---
title: "Best Refiner Alternatives 2026 | Capterra"
description: "Looking for alternatives to Refiner? Find out how Refiner stacks up against its competitors with real user reviews, pricing information, and what features they offer."
source_url: "https://www.capterra.com/p/192855/Refiner/alternatives/"
page_type: "alternatives"
language: "en"
publication_date: "2026-10-05"
---

# Refiner alternatives

Last updated on October 5th, 2026

The best Refiner alternatives are ReputationStacker (best overall), Jotform (best free plan), Surveyapp (best budget option), and SurveyMonkey (most reviewed). Together they hold 13,531 verified Capterra reviews, with overall ratings from 4.6 to 4.9 out of 5. Refiner itself holds 4.7 out of 5 across 9 reviews.

### Refiner
- Rating: 4.7 out of 5 (9 reviews)
- Ease of use: 4.7 out of 5
- Starting price: $99.00 /usage/mo
- Key features: 9 of 11 top category features

---

## Top alternatives

Refiner alternatives compared

| Product | Rating difference | Ease of use | Starting price | Key features |
| --- | --- | --- | --- | --- |
| [SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/) — 4.6 out of 5 (10,518 reviews) | Rated 0.1 lower than this product | 4.6 out of 5 | $30.00 /user/mo | 11 of 11 top category features |
| [Survicate](https://www.capterra.com/p/132914/Survicate/) — 4.6 out of 5 (99 reviews) | Rated 0.1 lower than this product | 4.7 out of 5 | $49.00 /usage/mo | 10 of 11 top category features |
| [Jotform](https://www.capterra.com/p/158456/JotForm-4-0/) — 4.7 out of 5 (2,930 reviews) | Rated the same as this product | 4.7 out of 5 | $39.00 /mo | 11 of 11 top category features |
| [Birdeye](https://www.capterra.com/p/152997/BirdEye/) — 4.7 out of 5 (707 reviews) | Rated the same as this product | 4.7 out of 5 | Not available | 5 of 11 top category features |
| [Zoho Survey](https://www.capterra.com/p/131426/Zoho-Survey/) — 4.6 out of 5 (457 reviews) | Rated 0.1 lower than this product | 4.7 out of 5 | $35.00 /mo | 11 of 11 top category features |
| [Trustpilot](https://www.capterra.com/p/169618/Trustpilot/) — 4.5 out of 5 (1,207 reviews) | Rated 0.2 lower than this product | 4.6 out of 5 | $299.00 /mo | 1 of 11 top category features |
| [ReputationStacker](https://www.capterra.com/p/160682/ReputationStacker/) — 4.9 out of 5 (59 reviews) | Rated 0.2 higher than this product | 4.8 out of 5 | $63.00 /user/mo | 5 of 11 top category features |
| [Typeform](https://www.capterra.com/p/137289/Typeform/) — 4.7 out of 5 (984 reviews) | Rated the same as this product | 4.6 out of 5 | $39.00 /mo | 11 of 11 top category features |
| [Questback](https://www.capterra.com/p/275590/Questback/) — 4.7 out of 5 (58 reviews) | Rated the same as this product | 4.5 out of 5 | €2500.00 /yr | 11 of 11 top category features |
| [Surveyapp](https://www.capterra.com/p/234912/SurveyApp/) — 4.7 out of 5 (24 reviews) | Rated the same as this product | 4.9 out of 5 | $29.99 /mo | 9 of 11 top category features |

---

## Top Free alternatives to Refiner

The best free alternatives to Refiner are SurveyMonkey, Survicate, and Jotform — all three offer a free plan alongside paid tiers.

### [SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/) — 4.6 out of 5 (10,518 reviews)
- Free options: Free version
- Starting price: $30.00 /user/mo

### [Survicate](https://www.capterra.com/p/132914/Survicate/) — 4.6 out of 5 (99 reviews)
- Free options: Free trial, Free version
- Starting price: $49.00 /usage/mo

### [Jotform](https://www.capterra.com/p/158456/JotForm-4-0/) — 4.7 out of 5 (2,930 reviews)
- Free options: Free version
- Starting price: $39.00 /mo

---

## Top alternatives for SMBs

Among reviewers from companies with 1-200 employees, the highest-rated Refiner alternatives are ReputationStacker (4.9), Typeform (4.7), and Questback (4.7).

### [ReputationStacker](https://www.capterra.com/p/160682/ReputationStacker/)
- 49 SMB reviewers say
- Overall rating: 4.9 out of 5 across 49 SMB reviews
- Ease of use: 4.8 out of 5 across 49 SMB reviews

> "Reputation Stacker allows businesses to create customer loyalty campaigns to reward regular customers or encourage new customers to engage with the brand.4." — Thomas Z., advisory board (January 11, 2023)

### [Typeform](https://www.capterra.com/p/137289/Typeform/)
- 607 SMB reviewers say
- Overall rating: 4.7 out of 5 across 607 SMB reviews
- Ease of use: 4.6 out of 5 across 605 SMB reviews

> "The UX is clean and simple for the customers." — Abbey W., owner, founder (February 17, 2026)

### [Questback](https://www.capterra.com/p/275590/Questback/)
- 31 SMB reviewers say
- Overall rating: 4.7 out of 5 across 31 SMB reviews
- Ease of use: 4.5 out of 5 across 31 SMB reviews

> "The duplication feature is perfect for the same courses that we run for different clients during the yearly schedule - just changing names and dates makes the setting up of evaluations so much quicker" — john d., Operations Manager (October 26, 2022)

---

## Find software for your specific use case

### Survey
- [Jotform](https://www.capterra.com/p/158456/JotForm-4-0/) — 4.7 out of 5 (2,930 reviews)
- [SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/) — 4.6 out of 5 (10,518 reviews)
- [Zoho Survey](https://www.capterra.com/p/131426/Zoho-Survey/) — 4.6 out of 5 (457 reviews)

### Customer Satisfaction
- [Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/) — 4.4 out of 5 (4,094 reviews)
- [Survicate](https://www.capterra.com/p/132914/Survicate/) — 4.6 out of 5 (99 reviews)
- [SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/) — 4.6 out of 5 (10,518 reviews)

### NPS
- [Survicate](https://www.capterra.com/p/132914/Survicate/) — 4.6 out of 5 (99 reviews)
- [SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/) — 4.6 out of 5 (10,518 reviews)
- [Vantage Circle](https://www.capterra.com/p/167264/Vantage-Circle/) — 4.7 out of 5 (5,124 reviews)

---