secure infrastructure, reporting tools, and support as employees, they are included in licensing. We understand your concern and continue to review feedback to ensure fairness, especially for small teams. We also recognize payroll integration can be improved and are actively working on enhancements. Thanks again for choosing TimeTrakGO—we appreciate your input and remain committed to making the system better with each update. WK Whitney K. Office Manager Retail Used the software for: Less than 6 months ### "Easy to Use TIMECARD SOFTWARE" August 14, 2025 4.0 Overall signing up was easy. Onboarding was also a breeze. The price is great for what the software can do. My only wish is for somewhere for the team to add notes. Pros Simple to use, easy to install the app on phones. Billing makes sense and the competitive price. Overall a good product. Cons Nowhere for staff to leave notes within the system for missed punches. This creates some inefficiencies that I wish could be improved. I am hoping this note feature will be added. It would shave time off the weekly time card audit task. Alternatives considered [Workyard](https://www.capterra.com/p/215558/Workyard/) Reason for choosing TimeTrakGO Better price and Workyard had way more features than we needed. Switched from [QuickBooks Time](https://www.capterra.com/p/151722/TSheets/) TOO EXPENSIVE and not as easy to use. The only feature I liked was notes on punches Review Source EM Eyal M. COO Financial Services Used the software for: 1-2 years ### "Simple, Reliable, and Excellent Support!"" March 11, 2025 5.0 Our experience with TimeTrakGo has been excellent. It’s a straightforward, user-friendly time tracking solution that makes managing employee hours simple and efficient. Setup was quick, and our team had no trouble adapting to it. The system is reliable, and we’ve had zero issues with tracking or reporting. Pros We’ve been using TimeTrakGo for our 10-person team, and it has been fantastic. The software is incredibly easy to use, even for those who aren't particularly tech-savvy. Setting up time tracking, approvals, and reports is a breeze. What stands out the most, though, is the support. Whenever we've needed assistance, the support team has been quick, helpful, and professional. Overall, it's a great solution for time clock management, and I highly recommend it! Cons Honestly, I haven’t really found any downsides with TimeTrakGo. Alternatives considered [Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/) Reason for choosing TimeTrakGO Timetrackgo had better features, price and service Review Source TP Tristan P. Office Manager Building Materials Used the software for: Less than 6 months ### "Small Business Review" August 12, 2025 4.0 Coming from a physical Time Clock software, I like that the employees are responsible for the equipment. It was a good transition and helped us save money. Pros I like the geofencing aspect of the software. The reports are customizable and show us what we need. Cons You cannot select which people to have Geofencing and not have. I wish there were an auto-clock-out feature if someone was working past a certain point. Alternatives considered [Connecteam](https://www.capterra.com/p/153140/Connecteam/)[ClockIt](https://www.capterra.com/p/151635/ClockIt/) Reason for choosing TimeTrakGO It was an easier transition from the prior software. Switched from [ExakTime](https://www.capterra.com/p/149379/ExakTime/) Cost and physical hardware forced us to look at other options. Review Source TN Tracy N. Controller Retail Used the software for: 6-12 months ### "Best Third Party Time Clock You'll Find" March 11, 2025 5.0 My TimeTrakGO was easier to setup and use than other more well known time clocks. My emps love the app and how easy it is to use. And, they know exactly how many hours they will paid for on the next check. On the admin side, it's very easy to review and correct punches. Just don't forget to hit the save button after adjustments. The reports are all inclusive and calculate OT. Pros This timeclock was incredibly easy to setup. We used it the same day I set it up. Cons There are not many cons to this product. The one worth mention is the reports print several extra blank pages which is cumbersome and wasteful. Alternatives considered [Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/) Reason for choosing TimeTrakGO Honestly I do not recall which products I reviewed. I reviewed about 5-6 products before deciding on TimeTrakGO Switched from [QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/) When we brought payroll in house we needed a time clock and the QBD time clock was much(!!) more costly Review Source SP Sheila P. Practice Manager Medical Practice Used the software for: 1-2 years ### "Ease of use" August 19, 2024 5.0 Very easy to use in the way we need. Provides us with all the information we need to complete a payroll. Pros The system is very user friendly. Reports provide needed information. Support is good Cons There is really nothing I like least that I have found to date Alternatives considered [Time Tracker](https://www.capterra.com/p/122309/eBillity-Time-Tracker/) Reason for choosing TimeTrakGO In evaluating other systems I wanted one that was easy to use and cost was also considered. Switched from [Time Tracker](https://www.capterra.com/p/122309/eBillity-Time-Tracker/) We had 3 different locations with different systems in 2 of them. I want to consolidate to one system. Found this one to be the best and easy for employees to use Review Source JM Jen M. School Administrative Assistant Education Management Used the software for: Less than 6 months ### "Simple & Powerful" February 10, 2026 5.0 Excellent overall experience. Whenever I have needed assistance, the support team has been responsive and helpful. Pros We love the simplicity of the time tracking product and the responsiveness of the TimeTrakGO support team. Cons We don't have the ability to configure our specific pay periods (though we do have a workaround, it's not ideal). Review Source Response from TimeTrak Systems February 23, 2026 Hi Jen, thank you for the kind review and for the great feedback! We're glad to hear the simplicity of the product and our support team have been a good fit for your school. On pay periods, TimeTrakGO supports standard pay period configurations and we understand that non-standard start dates can require a workaround. We're pleased to hear you've found a solution that works and we're always here if you need anything. Please don't hesitate to reach out via chat or at help@timetrakgo.com. Thank you for being a TimeTrakGO user! Best, The TimeTrakGO Team EB Ethan B. GM Food & Beverages Used the software for: Less than 6 months ### "Solved lots of employee giving us wrong hours on the clock." August 6, 2025 5.0 Was set up in 15 minutes, started adding employee right away was up and running within 30 minutes and solved lots of problems. Pros Very easy to navigate and set up. Also giving multiple options to employee how to enter their hours. Cons Looking forward to be able to set up employee with a paid break VS having to add an extra 30 minutes a day. Review Source AW Andrea W. HR Manager Facilities Services Used the software for: Less than 6 months ### "Time Trak Go Delivers" March 20, 2025 5.0 Excellent product and company !!!!!!!!!!!! Pros During the trial period customer service was great. Cons There really isn't anything bad to say.!!!!! Switched from [BambooHR](https://www.capterra.com/p/110968/BambooHR/) This is a better product !!!!!!!!!!!!!!!!! Review Source DR Don R. Owner Photography Used the software for: I used a free trial ### "Love it this program!" March 14, 2025 5.0 It has been GREAT, when I have questing there fast in getting back with the answers. Pros As a small business owner it is nice not to use the old style time clock and it save me so much time each week. Cons I just wish it would have more offering then hourly and salary Review Source JH Jazmine H. Chief Executive Officer Retail Used the software for: 1-2 years ### " Intuitive and Efficient, but with Room for Improvement" August 26, 2024 4.0 Overall, TimeTrakGO offers excellent value, especially for small to mid-sized businesses looking for a user-friendly time tracking solution. With a few tweaks, it could easily be a five-star product. Pros TimeTrakGO has been a game-changer for our time tracking needs. The simplicity of its graphical timecards makes it easy for our team to log hours accurately, and the mobile access with GPS tracking ensures that even our remote employees can clock in without hassle. The PTO tracking feature has also streamlined our process for managing vacation and sick leave, which used to be a headache with spreadsheets. Cons The biggest downside is the lack of integration with our payroll system, which forces us to manually enter hours. This adds unnecessary time to our payroll process and increases the risk of errors. Another frustration is the app’s heavy reliance on internet connectivity. If the signal is weak or goes down, tracking hours becomes impossible, causing disruptions to our workflow. Review Source Response from TimeTrak Systems September 3, 2024 Thank you for taking the time to share your feedback! We appreciate your honesty and value your input as we strive to continuously improve TimeTrakGO. We understand your concern regarding the lack of integration with your payroll system. We're pleased to inform you that we offer several featured payroll integrations to streamline your time tracking process. Additionally, TimeTrakGO allows you to create custom exports, providing flexibility to meet your specific payroll needs. If you haven't already, please reach out to our customer care team. We're happy to assist you in finding a payroll integration that best suits your requirements. We're also excited to share that we're actively working on a new offline feature for our Kiosk apps. This feature will address your concern about internet connectivity, allowing for uninterrupted time tracking even in areas with weak or no signal. Thank you again for your review. JW Justin W. President Retail Used the software for: Less than 6 months ### "User friendly software " March 21, 2025 5.0 The process of getting setup and trained was smooth and informative. Pros It’s user friendly for my employees to log in and out. Cons As the administrator, I am counted as an employee and billed accordingly even though I do not clock in and out. Review Source SC Sean C. Manager Civil Engineering Used the software for: 6-12 months ### "Nearly perfect" August 22, 2024 4.0 7/10 but would be 10/10 with some improvements. Pros facial recognition works very well and user friendly. best facial recognition app we found. Cons Feel for long term customers, cost may be slightly high \*higher than a lot of competitors especially if only using certain parts of the system. some reports only available in pdf. require these to be downloaded in excel some times. Also require some manager accounts that can see everyones times but are not able to edit. Most of these have been suggested to the development team. Some other slight improvements have been suggested previously also. Review Source Response from TimeTrak Systems August 28, 2024 Thank you for your detailed feedback! We're delighted that our facial recognition feature has met your expectations and that you find the app user-friendly. We appreciate your insights on areas where we can improve, particularly regarding cost and report formats. Good news—our system does allow managers to view times without editing them. Please contact our Customer Care team, and we’ll assist you in setting this up. Your suggestions are invaluable, and we've shared them with our development team as we continue working on enhancements. We're committed to making the improvements needed to elevate your experience to a 10/10. Thank you for being a valued customer! RP Ryan P. President Business Supplies and Equipment Used the software for: Less than 6 months ### "Disconnects at least 1x a week" September 3, 2024 3.0 The main issue is the tablet disconnects due to "updates" and then it becomes useless for my employees at our client site in the mornings or at night. Pros Ease to login normally. The main issue is the tablet disconnects due to "updates" and then it becomes useless for my employees at our client site in the mornings or at night. Cons The main issue is the tablet disconnects due to "updates" and then it becomes useless for my employees at our client site in the mornings or at night. Review Source Response from TimeTrak Systems September 4, 2024 Thank you for sharing your feedback. We sincerely apologize for the inconvenience caused by the kiosk app disconnections, and we understand how disruptive this can be to your team’s productivity. In some rare cases, when automatic updates are not enabled, the kiosk app may become outdated and require an update to remain compatible. Weekly disconnections are highly unusual, and this issue may sometimes be linked to intermittent internet connectivity. Please know that we are fully committed to ensuring your kiosk app remains operational. If the problem persists, our support team is ready to assist you promptly and help resolve any issues. Thank you again for bringing this to our attention. We appreciate your patience as we work on the necessary improvements. Similar Products Featured