Helping businesses choose
better software since 1999
better software since 1999
Guides & Research
Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.
Capterra carefully verified over 2 million reviews to bring you authentic software and services experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. Learn more.
Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software and service providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. Learn more.
Running an ABA practice can be overwhelming, but we're here to make it a breeze! At AlohaABA, we've got you covered with our all-in-one practice management software. Say goodbye to the headache of scheduling, payroll, billing, and insurance claims. Our system takes care of it all, while our dedicated Customer Success Managers provide 24/7 support. With AlohaABA, you can finally focus on what truly matters - your patients. Let us handle the heavy lifting and help your ABA practice thrive!
Provider
Aloha Practice Management
Located In
United States
Foundation
2015
Open API
No
Deployment
Cloud, SaaS, Web-Based, On-Premise Windows
Training
Webinars, In Person, Live Online, Documentation, Videos
Support
Chat, Phone Support, Email/Help Desk, Knowledge Base, FAQs/Forum
ABA service providers, BCBA’s, RBT’s, ABA business owners, behavioral healthcare technicians, Speech therapists, Occupational therapists, Behavior Analysts, behavior therapists, Speech pathologist
Content Source: AlohaABA
Based on other buyer's searches, these are the products that could be a good fit for you.
AlohaABA Reviews
Pros
Sensitive content hidden] is knowledgable, patient, efficient and has a great sense of humor. I really appreciate working with her and her patience in training me.
Customer service has been the best in town, everyone is responsive and helpful, including those in the management positions and higher ups.
The system is easy to use, looks clean and professional, has lots of great reports, billing is easy to push out, and the staff there is responsive and helpful.
The product is visually appealing, super user friendly, and doesn't complicate processes with redundancies like many of their competitors' platforms do.
Cons
I do think that many of the reported problems are due to users misunderstanding procedures. LOVE that customer service responds quickly to facebook group.
So far I have not been able to find something I dislike.
One feature of this company that I find inconvenient is the inability to save notes.
The only feature missing for our team is an app.
"Aloha ABA Review"
Overall: We are very happy with AlohaABA so far. The integrations are nice for clinical documentation and it just has made seeing clients a lot easier than it would be manually.
Pros: Aloha is clearly built for BCBA's and people running ABA companies. It feels like they've thought of everything I could possibly need or run into.
Cons: I would love an app, but that isn't the biggest deal. Their browser based software scales well on all devices.
"Feeling Empowered in a System that CAN Support an ABA Organization"
Overall: 100% positive from the demo, onboarding to day to day use. I was able to schedule a follow up call to get additional help after I began to heavily use the system with managing receivables/co-payments. Staff love it! I feel empowered running my business with the ability to see snapshots of billables from my dashboards as well as adding a level of accountability with ensuring that my BCBAs managing their overall billables.
Pros: I loved the ease of set up. My onboarding did not take that long. My onboarding specialist made time for me and did not rush me when I had questions.
Cons: I don't have any Cons directly related to use of the system. I do think some of the help documentation may be worth of a revisit for updates, but overall -- great product.
"Amazing Customer Service and Support"
Overall: AlohaABA has been invaluable, thanks to the incredible support I've received from the team, especially [sensitive content hidden]. She’s been my go-to for every question and need, always responsive, attentive, and kind. Her guidance has been instrumental in my success, and I couldn’t be more grateful. [sensitive content hidden] has been with me through every step of my journey, from filing my first claim and handling denials to celebrating when I reached six figures. I truly attribute my success to the outstanding customer service at AlohaABA. The confidence I have today to support my clients and grow my business is due to this platform and its commitment to helping small business owners and clinicians like me make a meaningful impact in ABA with independent practices. Thank you for creating such an empowering resource!"
Pros: Ease of use, price point, and amazing customer service/support. The Aloha team is always available to assist.
Cons: Claim correction and recoupment process could be streamlined.
"Software is good the user interface could be better"
Overall: The customer support was amazing, especially from [sensitive content hidden], 10/10.
Pros: Billing and reports are very well done.
Cons: The user interface with scheduling could be better. The month view isnt useable. All the cons have been submitted as tickets by myself and [sensitive content hidden].
"Exceptional Support and Unmatched User Experience with AlohaABA"
Overall: My experience with AlohaABA has been nothing short of phenomenal! The customer support truly sets it apart from all other billing platforms I've used, including WebABA, CentralReach, Kareo, Medisoft, and ClinicSource. None of them come close to the level of respect, attentiveness, and dedication that the AlohaABA team provides. The value of their support alone makes a huge difference in the overall experience, elevating the software far beyond its competitors.
Pros: The outstanding customer support! The people behind the product truly make all the difference. The fact that the team who built the product is still actively involved and deeply understands customer needs is impressive. Their responsiveness is exceptional—I've never had to wait more than a couple of hours for a reply from their support team. It shows their commitment to both the product and their customers.
Cons: While there have been a few minor glitches and occasional unexplained errors, the exceptional customer support more than makes up for it. The team is incredibly responsive, quickly addressing any issues and even jumping on a call to fully understand the impact on your organization. Their dedication to resolving problems is truly unmatched.
