# I AM POP Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about I AM POP Software - reviews, pricing plans, popular comparisons to other Live Chat products and more.

Source: https://www.capterra.com/p/192740/I-AM-POP

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# 

 I AM POP Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

I AM POP

## What is I AM POP?

ShopPop is the fastest-growing all-in-one chat marketing platform. The future is private. Chat marketing is instant, interactive and has high engagement rates. Our mission is to help people start conversations that grow their business. Since 2016, we have been enabling people to reach their audience directly through chat. Our self-serve platform enables people to set up messaging campaigns in minutes.

## What is I AM POP used for?

[Mobile Marketing](https://www.capterra.com/mobile-marketing-software/)[Conversational AI Platform](https://www.capterra.com/conversational-ai-platform-software/)[Live Chat](https://www.capterra.com/live-chat-software/)

Overall rating

Based on 2 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$29

Flat Rate, Per Month

Free trial  
available

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### I AM POP

5.0 (2)

VS.

[4.4 (2,883)](https://www.capterra.com/p/76113/Wrike/reviews/)

Starting Price

$29

Flat Rate, Per Month

Starting Price

$10

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

5.0 (2)

Ease Of Use

4.2 (2,531)

Value For Money

5.0 (2)

Value For Money

4.2 (1,834)

Customer Service

5.0 (2)

Customer Service

4.3 (1,987)

## I AM POP alternatives

Highest Rated

[4.6 (5,720)](https://www.capterra.com/p/147657/monday-com/reviews/)

Starting price

$9.00

Per User, Per Month

[4.5 (1,132)](https://www.capterra.com/p/148516/Marketing-360/reviews/)

Starting price

Contact vendor for pricing

[4.5 (13,544)](https://www.capterra.com/p/184581/Asana-PM/reviews/)

Starting price

$10.99

Per User, Per Month

[4.3 (710)](https://www.capterra.com/p/75130/Marketo-Lead-Management/reviews/)

Starting price

Contact vendor for pricing

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Autoresponders

Create and automatically send premade copy in response to customer messages

Campaign Management

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

Canned Responses

Shortcuts for inputting frequently used messages

Chatbot

AI-based platform which conducts a conversation via auditory or textual methods

Client Management

Manage contact details and communication with clients

Code-free Development

Assemble applications and bots from pre-made building blocks without having to write software code or knowing a programming language

I AM POP 35 features

Create and automatically send premade copy in response to customer messages

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

Shortcuts for inputting frequently used messages

AI-based platform which conducts a conversation via auditory or textual methods

Manage contact details and communication with clients

Assemble applications and bots from pre-made building blocks without having to write software code or knowing a programming language

Provides a channel for team members to share media files, communicate, and work together

Centralized database of stakeholders and their contact information such as names, address, phone number etc.

Interprets what a user is doing based on context and helps guide them through the process.

Add customized logos and colors to align with company branding

Create unique call-to-actions to drive clicks (buttons, banners, graphics, etc.)

Import and export data to and from software applications

Content that alters based on the user's behavior, preferences, and interests, providing a personalized experience

Tracks metrics that provide insight into how a user interacts with any interface or product

Public or private sharing of digital files such as documents, audio/video, images, and more

Geographic location of visitors determines behavior of the software

Automatically identify and save contact information of potential customers

Engage with a lead throughout the sales process by actively providing information

Divide leads into buckets based on predefined criteria and routing rules

Ability to chat online in real time

Automate workflows and trigger campaigns based on customer actions

See past and upcoming campaigns and communications in a calendar view

Access software remotely via mobile devices

Manage and support multiple languages

Form to collect visitor contact information when live chat isn't available

Existing bot models for AI-based tools commonly used for auditory and textual conversation methods

Copy on the page or chat window encouraging the user to engage with the chat option

Plan and coordinate all the resources, costs and time needed to execute assignments

Trigger clickable pop-up messages

View and track pertinent metrics to find patterns and gain insights from data

Monitor conversion rates and analyze effectiveness and profitability of marketing efforts

Track in detail how users interact with your campaigns and pages (scrolling, button interactions, etc.)

Group leads or contacts based on their specific characteristics

Manage campaigns and track engagement for marketing efforts across social media channels

Create, save, and re-purpose templates for emails, forms, etc.

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Features

5.0 (2)

5.0

Based on 2 reviews

## Pricing

Value for money

5.0 (2)

Free Trial

Free Version

Basic

$29.00

Flat Rate,Per Month

Value for money

5.0 (2)

5.0

Based on 2 reviews

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## Support, customer service and training options

Customer Service

5.0 (2)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (2)

5.0

Based on 2 reviews

## User reviews

Overall rating

5.0

Based on 2 reviews

Filter by rating

5(2)

4(0)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

MB

Mees B.

Project Manager

Music

### "I AM POP review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

April 24, 2020

POP makes building meaningful relationships with fans way easier, and the software is really easy to use. If I need any support, my emails always get a reply within an hour. We've been using POP for over a year now, and with new features that have been introduced lately the tool has become even more valuable for us!

Pros

POP is really easy to use, and has some really powerful features. Getting in touch with fans or customers easily in a personalised way, is something very important. The 'Campaign' page is structured really well, and building a flow doesn't require too many skills. Also being able to communicate with all people who left a comment is a really cool feature (Comment to Messenger feature). This is the easiest way of converting comments into valuable contacts. The 'Ask for user data' function is also something that I love to use. By asking for an email adress, phone number or anything else, it is way easier to create a ongoing funnel.

Cons

It may be a good thing to connect your audience with a certain campaign. So for example if I built a flow for a giveaway, I am not directly able to see which contacts entered my audience via this flow. It would be fantastic to have a function in the 'Campaigns' tab where you can see the audience related to a flow.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

April 28, 2020

Thanks a lot for reviewing our product, Mees! We're glad to hear you're enjoying our service and the features it has to offer. Great that you've able to put POP to good use to connect with your audience. You're right that, at the moment, you're not able to filter your audience based on specific flows they have triggered in the past. However, what you could do is add an 'Action component' to the start of the flow, which adds everyone who passes that point of the flow to a segment. Then you'll be able to filter your audience for that segment, which basically achieves what you're looking for. We'll take your feedback into consideration during our next roadmap meeting, as it's a feature we believe could definitely come in handy!

NZ

Niels Z.

Growth marketer

Mechanical or Industrial Engineering

### "Generating new leads with POP's chat marketing platform works like a charm"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 21, 2020

Smooth, elegant design. Great, quick and helpful support. But most of all, I found a new channel (chat/messenger marketing) to gather leads thanks to POP!

Pros

POP was the first chat platform to seamlessly turn our facebook audience into actual new leads. The interface is smooth & intuitive. After we've set up our first campaign, we could generate around 50 new leads per post.

Cons

I don't like the integration with FB's messaging ads . That's also FB's mistake/

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

April 23, 2020

Thank you for reviewing our product, Niels. We're glad to hear you're enjoying our services and that POP managed to turn your Facebook audience into new leads. We agree that Facebook's ad platform can be a little overwhelming sometimes, but we're doing everything we can to keep optimizing our integration with Facebook's ever-changing platform!

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