--- title: "AlohaABA Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is AlohaABA the right Applied Behavior Analysis solution for you? Explore 65 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/192774/AlohaABA/reviews/" page_type: "reviews" language: "en" --- AlohaABA 4.9 (65) [View alternatives](https://www.capterra.com/p/192774/AlohaABA/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated July 22nd, 2026 # Reviews of AlohaABA Ease of use 4.8 Customer Service 5.0 ## Pros and Cons in Reviews KS Katie S CEOMedical Practice, 11 - 50 employeesUsed the software for: 6-12 months. “The customer support truly sets it apart from all other billing platforms I've used, including WebABA, CentralReach, Kareo, Medisoft, and ClinicSource.“ September 11, 2024 SH Scott H CEOMental Health Care, 2 - 10 employeesUsed the software for: Less than 6 months. “There is no unique client identifier available in the client view which makes it more difficult when processing credit card payments.“ April 10, 2025 Lorneshia C Executive Clinical DirectorMedical Practice, Self-employedUsed the software for: 1-2 years. “The customer support is nice. If I have any questions, it's very easy for me to get in contact with someone to get answers or a walkthrough“ July 20, 2026 KL Kerri L DirectorHospital & Health Care, 11 - 50 employeesUsed the software for: Less than 6 months. “Our Speech and OT staff often need to save their notes before finishing them at a later time, and the process to go back to these notes is a bit cumbersome.“ March 21, 2025 MA Mayra A Clinical Director , BCBA , ownerMental Health Care, 11 - 50 employeesUsed the software for: 1-2 years. “I think that the structure of the systems are very user friendly for all positions (RBT and BCBA)“ June 4, 2026 GN Gabriella N CEO, Executive Clinical DirectorMental Health Care, 11 - 50 employeesUsed the software for: Less than 6 months. “The view for scheduling isn't as user-friendly and you cannot see a monthly view for the schedule.“ August 19, 2024 JO Janelle O BCBA and Director of ABAMental Health Care, 11 - 50 employeesUsed the software for: Less than 6 months. “The pros of Aloha has been the customer support, value of money, all in one place, and the ease of use“ April 14, 2026 SK Shawnalee K Billing AdminMental Health Care, 2 - 10 employeesUsed the software for: I used a free trial. “It was lacking too much for the cost at the time.“ March 24, 2025 ## Showing most helpful reviews Showing 1-25 of 65 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Susan S. SHE-EO/Clinical Director Mental Health Care Used the software for: Less than 6 months ### "Match Made in Heaven" August 16, 2023 5.0 I am a new entrepreneur and am learning everything on my own and I loved that the first meeting was with one of the creators who took the time out to chat with me and then I was matched with the amazing \[sensitive content hidden\] for my training journey who definitely was my match all the way! She’s a diamond! 👏🏽 Pros There was nothing that I didn’t like- I can’t rave enough about the efficiency, the customer service, the look, the layout, the ease of finding answers to questions, and the people- I just loved it all! Cons Not a darn thing. Reason for choosing AlohaABA I didn’t even consider any other options because I used Aloha ABA before with a previous company and I loved it! Review Source VM Veja M. BCBA-CEO Medical Practice Used the software for: 1-2 years ### "Exceptional Customer Support & Unmatched Service from Aloha ABA" March 20, 2025 5.0 Pros Our ABA clinic has been using Aloha ABA for almost two years, and I can confidently say that this software has been a game-changer for our operations. However, what truly sets Aloha ABA apart is their unparalleled customer support, specifically from \[sensitive content hidden\], the Customer Success Manager. From the moment we onboarded with Aloha ABA, \[sensitive content hidden\] has been an invaluable resource, guiding us through every step of the process with patience and expertise. Even now, when I encounter challenges (which are always due to user error, not the software itself), \[sensitive content hidden\] is always there to provide immediate support. Whenever I email \[sensitive content hidden\] with a question, they respond and resolve my issue within 24 hours—every single time! I have never experienced customer service at this level. The dedication, responsiveness, and genuine care they show their clients is unmatched. It is clear that Aloha ABA truly puts its customers first, ensuring that we have everything we need to succeed. If you're looking for an efficient, user-friendly ABA software backed by an incredible support team, look no further than Aloha ABA! Thank you, \[sensitive content hidden\] and the entire Aloha ABA team, for your unwavering support and commitment to excellence! Cons I really don't have any cons. There is nothing that I do not like about Aloha ABA. Alternatives considered [CentralReach](https://www.capterra.com/p/140743/CentralReach/) Reason for choosing AlohaABA I thought it was an overall better product. Switched from [RethinkBH](https://www.capterra.com/p/177929/rethink/) I was looking for a bette product with better customer support. Review Source SK Shawnalee K. Billing Admin Mental Health Care Used the software for: I used a free trial ### "Aloha Review " March 24, 2025 4.0 It was fine. We had a free trial to see how it would work for us and it didn't work out. It was lacking too much for the cost at the time. Pros The mental health facility I had worked at, was potentially looking at adding on ABA therapy and we look into this software specifically for that purpose. It was an easy to use interface, pretty to look at, okay reporting, and had billing/payroll integrated. Cons No app for patients/users, some of the reporting features was lacking, and the scheduling calendar at the time needed improvement. Review Source RD Ricardo D. Program Director Education Management Used the software for: 1-2 years ### "Aloha Excels " April 16, 2026 5.0 Excellent overall experience. The people who represent Aloha in all the various Departments we have exchange with are very friendly and very helpful. Pros With respect to Customer Support, \[sensitive content hidden\] has been super helpful and has quickly responded to an guided us With respect to billing, we greatly appreciate the hard work Lisa and her team have put out to help our billing be processed and paid quickly. Data Collection is easy to navigate and understand. Compared to other billing and data collection platforms the prices are fair and we feel that Aloha has good value for the money charged. Cons There is nothing we do not like about Aloha. Overall Aloha has delivered on what they promised to provide. Switched from [RethinkBH](https://www.capterra.com/p/177929/rethink/) Too costly. Porr service. Poor follow up. Review Source DW Devann W. BCBA Hospital & Health Care Used the software for: 1-2 years ### "Aloha ABA for clinics " January 4, 2026 5.0 It integrates well with other platforms I use. There are additional features that could be added to make for an easier work flow for integrating platforms. Pros Entering appointments is easy. Tracking RBT supervision is also relatively easy. Adding client profiles and finding information is easy once you figure out the navigation Cons Billing reports can look slightly skewed when looking at calendars, as it reports based on actual time rather than billable units Switched from [Noteable](https://www.capterra.com/p/203725/Noteable/) The company switched platforms to ensure integration Review Source NW NYKIA W. Clinical Director, Owner Hospital & Health Care Used the software for: Less than 6 months ### "Awesome! Definitely recommend (But integrate with Availity)" May 30, 2025 4.0 AlohaABA has been a life changer. It allows me to save so much time doing tasks that used to be so time consuming like billing. Love this product Pros The simplicity of scheduling, billing, and tracking claims. Also love the integration with Hi Rasmus. Cons I wish there was a better integration with Availity so tracking ERAs and for submitting secondary billing. Alternatives considered [Lumary ABA](https://www.capterra.com/p/10014632/Lumary-ABA/) Reason for choosing AlohaABA Allowed small business use so I went with this option Review Source VC Vanessa C. BCBA, Owner of Prevail ABA Mental Health Care Used the software for: I used a free trial ### "We LOVE Aloha!" January 10, 2025 5.0 Our experience was so so good! \[sensitive content hidden\] really got us up and running quickly. She made it so easy for us to set up. She was always on time to every meeting and emailed us back to answer any questions we had, even on holidays. I am a very ADHD human being and I cannot believe I got as far as I did with onboarding with Aloha. I could not have done it without \[sensitive content hidden\] support. Pros Easy to use Provides everything a BCBA/ABA company could possibly need Cons I can't think of anything I don't like besides I wish there was an app maybe just to view the schedule, but I also understand with everything Aloha provides, how that could be impossible Review Source FB Farah B. President and Owner Mental Health Care Used the software for: 1-2 years ### "Amazing Customer Service and Support" November 11, 2024 5.0 AlohaABA has been invaluable, thanks to the incredible support I've received from the team, especially \[sensitive content hidden\]. She’s been my go-to for every question and need, always responsive, attentive, and kind. Her guidance has been instrumental in my success, and I couldn’t be more grateful. \[sensitive content hidden\] has been with me through every step of my journey, from filing my first claim and handling denials to celebrating when I reached six figures. I truly attribute my success to the outstanding customer service at AlohaABA. The confidence I have today to support my clients and grow my business is due to this platform and its commitment to helping small business owners and clinicians like me make a meaningful impact in ABA with independent practices. Thank you for creating such an empowering resource!" Pros Ease of use, price point, and amazing customer service/support. The Aloha team is always available to assist. Cons Claim correction and recoupment process could be streamlined. Alternatives considered [Lumary ABA](https://www.capterra.com/p/10014632/Lumary-ABA/)[RethinkBH](https://www.capterra.com/p/177929/rethink/) Reason for choosing AlohaABA Price point, customer service, month-to-month billing with no contract. Review Source TS Tori S. Owner Medical Practice Used the software for: Less than 6 months ### "Great Support for Startups" November 16, 2024 5.0 As a startup, AlohaABA has been fantastic. They were upfront with me about the best time to start with AlohaABA and the customized onboarding experience was wonderful. As someone who was terrified of billing, the support and ease of use through the system was seamless and I now have a confidence that I did not expect to have this early on in the game. The report features are also very helpful for viewing things I didn’t even realize I would want to reference. I wished I learned about this years ago but am so glad I checked them out when starting my own company. Pros The billing and integration features as well as the customized support for onboarding. Cons It’s a small thing, but when a new tab opens up each time to look at the scheduling page. Alternatives considered [TherapyPM](https://www.capterra.com/p/252107/TherapyPM/)[CentralReach](https://www.capterra.com/p/140743/CentralReach/)[Theralytics](https://www.capterra.com/p/179836/Theralytics/) Reason for choosing AlohaABA Pricing, support for set up and billing, integrations Switched from [CentralReach](https://www.capterra.com/p/140743/CentralReach/) I was looking for something new and something that didn’t have downtime in Hawaiis evening time. Review Source KH Kristin H. Owner, CEO of Pearl ABA LLC. Education Management Used the software for: 6-12 months ### "I would give Aloha ABA a great review." August 25, 2025 5.0 I am very pleased with Aloha ABA. The support that I receive is what I need to be successful. No question is to small. They are there to help you. Pros I enjoy the customer support at Aloha ABA. The team is always ready to help you be successful. I appreciate that any time I need to schedule a meeting they are always available for me. Cons Not sure I think I would say that they try hard to make their platform accessible and affordable for consumers. Review Source RH Rebecca H. Co-Owner Medical Practice Used the software for: Less than 6 months ### "Would recommend " July 1, 2024 5.0 Overall I have had a great experience and Meg was amazing! Pros Easy to use and navigate. Like how simple it is to add in authorizations and sessions. Cons Be able to make a session for a client without assigning a technician. Maybe have an area for 'open shifts' or 'floating sessions'. This way if a technician is out we can simply remove them while looking for coverage. Would love an app to get onto Aloha, like a shortcut. Alternatives considered [CentralReach](https://www.capterra.com/p/140743/CentralReach/) Reason for choosing AlohaABA Linked up with motivity which is the data collection system we wanted to use Review Source KL Kerri L. Director Hospital & Health Care Used the software for: Less than 6 months ### "Aloha ABA - A customizable and user-friendly EMR " March 21, 2025 5.0 Having just completed our training and onboarding process, we can say with confidence that we feel we selected the best EMR product for our program. Throughout this experience, our customer success manager remained highly engaged, sharing her vast knowledgebase of Aloha ABA while also remaining responsive to questions posed both during live sessions and via email. We are pleased with the automatic syncing between Aloha ABA and the data collection system we chose to integrate. Additionally, we have found the array of reports that can be generated extremely helpful, and they have already increased our efficiency. We look forward to becoming more proficient in all that the system offers. Pros The system is highly intuitive, and the icons are incredibly helpful! Aloha has streamlined its system to make finding needed information easy without requiring significant training or experience in EMR navigation. Cons We are using the forms manager to create notes for related services sessions. Our Speech and OT staff often need to save their notes before finishing them at a later time, and the process to go back to these notes is a bit cumbersome. Review Source Response from Aloha Practice Management March 25, 2025 Thanks Kerri! We’re so glad to hear AlohaABA has been easy to use and that onboarding went smoothly. It’s great that the integrations and reports are already helping your team!   We appreciate your feedback on saving and revisiting notes and will share it with our product team. Looking forward to continuing to support you!   — The AlohaABA Team LN Lindsay N. CEO Health, Wellness and Fitness Used the software for: 1-2 years ### "Excellent Easy to Use Software" July 6, 2023 5.0 Overall, AlohaABA has been excellent to work with. Pros Our company, Acuity Behavior Solutions (\[sensitive content hidden\]), provides individualized ABA Applied Behavior Analysis therapy to children with autism, and other developmental disabilities. AlohaABA has been amazing to work with for scheduling sessions, entering authorizations, tracking appointments, payroll, and sending billing out to insurance companies electronically. The system is easy to use, looks clean and professional, has lots of great reports, billing is easy to push out, and the staff there is responsive and helpful. Their email support team responds quickly, and every staff member I have interacted with has been wonderful. The billing services are run by a very knowledgeable team who has made my life so much easier. Their implementation startup team is readily available for questions. I have personally had a great experience and this is my opinion as the owner of a growing quality focused ABA agency. Overall, a great experience! Cons They are working on integrating data collection with a few other companies. Review Source MR Maranda R. Chief Operating Officer Hospital & Health Care Used the software for: 2+ years ### "Supportive Steps" January 25, 2024 5.0 I have absolutely no complaints whatsoever. Everything has been exceptional, and I couldn't be more satisfied. From service to product quality, every aspect has exceeded my expectations, making my experience truly outstanding Pros I appreciate the excellent customer support and the effortless customization options provided by this platform. The responsive assistance enhances my experience, and the user-friendly customization tools allow us to tailor the platform to our specific needs seamlessly. Cons One feature of this company that I find inconvenient is the inability to save notes. It hinders organization and productivity as I can't revisit or reference important information. Implementing a note-saving feature would significantly enhance the user experience and functionality. Review Source BS BRIGETTE S. CEO Hospital & Health Care Used the software for: 6-12 months ### "This platform was easy to set up and train others on" April 24, 2024 5.0 Pros The set up for Aloha was easy with the support of their team and implementing it with my team was simple. It is not difficult to train others on use of this platform. One of the biggest upsides is the link with HiRasmus, makes life so much easier! Cons I wish the reporting was more fleshed out and scheduling had some more user-friendliness features but overall this platform is great. Review Source JL Jeanette L. BCBA Individual & Family Services Used the software for: Less than 6 months ### "Great platform " May 1, 2024 5.0 Great platform. Easy to use across all employees. Great features that are needed as a clinician. Pros The user friendly features! With so many features available, it is still very easy to navigate. Cons So far I have not been able to find something I dislike. Switched from [CR Essentials](https://www.capterra.com/p/210165/Behaviorsoft/) Not functional features. Not user friendly. Review Source AR Anna R. Executive Director Mental Health Care Used the software for: 6-12 months ### "Excellent Customer Service " May 9, 2024 5.0 My overall experience w/ Aloha ABA has been excellent! Pros My customer success manager! \[sensitive content hidden\] is knowledgable, patient, efficient and has a great sense of humor! I really appreciate working with her and her patience in training me. She deserves accolades! Cons I wish utilization per client was more clear Reason for choosing AlohaABA Integration w/ Motivity, customer service and pricing Review Source BS Bryant S. Founder and CEO Medical Practice Used the software for: Less than 6 months ### "Outstanding Practice Management Platform and Customer Service" September 28, 2022 5.0 The implementation process has been outstanding because I have a standing appointment with one customer success lead who shows me exactly how to do what I need to do, just when I need to do it, at each stage of my company's development. The customer success lead is very responsive and written and spoken communication are excellent. Pros The product is visually appealing, super user friendly, and doesn't complicate processes with redundancies like many of their competitors' platforms do. Cons I wish it had (a) tools for accepting online payments, (b) tools for culture building such as pulse checks, employee or customer surveys, customer relationship management tools, and employee relationship management. Reason for choosing AlohaABA I was looking for something I could afford in startup mode, something that was model and clean and user friendly, and I didn't want to use electronic behavior data collection. AlohaABA gives me only the tools I need. Review Source Response from Aloha Practice Management October 10, 2022 Thanks for the amazing feedback! LC Lilyan C. CEO Hospital & Health Care Used the software for: Less than 6 months ### "Aloha review ABA Works" June 22, 2023 5.0 Decreasing administration time. Efficiency Pros Easy use. Portal displays easy to read graphs that give quick access to the information for daily management and scheduling. Quick and efficient consumer services. Cons Features that will be coming up in the future > looking forward to those Review Source ML MELODY L. BCBA Hospital & Health Care Used the software for: Less than 6 months ### "Aloha- Great Fit for Practice Managment of ABA Cinic" June 19, 2024 5.0 Pros Ease of use, functionality! Its a very intuitive software, the physical appearance of the screen makes it easy to navigate and follow. Cons If its out there, haven't found it yet. Reason for choosing AlohaABA We utilize Hi Rasmus for data collection and note taking, ALOHA is partnered with this company and we heard great reviews in discussions with other clinics and on-site specific forums and chat rooms. Review Source SL Sally L. Biller Mental Health Care Used the software for: 1-2 years ### "Amazing team " May 19, 2022 5.0 Pros AlohaABA has an amazing customer support team that I've worked with in the past using a prior system. The platform is quick, easy to use, and nice on eyes. Cons They are missing some features but they are always building. Review Source Response from Aloha Practice Management May 20, 2022 Thanks for the comment Sally! EM Elle M. Founder Mental Health Care Used the software for: 2+ years ### "Amazing experience " January 2, 2026 5.0 Have tried a few other platforms and we feel most supported with with Aloha has to offer. It’s clear they care about the providers they support and services we offer. Pros Customer support and genuine care. They are always improving to make things more efficient for providers. Minor issues that have come up have been resolved quickly. Suggestions for features offered are taken seriously! Cons Few features could use updates/improvements to increase productivity but this is made up for in client care. Aloha listens! Alternatives considered [RethinkBH](https://www.capterra.com/p/177929/rethink/) Reason for choosing AlohaABA The demo sold us. We could tell that the developers cared about the product they were creating and cared about the field and its providers Switched from [CentralReach](https://www.capterra.com/p/140743/CentralReach/) Too many unused features with added cost and no option to opt out. Getting support for training, challenges, questions, etc. was difficult or near impossible Review Source BM Brandi M. RCM Director Health, Wellness and Fitness Used the software for: 1-2 years ### "Happy Customer!" June 25, 2026 5.0 It's been a pleasure using Aloha for over 2 years and I am looking forward to any enhancements made down the line as the ABA industry evolves! The platform allows providers and administrative staff to easily function day to day! Pros First and foremost, Aloha's customer service is top notch. The support team is always present, eager and quick to assist with any issues. The software is very easy to use and is very user friendly. There are multiple exciting capabilities of the platform that make billing easy such as bulk editing, billing rules, and payer settings. Overall, very pleased with the product. Cons Slowness within the calendar/scheduling and slowness when moving in between different sections of the platform. Switched from [CentralReach](https://www.capterra.com/p/140743/CentralReach/) High cost, limitations, didn't fit our companies needs. Review Source HP Hitesh P. Co-Founder, Clinical Director Mental Health Care Used the software for: 6-12 months ### "Good software to try with." June 24, 2026 3.0 it is alright. not the best in the industry but very competitive software. it still lacks few features that other software offers. Pros userfriendly. Nice software to work with. it could be better with some more features and more user end added benefits. Cons does not have its own Clinical software. They launched it recently, but it is not competitive. therefore it needs to depend on other clinical software. Alternatives considered [CentralReach](https://www.capterra.com/p/140743/CentralReach/) Reason for choosing AlohaABA monthly , less expensive, more user friendly Switched from [RethinkBH](https://www.capterra.com/p/177929/rethink/) Rethink is horrbile software with horrible support team. Review Source Lorneshia C. Executive Clinical Director Medical Practice Used the software for: 1-2 years ### "Very pleased as a Solo BCBA" July 20, 2026 4.0 My overall experience has been seamless, I haven't had any major issues and even the minor issues were handled quickly. Pros The customer support is nice. If I have any questions, it's very easy for me to get in contact with someone to get answers or a walkthrough Cons Initially, I didn't like that AlohaABA didn't include data collection, but now that they do, I don't have any complaints Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.