---
title: "TimeTrakGO Reviews 2026. Verified Reviews, Pros & Cons | Capterra"
description: "Is TimeTrakGO the right Time Clock solution for you? Explore 195 verified user reviews from people in industries like yours to make a confident choice."
source_url: "https://www.capterra.com/p/192696/TimeTrakGO/reviews/"
page_type: "reviews"
language: "en"
publication_date: "2026-09-30"
---

TimeTrakGO

4.7 (195)

[View alternatives](https://www.capterra.com/p/192696/TimeTrakGO/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated September 30th, 2026

# Reviews of TimeTrakGO

Ease of use

4.8

Customer Service

4.9

## Pros and Cons in Reviews

Vladimir B

ITPrinting, 11 - 50 employeesUsed the software for: Less than 6 months.

“The intuitive design, straightforward setup, and seamless kiosk functionality on tablets make TimeTrakGO incredibly user-friendly and efficient for daily operations.“

January 3, 2026

BM

Bernie M

Production SupervisorMachinery, 11 - 50 employeesUsed the software for: 6-12 months.

“We have had some issues where the internet drops out and the employees are unable to clock in, we are able to come back and manually adjust their time, but it would be nice if the software could record the time and sink up with the system when reconnected.“

March 11, 2025

CH

Charlene H

OwnerAccounting, 11 - 50 employeesUsed the software for: 1-2 years.

“We use it for multiple Companies we track and they make it so simple to pull reports for each entity. “

February 11, 2026

JM

Jen M

School Administrative AssistantEducation Management, 11 - 50 employeesUsed the software for: Less than 6 months.

“We don't have the ability to configure our specific pay periods (though we do have a workaround, it's not ideal).“

February 10, 2026

IK

Isaak K

Partner and AccountantFarming, 2 - 10 employeesUsed the software for: Less than 6 months.

“So far it works well for my company since we do not have a large amount of employees and it's easy to review time and extract the hours for payroll.“

February 13, 2026

HC

Hyein C

HR Assistant ManagerWarehousing, 11 - 50 employeesUsed the software for: Less than 6 months.

“This leads to inaccurate payroll records and requires manual corrections every time a simple double-tap occurs.“

February 13, 2026

SM

Scott M

IT DirectorFinancial Services, 11 - 50 employeesUsed the software for: 6-12 months.

“Works great for our needs in our environment people are not allowed to use smart phones so this was a perfect solution for us.“

February 19, 2026

PH

Penny H

Office ManagerPharmaceuticals, 11 - 50 employeesUsed the software for: 1-2 years.

“I also could not get it to work well for me the first payroll had hour used from the prior year and it would not revert that time back for me.“

February 13, 2026

## Showing most helpful reviews

Showing 1-25 of 195 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Anna H.  
Business Manager  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "TimeTrakGO - Affordable and Easy to Use"

August 5, 2025

5.0

Our overall experience has been exceptional. From installation of the software, to training and setup. I highly recommend.

Pros

TimeTrakGo integrates with QuickBooks effortlessly. It's a great value and is easy to use. TimeTrakGO was an easy transition for our employees. Processing payroll now takes less than an hour after reviewing time reports. We have found customer service to be very responsive. I would recommend TimeTrakGO because of their customer service only, but it is a wonderful program

Cons

So far I have not found anything that I dislike or think could use improvement. TimeTrakGo is perfect for our company.

Review Source

LM

Lisa M.  
Executive Assistant to President  
Construction  
Used the software for: Less than 6 months

### "Better Than QuickBooks Time - and Half the Price!"

August 11, 2025

5.0

I started using TimeTrakGo after getting frustrated with the cost of QuickBooks Time. The switch was simple, and their support team was phenomenal in guiding me through setup. I loved it so much that I moved both of my companies over. The system is easy to use, my team adapted quickly, and I really like the biometric and geofence features for accurate clock-ins. Best part? I’m now paying less than half of what I used to and getting the same core features. It’s been a smooth, positive experience from start to finish.

Pros

What I like most about TimeTrakGo is how much value I’m getting for the price—it’s less than half of what I paid for QuickBooks Time, but it still gives me all the features I need. The support team is phenomenal—super quick to respond, friendly, and they actually solve the problem on the first try. It’s also really easy to use, so my employees had no trouble learning it. I love the biometric facial recognition for secure clock-ins and the geofence feature that makes sure mobile clock-ins happen only at approved locations. It’s just a solid, reliable system that works.

Cons

Honestly, there’s not much I dislike, but if I could change one thing, it would be to add email or mobile app alert notifications for certain situations, like missed punches or when someone is close to overtime. I’d also like to see a way to approve timecards directly in the system instead of just adding notes. It works fine as is, but those two features would make it even better and save a little extra time during payroll.

Alternatives considered

[Buddy Punch](https://www.capterra.com/p/134003/Buddy-Punch/)[Harvest](https://www.capterra.com/p/75598/Harvest/)[Connecteam](https://www.capterra.com/p/153140/Connecteam/)[Clockify](https://www.capterra.com/p/169607/Clockify/)

Reason for choosing TimeTrakGO

The direct connection to QuickBooks Enterprise Desktop and the price sold me

Switched from

[QuickBooks Time](https://www.capterra.com/p/151722/TSheets/)

Cost of QuickBooks Time was increasing constantly and got to a point I didn't see value.

Review Source

AA

Andrew A.  
Chiropractor  
Hospital & Health Care  
Used the software for: 2+ years

### "Don't do it, not worth it."

March 5, 2025

2.0

Poor. I am pissed they never informed me the last 2 years that it was renewing.

Pros

App worked well when I used it for 1 year.

Cons

I used it one year, and was charged two more years on auto renewal without an email or info letting me know that they were doing so. Shitty integrity.

Review Source

Response from TimeTrak Systems

March 6, 2025

We appreciate your feedback and understand your frustration. Our records show that a renewal reminder was sent to your confirmed email address prior to each renewal. Additionally, cancellation options are always available within our application for your convenience. If you need further assistance, please reach out to our Customer Care team.

CS

Christy S.  
Administrative Human Resource  
Printing  
Used the software for: 1-2 years

### "Review of TimeTrakGO"

February 19, 2026

5.0

Overall the experience has made my job easier in being able to handle employees time for payroll and allowing them a simple log in and log out system to capture their time.

Pros

Very user friendly for the employees to log in and out. All the administrator aspects are very easy to use for payroll.

Cons

The only con I feel like is the employee can't see their previous days total time on their terminal.

Switched from

[Esitmator](https://www.capterra.com/p/92564/Estimator/)

Too expensive an the interface wasn't user friendly.

Review Source

VR

Verified Reviewer  
Paralegal  
Law Practice  
Used the software for: Less than 6 months

### "Easy to use. "

August 14, 2025

4.0

I am overall very pleased with TimeTrak Go and how easy it is to use. Adjusting time and logging someone's PTO hours is very easy.

Pros

How easy it is to use. Keeping track of all the employees PTO hours is very helpful. All of our employees seem to have an easy time clocking in and out. I have had very little complaints since we have started using it.

Cons

I wish we could differentiate between PTO and vacation hours. Sometimes the geotracking is also off, which makes it difficult to clock in and out.

Alternatives considered

[QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/)

Reason for choosing TimeTrakGO

We were not ready to integrate our time tracking with our Quickbooks just yet and TimeTrakGo was recommended as an alternative.

Review Source

Response from TimeTrak Systems

August 18, 2025

Thank you so much for the fantastic review! We're thrilled to hear how easy TimeTrakGO has made managing your team's time. I have some great news about your request to differentiate between PTO and vacation hours. You absolutely can! It's a simple process of creating two custom pay codes in the system—one for "PTO" and one for "Vacation"—and then disabling the default "Vacation/PTO" code. If you need any assistance with this, please don't hesitate to reach out to our incredible customer care team. Regarding the geofencing, our team would be happy to help troubleshoot this with you. Please give us a call, we're happy to help!

KF

Karen F.  
Business and Accounting Specialist  
Machinery  
Used the software for: Less than 6 months

### "Great Product, Great Customer Service"

August 8, 2025

5.0

Overall, I have been extremely satisfied. I highly recommend TimeTrakGO for keeping track of hourly employees clock times and PTO.

Pros

The time keeping is easy to use and understand. The set-up was simple. The employees like it. It has made it easier to address missed punches quickly. The support is fantastic! Anytime that I have had a question, no matter how complex it seemed to me, a real person was there to help me. Their answers are clear and easy to understand.

Cons

The only thing that I can think of is that I didn't know about it sooner. We had considered many products before we found TTG.

Alternatives considered

[Deputy](https://www.capterra.com/p/167811/Deputy/)[Connecteam](https://www.capterra.com/p/153140/Connecteam/)[Clockify](https://www.capterra.com/p/169607/Clockify/)

Reason for choosing TimeTrakGO

It appeared to have the best customer support and ability to integrate with various accounting systems.

Switched from

[Pendulum](https://www.capterra.com/p/10021069/Pendulum/)

We were not confident that our current system would be compatible with Accounting System upgrade.

Review Source

FS

Faith S.  
Accounts Receivable Payroll  
Security and Investigations  
Used the software for: Less than 6 months

### "Easy to use time clock!!!"

August 5, 2025

5.0

Before using TimeTrakGo, we were using a software that was causing too much grief and headaches. Nothing was seeming to work correctly. When we switched to TimeTrakGo, we were up and running within two days. If we had/have any questions we were able to chat, and all of our questions were answered almost immediately.

Pros

It is a simple/ easy to use time clock. The set up was extremely quick and easy. The app allows our technicians to clock in and out from the job site, rather than having to come back to the office.

Cons

We do not use rounding for all of our departments. There is not a way to only have rounding for some departments, but not others. We decided to use the rounding for all departments. Everything seems to be working well.

Alternatives considered

[BambooHR](https://www.capterra.com/p/110968/BambooHR/)[isolved](https://www.capterra.com/p/164417/iSolved/)

Reason for choosing TimeTrakGO

TimeTrakGo is a lot easier to use and fit our needs as a company better.

Switched from

[isolved](https://www.capterra.com/p/164417/iSolved/)

They are transitioning to a new product, and it was not an easy transition. Their customer service was extremely lacking.

Review Source

VR

Verified Reviewer  
Owner  
Law Practice  
Used the software for: Less than 6 months

### "Good but needs improvement"

August 14, 2025

4.0

Fair enough, but there is a learning curve, so onboarding is necessary. Overall, though, it isn't a bad product

Pros

The cost, and once you are familar quth thr problem it is easy to use. The multiple ways to track time are useful.

Cons

You pay for each user, even for the administrator who doesnt track time,so that is a hidden cost that really makes no sense since they don't track time. The admin should be included in the monthly fee. The payroll integration is also problematic.

Alternatives considered

[Paychex](https://www.capterra.com/p/119841/Paychex-Flex/)

Reason for choosing TimeTrakGO

Cost was the main factor, and the paychex integration

Review Source

Response from TimeTrak Systems

August 18, 2025

Thank you for your feedback! We’re glad you find TimeTrakGO cost-effective and flexible. Regarding admin users, while they don’t track hours, they are often the heaviest users—managing employees, approving time cards, running reports, and processing payroll daily. Because they rely on the same secure infrastructure, reporting tools, and support as employees, they are included in licensing. We understand your concern and continue to review feedback to ensure fairness, especially for small teams. We also recognize payroll integration can be improved and are actively working on enhancements. Thanks again for choosing TimeTrakGO—we appreciate your input and remain committed to making the system better with each update.

SG

SUSAN G.  
OFFICE MANAGER  
Legal Services  
Used the software for: 2+ years

### "ALMOST PERFECT "

February 19, 2026

4.0

OVERALL EXPERIENCE IT HAS MADE PAYROLL REALLY EASY, I CAN ADD AND REMOVE EMPLOYEES VERY QUICK. I CAN EDIT AN EMPLOYEE'S TIME CARD WITH EASE

Pros

I REALLY LIKE THAT I CAN KEEP TRACK OF OUR SMALL OFFICE ALL IN ONE PLACE, IT IS EASY TO ASSIGN HOLIDAY PAY HOURS AND KEEP TRACK OF PTO.

Cons

I DON'T LIKE THAT IT DOES NOT TAKE THE 10 MINUTE BREAKS AS A PAID BREAK AND I HAVE TO MANUALLY ADD IT. I WOULD LIKE TO GET A NOTIFICATION WHEN ONE OF THE EMPLOYEE'S TIME CARD DOESN'T HAVE THE PROPER CLOCK IN TIME, SOMETIMES BECAUSE THERE IS A GLITCH ON THE SYSTEM AN EMPLOYEE HAS TO CLOCK IN MULTIPLE TIMES.

Alternatives considered

[QuickBooks Time](https://www.capterra.com/p/151722/TSheets/)

Reason for choosing TimeTrakGO

TOO COMPLICATED, NOT FIT FOR OUR OFFICE..

Review Source

Response from TimeTrak Systems

February 23, 2026

Hi Susan, thank you for the great review and for taking the time to share such specific feedback — this is exactly what helps us improve! Regarding automatic paid breaks, we completely understand how manual entry adds extra steps to your day. We're happy to share that this is on our near-term roadmap, so stay tuned for updates. On the topic of timecard notifications, while we don't currently offer SMS or email alerts for individual punch issues, our Total View Dashboard automatically flags missing punches and potential errors in real-time, allowing you to identify and correct them quickly without manually combing through individual timesheets. If you haven't had a chance to explore the dashboard fully, we think it may address a lot of what you're looking for — you can learn more here: https://www.timetrakgo.com/employee-time-clock-software-dashboard/ As for the occasional clock-in issue you mentioned, we'd love to look into that with you directly. Please reach out via chat or at hel

SR

Stephanie R.  
Office Manager, Controller  
Construction  
Used the software for: 2+ years

### "Easy, simple timekeeping"

February 10, 2026

5.0

Pros

We transitioned easily from a punch time clock to TimeTrakGO and have been using it for several years. We like the intuitive layout, simple graphics and very reasonable legacy cost we've enjoyed. Full disclosure, our needs are basic, so we can't speak about all of the features. The controls work well for keeping our hourly employees in their lane, while providing supervisors transparency into their staff's time patterns. Highly recommend!

Cons

One of our employees is on the road to multiple locations daily. We require him to log his stops as he travels, to track his miles and times at each stop. Without a place for notes by the employees, though, we can't use TimeTrakGO for his timekeeping. A simple spreadsheet-like interface with space for multiple in/out punches and room for related notes would be great.

Review Source

Response from TimeTrak Systems

February 23, 2026

Hi Stephanie, thank you for the wonderful review and for your loyalty as a long-term TimeTrakGO user! Your feedback on tracking stops and times for employees on the road is very timely — we are within 30 days of releasing our new Labor Distribution feature, which we think you'll find very relevant to your needs. Mileage tracking is not included in this release, however we are logging it as a feature request for future consideration. We'd love to make sure you're one of the first to know when Labor Distribution is available. Please reach out to us via chat or at help@timetrakgo.com and we'll keep you in the loop. Thank you for being a TimeTrakGO user! Best, The TimeTrakGO Team

CM

Corinn M.  
Administrative Assistant  
Construction  
Used the software for: Less than 6 months

### "Chat with Real People to help! "

February 10, 2026

5.0

Pros

Easy to set up. The chat feature is manned by real people who write back quickly with screenshots and specifics on how to do anything you might be stuck on.

Cons

PTO and Sick time set up was a bit confusing. I needed alot of help to get it set to a normal place, luckily the chat team made it easy to find what I needed to change to make it work.

Alternatives considered

[QuickBooks Time](https://www.capterra.com/p/151722/TSheets/)[Buddy Punch](https://www.capterra.com/p/134003/Buddy-Punch/)[ExakTime](https://www.capterra.com/p/149379/ExakTime/)[ClockShark](https://www.capterra.com/p/155467/ClockShark/)

Reason for choosing TimeTrakGO

Physical kiosk option, simplicity of use, price.

Review Source

EM

Eyal M.  
COO  
Financial Services  
Used the software for: 1-2 years

### "Simple, Reliable, and Excellent Support!""

March 11, 2025

5.0

Our experience with TimeTrakGo has been excellent. It’s a straightforward, user-friendly time tracking solution that makes managing employee hours simple and efficient. Setup was quick, and our team had no trouble adapting to it. The system is reliable, and we’ve had zero issues with tracking or reporting.

Pros

We’ve been using TimeTrakGo for our 10-person team, and it has been fantastic. The software is incredibly easy to use, even for those who aren't particularly tech-savvy. Setting up time tracking, approvals, and reports is a breeze. What stands out the most, though, is the support. Whenever we've needed assistance, the support team has been quick, helpful, and professional. Overall, it's a great solution for time clock management, and I highly recommend it!

Cons

Honestly, I haven’t really found any downsides with TimeTrakGo.

Alternatives considered

[Paychex](https://www.capterra.com/p/119841/Paychex-Flex/)

Reason for choosing TimeTrakGO

Timetrackgo had better features, price and service

Review Source

PT

Peggy T.  
H.R. Manager  
Automotive  
Used the software for: Less than 6 months

### "Review of TTG"

March 12, 2025

5.0

We have had the most awesome experience starting when I reached out to TTG and talked to \[sensitive content hidden\]. He provided us with an awesome presentation and answered all of our questions. Once we signed on, we have two absolutely amazing tech help in \[sensitive content hidden\]. When I call for a question, the phone is always answered with a real person that can and will help me. I would recommend this system to a multitude of companies. So impressed and a very happy customer.

Pros

I like the ease of use for all employees!

Cons

I honestly do not have a "least"....it's been an awesome product from the beginning.

Alternatives considered

[UKG Ready](https://www.capterra.com/p/198579/UKG-Ready/)[Paylocity](https://www.capterra.com/p/86714/WebPay/)

Reason for choosing TimeTrakGO

Less cost and the user-friendly functions for employees, managers and Administrators

Switched from

[OptiProERP with Sap Business One](https://www.capterra.com/p/67336/OptiProERP-with-Sap-Business-One/)

OptiPro was outdated and they no longer offered any support of any kind. It was also pretty cumbersome to use.

Review Source

JA

Joseph A.  
HR Director  
Hospital & Health Care  
Used the software for: 2+ years

### "Overall Great Product"

March 18, 2025

5.0

Very positive. Great product for a small-to-midsize company like ours.

Pros

Good design. Easy to use. Intuitive. Perfect for our needs.

Cons

Entering time manually is very cumbersome.

Switched from

[TimeTrax](https://www.capterra.com/p/109009/TimeTrax/)

Timetrax didn't have capability on online tracking

Review Source

TN

Tracy N.  
Controller  
Retail  
Used the software for: 6-12 months

### "Best Third Party Time Clock You'll Find"

March 11, 2025

5.0

My TimeTrakGO was easier to setup and use than other more well known time clocks. My emps love the app and how easy it is to use. And, they know exactly how many hours they will paid for on the next check. On the admin side, it's very easy to review and correct punches. Just don't forget to hit the save button after adjustments. The reports are all inclusive and calculate OT.

Pros

This timeclock was incredibly easy to setup. We used it the same day I set it up.

Cons

There are not many cons to this product. The one worth mention is the reports print several extra blank pages which is cumbersome and wasteful.

Alternatives considered

[Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)

Reason for choosing TimeTrakGO

Honestly I do not recall which products I reviewed. I reviewed about 5-6 products before deciding on TimeTrakGO

Review Source

JD

Jessica D.  
HR  
Mechanical or Industrial Engineering  
Used the software for: 6-12 months

### "Inexpensive Time Clock Solution with Basic Functions"

December 8, 2023

3.0

Overall happy with the product and service provided, although sometimes I wish some additional features were available to make for an even better match for our needs.

Pros

It is very easy to use for both employees and administrators. It has the basic functions needed for time tracking at a more reasonable price than most other options that add in unnecessary extra features for a considerable price increase. Customer service is very helpful and quick to respond to all inquiries, taking time to explain and provide additional resources to ensure a good experience.

Cons

Some features are overly basic and not customizable. If employee data changes, I cannot change it as of the effective date. The price per month is per active employee, even if their start date has not occurred yet; so I either have to pay for them the month prior to them starting or I have to add them on their start date and correct their clock-in time. The payroll export report is very basic and debatable whether it's worth the extra fee when you can customize reports to export without adding it.

Alternatives considered

[ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[ClockShark](https://www.capterra.com/p/155467/ClockShark/)[Clockify](https://www.capterra.com/p/169607/Clockify/)

Reason for choosing TimeTrakGO

Mainly chosen because the cost was reasonable for the service provided, rather than paying for additional features we had no need for and no intention of using.

Switched from

[Genius ERP](https://www.capterra.com/p/105244/Genius-Manufacturing/)[ECI MarkSystems](https://www.capterra.com/p/226188/ECi-MarkSystems/)

Time tracking was included with old customized ERP software (M1 by ECI Software Solutions), but we upgraded to a new ERP software (Genius) that did not adequately track time for payroll purposes, so we needed to find a solution that would properly track payroll hours.

Review Source

MF

Marc F.  
General Manager  
Machinery  
Used the software for: Less than 6 months

### "Overall Happy with the Product"

December 11, 2023

4.0

Pros

The interface is easy to use for employees and on the back end. The support has been extremely helpful to us with all of our \*weird\* requests as we don't do business like everyone else.

Cons

Must be online at all times to submit a punch. If the network goes out the time tracking is disabled and un-usable. A local saved copy that could be uploaded to the network when re-connected would save me from purchasing my cellular plan for the kiosk

Alternatives considered

[QuickBooks Time](https://www.capterra.com/p/151722/TSheets/)

Switched from

[CloudBiometry](https://www.capterra.com/p/213094/CloudBiometry/)

\*\* Allied Time Manual Time Clock\*\* Ink wasn't legible when scanned into the computer and we couldn't track daily time as we only input in the total hours. We also had some issues with typing in time wrong where the importing and exporting fixes that issue.

Review Source

JW

Julie W.  
Insurance Agent  
Insurance  
Used the software for: 1-2 years

### "Performs as advertised"

February 16, 2026

5.0

TimeTrak performs as advertised. No issues with connection, service, etc. The fact that you can download on your phone is any extra convenience!

Pros

I have never had a problem logging in or out. The set up is easy to navigate and understand. Access is never a problem.

Cons

Not really anything I can think of that I don't like about it. Pretty simple, accurate, and easy to use!

Review Source

VMV

Valerie Martinez V.  
Firm Administrator  
Accounting  
Used the software for: Less than 6 months

### "Affordable and User Friendly"

February 13, 2026

5.0

My overall experience from pre-setup to going live has been extremely easy. It is affordable and very user-friendly. With the help of \[sensitive content hidden\], it was an easy setup. The help response is very expeditious.

Pros

The ease of setup and enrolment. The representatives were extremely helpful and readily available. \[sensitive content hidden\] are wonderful. Thank you for making this setup as flawless as possible.

Cons

I really don't have any cons at the moment. We went live 2 days ago, and other than a Wi-Fi issue, which is our company's issue, everything has gone very well.

Review Source

EB

Ethan B.  
GM  
Food & Beverages  
Used the software for: Less than 6 months

### "Solved lots of employee giving us wrong hours on the clock."

August 6, 2025

5.0

Was set up in 15 minutes, started adding employee right away was up and running within 30 minutes and solved lots of problems.

Pros

Very easy to navigate and set up. Also giving multiple options to employee how to enter their hours.

Cons

Looking forward to be able to set up employee with a paid break VS having to add an extra 30 minutes a day.

Review Source

AW

Andrea W.  
HR Manager  
Facilities Services  
Used the software for: Less than 6 months

### "Time Trak Go Delivers"

March 20, 2025

5.0

Excellent product and company !!!!!!!!!!!!

Pros

During the trial period customer service was great.

Cons

There really isn't anything bad to say.!!!!!

Switched from

[BambooHR](https://www.capterra.com/p/110968/BambooHR/)

This is a better product !!!!!!!!!!!!!!!!!

Review Source

TS

Tracey S.  
CFO  
Renewables & Environment  
Used the software for: 6-12 months

### "No major problems"

March 11, 2025

5.0

even without using the geo fencing feature, we still like using this system for the ease of use

Pros

TimeTrakGo allows us to have clock in / out procedures with our employees who work offsite. Very easy to use. We like it.

Cons

The Geo Fencing for location accuracy is a bit flawed. In order for us to cover the entire facility, we would be allowing employees to clock in/out within 3-5 miles of the facility. We don't use that feature.

Review Source

tL

taylor L.  
director  
Apparel & Fashion  
Used the software for: 6-12 months

### "TimeTrakGO is the way to go"

January 13, 2025

5.0

its been great. everyone has adapted to it and quite quickly.

Pros

Easy time tracking ability, and great reporting capability

Cons

i just found the initial set up a little different, but now that we use it it isnt a problem.

Review Source

GG

Gary G.  
Owner  
Hospitality  
Used the software for: Less than 6 months

### "Timetrak. My system interaction and daily use"

March 11, 2025

5.0

Very good and efficient. Any questions with the support have been easily fixed.

Pros

Easy access. Ease of daily reporting and use. Ease of making clock in changes. The cost is reasonable.

Cons

None at this time. There have been no problems for me or my daughter who access from another state.

Review Source

JH

Jazmine H.  
Chief Executive Officer  
Retail  
Used the software for: 1-2 years

### " Intuitive and Efficient, but with Room for Improvement"

August 26, 2024

4.0

Overall, TimeTrakGO offers excellent value, especially for small to mid-sized businesses looking for a user-friendly time tracking solution. With a few tweaks, it could easily be a five-star product.

Pros

TimeTrakGO has been a game-changer for our time tracking needs. The simplicity of its graphical timecards makes it easy for our team to log hours accurately, and the mobile access with GPS tracking ensures that even our remote employees can clock in without hassle. The PTO tracking feature has also streamlined our process for managing vacation and sick leave, which used to be a headache with spreadsheets.

Cons

The biggest downside is the lack of integration with our payroll system, which forces us to manually enter hours. This adds unnecessary time to our payroll process and increases the risk of errors. Another frustration is the app’s heavy reliance on internet connectivity. If the signal is weak or goes down, tracking hours becomes impossible, causing disruptions to our workflow.

Review Source

Response from TimeTrak Systems

September 3, 2024

Thank you for taking the time to share your feedback! We appreciate your honesty and value your input as we strive to continuously improve TimeTrakGO. We understand your concern regarding the lack of integration with your payroll system. We're pleased to inform you that we offer several featured payroll integrations to streamline your time tracking process. Additionally, TimeTrakGO allows you to create custom exports, providing flexibility to meet your specific payroll needs. If you haven't already, please reach out to our customer care team. We're happy to assist you in finding a payroll integration that best suits your requirements. We're also excited to share that we're actively working on a new offline feature for our Kiosk apps. This feature will address your concern about internet connectivity, allowing for uninterrupted time tracking even in areas with weak or no signal. Thank you again for your review.

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