# Briq Bookings Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Briq Bookings the right Reservations solution for you? Explore 23 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/192891/BRIQ-Bookings/reviews

---

Briq Bookings

4.6 (23)

[View alternatives](https://www.capterra.com/p/192891/BRIQ-Bookings/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated March 13th, 2026

# Reviews of Briq Bookings

Ease of use

4.3

Customer Service

4.9

## Pros and Cons in Reviews

Kevin B

OwnerMarketing and Advertising, Self-employedUsed the software for: 6-12 months.

“The personal approach of Briq, the clear updates around updates, the easy booking interface and the receptivity of our feedback makes Briq a nice and professional partner to work with.“

November 3, 2021

AS

Athanasius S

EntrepreneurComputer Software, Self-employedUsed the software for: I used a free trial.

“The booking software is congested and sometimes difficult to navigate.“

November 20, 2023

TS

Ted S

OwnerEntertainment, 2 - 10 employeesUsed the software for: 1-2 years.

“We saw an increase of 80 - 250% in revenue and sales.“

September 13, 2021

TS

Ted S

OwnerEntertainment, 2 - 10 employeesUsed the software for: 1-2 years.

“The investment costs are very little and no cure no pay.“

September 13, 2021

## Showing most helpful reviews

Showing 1-23 of 23 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Kevin B.  
Owner  
Marketing and Advertising  
Used the software for: 6-12 months

### "A reliable partner with a clear plan "

November 3, 2021

4.0

The personal approach of Briq, the clear updates around updates, the easy booking interface and the receptivity of our feedback makes Briq a nice and professional partner to work with.

Pros

This platform helps us to the get the pressure of the phone. Starting from 0%, Briq now handles around 55% of our bookings online, and counting. We are not there yet, and we have some challenges in the near future, but the booked results are already mind blowing.

Cons

Sometimes the used terms within the software is not easy to read for the personell. We would prefer Dutch to be a language within the platform.

Reason for choosing Briq Bookings

At first, the most important one compared to the custom offer that we got, is that we don't have to run our own servers or need to set up a VPN in order to get access to the platform when not around. Together with that, Briq was the only one at that time who was able to show the complete occupation of the organization within one screen.

Review Source

VR

Verified Reviewer  
CEO  
Entertainment  
Used the software for: 6-12 months

### "Briq Bookings helped me to increase my online bookings by 400%"

September 8, 2021

5.0

What makes the overall experience great is the support that is provided where they actually hold my hand and take me to the next levels of online booking and FEC e-commerce

Pros

What I like most about the Briq software is its ease of use for our guests and the ability for them to book multiple activities and food & drinks all as part of the same booking and paid upfront.

Cons

At the moment nothing, I'm extremely happy.

Alternatives considered

[bookingkit](https://www.capterra.com/p/148805/Booking-System-for-Leisure-Activity-Providers/)[ROLLER](https://www.capterra.com/p/164715/ROLLER/)

Reason for choosing Briq Bookings

The ability for it to book multi activities

Switched from

[Bookeo](https://www.capterra.com/p/117299/Bookeo/)

We wanted our visitors to book multiple activities at the same time to create their own unique day out with us.

Review Source

DE

Dave E.  
Entrepreneur  
Entertainment  
Used the software for: 6-12 months

### "My feedback "

November 3, 2021

4.0

Great and friendly costumer service. Fast reply and solution is what I like most. Keep this up!

Pros

Great tool to get my administration in order

Cons

Nothing that comes to mind right now. Keep it making more user friendly

Review Source

PM

Pieter M.  
CEO  
Entertainment  
Used the software for: 1-2 years

### "The People = The Product."

September 15, 2021

5.0

The Briq Team has very skilled and motivated people and that translates into their product and services. They are very receptive to feedback and they don't overpromise.

Pros

The most important for us is a flawless journey for the customer and a clean look of the software. We find that in Briq. There is no clutter. The current era requires more than "just a booking system". Online booking is part of a bigger ecosystem that includes all aspects of the sales/marketing funnel and eventually has to translate into a smooth operation.

Cons

Our biggest struggle is that our online booking system is not connected to our POS/operations system.

Review Source

TS

Ted S.  
Owner  
Entertainment  
Used the software for: 1-2 years

### "BRIQ is amazing and the team consists of real experts"

September 13, 2021

5.0

Briq is an expert in marketing and the customer journey. Customers finally understand our services, deals and different products that we offer. We saw an increase of 80 - 250% in revenue and sales. The investment costs are very little and no cure no pay. We'd recommend others to get a demo and enjoy an increase in your business' performance.

Pros

The software is easy to use, very scalable and the briq-team is involved with their customers. If you have any recommendations or improvements then the team is eager to implement them and set up new features.

Cons

Removing certain deals and products might be difficult

Review Source

TT

Tim T.  
Marketing  
Leisure, Travel & Tourism  
Used the software for: 1-2 years

### "We are online!"

February 2, 2022

4.0

From no online bookings to a lot. Saves a lot of time because 'small' bookings are automatic now!

Pros

Making different combinations bookable online is super easy. The scheduling works great with minimum, optimal and maximum break/pause between activities.

Cons

A little more customization in the webshop would be nice. All shops look the same.

Review Source

YV

Yannick V.  
Zaakvoerder  
Entertainment  
Used the software for: 6-12 months

### "Ready to go"

October 16, 2021

5.0

We were up and running within a week. Questions are answered immediate.

Pros

We start using Briq when we were in Covid19 lockdown. Our team changed our activities to be confirm the restrictions. Briq helped in making sure reservations went smoothly. Instead of one large group, we now had dozens of families which requires a completely differt approach for reservations.

Cons

We are not yet organized to receive small groups within a day. We organize events, we are not a traditional entertainment center where employees are always ready to welcome people. Even if an activity is not fully booked, we cannot welcome people for that activity because the domain could be in use exclusively. Briq offers options to close certain days and disable reservations.

Review Source

Simone V.  
Marketing manager  
Events Services  
Used the software for: 2+ years

### " Trustworthy & Easy - Satisfied for more than 6 years "

January 27, 2022

5.0

Pros

Without Briq it would be impossible to achieve the visitor numbers that we have. Customers are now able to book their activity 24/7 with their mobile phone. The booking system automatically finds the optimal availability and occupancy. Since we started working with Briq, we have doubled our turnover and Briq keeps coming up with new features and integrations. After 6 years I can say with certainty that Briq is a reliable partner with excellent support!

Cons

None, keep up the good work!

Review Source

WV

Willem V.  
owner  
Hospitality  
Used the software for: 2+ years

### "Gamecity"

October 12, 2021

5.0

Pros

Online sales for multi-activity / games.

Cons

Integration with other parties such as kart timing

Review Source

JV

Jacqueline V.  
Director/Manager  
Leisure, Travel & Tourism  
Used the software for: 6-12 months

### "Good booking system with great support of the people behind the system."

April 20, 2022

4.0

Great!

Pros

The support! And also the outlook. And the way I can set/change things behind the system.

Cons

For our company it doesn't work perfectly because we use different prices. But they are working on it.

Reason for choosing Briq Bookings

\-

Review Source

Ludo V.  
Manager  
Sports  
Used the software for: 2+ years

### "Kies voor Briq!"

September 14, 2021

5.0

Snelle duidelijke service. Briq Bookings heeft een groot gedeelte geautomatiseerd, waardoor veel overbodig klantcontact uithanden is genomen.

Pros

+/- 75% online vs 25% admin bookings Eenvoudig online boekingen managen

Cons

Extra geautomatiseerde reminder mail 12 uur voor aanvang (aantallen nog kloppen, geen alcohol etc..) naast de bevestigingsmail. Wens: meerdere categorieën in één boeking ontvangen.

Alternatives considered

[FareHarbor](https://www.capterra.com/p/135106/FareHarbor/)

Reason for choosing Briq Bookings

6% fee doorberekenen aan de klant. Verplicht online betalen bij FareHarbor.

Review Source

Renske R.  
Hoofd Planning De Blaauwe Arena  
Leisure, Travel & Tourism  
Used the software for: Less than 6 months

### "Briq bij De Blaauwe Arena"

July 15, 2022

4.0

Briq heeft er tot dusver voor gezorgd dat we minder druk zijn met het indelen van activiteiten van feestjes en het versturen van reserveringsbevestigingen. De drempel is lager om te reserveren omdat het overzichtelijker is geworden, wat er mogelijk is. Hierdoor verwachten we dat er meer boekingen met gecombineerde activiteiten online gemaakt worden in plaats van telefonisch of per mail.

Pros

Briq is een systeem dat het maken van gecombineerde activiteiten vereenvoudigd. Waar ons voormalige reserveringssysteem enkel een tijdvak blokkeerde, kan Briq slimmer inplannen en ingesteld worden. Aan de boeking is een bevestiging per mail gekoppeld wat ons weer een handeling scheelt. Het is fijn dat Briq de gemaakte boekingen in onze huidige Google Calendar blokkeert.

Cons

Wat ons zeer zou helpen is de mogelijkheid om het boekingssysteem via een smartphone te bedienen als app.

Review Source

PP

Peter P.  
Algemeen Manager/Founder  
Leisure, Travel & Tourism  
Used the software for: 1-2 years

### "Briq software for a good webshop and Schedule"

October 14, 2021

5.0

Pros

Easy to use and very good support and contact

Cons

Briq is easy to use and easy to use with Innomeer

Review Source

CS

Conrad S.  
Owner  
Entertainment  
Used the software for: 2+ years

### "Zeer functioneel"

February 17, 2022

5.0

Erg prettig contact en snelle opvolging van eventuele vragen

Pros

Overzichtelijk en duidelijke uitleg hoe te gebruiken

Cons

Het werkt niet optimaal op je mobiele telefoon

Review Source

RB

Robin B.  
Management Assistent  
Leisure, Travel & Tourism  
Used the software for: 1-2 years

### "SkagaVenture"

March 3, 2022

5.0

Pros

Het is inzichtelijk en duidelijk. Het programma doet waarvoor het bedoeld is.

Cons

Dat alles in het Engels is. Ook vaak als ik bel krijg ik Engelstalige medewerkers aan de lijn en dat vind ik lastig.

Review Source

rW

rik W.  
owner  
Entertainment  
Used the software for: Less than 6 months

### "Erg tevreden"

October 13, 2021

4.0

Super! ook zijn wij erg tevreden met het support, erg vriendelijk en staan altijd voor je klaar.

Pros

Waar wij veel voordeel uithalen is de uitgebreide reserveringspagina en het eenvoudig deals aanmaken. Zo is het voor onze gasten erg overzichtelijk en kunnen wij voor elke gast een gepaste deal toevoegen. En dat in een handomdraai!

Cons

Wij zouden een versie voor op de mobiele telefoon erg prettig vinden.

Review Source

PO

Peter O.  
Compact owner  
Leisure, Travel & Tourism  
Used the software for: 1-2 years

### "Easy to use software"

February 1, 2022

4.0

Pros

The software from BriQ bookings is easy to use and is well developed.

Cons

No customization is possible, you depend on the choices that BriQ makes.

Review Source

AV

Anne V.  
marketeer  
Hospitality  
Used the software for: Less than 6 months

### "Fijne support en een ijzersterke tool: wij zijn blij met BRIQ"

October 13, 2021

5.0

Pros

De support denkt mee en zoekt samen met ons naar oplossingen voor problemen waar ons bedrijf tegen aan loopt. Briq heeft het mogelijk gemaakt om veel van onze producten en diensten online boekbaar te maken, wat ervoor zorgt dat het aantal boekingen is gestegen. Medewerkers geven aan dat Briq een gebruiksvriendelijk programma is.

Cons

Er is wat ondersteuning nodig om alle mogelijkheden te leren kennen. Wanneer je wat meer vertrouwd bent met het systeem kan je zelf de draad echter makkelijk oppakken.

Review Source

SS

Sander S.  
Owner  
Events Services  
Used the software for: Less than 6 months

### "Sportproductions"

June 20, 2022

5.0

Pros

The client service and easy implementation

Cons

Big groups are not booking frequently, its harder to make them make a reservation by there selfs.

Review Source

MP

Mark P.  
Owner  
Leisure, Travel & Tourism  
Used the software for: Less than 6 months

### "Easy to use, great team behind Briq Bookings. "

October 22, 2021

5.0

Pros

From day one it’s been so easy to get going, everything explained to me and it was very easy for me to get to grips using the software. We actually went live with the software in 2 weeks instead of the 1 month time line.

Cons

None, everything was nice and easy, just what I wanted

Review Source

AS

Athanasius S.  
Entrepreneur  
Computer Software  
Used the software for: I used a free trial

### "Reservations "

November 20, 2023

5.0

It has been very useful especially when making appointments and reservations.

Pros

The service provided by Briq is prompt and eases the booking arena 10fold.

Cons

The booking software is congested and sometimes difficult to navigate.

Review Source

CW

Carla W.  
manager  
Recreational Facilities and Services  
Used the software for: Less than 6 months

### "easy for guests, clear for us "

September 13, 2021

4.0

very good help, guidance

Pros

It's quickly implemented in the site, easy to use for guests, clear for us.

Cons

no comments. The guidance was very good. The process was completed in a targeted manner

Review Source

SB

Sijbrand B.  
General Manager  
Events Services  
Used the software for: Less than 6 months

### "Mooie ad-on voor directe verkoop!"

October 18, 2021

4.0

Uitstekende toevoeging voor directe online verkoop, goed in te richten naar eigen wensen.

Pros

Goed te integreren buiten je andere verkoopkanalen om. Zeer behulpzame back-office en functioneel prima werkend.

Cons

Ik mis een app-vorm waarmee je op mobiele telefoon op tablet een goede (dag)rapportage zou kunnen zien. Briq is eigenlijk alleen op een PC/Laptop te gebruiken, gemiste kans.

Reason for choosing Briq Bookings

Geen setupkosten, pure pay-per-use setup, werkt voor een startend product erg fijn.

Review Source

Similar Products

Featured