---
title: "Harmo Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about Harmo Software - reviews, pricing plans, popular comparisons to other Review Management products and more."
source_url: "https://www.capterra.com/p/192770/Reviewr/"
page_type: "product"
language: "en"
---

# 

 Harmo Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on August 26, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)

Harmo

## What is Harmo?

Aumente o fluxo de clientes em suas lojas físicas com a Harmo, a solução líder em drive-to-store do varejo brasileiro. Com a Harmo, a sua empresa vai: - Aumentar o fluxo de clientes em sua loja: Atraímos clientes que estão pesquisando online por empresas como a sua na região. - Gerar mais vendas: Convertemos clientes em compradores, aumentando seu faturamento. - Melhorar a experiência do cliente: Sua empresa passa a oferecer uma experiência omnichannel perfeita, integrando o online e o offline. Além disso, clientes Harmo contam com consultoria especializada: - Oferecemos sucesso do cliente ativo e personalizado, com estratégias drive-to-store sob medida para o seu negócio. Conte com a expertise da nossa equipe para: - Desenvolver e implementar um plano de ação eficaz do zero. - Aplicar as melhores práticas do mercado, com base em dados e análises. - Obter resultados, aumentando o fluxo de clientes em suas lojas físicas.

## What is Harmo used for?

[Reputation Management](https://www.capterra.com/reputation-management-software/)[Review Management](https://www.capterra.com/review-management-software/)

Top alternative

Featured

Overall rating

Based on 0 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

R$49

Per User, Per Month

Free trial  
not available

Free version not included

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Harmo?[Manage this product listing](https://www.g2.com/products/harmo/claim_requests/new?auto=true)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Harmo

0.0

VS.

[4.9 (236)](https://www.capterra.com/p/176189/Okendo/reviews/)

Starting Price

R$49

Per User, Per Month

Starting Price

$19

Other, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

0.0 (0)

Ease Of Use

4.8 (155)

Value For Money

0.0 (0)

Value For Money

4.6 (148)

Customer Service

0.0 (0)

Customer Service

4.8 (147)

## Harmo alternatives

[4.7 (707)](https://www.capterra.com/p/152997/BirdEye/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[4.9 (82)](https://www.capterra.com/p/183655/Score-My-Reviews/reviews/)

Starting price

$49.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

Highest Rated

[TrueReview](https://www.capterra.com/p/210085/TrueReview/)

[5.0 (155)](https://www.capterra.com/p/210085/TrueReview/reviews/)

Starting price

$49.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/210085/TrueReview/)

[Trustpilot](https://www.capterra.com/p/169618/Trustpilot/)

[4.5 (1,206)](https://www.capterra.com/p/169618/Trustpilot/reviews/)

Starting price

$299.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

90%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/169618/Trustpilot/)

## FAQs about Harmo

Overview

### What company size and specific industries is Harmo built for?

Harmo is designed for small to large retailers in food and beverage, shopping centers, supermarkets, pharmacies, fashion, pet care, fuel, home appliances and electronics, perfumes and cosmetics, and beauty and wellness. It fits businesses that operate in consumer-facing retail sectors and related commercial environments.

Features and Usability

### What are the key features of Harmo?

Harmo offers CRM Integration, Dashboard, Reporting/Analytics, and Review Monitoring for managing customer feedback data. It also includes Review Request, Review Generation, Response Management, Negative Feedback Management, and Sentiment Analysis to support review collection, reply handling, and feedback analysis.

Getting Started and Support

### What training and onboarding options does Harmo offer?

Harmo provides live online sessions and documentation to help teams get started. Live online sessions support guided setup and direct instruction, while documentation offers written reference material for self-paced learning and later review of product features and steps.

Getting Started and Support

### What customer support options does Harmo offer?

Harmo provides chat support. No reviewer feedback about support experience is available in the catalog data, so response times, helpfulness, and common support issues cannot be described here. The available support channel is limited to chat, and no additional support details are provided.

## Features

AI summary

Based on 2,212 Review Management reviews

Capterra reviewers highlight these as the features buyers care about most when choosing review management software:

-   **Review Request** (**56%** of reviewers rated this feature as critical)
-   **Feedback Management** (**50%**)
-   **Review Monitoring** (**48%**)

Harmo supports **Review Request** and **Review Monitoring**, giving teams a way to collect more customer reviews and keep track of what is being said across review channels. However, it does not include **Feedback Management**. Instead, it offers **Negative Feedback Management** (**53%**), which helps businesses respond to issues quickly and address customer concerns before they affect brand perception, providing teams with better control over reputation and customer experience.

CRM Integration

Integration with third-party CRM systems

Dashboard

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Negative Feedback Management

Identify, track, and respond to negative feedback

Reporting/Analytics

View and track pertinent metrics to find patterns and gain insights from data

Response Management

Planning and managing of resources and procedures to mitigate the impact of events and incidents

Review Monitoring

Automatically monitor and receive alerts for any new online reviews

Harmo 8 features

### All Features
- CRM Integration: Integration with third-party CRM systems
- Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics
- Negative Feedback Management: Identify, track, and respond to negative feedback
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Response Management: Planning and managing of resources and procedures to mitigate the impact of events and incidents
- Review Monitoring: Automatically monitor and receive alerts for any new online reviews
- Review Request: Allows businesses to request reviews from their customers
- Sentiment Analysis: Categorize emotions expressed and identify if they are positive, negative or neutral

---

## Pricing

Basic

R$49.00

Per User,Per Month

## Support, customer service and training options

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

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