--- title: "AlohaABA Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is AlohaABA the right Applied Behavior Analysis solution for you? Explore 65 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/192774/AlohaABA/reviews/" page_type: "reviews" language: "en" publication_date: "2026-10-19" --- AlohaABA 4.9 (65) [View alternatives](https://www.capterra.com/p/192774/AlohaABA/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated October 19th, 2026 # Reviews of AlohaABA Ease of use 4.8 Customer Service 5.0 ## Pros and Cons in Reviews Lorneshia C Executive Clinical DirectorMedical Practice, Self-employedUsed the software for: 1-2 years. “The customer support is nice. If I have any questions, it's very easy for me to get in contact with someone to get answers or a walkthrough“ July 20, 2026 SH Scott H CEOMental Health Care, 2 - 10 employeesUsed the software for: Less than 6 months. “There is no unique client identifier available in the client view which makes it more difficult when processing credit card payments.“ April 10, 2025 MA Mayra A Clinical Director , BCBA , ownerMental Health Care, 11 - 50 employeesUsed the software for: 1-2 years. “I think that the structure of the systems are very user friendly for all positions (RBT and BCBA)“ June 4, 2026 KL Kerri L DirectorHospital & Health Care, 11 - 50 employeesUsed the software for: Less than 6 months. “Our Speech and OT staff often need to save their notes before finishing them at a later time, and the process to go back to these notes is a bit cumbersome.“ March 21, 2025 NW NYKIA W Clinical Director, OwnerHospital & Health Care, 2 - 10 employeesUsed the software for: Less than 6 months. “It allows me to save so much time doing tasks that used to be so time consuming like billing.“ May 30, 2025 GN Gabriella N CEO, Executive Clinical DirectorMental Health Care, 11 - 50 employeesUsed the software for: Less than 6 months. “The view for scheduling isn't as user-friendly and you cannot see a monthly view for the schedule.“ August 19, 2024 KL Kerri L DirectorHospital & Health Care, 11 - 50 employeesUsed the software for: Less than 6 months. “We are pleased with the automatic syncing between Aloha ABA and the data collection system we chose to integrate.“ March 21, 2025 SK Shawnalee K Billing AdminMental Health Care, 2 - 10 employeesUsed the software for: I used a free trial. “It was lacking too much for the cost at the time.“ March 24, 2025 ## Showing most helpful reviews Showing 1-25 of 65 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Kenneth B. CEO Hospital & Health Care Used the software for: 1-2 years ### "Solid Experience with AlohaABA" August 6, 2025 5.0 Pros AlohaABA has provided us with exceptional customer service and ease of use to meet the needs of our organization. We're able to effectively schedule our staff to meet the needs of our clients. Cons The reporting dashboard could be improved by making it customizable, so that we can focus on KPIs of our choosing. Switched from [CentralReach](https://www.capterra.com/p/140743/CentralReach/) We switched from CentralReach due to the need for improved functionality at a lower cost. Review Source NW NYKIA W. Clinical Director, Owner Hospital & Health Care Used the software for: Less than 6 months ### "Awesome! Definitely recommend (But integrate with Availity)" May 30, 2025 4.0 AlohaABA has been a life changer. It allows me to save so much time doing tasks that used to be so time consuming like billing. Love this product Pros The simplicity of scheduling, billing, and tracking claims. Also love the integration with Hi Rasmus. Cons I wish there was a better integration with Availity so tracking ERAs and for submitting secondary billing. Alternatives considered [Lumary ABA](https://www.capterra.com/p/10014632/Lumary-ABA/) Reason for choosing AlohaABA Allowed small business use so I went with this option Review Source KE Kristen E. Owner Health, Wellness and Fitness Used the software for: Less than 6 months ### "Great experience and easy to navigate " June 1, 2026 5.0 I’ve been very pleased so far with the process. The integration with the data collection software has been very effective. Pros The Assistance with on boarding was superb! I truly appreciate my representatives knowledge and thorough explanations Cons I did have a few instances where I was unsure where to look for adding Staffing clients, however, I watched the video that \[sensitive content hidden\] provided and was able to figure it out Review Source VC Vanessa C. BCBA, Owner of Prevail ABA Mental Health Care Used the software for: I used a free trial ### "We LOVE Aloha!" January 10, 2025 5.0 Our experience was so so good! \[sensitive content hidden\] really got us up and running quickly. She made it so easy for us to set up. She was always on time to every meeting and emailed us back to answer any questions we had, even on holidays. I am a very ADHD human being and I cannot believe I got as far as I did with onboarding with Aloha. I could not have done it without \[sensitive content hidden\] support. Pros Easy to use Provides everything a BCBA/ABA company could possibly need Cons I can't think of anything I don't like besides I wish there was an app maybe just to view the schedule, but I also understand with everything Aloha provides, how that could be impossible Review Source TS Tori S. Owner Medical Practice Used the software for: Less than 6 months ### "Great Support for Startups" November 16, 2024 5.0 As a startup, AlohaABA has been fantastic. They were upfront with me about the best time to start with AlohaABA and the customized onboarding experience was wonderful. As someone who was terrified of billing, the support and ease of use through the system was seamless and I now have a confidence that I did not expect to have this early on in the game. The report features are also very helpful for viewing things I didn’t even realize I would want to reference. I wished I learned about this years ago but am so glad I checked them out when starting my own company. Pros The billing and integration features as well as the customized support for onboarding. Cons It’s a small thing, but when a new tab opens up each time to look at the scheduling page. Alternatives considered [TherapyPM](https://www.capterra.com/p/252107/TherapyPM/)[CentralReach](https://www.capterra.com/p/140743/CentralReach/)[Theralytics](https://www.capterra.com/p/179836/Theralytics/) Reason for choosing AlohaABA Pricing, support for set up and billing, integrations Switched from [CentralReach](https://www.capterra.com/p/140743/CentralReach/) I was looking for something new and something that didn’t have downtime in Hawaiis evening time. Review Source FB Farah B. President and Owner Mental Health Care Used the software for: 1-2 years ### "Amazing Customer Service and Support" November 11, 2024 5.0 AlohaABA has been invaluable, thanks to the incredible support I've received from the team, especially \[sensitive content hidden\]. She’s been my go-to for every question and need, always responsive, attentive, and kind. Her guidance has been instrumental in my success, and I couldn’t be more grateful. \[sensitive content hidden\] has been with me through every step of my journey, from filing my first claim and handling denials to celebrating when I reached six figures. I truly attribute my success to the outstanding customer service at AlohaABA. The confidence I have today to support my clients and grow my business is due to this platform and its commitment to helping small business owners and clinicians like me make a meaningful impact in ABA with independent practices. Thank you for creating such an empowering resource!" Pros Ease of use, price point, and amazing customer service/support. The Aloha team is always available to assist. Cons Claim correction and recoupment process could be streamlined. Alternatives considered [Lumary ABA](https://www.capterra.com/p/10014632/Lumary-ABA/)[RethinkBH](https://www.capterra.com/p/177929/rethink/) Reason for choosing AlohaABA Price point, customer service, month-to-month billing with no contract. Review Source CS Christopher S. Systems Analyst Hospital & Health Care Used the software for: Less than 6 months ### "Top Notch Software and Top Notch Staff!" December 19, 2023 5.0 I have nothing at all negative to say; all of our exchanges and the software itself has been nothing but stellar to this point. Pros We have loved all of the support we have been given throughout our implementation process (\[sensitive content hidden\] have helped us, specifically). Throughout the process, both have answered our questions and addressed our concerns very professionally, quickly, and fully. Much of our anxiety regarding transitioning from another platform to AlohaABA has been thoroughly alleviated. Cons Getting acclimated to some varying features has been my least favorite part of our migration process, but this is to be expected and is not a con at all; we simply need to get used to a better product--there are worse fates! Reason for choosing AlohaABA AlohaABA has much more fleshed out Billing and Payroll features, both of which are critical to our business. Switched from [CentralReach](https://www.capterra.com/p/140743/CentralReach/) Our contract with CentralReach was expiring and we had outgrown their rather rudimentary software. They were stifling our business and we were very excited to see all that AlohaABA had to offer. Review Source KS Katie S. CEO Medical Practice Used the software for: 6-12 months ### "Exceptional Support and Unmatched User Experience with AlohaABA" September 11, 2024 5.0 My experience with AlohaABA has been nothing short of phenomenal! The customer support truly sets it apart from all other billing platforms I've used, including WebABA, CentralReach, Kareo, Medisoft, and ClinicSource. None of them come close to the level of respect, attentiveness, and dedication that the AlohaABA team provides. The value of their support alone makes a huge difference in the overall experience, elevating the software far beyond its competitors. Pros The outstanding customer support! The people behind the product truly make all the difference. The fact that the team who built the product is still actively involved and deeply understands customer needs is impressive. Their responsiveness is exceptional—I've never had to wait more than a couple of hours for a reply from their support team. It shows their commitment to both the product and their customers. Cons While there have been a few minor glitches and occasional unexplained errors, the exceptional customer support more than makes up for it. The team is incredibly responsive, quickly addressing any issues and even jumping on a call to fully understand the impact on your organization. Their dedication to resolving problems is truly unmatched. Alternatives considered [Lumary ABA](https://www.capterra.com/p/10014632/Lumary-ABA/) Reason for choosing AlohaABA We demoed a few products (can’t remember all of the names)I chose AlohaABA because my demo was a live demo and dont by \[sensitive content hidden\] . As a small business owner, my respect was through the roof that \[sensitive content hidden\] was still involved and cared about the experience of new customers. Review Source RD Ricardo D. Program Director Education Management Used the software for: 1-2 years ### "Aloha Excels " April 16, 2026 5.0 Excellent overall experience. The people who represent Aloha in all the various Departments we have exchange with are very friendly and very helpful. Pros With respect to Customer Support, \[sensitive content hidden\] has been super helpful and has quickly responded to an guided us With respect to billing, we greatly appreciate the hard work Lisa and her team have put out to help our billing be processed and paid quickly. Data Collection is easy to navigate and understand. Compared to other billing and data collection platforms the prices are fair and we feel that Aloha has good value for the money charged. Cons There is nothing we do not like about Aloha. Overall Aloha has delivered on what they promised to provide. Switched from [RethinkBH](https://www.capterra.com/p/177929/rethink/) Too costly. Porr service. Poor follow up. Review Source MA Mayra A. Clinical Director , BCBA , owner Mental Health Care Used the software for: 1-2 years ### "BCBA/Owner " June 4, 2026 5.0 It has been great, I think the support from the billing department and the training I received for Welina have been great! Pros The organization of systems. I think that the structure of the systems are very user friendly for all positions (RBT and BCBA) Cons The waiting for the integration between aloha and welina. However, I believe that my team ahs a plan Review Source AL Amy L. BCBA Mental Health Care Used the software for: Less than 6 months ### "Great Program for ABA" April 23, 2024 5.0 Amazing! The customer support team were so helpful. Meetings were productive and included all members needed to get the job done. Scheduled and assisted with inviting all members of team. Provided feedback notes after zoom sessions to review what was trained. Pros Integrates with HiRasmus for data collection and therapy service notes. Can pull billing and payroll reports quickly and efficiently. Cons Having to adjust appointments for concurrent billing Reason for choosing AlohaABA Integration with data collection software Switched from [CentralReach](https://www.capterra.com/p/140743/CentralReach/) More offered for less price. We used Central reach for scheduling only. This integrates data collection, practice management, billing and payroll into one system. Review Source SJ Suvratha J. BCBA Mental Health Care Used the software for: I used a free trial ### "First with AlohaABA" July 10, 2025 5.0 It’s been great so far and I’m really excited to use it more. I’m hoping that Aloha makes my life easier with billing. Pros Billing features and scheduling multiple people and being able to see everyone’s schedules at the same time. Cons It’s a learning curve but that’s to be expected with any new system that you’re setting up. It seems like it’s a lot but I’m sure becoming familiar will help with the work flow. Switched from [SimplePractice](https://www.capterra.com/p/130710/SimplePractice/) Billing and ERA were difficult to manage Review Source AM Alexandra M. CEO Hospital & Health Care Used the software for: Less than 6 months ### "AlohaABA is terrific!" October 23, 2023 5.0 Fantastic! I opened up my own business and am operating well solo :) All thanks to AlohaABA! Pros It is easy to use, and has a convenient dashboard for a holistic view of your practice, with important reminders, appointments not yet billed and snapshots of performance/activity. Above all though, is the customer service experience I have received- it is unparalleled from beginning to end. The training provided by \[sensitive content hidden\] is detailed and thorough, and she meticulously answers the questions asked. I also love that I can reach out anytime and for the first several months met with her weekly. I gained so much and it took the anxiety of managing the back-end billing, myself, to a much more manageable level.\[sensitive content hidden\] is so professional and supportive- she teaches you to accomplish those items on your own. The AlohaABA product is well worth its fee. Thank you \[sensitive content hidden\] for your perspective on what high-quality customer service yields- loyalty, support and a product that shines. Cons The utilization feature is a bit finicky i.e it would be good if it showed you remaining units in an easier way.The location drop down doesn't always populate the addresses for the appt you added, so sometimes, I have to manually enter these, even though I just did on the clinical appt. Reason for choosing AlohaABA \- price point- excellent customer service- continuous support- ease of product use- easy billable platform Review Source RtH Rocky t H. Director Hospital & Health Care Used the software for: 1-2 years ### "Industry Standard for Customer Support" May 3, 2024 5.0 Pros The ALOHA team has the most-helpful, most friendly, and excellent customer support. I simply could not operate my small business at our current scale without the help of the ALOHA team. I am so proud I selected ALOHA as our performance management system. Cons The ALOHA team is working to update their scheduling platform. I look forward to the future integration with an AI scheduling company or their own updated internal system. Review Source MS Madison S. BCBA/director Hospital & Health Care Used the software for: 2+ years ### "Great ABA software " August 8, 2023 5.0 Always growing Pros We love the Personal touches. It feels like you and the aloha staff work for the same company . Cons I wish there was a better on boarding training process. Like a 30-60 minute course on the basics. Reason for choosing AlohaABA Personal touch, an account manager Review Source Joseph W. Operations Manager Mental Health Care Used the software for: Less than 6 months ### "Aloha ABA Review" May 7, 2024 5.0 We are very happy with AlohaABA so far. The integrations are nice for clinical documentation and it just has made seeing clients a lot easier than it would be manually. Pros Aloha is clearly built for BCBA's and people running ABA companies. It feels like they've thought of everything I could possibly need or run into. Cons I would love an app, but that isn't the biggest deal. Their browser based software scales well on all devices. Review Source CN Connor N. CFO Hospital & Health Care Used the software for: Less than 6 months ### "Software is good the user interface could be better" August 21, 2024 4.0 The customer support was amazing, especially from \[sensitive content hidden\], 10/10. Pros Billing and reports are very well done. Cons The user interface with scheduling could be better. The month view isnt useable. All the cons have been submitted as tickets by myself and \[sensitive content hidden\]. Switched from [CR Essentials](https://www.capterra.com/p/210165/Behaviorsoft/) Billing was a nightmare on CR Essentials Review Source MA Mariah A. BCBA and owner Hospital & Health Care Used the software for: 6-12 months ### "Great Training " April 23, 2024 5.0 Very user friendly product and a great team to work with Pros Best onboarding for practice management software in the industry. Cons I wish there was a better way to organize documents in the “cabinet” visually but that’s a small thing . Review Source CP CARRIE P. Executive Director Health, Wellness and Fitness Used the software for: Less than 6 months ### "Love Aloha ABA" June 29, 2024 5.0 We could not be happier with the platform and the customer service. Love it. Pros Ease of use and incredible customer service. Cons Many bugs worked out as we go. We have not been impacted but many have. I do think that many of the reported problems are due to users misunderstanding procedures. LOVE that customer service responds quickly to facebook group. Review Source AT Anilga T. CEO Consumer Services Used the software for: Less than 6 months ### "Overall Great ABA soft" May 22, 2024 4.0 Pros Ease of use and great customer service at all times Cons Development needs to focus on patient portal, creating custom forms, appointment reminders etc Review Source CG Casey G. Member Hospital & Health Care Used the software for: 6-12 months ### "AlohaABA Review" May 30, 2024 5.0 Pros \[sensitive content hidden\] is top tier customer support among any company I’ve ever dealt with. Cons Need daily limits for billing codes. Also can be a little clunky at times. Review Source AH Alissa H. BCBA Individual & Family Services Used the software for: Less than 6 months ### "Billing made easy" June 7, 2024 5.0 Pros I enjoyed the full support at setup to get everything up and going as well as how responsive the team is. The platform has been easy to use and very effective. Cons I would love if Aloha came out with a mobile app to make quickly adding sessions to my schedule easier. Review Source BM Brandi M. RCM Director Health, Wellness and Fitness Used the software for: 1-2 years ### "Happy Customer!" June 25, 2026 5.0 It's been a pleasure using Aloha for over 2 years and I am looking forward to any enhancements made down the line as the ABA industry evolves! The platform allows providers and administrative staff to easily function day to day! Pros First and foremost, Aloha's customer service is top notch. The support team is always present, eager and quick to assist with any issues. The software is very easy to use and is very user friendly. There are multiple exciting capabilities of the platform that make billing easy such as bulk editing, billing rules, and payer settings. Overall, very pleased with the product. Cons Slowness within the calendar/scheduling and slowness when moving in between different sections of the platform. Switched from [CentralReach](https://www.capterra.com/p/140743/CentralReach/) High cost, limitations, didn't fit our companies needs. Review Source EM Elle M. Founder Mental Health Care Used the software for: 2+ years ### "Amazing experience " January 2, 2026 5.0 Have tried a few other platforms and we feel most supported with with Aloha has to offer. It’s clear they care about the providers they support and services we offer. Pros Customer support and genuine care. They are always improving to make things more efficient for providers. Minor issues that have come up have been resolved quickly. Suggestions for features offered are taken seriously! Cons Few features could use updates/improvements to increase productivity but this is made up for in client care. Aloha listens! Alternatives considered [RethinkBH](https://www.capterra.com/p/177929/rethink/) Reason for choosing AlohaABA The demo sold us. We could tell that the developers cared about the product they were creating and cared about the field and its providers Switched from [CentralReach](https://www.capterra.com/p/140743/CentralReach/) Too many unused features with added cost and no option to opt out. Getting support for training, challenges, questions, etc. was difficult or near impossible Review Source HP Hitesh P. Co-Founder, Clinical Director Mental Health Care Used the software for: 6-12 months ### "Good software to try with." June 24, 2026 3.0 it is alright. not the best in the industry but very competitive software. it still lacks few features that other software offers. Pros userfriendly. Nice software to work with. it could be better with some more features and more user end added benefits. Cons does not have its own Clinical software. They launched it recently, but it is not competitive. therefore it needs to depend on other clinical software. Alternatives considered [CentralReach](https://www.capterra.com/p/140743/CentralReach/) Reason for choosing AlohaABA monthly , less expensive, more user friendly Switched from [RethinkBH](https://www.capterra.com/p/177929/rethink/) Rethink is horrbile software with horrible support team. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.