# inwink Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is inwink the right Virtual Event solution for you? Explore 25 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/192778/inwink/reviews

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inwink

4.8 (25)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of inwink

Ease of use

4.7

Customer Service

5.0

## Pros and Cons in Reviews

EM

Elisabeth M

Digital project directorInformation Technology and Services, Self-employedUsed the software for: 1-2 years.

“The fast and efficient help from customer support and customer success managers. And most important: all features are included in the licence and all improvements and new features are available for all clients with no extra fee.“

November 26, 2021

MM

Marie M

Head of OperationsSports, 2 - 10 employeesUsed the software for: Less than 6 months.

“We chose Inwink as a platform to both engage our community all-year-long and be the support of the digital part of our events and activities.“

November 10, 2021

MM

Marie M

Head of OperationsSports, 2 - 10 employeesUsed the software for: Less than 6 months.

“It unables us to manage our hybrid event and community almost 360° and is easy to connect with other softwares (sales, CRM...)“

November 10, 2021

RD

Romain D

Innovation Project ManagerThink Tanks, 11 - 50 employeesUsed the software for: More than 2 years.

“Easy to use and enables to customize everything on your event in comparison to other event platforms.“

November 9, 2021

## Showing most helpful reviews

Showing 1-25 of 25 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Tristan C.  
Freelance  
Information Technology and Services  
Used the software for: 6-12 months

### "Inwink is a highly cutomizable still very simple event management platform"

November 15, 2021

5.0

Very good experience and GREAT user support (answer in about an hour on almost everything)

Pros

How quickly you can set up your first platform with zero coding skills How highly cutomizable it is when you want to be specific Can satisfy both developers and non-technical users (com, marketing)

Cons

the lack of documentation when it comes to the development rules in the tool

Alternatives considered

[RingCentral Events](https://www.capterra.com/p/10010919/Hopin-Events/)

Review Source

JMC

Jean Michel C.  
CMO  
Information Technology and Services  
Used the software for: 6-12 months

### "inwink is really THE AllInOne reference platform for event organization (digital, in person and hybr"

June 5, 2022

5.0

Easy to use, very powerful, fully customizable.

Pros

All is possible and very simply with inwink and the platform evolve very quickly according to clients need. Inwink is not only an event-based marketing solution is also now a full community-based marketing platform. Try it, and like us, you will be convinced

Cons

Nothing

Alternatives considered

[Eventtia](https://www.capterra.com/p/141780/Eventtia/)[Bizzabo](https://www.capterra.com/p/135385/Bizzabo/)[SpotMe](https://www.capterra.com/p/151102/SpotMe/)[Swapcard](https://www.capterra.com/p/234990/Swapcard/)

Reason for choosing inwink

For the capabilities, the future and the service

Review Source

MM

Marie M.  
Head of Operations  
Sports  
Used the software for: Less than 6 months

### "Great platform to manage an hybrid event, as well as engaging our community all year long"

November 10, 2021

5.0

We chose Inwink as a platform to both engage our community all-year-long and be the support of the digital part of our events and activities. The whole process is quite easy to understand and manage and we the platform is quite adaptable to our needs, but could be even more customizable for us and our partners.

Pros

The platform is relatively easy to understand and use. It unables us to manage our hybrid event and community almost 360° and is easy to connect with other softwares (sales, CRM...)

Cons

I'd like my partners to be more autonomous in the customizing process of their spaces. Also, the platform is used as an all-year-long engagement tool for our community, and it lacks features such as live-feed from our members, with the ability for them to share info & news, comment, discuss as groups, etc.

Alternatives considered

[Swapcard](https://www.capterra.com/p/234990/Swapcard/)

Reason for choosing inwink

Because it was less expensive than the alternatives, and also because it is French, and as a French event we are happy to be using a French platform

Switched from

[EventsCase](https://www.capterra.com/p/155846/EventsCase/)

Because EvensCase did not match our expectations after being used as the digital platform of one major event

Review Source

PN

Pascal N.  
Emea event manager  
Computer Hardware  
Used the software for: 2+ years

### "A strong solutions for BtoB hybrid events in an international environment "

March 18, 2021

5.0

We use Inwink to manage a large portfolio of events at the EMEA level. From large to small events in different languages we never had issue. The solution is stable and we get a strong support from the team when we need it. Backend is really comprehensive and we can get all metrics that we need.

Pros

This product is easy to use and it can really reflect your brand. It is really flexible and it works extremally well in multi language. All your datas are in one place and very easy to manipulate. The solution is really flexible and robust for small or large group of people.

Cons

This solution is not well known in the international market so it is difficult to convince international organization to adopt it.

Alternatives considered

[Stova](https://www.capterra.com/p/88289/Stova/)[ON24](https://www.capterra.com/p/158766/ON24/)[Cvent Event Management](https://www.capterra.com/p/26318/Cvent-Event-Management/)

Reason for choosing inwink

Agility, flexibility, modern platform, scalability, great support and cost.

Switched from

[Stova](https://www.capterra.com/p/88289/Stova/)

Yes

Review Source

RD

Romain D.  
Innovation Project Manager  
Think Tanks  
Used the software for: 2+ years

### "Top of the art Hybrid event platform"

November 9, 2021

5.0

Our overall experience with inwink has been really good for the last 5 years

Pros

Inwink is amazing tool. Easy to use and enables to customize everything on your event in comparison to other event platforms. New features added monthly

Cons

it is impossible to schedule reminders email

Alternatives considered

[Cvent Event Management](https://www.capterra.com/p/26318/Cvent-Event-Management/)[Eventbrite](https://www.capterra.com/p/114949/Eventbrite/)

Reason for choosing inwink

Best solution and answering to all our need.

Review Source

CB

Clarisse B.  
Communication and events officer  
Financial Services  
Used the software for: 1-2 years

### "The most professional and qualitative platform "

December 6, 2021

5.0

Pros

What I like most is the ease of use, it's very intuitive. The Inwink site is ergonomic, the sections are clear and precise. The online help is very useful, and all the problems are exposed.

Cons

The only negative side of the platform is perhaps the propagation time when you make changes that you want to put online. And it would also be great to be able to send invitations directly through Inwink.

Switched from

[Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)

We decided to switch from Teams because it was not enought professionnal and qualitative.

Review Source

EM

Elisabeth M.  
Digital project director  
Information Technology and Services  
Used the software for: 1-2 years

### "The most powerful custom made event platform"

November 26, 2021

5.0

Overall, Inwink is the key to: - unify every step of an event organization on the same platform, from registration to tickets or broadcasting - reach very detailed data about all users - build a strong multi-events strategy

Pros

Very advanced customization on both back end and front end that allows organizers to build their own back office and website. Being able to create the user experience I want for each personae and collect very detailed data thanks to personalized fields and a real "WYSIWYG" platform. The ready made features that make organizers life so much easier (agenda, partners worksapce, business meetings, networking based on a customized matchmaking algorythm...) and can be enhanced by connecting external tools such as Salesforce or Paypal. The fast and efficient help from customer support and customer success managers. And most important: all features are included in the licence and all improvements and new features are available for all clients with no extra fee. The platform keeps evolving for the best!

Cons

Not much really... Maybe the paid registration feature could be more advanced compared to other features, but it usually answer my needs! Also it would be amazing to be able to export my events data into a nice chart or some kind of data visualization in addition to the usual excel sheets, but as long as I get all my data, I'm satisfied!

Review Source

MT

Mathilde T.  
Event Manager  
Human Resources  
Used the software for: 2+ years

### "Fully customizable platform to manage your on-site and virtual events"

November 25, 2021

4.0

Inwink allows us to create a great user experience for our participants. We can build professionnal looking event websites or registration pages very easily. For virtual events, participants stay on that website to experience the actual event and can view, interact and give their opinion within the same environment. It's also great to manage on-site events with the possibility to generate badges, scan participants, provide lead-gen apps to your partners.

Pros

The fact that you can create your own event website without having any web development skills. The fact that Inwink allows you to create your event website, manage communication, allows you to organize on-site and virtual events and you can analyse results afterwards. It's a one-stop shop.

Cons

Dashboards for post-event analysis can be improved. For Inwink Live: the fact that only the person who shares a ressource can control it. The fact that you can't moderate Q&A and Chat in the live environment but you have to do it in the back office.

Review Source

BP

Bertrand P.  
CEO  
Online Media  
Used the software for: 2+ years

### "Inwink is an excellent event management platform"

May 30, 2022

4.0

Pros

Inwink has every feature you need for online event management, including webinars, one-one meetings and conference management. It is fairly easy to use, to deploy and administer. But most of all, the support team is excellent and always reactive

Cons

Some features are hard to find in the admin menus

Review Source

ZK

Zeineb K.  
Chef de projet événementiel  
Think Tanks  
Used the software for: 6-12 months

### "Inwink review"

November 9, 2021

5.0

Pros

The website design possibility, the back office ease, the team reactivity, the visio conference integrated in the website.

Cons

The non automating of the emails, Atelier vidéo 35 personnes, Player en propre

Review Source

VB

Victor B.  
Directeur du Developpement  
Farming  
Used the software for: 1-2 years

### "INWINK m'a changé la vie ! "

December 4, 2023

5.0

Cela a littéralement changé la qualité de notre organisation ! On est passé dans une autre dimension ! Nous avions Léni, on avait sondé Event Maker ou Swapcard, INWINK est très au dessus, une vraie boite de Tech orienté métier événementiel !

Pros

La facilité de l'utilisation, la mise en place rapide, un accompagnement de haut vol, et le tout pour le meilleur rapport Qualité/prix du marché, et de très loin ! Nous parlons en connaissance de cause, étant organisateur d'un événement de 1700 exposants, 115 000 visiteurs B2B, + 90 pays, 2000 animaux, 150 conférences, 70 concours de races. 32 ème édition !

Cons

Aucun ! ils sont réactifs, à l'écoute et le produit ne fait que s'améliorer !

Reason for choosing inwink

Parce qu'ils sont moins cher. Les autres font des offres à la tête et vous oblige à vous engager sur plusieurs années. Une arnaque selon moi ! Inwink a des prix PUBLICS ! Il n'est pas normal qu'un client paie plus cher ou moins cher simplement en fonction de sa capacité financière, de sa méconnaissance du marché ou de sa naïveté. Chez inwink, les tarifs des licences sont publics, tout inclus, sans négociation, et sont les mêmes pour tout le monde ! INWINK est en avance sur la communauté et c'est très important ! 𝑶𝒏 𝒑𝒂𝒓𝒍𝒆 𝒔𝒐𝒖𝒗𝒆𝒏𝒕 𝒅𝒆 𝒍𝒂 𝒄𝒐𝒏𝒗𝒆𝒓𝒈𝒆𝒏𝒄𝒆 𝒅𝒆𝒔 𝒎𝒆́𝒕𝒊𝒆𝒓𝒔. 𝑬𝒕 𝒄'𝒆𝒔𝒕 𝒄𝒆 𝒒𝒖𝒆 𝒍'𝒐𝒏 𝒗𝒐𝒊𝒕 𝒑𝒂𝒓 𝒆𝒙𝒆𝒎𝒑𝒍𝒆 𝒆𝒏𝒕𝒓𝒆 𝒍𝒆𝒔 𝒐𝒓𝒈𝒂𝒏𝒊𝒔𝒂𝒕𝒆𝒖𝒓𝒔 𝒅'𝒆́𝒗𝒆́𝒏𝒆𝒎𝒆𝒏𝒕𝒔 𝒆𝒕 𝒍𝒆𝒔 𝒎𝒆́𝒅𝒊𝒂𝒔 : 𝒍𝒆𝒔 𝒎𝒆́𝒅𝒊𝒂𝒔 𝒐𝒓𝒈𝒂𝒏𝒊𝒔𝒆𝒏𝒕 𝒍𝒆𝒖𝒓𝒔 𝒑𝒓𝒐𝒑𝒓𝒆𝒔 𝒆́𝒗𝒆́𝒏𝒆𝒎𝒆𝒏𝒕𝒔 𝒔𝒖𝒓 𝒍𝒆𝒖𝒓𝒔 𝒅𝒐𝒎𝒂𝒊𝒏𝒆𝒔 𝒕𝒉𝒆̀𝒎𝒂𝒕𝒊𝒒𝒖𝒆𝒔, 𝒆𝒕 𝒍𝒆𝒔 𝒐𝒓𝒈𝒂𝒏𝒊𝒔𝒂𝒕𝒆𝒖𝒓𝒔 𝒅'𝒆́𝒗𝒆́𝒏𝒆𝒎𝒆𝒏𝒕𝒔 𝒅𝒆𝒗𝒊𝒆𝒏𝒏𝒆𝒏𝒕 𝒅𝒆𝒔 𝒎𝒆́𝒅𝒊𝒂𝒔 𝒗𝒊𝒂 𝒖𝒏𝒆 𝒂𝒑𝒑𝒓𝒐𝒄𝒉𝒆 𝒄𝒐𝒎𝒎𝒖𝒏𝒂𝒖𝒕𝒂𝒊𝒓𝒆. Aujourd'hui grâce à INWINK nous avons une longueur d'avance !

Review Source

ED

Eric D.  
PDG  
Broadcast Media  
Used the software for: 1-2 years

### "La solution complète pour des events efficients ,efficaces ."

December 15, 2021

5.0

Pros

Simple et efficace cette solution n'a que pour limite l'angticipation de vos futurs besoins

Cons

Les multiples possibilités et options offertes par la plateforme vous oblige à une manipulation réguliére pour ne pas oublier tous les avantages proposés par cette solution.

Review Source

MT

Marie T.  
Consultante  
Public Relations and Communications  
Used the software for: 1-2 years

### "Un outil complet"

December 3, 2021

5.0

Pros

Inwink peut s'avérer assez compliqué à prendre en mains au tout début, mais une fois que cela est fait, on se rend compte des possibilités énormes que l'outil offre. C'est un vrai moyen de gagner du temps, de l'efficacité, des performances, et de faire croître son activité. Beaucoup de fonctionnalités qui permettent de mieux centraliser l'organisation d'évènements.

Cons

Les aspects que j'ai moins aimés sont toujours les petites difficultés rencontrées au début de l'usage du produit (cela se règle quand même assez vite, après un évènement de ce que j'ai observé)

Review Source

Juliette R.  
Head of Architecture  
Government Administration  
Used the software for: 1-2 years

### "Une solution fiable et scalable"

April 19, 2021

5.0

Excellente expérience, tant au niveau de l'utilisation que du relationnel avec le fournisseur. Les équipes sont solidaires et on peut vraiment compter sur eux au moment clé, ce qui est essentiel lorsque le stress de la préparation se fait sentir pour les organisateurs

Pros

La conception du backoffice est particulièrement lisible et claire. Elle s'est largement étoffée au cours des deux dernières années, mais les principes fondamentaux sont toujours les mêmes rendant la prise en main facile pour les équipes d'organisation des événements. La structure modulaire s'adapte à tous types d'événements : multi sessions, parallèles ou non, un jour, plusieurs jours, typologies d'interaction variées, etc.

Cons

La roadmap produit est excellente et nous espérons pouvoir prochainement intégrer notre CRM. Plus de documentation écrite sur les APIs sera souhaitable à ce moment là.

Review Source

OO

Oriane O.  
CEO  
Public Relations and Communications  
Used the software for: 2+ years

### "inwink has developed real expertise. Today it is a powerful provider of solutions for our customers."

December 3, 2021

5.0

inwink has been one of our partners for several years. Our customers are very satisfied because of their efficiency and the quality of their service.

Pros

inwink offers all the necessary to B2B event

Cons

Even if some features were missing, inwink has develops new services to offer all our needs.

Review Source

MT

Magali T.  
Partner Marketing Manager  
Computer Software  
Used the software for: 2+ years

### "Best-in-class & easy-to use event management platform "

November 19, 2021

5.0

Pros

Really easy to set up. You are 100% autonomous on our event platform creation and event management lots of nice features (Business Meetings, Speed Meetings, Networking options, Discussions rooms)

Cons

Some elements can't be customized Impossible to get a live video directly on the home page

Review Source

YL

Yan L.  
Product Marketing and Design Director  
Computer Software  
Used the software for: 2+ years

### "All your event management needs covered in one easy-to-use platform "

November 10, 2021

5.0

A great solution backed by proactive and hard-workign team

Pros

We love the ease of implementation, the ability to visualize event performance. The attendee and registration process is efficient. The solution ensures we can manage attendees, presenters and exhibitors with ease. Great for in-person, virtual and hybrid events. New features such as video management and live interaction make the platform ideal for all and any situations.

Cons

We would love to see advance intelligence using Power BI

Reason for choosing inwink

ease of use and team

Review Source

ZO

Zoubheil O.  
Chargé de marketing  
Insurance  
Used the software for: 6-12 months

### "Great solution for events"

November 19, 2021

4.0

I created websites, badge, Emailing.

Pros

Easy to use, easy for Reporting, websites are easy to create

Cons

The tools for marketing, emailings, not enough marketing solutions

Reason for choosing inwink

Price and support

Review Source

JM

Jennifer M.  
Chargée de marketing  
Marketing and Advertising  
Used the software for: 1-2 years

### "Plateforme fonctionnelle et facile d'utilisation"

January 7, 2022

5.0

Une prise en main assez facile et un service de suivi très apprécié pour les questions plus techniques qui nécessitei une connaissance plus approfondie.

Pros

Plateforme intuitive, la mise en forme et la gestion des participants sont fluides grâce à des blocs et fonctionnalités prédéfinis facilement utilisables. Des aides en ligne nous permettent d'avancer rapidement lorsque nous rencontrons une difficultés. Le suivi des équipes techniques d'Inwick est très apprécié.

Cons

Je n'ai rien a signaler pour le moment..

Review Source

tH

thomas H.  
Consultant junior  
Management Consulting  
Used the software for: 2+ years

### "My opinion on inwink"

December 3, 2021

5.0

Pros

The software is very efficient and allows more freedom than traditional software. Inwink has been one of our partners for several years. Our customers are very satisfied because of their efficiency and the quality of their service.

Cons

Nothing, because the software is very complete.

Review Source

AT

Anh T.  
Consultant  
Public Relations and Communications  
Used the software for: Less than 6 months

### "All in one plateform"

November 18, 2021

5.0

Pros

Inwink is a platform that can be deployed very quickly. No need to be a developer to learn how to use the platform. It is a platform that allows the organization of physical, digital or hybrid events from a single platform. What I like most is that Inwink offers many features to engage and create interactivity between participants and partners.

Cons

There is nothing I don't like at the moment

Review Source

Maija F.  
Product Manager  
International Affairs  
Used the software for: 1-2 years

### "Robust, flexible and user friendly Cloud solution for event management"

March 26, 2021

5.0

Pros

\- Platform capabilities with native connectors and no code features - Easy end user onboarding - Professional services, user support and training resources - Product roadmap, innovative features and user community - Platform can be fully branded and used as "marque blanche"

Cons

\- Limited number of partners providing turnkey solution / VIP services

Review Source

CC

Caud C.  
Project Manager  
Civic & Social Organization  
Used the software for: 1-2 years

### "Product review"

November 26, 2021

5.0

Pros

Great and reactive customer service, versatile software easy to apprehend and customize

Cons

Some complementary livestream plugs-ins could be implemented

Review Source

jL

julie L.  
chef de projet digital  
Government Administration  
Used the software for: Less than 6 months

### "Retour Inwink"

November 24, 2021

4.0

Rapidité dans la création multiple de sites

Pros

Inwink est facile d'utilisation, mais je n'ai pas encore eu l'occasion d'utiliser toutes les fonctions.

Cons

Limité dans la présentation des modules : vidéo, images. On doit passer par du code pour avoir des présentations spécifiques.

Review Source

MM

Marion M.  
event manager  
Events Services  
Used the software for: 6-12 months

### "Great !"

March 19, 2021

5.0

Pros

Great product for online events - very good customers services and lot of programmation possibilities.

Cons

template's design are nice but there is not so enough branding possibilities

Review Source

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