--- title: "SmartLink Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about SmartLink Software - reviews, pricing plans, popular comparisons to other EDI products and more." source_url: "https://www.capterra.com/p/192735/SmartLink/" page_type: "product" language: "en" --- # SmartLink Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support) SmartLink ## What is SmartLink? SmartLink facilitates electronic data and document exchange between logistics partners. Seamlessly transfer data to trading partners with this web-based solution. SmartLink automates customs filings, the sharing of data between supply chain partners while validating the data and monitoring for errors. Easily manage customs filings, collaborate with ocean carriers, and automatically integrate the data from your logistics partners into OPUS Logistics. ## What is SmartLink used for? [EDI](https://www.capterra.com/edi-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $75 Flat Rate, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for SmartLink?[Manage this product listing](https://www.g2.com/products/smartlink/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### SmartLink 0.0 VS. [4.6 (95)](https://www.capterra.com/p/123016/Cleo/reviews/) Starting Price $75 Flat Rate, Per Month Starting Price $99 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.3 (53) Value For Money 0.0 (0) Value For Money 4.4 (49) Customer Service 0.0 (0) Customer Service 4.6 (52) ## SmartLink alternatives [4.8 (44)](https://www.capterra.com/p/92426/Pro-EDI-Translator/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars Highest Rated [Cargoson](https://www.capterra.com/p/228964/Cargoson/) [4.8 (53)](https://www.capterra.com/p/228964/Cargoson/reviews/) Starting price $199.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/228964/Cargoson/) [Kinetic](https://www.capterra.com/p/249741/Kinetic/) [3.8 (184)](https://www.capterra.com/p/249741/Kinetic/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 71% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/249741/Kinetic/) [DELMIAWorks](https://www.capterra.com/p/103908/IQMS-ERP-Software/) [4.1 (291)](https://www.capterra.com/p/103908/IQMS-ERP-Software/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 82% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/103908/IQMS-ERP-Software/) ## FAQs about SmartLink Overview ### What company size and specific industries is SmartLink built for? SmartLink is designed for freight forwarders, 3PLs, shipping lines, and customs brokers that need to exchange electronic data about cargo schedules and shipment details. It is built for logistics and freight organizations of varying sizes, especially companies involved in shipping, forwarding, and customs operations. Features and Usability ### What are the key features of SmartLink? SmartLink offers AS2 Capability, EDI, and Multiple Format Support for document exchange, plus Data Transformation and Database Support for handling data. It also includes Alerts/Notifications, Exceptions Management, Archiving & Retention, Reporting/Analytics, Third-Party Integrations, and a Workflow Scheduler for process control. Getting Started and Support ### What training and onboarding options does SmartLink offer? SmartLink offers in-person training and live online sessions to help teams get started. In-person training provides face-to-face instruction, while live online sessions support guided setup and learning through remote instruction. These are the training formats listed for SmartLink. Getting Started and Support ### What customer support options does SmartLink offer? SmartLink provides 24/7 live rep support. Without reviewer feedback on support topics, no user sentiment about response times, helpfulness, or common issues can be summarized. The listed channel suggests continuous access to staff for questions and account help at any time. ## Features AI summary Based on 507 EDI reviews Not all EDI products cover every feature buyers care about most. Here’s what Capterra reviewers identify as essential when choosing a solution: - **Data Import/Export** (**54%** of reviewers rated this feature as critical) - **Data Mapping** (**66%**) - **Third-Party Integrations** (**52%**) SmartLink offers **Third-Party Integrations**, which can connect EDI workflows with other business systems. However, it does not include **Data Import/Export** or **Data Mapping**. Instead, it provides **Data Transformation** (**49%**), **Multiple Format Support** (**43%**), and **Alerts/Notifications** (**36%**). These features can help businesses handle different document standards, convert data into usable formats, and stay informed about transaction issues, helping teams keep data moving accurately across partners and internal systems. Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Archiving & Retention Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes AS2 Capability Conduct transmissions via AS2 in addition to other methods such as value-added network (VAN) Database Support Supports common databases such as MySQL and Oracle Data Transformation Translate EDI formats into data suitable for use with company applications. Exceptions Management Automated handling of non-compliant EDI transmissions. SmartLink 10 features ### All Features - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Archiving & Retention: Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes - AS2 Capability: Conduct transmissions via AS2 in addition to other methods such as value-added network (VAN) - Data Transformation: Translate EDI formats into data suitable for use with company applications. - Database Support: Supports common databases such as MySQL and Oracle - Exceptions Management: Automated handling of non-compliant EDI transmissions. - Multiple Format Support: Includes a variety of messaging formats including industry-specific (EDIFACT, HL7, X12) - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Workflow Scheduler: Allows automated and event-driven transaction scheduling --- Get Advice We can help you find the software with the features you need. ## Pricing Basic $75.00 Flat Rate,Per Month Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.