# AlohaABA Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is AlohaABA the right Applied Behavior Analysis solution for you? Explore 59 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/192774/AlohaABA/reviews

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AlohaABA

4.9 (59)

[View alternatives](https://www.capterra.com/p/192774/AlohaABA/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated April 30th, 2026

# Reviews of AlohaABA

Ease of use

4.8

Customer Service

5.0

## Pros and Cons in Reviews

NW

NYKIA W

Clinical Director, OwnerHospital & Health Care, 2 - 10 employeesUsed the software for: Less than 6 months.

“It allows me to save so much time doing tasks that used to be so time consuming like billing.“

May 30, 2025

SH

Scott H

CEOMental Health Care, 2 - 10 employeesUsed the software for: Less than 6 months.

“There is no unique client identifier available in the client view which makes it more difficult when processing credit card payments.“

April 10, 2025

DW

Devann W

BCBAHospital & Health Care, 11 - 50 employeesUsed the software for: 1-2 years.

“Adding client profiles and finding information is easy once you figure out the navigation“

January 4, 2026

KL

Kerri L

DirectorHospital & Health Care, 11 - 50 employeesUsed the software for: Less than 6 months.

“Our Speech and OT staff often need to save their notes before finishing them at a later time, and the process to go back to these notes is a bit cumbersome.“

March 21, 2025

KS

Katie S

CEOMedical Practice, 11 - 50 employeesUsed the software for: 6-12 months.

“The customer support truly sets it apart from all other billing platforms I've used, including WebABA, CentralReach, Kareo, Medisoft, and ClinicSource.“

September 11, 2024

GN

Gabriella N

CEO, Executive Clinical DirectorMental Health Care, 11 - 50 employeesUsed the software for: Less than 6 months.

“The view for scheduling isn't as user-friendly and you cannot see a monthly view for the schedule.“

August 19, 2024

DW

Devann W

BCBAHospital & Health Care, 11 - 50 employeesUsed the software for: 1-2 years.

“Tracking RBT supervision is also relatively easy.“

January 4, 2026

CG

Casey G

MemberHospital & Health Care, 11 - 50 employeesUsed the software for: 6-12 months.

“Also can be a little clunky at times.“

May 30, 2024

## Showing most helpful reviews

Showing 1-25 of 59 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Joseph W.  
Operations Manager  
Mental Health Care  
Used the software for: Less than 6 months

### "Aloha ABA Review"

May 7, 2024

5.0

We are very happy with AlohaABA so far. The integrations are nice for clinical documentation and it just has made seeing clients a lot easier than it would be manually.

Pros

Aloha is clearly built for BCBA's and people running ABA companies. It feels like they've thought of everything I could possibly need or run into.

Cons

I would love an app, but that isn't the biggest deal. Their browser based software scales well on all devices.

Review Source

VC

Vanessa C.  
BCBA, Owner of Prevail ABA  
Mental Health Care  
Used the software for: I used a free trial

### "We LOVE Aloha!"

January 10, 2025

5.0

Our experience was so so good! \[sensitive content hidden\] really got us up and running quickly. She made it so easy for us to set up. She was always on time to every meeting and emailed us back to answer any questions we had, even on holidays. I am a very ADHD human being and I cannot believe I got as far as I did with onboarding with Aloha. I could not have done it without \[sensitive content hidden\] support.

Pros

Easy to use Provides everything a BCBA/ABA company could possibly need

Cons

I can't think of anything I don't like besides I wish there was an app maybe just to view the schedule, but I also understand with everything Aloha provides, how that could be impossible

Review Source

SK

Shawnalee K.  
Billing Admin  
Mental Health Care  
Used the software for: I used a free trial

### "Aloha Review "

March 24, 2025

4.0

It was fine. We had a free trial to see how it would work for us and it didn't work out. It was lacking too much for the cost at the time.

Pros

The mental health facility I had worked at, was potentially looking at adding on ABA therapy and we look into this software specifically for that purpose. It was an easy to use interface, pretty to look at, okay reporting, and had billing/payroll integrated.

Cons

No app for patients/users, some of the reporting features was lacking, and the scheduling calendar at the time needed improvement.

Review Source

TS

Tori S.  
Owner  
Medical Practice  
Used the software for: Less than 6 months

### "Great Support for Startups"

November 16, 2024

5.0

As a startup, AlohaABA has been fantastic. They were upfront with me about the best time to start with AlohaABA and the customized onboarding experience was wonderful. As someone who was terrified of billing, the support and ease of use through the system was seamless and I now have a confidence that I did not expect to have this early on in the game. The report features are also very helpful for viewing things I didn’t even realize I would want to reference. I wished I learned about this years ago but am so glad I checked them out when starting my own company.

Pros

The billing and integration features as well as the customized support for onboarding.

Cons

It’s a small thing, but when a new tab opens up each time to look at the scheduling page.

Alternatives considered

[TherapyPM](https://www.capterra.com/p/252107/TherapyPM/)[CentralReach](https://www.capterra.com/p/140743/CentralReach/)[Theralytics](https://www.capterra.com/p/179836/Theralytics/)

Reason for choosing AlohaABA

Pricing, support for set up and billing, integrations

Switched from

[CentralReach](https://www.capterra.com/p/140743/CentralReach/)

I was looking for something new and something that didn’t have downtime in Hawaiis evening time.

Review Source

KS

Katie S.  
CEO  
Medical Practice  
Used the software for: 6-12 months

### "Exceptional Support and Unmatched User Experience with AlohaABA"

September 11, 2024

5.0

My experience with AlohaABA has been nothing short of phenomenal! The customer support truly sets it apart from all other billing platforms I've used, including WebABA, CentralReach, Kareo, Medisoft, and ClinicSource. None of them come close to the level of respect, attentiveness, and dedication that the AlohaABA team provides. The value of their support alone makes a huge difference in the overall experience, elevating the software far beyond its competitors.

Pros

The outstanding customer support! The people behind the product truly make all the difference. The fact that the team who built the product is still actively involved and deeply understands customer needs is impressive. Their responsiveness is exceptional—I've never had to wait more than a couple of hours for a reply from their support team. It shows their commitment to both the product and their customers.

Cons

While there have been a few minor glitches and occasional unexplained errors, the exceptional customer support more than makes up for it. The team is incredibly responsive, quickly addressing any issues and even jumping on a call to fully understand the impact on your organization. Their dedication to resolving problems is truly unmatched.

Alternatives considered

[Lumary ABA](https://www.capterra.com/p/10014632/Lumary-ABA/)

Reason for choosing AlohaABA

We demoed a few products (can’t remember all of the names)I chose AlohaABA because my demo was a live demo and dont by \[sensitive content hidden\] . As a small business owner, my respect was through the roof that \[sensitive content hidden\] was still involved and cared about the experience of new customers.

Review Source

OA

Osledis A.  
Executice Administrator  
Medical Practice  
Used the software for: Less than 6 months

### "Streamlined Scheduling and Billing with Aloha ABA"

November 5, 2024

5.0

Aloha ABA is the best software for our ABA practice. We have tried other ones, and nothing compares to Aloha. It is easy to navigate, and the onboarding process and team help you make the most of this platform, which is amazing. I have no words to explain how Aloha simplified my billing process. I truly and highly recommend Aloha ABA.

Pros

The scheduling and billing process with Aloha ABA is easy to create, maintain, and review. With Aloha ABA, there are no chances to miss anything.

Cons

None, everything is good with the software.

Review Source

KH

Kristin H.  
Owner, CEO of Pearl ABA LLC.  
Education Management  
Used the software for: 6-12 months

### "I would give Aloha ABA a great review."

August 25, 2025

5.0

I am very pleased with Aloha ABA. The support that I receive is what I need to be successful. No question is to small. They are there to help you.

Pros

I enjoy the customer support at Aloha ABA. The team is always ready to help you be successful. I appreciate that any time I need to schedule a meeting they are always available for me.

Cons

Not sure I think I would say that they try hard to make their platform accessible and affordable for consumers.

Review Source

SJ

Suvratha J.  
BCBA  
Mental Health Care  
Used the software for: I used a free trial

### "First with AlohaABA"

July 10, 2025

5.0

It’s been great so far and I’m really excited to use it more. I’m hoping that Aloha makes my life easier with billing.

Pros

Billing features and scheduling multiple people and being able to see everyone’s schedules at the same time.

Cons

It’s a learning curve but that’s to be expected with any new system that you’re setting up. It seems like it’s a lot but I’m sure becoming familiar will help with the work flow.

Switched from

[SimplePractice](https://www.capterra.com/p/130710/SimplePractice/)

Billing and ERA were difficult to manage

Review Source

KL

Kerri L.  
Director  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Aloha ABA - A customizable and user-friendly EMR "

March 21, 2025

5.0

Having just completed our training and onboarding process, we can say with confidence that we feel we selected the best EMR product for our program. Throughout this experience, our customer success manager remained highly engaged, sharing her vast knowledgebase of Aloha ABA while also remaining responsive to questions posed both during live sessions and via email. We are pleased with the automatic syncing between Aloha ABA and the data collection system we chose to integrate. Additionally, we have found the array of reports that can be generated extremely helpful, and they have already increased our efficiency. We look forward to becoming more proficient in all that the system offers.

Pros

The system is highly intuitive, and the icons are incredibly helpful! Aloha has streamlined its system to make finding needed information easy without requiring significant training or experience in EMR navigation.

Cons

We are using the forms manager to create notes for related services sessions. Our Speech and OT staff often need to save their notes before finishing them at a later time, and the process to go back to these notes is a bit cumbersome.

Review Source

Response from Aloha Practice Management

March 25, 2025

Thanks Kerri! We’re so glad to hear AlohaABA has been easy to use and that onboarding went smoothly. It’s great that the integrations and reports are already helping your team!   We appreciate your feedback on saving and revisiting notes and will share it with our product team. Looking forward to continuing to support you!   — The AlohaABA Team

SH

Scott H.  
CEO  
Mental Health Care  
Used the software for: Less than 6 months

### "Great software for ABA"

April 10, 2025

5.0

Our experience was great. We had help at every stage, and the way the onboarding was laid out helped us understand the system in a manner that made sense and was easy to train the rest of our staff.

Pros

Ease of setup and use. Very user-friendly and its integration with HiRasmus greatly reduces our billing process activities.

Cons

There is no unique client identifier available in the client view which makes it more difficult when processing credit card payments.

Review Source

GM

Gayle M.  
Electronic Systems Analyst  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Aloha ABA"

May 19, 2022

5.0

We left another ABA software that we had been using for over ten years. Best decision we ever made. The Aloha team is always there to work with us on getting the most out of their product. They work along side with my staff helping us work smarter not harder, just as if they were part of our company. Their customer service is outstanding!

Pros

Aloha is very user friendly, training staff to use the new software was an easy process. The Aloha staff was there supporting during the entire process and continue to be available and work with us on getting the most out of their product.

Cons

Aloha continues to update their product and add new features hard to say there is anything I like least about the software as they are always improving.

Alternatives considered

[CentralReach](https://www.capterra.com/p/140743/CentralReach/)

Reason for choosing AlohaABA

Price and the feeling that Aloha cared about our business where as Central Reach didn't seem interested.

Review Source

Response from Aloha Practice Management

May 20, 2022

Thanks for the review Gayle!

EC

Elizabeth C.  
Clinical Director  
Education Management  
Used the software for: Less than 6 months

### "Wonderful Experience"

June 29, 2022

5.0

I absolutely love the platform. It is super user-friendly. The customer service is exceptional. We have not had one negative experience since switching over to Aloha. We were previously using a platform that constantly had glitches. We have not had this problem with Aloha. I highly recommend this platform to anyone who is looking for a practice management system.

Pros

Exceptional customer service User-friendly Aesthetically pleasing No technical issues Reasonably priced

Cons

Does not offer data collection features

Alternatives considered

[RethinkBH](https://www.capterra.com/p/177929/rethink/)

Reason for choosing AlohaABA

The ReThink platform was too complicated to use. The reports also required a download that was overly confusing.

Switched from

[CentralReach](https://www.capterra.com/p/140743/CentralReach/)

Contact glitches and loss of information Unsatisfactory customer service Overpriced

Review Source

CP

CARRIE P.  
Executive Director  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Love Aloha ABA"

June 29, 2024

5.0

We could not be happier with the platform and the customer service. Love it.

Pros

Ease of use and incredible customer service.

Cons

Many bugs worked out as we go. We have not been impacted but many have. I do think that many of the reported problems are due to users misunderstanding procedures. LOVE that customer service responds quickly to facebook group.

Review Source

AT

Anilga T.  
CEO  
Consumer Services  
Used the software for: Less than 6 months

### "Overall Great ABA soft"

May 22, 2024

4.0

Pros

Ease of use and great customer service at all times

Cons

Development needs to focus on patient portal, creating custom forms, appointment reminders etc

Review Source

AH

Alissa H.  
BCBA  
Individual & Family Services  
Used the software for: Less than 6 months

### "Billing made easy"

June 7, 2024

5.0

Pros

I enjoyed the full support at setup to get everything up and going as well as how responsive the team is. The platform has been easy to use and very effective.

Cons

I would love if Aloha came out with a mobile app to make quickly adding sessions to my schedule easier.

Review Source

MR

Maranda R.  
Chief Operating Officer  
Hospital & Health Care  
Used the software for: 2+ years

### "Supportive Steps"

January 25, 2024

5.0

I have absolutely no complaints whatsoever. Everything has been exceptional, and I couldn't be more satisfied. From service to product quality, every aspect has exceeded my expectations, making my experience truly outstanding

Pros

I appreciate the excellent customer support and the effortless customization options provided by this platform. The responsive assistance enhances my experience, and the user-friendly customization tools allow us to tailor the platform to our specific needs seamlessly.

Cons

One feature of this company that I find inconvenient is the inability to save notes. It hinders organization and productivity as I can't revisit or reference important information. Implementing a note-saving feature would significantly enhance the user experience and functionality.

Review Source

LK

Lee K.  
CFO/CTO  
Mental Health Care  
Used the software for: 6-12 months

### "Just pick ALOHA BEST CHOICE EVER"

August 17, 2023

5.0

ALOHA helps and build ABA Firms. They help build out new firms and their support makes us grow together. Aloha and ABA of North Texas. \[sensitive content hidden\], and their team helps a practice grow

Pros

Support is amazing and unsurpassed in this industry

Cons

Haven’t found one yet the product keeps growing

Reason for choosing AlohaABA

Nonr

Switched from

[RethinkBH](https://www.capterra.com/p/177929/rethink/)[CentralReach](https://www.capterra.com/p/140743/CentralReach/)

Ease of use

Review Source

MA

Mariah A.  
BCBA and owner  
Hospital & Health Care  
Used the software for: 6-12 months

### "Great Training "

April 23, 2024

5.0

Very user friendly product and a great team to work with

Pros

Best onboarding for practice management software in the industry.

Cons

I wish there was a better way to organize documents in the “cabinet” visually but that’s a small thing .

Review Source

PT

Perla T.  
Clinical Director  
Mental Health Care  
Used the software for: Less than 6 months

### "Aloha ABA is amazing "

February 14, 2024

5.0

Pros

AlohaABA is a great practice management to begin with however, \[sensitive content hidden\] has made the whole process such a pleasure and fun learning curve for my team. She is truly a delight to work with.

Cons

At this time, we do not have any present cons when it comes to AlohaABA.

Alternatives considered

[CentralReach](https://www.capterra.com/p/140743/CentralReach/)

Review Source

AM

Aimun M.  
CEO  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Super easy to use + amazing customer support"

April 22, 2024

5.0

Pros

Customer service- \[sensitive content hidden\] our customer service rep is always on it and super helpful. The ease of use is also fantastic - very easy to understand and implement, yet still packs a ton of features in

Cons

Pricing is expensive for just a practice management software - will likely have to purchase a data collection software separately

Review Source

EM

Elle M.  
Founder  
Mental Health Care  
Used the software for: 2+ years

### "Amazing experience "

January 2, 2026

5.0

Have tried a few other platforms and we feel most supported with with Aloha has to offer. It’s clear they care about the providers they support and services we offer.

Pros

Customer support and genuine care. They are always improving to make things more efficient for providers. Minor issues that have come up have been resolved quickly. Suggestions for features offered are taken seriously!

Cons

Few features could use updates/improvements to increase productivity but this is made up for in client care. Aloha listens!

Alternatives considered

[RethinkBH](https://www.capterra.com/p/177929/rethink/)

Reason for choosing AlohaABA

The demo sold us. We could tell that the developers cared about the product they were creating and cared about the field and its providers

Switched from

[CentralReach](https://www.capterra.com/p/140743/CentralReach/)

Too many unused features with added cost and no option to opt out. Getting support for training, challenges, questions, etc. was difficult or near impossible

Review Source

RD

Ricardo D.  
Program Director  
Education Management  
Used the software for: 1-2 years

### "Aloha Excels "

April 16, 2026

5.0

Excellent overall experience. The people who represent Aloha in all the various Departments we have exchange with are very friendly and very helpful.

Pros

With respect to Customer Support, \[sensitive content hidden\] has been super helpful and has quickly responded to an guided us With respect to billing, we greatly appreciate the hard work Lisa and her team have put out to help our billing be processed and paid quickly. Data Collection is easy to navigate and understand. Compared to other billing and data collection platforms the prices are fair and we feel that Aloha has good value for the money charged.

Cons

There is nothing we do not like about Aloha. Overall Aloha has delivered on what they promised to provide.

Switched from

[RethinkBH](https://www.capterra.com/p/177929/rethink/)

Too costly. Porr service. Poor follow up.

Review Source

VM

Veja M.  
BCBA-CEO  
Medical Practice  
Used the software for: 1-2 years

### "Exceptional Customer Support & Unmatched Service from Aloha ABA"

March 20, 2025

5.0

Pros

Our ABA clinic has been using Aloha ABA for almost two years, and I can confidently say that this software has been a game-changer for our operations. However, what truly sets Aloha ABA apart is their unparalleled customer support, specifically from \[sensitive content hidden\], the Customer Success Manager. From the moment we onboarded with Aloha ABA, \[sensitive content hidden\] has been an invaluable resource, guiding us through every step of the process with patience and expertise. Even now, when I encounter challenges (which are always due to user error, not the software itself), \[sensitive content hidden\] is always there to provide immediate support. Whenever I email \[sensitive content hidden\] with a question, they respond and resolve my issue within 24 hours—every single time! I have never experienced customer service at this level. The dedication, responsiveness, and genuine care they show their clients is unmatched. It is clear that Aloha ABA truly puts its customers first, ensuring that we have everything we need to succeed. If you're looking for an efficient, user-friendly ABA software backed by an incredible support team, look no further than Aloha ABA! Thank you, \[sensitive content hidden\] and the entire Aloha ABA team, for your unwavering support and commitment to excellence!

Cons

I really don't have any cons. There is nothing that I do not like about Aloha ABA.

Alternatives considered

[CentralReach](https://www.capterra.com/p/140743/CentralReach/)

Reason for choosing AlohaABA

I thought it was an overall better product.

Switched from

[RethinkBH](https://www.capterra.com/p/177929/rethink/)

I was looking for a bette product with better customer support.

Review Source

AR

Anna R.  
Owner, BCBA  
Individual & Family Services  
Used the software for: Less than 6 months

### "AlohaABA provides excellent value for growing teams"

April 7, 2026

4.0

Pros

Excellent value for the product. Extremely responsive customer support. The website and application are user friendly and easy to train staff on. While data collection is new and not entirely robust, Welina has great features and is easy to get staff up and running. Billing has been seamless so far!

Cons

Aloha has been overall a great product, and we are glad to have made the switch. We do wish that there were templates for treatment plans and assessments directly within the system and that the scheduling calendar was able to be synced to google calendar.

Alternatives considered

[TallyFlex](https://www.capterra.com/p/10036909/TallyFlex/)[Hi Rasmus](https://www.capterra.com/p/10002499/Hi-Rasmus/)

Reason for choosing AlohaABA

Cost, integration, and ease of implementation.

Switched from

[Jane](https://www.capterra.com/p/178984/Jane-App/)[TallyFlex](https://www.capterra.com/p/10036909/TallyFlex/)[Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)

We needed something that would grow with our company and client base.

Review Source

DW

Devann W.  
BCBA  
Hospital & Health Care  
Used the software for: 1-2 years

### "Aloha ABA for clinics "

January 4, 2026

5.0

It integrates well with other platforms I use. There are additional features that could be added to make for an easier work flow for integrating platforms.

Pros

Entering appointments is easy. Tracking RBT supervision is also relatively easy. Adding client profiles and finding information is easy once you figure out the navigation

Cons

Billing reports can look slightly skewed when looking at calendars, as it reports based on actual time rather than billable units

Switched from

[Noteable](https://www.capterra.com/p/203725/Noteable/)

The company switched platforms to ensure integration

Review Source

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