--- title: "AlohaABA Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is AlohaABA the right Applied Behavior Analysis solution for you? Explore 65 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/192774/AlohaABA/reviews/" page_type: "reviews" language: "en" --- AlohaABA 4.9 (65) [View alternatives](https://www.capterra.com/p/192774/AlohaABA/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated August 26th, 2026 # Reviews of AlohaABA Ease of use 4.8 Customer Service 5.0 ## Pros and Cons in Reviews Lorneshia C Executive Clinical DirectorMedical Practice, Self-employedUsed the software for: 1-2 years. “The customer support is nice. If I have any questions, it's very easy for me to get in contact with someone to get answers or a walkthrough“ July 20, 2026 SH Scott H CEOMental Health Care, 2 - 10 employeesUsed the software for: Less than 6 months. “There is no unique client identifier available in the client view which makes it more difficult when processing credit card payments.“ April 10, 2025 MA Mayra A Clinical Director , BCBA , ownerMental Health Care, 11 - 50 employeesUsed the software for: 1-2 years. “I think that the structure of the systems are very user friendly for all positions (RBT and BCBA)“ June 4, 2026 KL Kerri L DirectorHospital & Health Care, 11 - 50 employeesUsed the software for: Less than 6 months. “Our Speech and OT staff often need to save their notes before finishing them at a later time, and the process to go back to these notes is a bit cumbersome.“ March 21, 2025 JO Janelle O BCBA and Director of ABAMental Health Care, 11 - 50 employeesUsed the software for: Less than 6 months. “The pros of Aloha has been the customer support, value of money, all in one place, and the ease of use“ April 14, 2026 GN Gabriella N CEO, Executive Clinical DirectorMental Health Care, 11 - 50 employeesUsed the software for: Less than 6 months. “The view for scheduling isn't as user-friendly and you cannot see a monthly view for the schedule.“ August 19, 2024 NW NYKIA W Clinical Director, OwnerHospital & Health Care, 2 - 10 employeesUsed the software for: Less than 6 months. “It allows me to save so much time doing tasks that used to be so time consuming like billing.“ May 30, 2025 SK Shawnalee K Billing AdminMental Health Care, 2 - 10 employeesUsed the software for: I used a free trial. “It was lacking too much for the cost at the time.“ March 24, 2025 ## Showing most helpful reviews Showing 1-25 of 65 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Susan S. SHE-EO/Clinical Director Mental Health Care Used the software for: Less than 6 months ### "Match Made in Heaven" August 16, 2023 5.0 I am a new entrepreneur and am learning everything on my own and I loved that the first meeting was with one of the creators who took the time out to chat with me and then I was matched with the amazing \[sensitive content hidden\] for my training journey who definitely was my match all the way! She’s a diamond! 👏🏽 Pros There was nothing that I didn’t like- I can’t rave enough about the efficiency, the customer service, the look, the layout, the ease of finding answers to questions, and the people- I just loved it all! Cons Not a darn thing. Reason for choosing AlohaABA I didn’t even consider any other options because I used Aloha ABA before with a previous company and I loved it! Review Source JO Janelle O. BCBA and Director of ABA Mental Health Care Used the software for: Less than 6 months ### "Happy with our decision!" April 14, 2026 4.0 The customer service was absolutely incredible. \[sensitive content hidden\] was amazing with teaching us everything. It was relatively easy to set up and user friendly Pros The pros of Aloha has been the customer support, value of money, all in one place, and the ease of use Cons I don't like that it does not notify people of their schedule changes, it has to stop and load each time, the authorization section is not user friendly Alternatives considered [Catalyst](https://www.capterra.com/p/203639/Catalyst/) Reason for choosing AlohaABA We liked that is was all in one place (data and scheduling) Review Source KE Kristen E. Owner Health, Wellness and Fitness Used the software for: Less than 6 months ### "Great experience and easy to navigate " June 1, 2026 5.0 I’ve been very pleased so far with the process. The integration with the data collection software has been very effective. Pros The Assistance with on boarding was superb! I truly appreciate my representatives knowledge and thorough explanations Cons I did have a few instances where I was unsure where to look for adding Staffing clients, however, I watched the video that \[sensitive content hidden\] provided and was able to figure it out Review Source MA Mayra A. Clinical Director , BCBA , owner Mental Health Care Used the software for: 1-2 years ### "BCBA/Owner " June 4, 2026 5.0 It has been great, I think the support from the billing department and the training I received for Welina have been great! Pros The organization of systems. I think that the structure of the systems are very user friendly for all positions (RBT and BCBA) Cons The waiting for the integration between aloha and welina. However, I believe that my team ahs a plan Review Source NW NYKIA W. Clinical Director, Owner Hospital & Health Care Used the software for: Less than 6 months ### "Awesome! Definitely recommend (But integrate with Availity)" May 30, 2025 4.0 AlohaABA has been a life changer. It allows me to save so much time doing tasks that used to be so time consuming like billing. Love this product Pros The simplicity of scheduling, billing, and tracking claims. Also love the integration with Hi Rasmus. Cons I wish there was a better integration with Availity so tracking ERAs and for submitting secondary billing. Alternatives considered [Lumary ABA](https://www.capterra.com/p/10014632/Lumary-ABA/) Reason for choosing AlohaABA Allowed small business use so I went with this option Review Source VC Vanessa C. BCBA, Owner of Prevail ABA Mental Health Care Used the software for: I used a free trial ### "We LOVE Aloha!" January 10, 2025 5.0 Our experience was so so good! \[sensitive content hidden\] really got us up and running quickly. She made it so easy for us to set up. She was always on time to every meeting and emailed us back to answer any questions we had, even on holidays. I am a very ADHD human being and I cannot believe I got as far as I did with onboarding with Aloha. I could not have done it without \[sensitive content hidden\] support. Pros Easy to use Provides everything a BCBA/ABA company could possibly need Cons I can't think of anything I don't like besides I wish there was an app maybe just to view the schedule, but I also understand with everything Aloha provides, how that could be impossible Review Source FB Farah B. President and Owner Mental Health Care Used the software for: 1-2 years ### "Amazing Customer Service and Support" November 11, 2024 5.0 AlohaABA has been invaluable, thanks to the incredible support I've received from the team, especially \[sensitive content hidden\]. She’s been my go-to for every question and need, always responsive, attentive, and kind. Her guidance has been instrumental in my success, and I couldn’t be more grateful. \[sensitive content hidden\] has been with me through every step of my journey, from filing my first claim and handling denials to celebrating when I reached six figures. I truly attribute my success to the outstanding customer service at AlohaABA. The confidence I have today to support my clients and grow my business is due to this platform and its commitment to helping small business owners and clinicians like me make a meaningful impact in ABA with independent practices. Thank you for creating such an empowering resource!" Pros Ease of use, price point, and amazing customer service/support. The Aloha team is always available to assist. Cons Claim correction and recoupment process could be streamlined. Alternatives considered [Lumary ABA](https://www.capterra.com/p/10014632/Lumary-ABA/)[RethinkBH](https://www.capterra.com/p/177929/rethink/) Reason for choosing AlohaABA Price point, customer service, month-to-month billing with no contract. Review Source TS Tori S. Owner Medical Practice Used the software for: Less than 6 months ### "Great Support for Startups" November 16, 2024 5.0 As a startup, AlohaABA has been fantastic. They were upfront with me about the best time to start with AlohaABA and the customized onboarding experience was wonderful. As someone who was terrified of billing, the support and ease of use through the system was seamless and I now have a confidence that I did not expect to have this early on in the game. The report features are also very helpful for viewing things I didn’t even realize I would want to reference. I wished I learned about this years ago but am so glad I checked them out when starting my own company. Pros The billing and integration features as well as the customized support for onboarding. Cons It’s a small thing, but when a new tab opens up each time to look at the scheduling page. Alternatives considered [TherapyPM](https://www.capterra.com/p/252107/TherapyPM/)[CentralReach](https://www.capterra.com/p/140743/CentralReach/)[Theralytics](https://www.capterra.com/p/179836/Theralytics/) Reason for choosing AlohaABA Pricing, support for set up and billing, integrations Switched from [CentralReach](https://www.capterra.com/p/140743/CentralReach/) I was looking for something new and something that didn’t have downtime in Hawaiis evening time. Review Source OA Osledis A. Executice Administrator Medical Practice Used the software for: Less than 6 months ### "Streamlined Scheduling and Billing with Aloha ABA" November 5, 2024 5.0 Aloha ABA is the best software for our ABA practice. We have tried other ones, and nothing compares to Aloha. It is easy to navigate, and the onboarding process and team help you make the most of this platform, which is amazing. I have no words to explain how Aloha simplified my billing process. I truly and highly recommend Aloha ABA. Pros The scheduling and billing process with Aloha ABA is easy to create, maintain, and review. With Aloha ABA, there are no chances to miss anything. Cons None, everything is good with the software. Review Source RD Ricardo D. Program Director Education Management Used the software for: 1-2 years ### "Aloha Excels " April 16, 2026 5.0 Excellent overall experience. The people who represent Aloha in all the various Departments we have exchange with are very friendly and very helpful. Pros With respect to Customer Support, \[sensitive content hidden\] has been super helpful and has quickly responded to an guided us With respect to billing, we greatly appreciate the hard work Lisa and her team have put out to help our billing be processed and paid quickly. Data Collection is easy to navigate and understand. Compared to other billing and data collection platforms the prices are fair and we feel that Aloha has good value for the money charged. Cons There is nothing we do not like about Aloha. Overall Aloha has delivered on what they promised to provide. Switched from [RethinkBH](https://www.capterra.com/p/177929/rethink/) Too costly. Porr service. Poor follow up. Review Source GM Gayle M. Electronic Systems Analyst Health, Wellness and Fitness Used the software for: 1-2 years ### "Aloha ABA" May 19, 2022 5.0 We left another ABA software that we had been using for over ten years. Best decision we ever made. The Aloha team is always there to work with us on getting the most out of their product. They work along side with my staff helping us work smarter not harder, just as if they were part of our company. Their customer service is outstanding! Pros Aloha is very user friendly, training staff to use the new software was an easy process. The Aloha staff was there supporting during the entire process and continue to be available and work with us on getting the most out of their product. Cons Aloha continues to update their product and add new features hard to say there is anything I like least about the software as they are always improving. Alternatives considered [CentralReach](https://www.capterra.com/p/140743/CentralReach/) Reason for choosing AlohaABA Price and the feeling that Aloha cared about our business where as Central Reach didn't seem interested. Review Source Response from Aloha Practice Management May 20, 2022 Thanks for the review Gayle! SJ Suvratha J. BCBA Mental Health Care Used the software for: I used a free trial ### "First with AlohaABA" July 10, 2025 5.0 It’s been great so far and I’m really excited to use it more. I’m hoping that Aloha makes my life easier with billing. Pros Billing features and scheduling multiple people and being able to see everyone’s schedules at the same time. Cons It’s a learning curve but that’s to be expected with any new system that you’re setting up. It seems like it’s a lot but I’m sure becoming familiar will help with the work flow. Switched from [SimplePractice](https://www.capterra.com/p/130710/SimplePractice/) Billing and ERA were difficult to manage Review Source AM Alexandra M. CEO Hospital & Health Care Used the software for: Less than 6 months ### "AlohaABA is terrific!" October 23, 2023 5.0 Fantastic! I opened up my own business and am operating well solo :) All thanks to AlohaABA! Pros It is easy to use, and has a convenient dashboard for a holistic view of your practice, with important reminders, appointments not yet billed and snapshots of performance/activity. Above all though, is the customer service experience I have received- it is unparalleled from beginning to end. The training provided by \[sensitive content hidden\] is detailed and thorough, and she meticulously answers the questions asked. I also love that I can reach out anytime and for the first several months met with her weekly. I gained so much and it took the anxiety of managing the back-end billing, myself, to a much more manageable level.\[sensitive content hidden\] is so professional and supportive- she teaches you to accomplish those items on your own. The AlohaABA product is well worth its fee. Thank you \[sensitive content hidden\] for your perspective on what high-quality customer service yields- loyalty, support and a product that shines. Cons The utilization feature is a bit finicky i.e it would be good if it showed you remaining units in an easier way.The location drop down doesn't always populate the addresses for the appt you added, so sometimes, I have to manually enter these, even though I just did on the clinical appt. Reason for choosing AlohaABA \- price point- excellent customer service- continuous support- ease of product use- easy billable platform Review Source MR Maranda R. Chief Operating Officer Hospital & Health Care Used the software for: 2+ years ### "Supportive Steps" January 25, 2024 5.0 I have absolutely no complaints whatsoever. Everything has been exceptional, and I couldn't be more satisfied. From service to product quality, every aspect has exceeded my expectations, making my experience truly outstanding Pros I appreciate the excellent customer support and the effortless customization options provided by this platform. The responsive assistance enhances my experience, and the user-friendly customization tools allow us to tailor the platform to our specific needs seamlessly. Cons One feature of this company that I find inconvenient is the inability to save notes. It hinders organization and productivity as I can't revisit or reference important information. Implementing a note-saving feature would significantly enhance the user experience and functionality. Review Source LK Lee K. CFO/CTO Mental Health Care Used the software for: 6-12 months ### "Just pick ALOHA BEST CHOICE EVER" August 17, 2023 5.0 ALOHA helps and build ABA Firms. They help build out new firms and their support makes us grow together. Aloha and ABA of North Texas. \[sensitive content hidden\], and their team helps a practice grow Pros Support is amazing and unsurpassed in this industry Cons Haven’t found one yet the product keeps growing Reason for choosing AlohaABA Nonr Switched from [RethinkBH](https://www.capterra.com/p/177929/rethink/)[CentralReach](https://www.capterra.com/p/140743/CentralReach/) Ease of use Review Source AR Anna R. Executive Director Mental Health Care Used the software for: 6-12 months ### "Excellent Customer Service " May 9, 2024 5.0 My overall experience w/ Aloha ABA has been excellent! Pros My customer success manager! \[sensitive content hidden\] is knowledgable, patient, efficient and has a great sense of humor! I really appreciate working with her and her patience in training me. She deserves accolades! Cons I wish utilization per client was more clear Reason for choosing AlohaABA Integration w/ Motivity, customer service and pricing Review Source CN Connor N. CFO Hospital & Health Care Used the software for: Less than 6 months ### "Software is good the user interface could be better" August 21, 2024 4.0 The customer support was amazing, especially from \[sensitive content hidden\], 10/10. Pros Billing and reports are very well done. Cons The user interface with scheduling could be better. The month view isnt useable. All the cons have been submitted as tickets by myself and \[sensitive content hidden\]. Switched from [CR Essentials](https://www.capterra.com/p/210165/Behaviorsoft/) Billing was a nightmare on CR Essentials Review Source MA Mariah A. BCBA and owner Hospital & Health Care Used the software for: 6-12 months ### "Great Training " April 23, 2024 5.0 Very user friendly product and a great team to work with Pros Best onboarding for practice management software in the industry. Cons I wish there was a better way to organize documents in the “cabinet” visually but that’s a small thing . Review Source CP CARRIE P. Executive Director Health, Wellness and Fitness Used the software for: Less than 6 months ### "Love Aloha ABA" June 29, 2024 5.0 We could not be happier with the platform and the customer service. Love it. Pros Ease of use and incredible customer service. Cons Many bugs worked out as we go. We have not been impacted but many have. I do think that many of the reported problems are due to users misunderstanding procedures. LOVE that customer service responds quickly to facebook group. Review Source AT Anilga T. CEO Consumer Services Used the software for: Less than 6 months ### "Overall Great ABA soft" May 22, 2024 4.0 Pros Ease of use and great customer service at all times Cons Development needs to focus on patient portal, creating custom forms, appointment reminders etc Review Source CG Casey G. Member Hospital & Health Care Used the software for: 6-12 months ### "AlohaABA Review" May 30, 2024 5.0 Pros \[sensitive content hidden\] is top tier customer support among any company I’ve ever dealt with. Cons Need daily limits for billing codes. Also can be a little clunky at times. Review Source AH Alissa H. BCBA Individual & Family Services Used the software for: Less than 6 months ### "Billing made easy" June 7, 2024 5.0 Pros I enjoyed the full support at setup to get everything up and going as well as how responsive the team is. The platform has been easy to use and very effective. Cons I would love if Aloha came out with a mobile app to make quickly adding sessions to my schedule easier. Review Source EM Elle M. Founder Mental Health Care Used the software for: 2+ years ### "Amazing experience " January 2, 2026 5.0 Have tried a few other platforms and we feel most supported with with Aloha has to offer. It’s clear they care about the providers they support and services we offer. Pros Customer support and genuine care. They are always improving to make things more efficient for providers. Minor issues that have come up have been resolved quickly. Suggestions for features offered are taken seriously! Cons Few features could use updates/improvements to increase productivity but this is made up for in client care. Aloha listens! Alternatives considered [RethinkBH](https://www.capterra.com/p/177929/rethink/) Reason for choosing AlohaABA The demo sold us. We could tell that the developers cared about the product they were creating and cared about the field and its providers Switched from [CentralReach](https://www.capterra.com/p/140743/CentralReach/) Too many unused features with added cost and no option to opt out. Getting support for training, challenges, questions, etc. was difficult or near impossible Review Source BM Brandi M. RCM Director Health, Wellness and Fitness Used the software for: 1-2 years ### "Happy Customer!" June 25, 2026 5.0 It's been a pleasure using Aloha for over 2 years and I am looking forward to any enhancements made down the line as the ABA industry evolves! The platform allows providers and administrative staff to easily function day to day! Pros First and foremost, Aloha's customer service is top notch. The support team is always present, eager and quick to assist with any issues. The software is very easy to use and is very user friendly. There are multiple exciting capabilities of the platform that make billing easy such as bulk editing, billing rules, and payer settings. Overall, very pleased with the product. Cons Slowness within the calendar/scheduling and slowness when moving in between different sections of the platform. Switched from [CentralReach](https://www.capterra.com/p/140743/CentralReach/) High cost, limitations, didn't fit our companies needs. Review Source HP Hitesh P. Co-Founder, Clinical Director Mental Health Care Used the software for: 6-12 months ### "Good software to try with." June 24, 2026 3.0 it is alright. not the best in the industry but very competitive software. it still lacks few features that other software offers. Pros userfriendly. Nice software to work with. it could be better with some more features and more user end added benefits. Cons does not have its own Clinical software. They launched it recently, but it is not competitive. therefore it needs to depend on other clinical software. Alternatives considered [CentralReach](https://www.capterra.com/p/140743/CentralReach/) Reason for choosing AlohaABA monthly , less expensive, more user friendly Switched from [RethinkBH](https://www.capterra.com/p/177929/rethink/) Rethink is horrbile software with horrible support team. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.