# The Lobby Boy Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about The Lobby Boy Software - reviews, pricing plans, popular comparisons to other Hospitality Property Management products and more.

Source: https://www.capterra.com/p/192905/The-Lobby-Boy/pricing

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# 

 The Lobby Boy Software Review 2026: Features, Integrations, Pros & Cons

Last updated on September 16, 2025

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

The Lobby Boy

## What is The Lobby Boy?

A cloud-based property management system, channel manager and booking engine with a user-friendly interface and direct connectivity to some of the top OTA's. This simple solution allows everything from taking payments, checking in/checking out guests all the way to allocating availability, setting rates, and the mapping process to be done in one place. Tailor-made for small to medium properties with all the features needed to manage your business effectively at an affordable price.

## What is The Lobby Boy used for?

[Hotel Channel Management](https://www.capterra.com/hotel-channel-management-software/)[Hospitality Property Management](https://www.capterra.com/hospitality-property-management-software/)

Top alternative

Featured

Overall rating

Based on 12 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

€37.5

Per User, Per Month

Free trial  
available

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Our "Best of" badge program showcases products with the highest ratings...

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Do you work for The Lobby Boy?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://thelobbyboy.com/page/landing-page.html&name=The Lobby Boy)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### The Lobby Boy

4.7 (12)

VS.

[4.6 (405)](https://www.capterra.com/p/135751/eZee-Absolute/reviews/)

Starting Price

€37.5

Per User, Per Month

Starting Price

$23.86

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.8 (12)

Ease Of Use

4.6 (256)

Value For Money

4.9 (11)

Value For Money

4.6 (239)

Customer Service

4.9 (11)

Customer Service

4.7 (249)

## The Lobby Boy alternatives

[4.3 (337)](https://www.capterra.com/p/158839/Cloudbeds/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

83%

of reviewers

rated it above 4 stars

[4.7 (301)](https://www.capterra.com/p/103570/Sirvoy-Booking-System/reviews/)

Starting price

$15.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

Highest Rated

[4.8 (1,524)](https://www.capterra.com/p/152433/Hostaway/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[4.3 (129)](https://www.capterra.com/p/13824/roomMaster/reviews/)

Starting price

$150.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

84%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/192905/The-Lobby-Boy/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Front Desk Management

4.7 (9)

55.56% of 9 reviewers that rated this feature as important or highly important

Check guests in and out, issue key cards, schedule wake up calls, or other requests

Reservations Management

4.8 (9)

77.78% of 9 reviewers that rated this feature as important or highly important

Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event

Employee Management

4.9 (8)

25.00% of 8 reviewers that rated this feature as important or highly important

Track employee schedules, availability, and performance across projects and tasks

GDS/OTA Integration

4.6 (8)

37.50% of 8 reviewers that rated this feature as important or highly important

Global distribution system used by online travel agencies to track availability and manage reservations

Housekeeping Management

4.9 (8)

12.50% of 8 reviewers that rated this feature as important or highly important

Manage the cleaning and maintenance of rooms and common areas and track the work status of cleaning staff

Point of Sale (POS)

4.8 (8)

37.50% of 8 reviewers that rated this feature as important or highly important

Accept and process customer payments for products or services using hardware and software

The Lobby Boy 18 features

Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients

Track and manage schedules and meetings via an integrated calendar

Manage various distribution channels, build relations with channel partners, and track their performance

Track products that are for sale at a reduced price or part of coupon promotions

Track employee schedules, availability, and performance across projects and tasks

Check guests in and out, issue key cards, schedule wake up calls, or other requests

Global distribution system used by online travel agencies to track availability and manage reservations

Manage the cleaning and maintenance of rooms and common areas and track the work status of cleaning staff

Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels

Manage and handle various international currencies

More than one location

Book meetings and appointments through a website or digital platform

Accept and process customer payments for products or services using hardware and software

Track/optimize rates in relation to usage

Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event

One location

Set up connections to third-party platforms to improve business processes

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Get Advice

We can help you find the software with the features you need.

Features

4.7 (12)

4.7

Based on 12 reviews

## Pricing

Value for money

4.9 (11)

Free Trial

Basic

€37.50

Per User,Per Month

Value for money

4.9 (11)

4.9

Based on 11 reviews

Connect with a Capterra advisor for a free 15-minute consultation

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## Support, customer service and training options

Customer Service

4.9 (11)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.9 (11)

4.9

Based on 11 reviews

## User reviews

Overall rating

4.7

Based on 12 reviews

Filter by rating

5(9)

4(2)

3(1)

2(0)

1(0)

Mentioned topic

Sorted by most recent

BL

Blerina L.

Administrator

Hospitality

### "Best Software for Channel Manager"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 14, 2021

The using of this software has solved my every day work, making it very easy and speeding up my work process without feeling pressed and frustrated.The results are quite visible in the efficiency of my work

Pros

The product is easy to use, very helpful managing & coordinating the booking process for both of my Hotels.

Cons

No other features is missing,or must be improved as well. It's very easy to use and the integration process with my business is quite manageable.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AM

Ardi M.

Hostel Owner

Hospitality

### "It saves you tons of time!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 28, 2021

Pros

I really loved the system. It is so easy to use and saves you so much time.

Cons

I do not have any complaints. It works very fast and is user friendly

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

GL

Giselle L.

Reception

Hospitality

### "Very good platform"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

June 26, 2021

Pros

You can see every reservation with the date and the price, you can have all information of the guests. Also you can see who pays and who doesn't pay, that is cool!

Cons

Sometimes its works bad, duplicate some reservations, and some prices also

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

VR

Victor R.

Front desk

Hospitality

### "Best PMS"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 24, 2021

Pros

\-user friendly -you can connectivity with many OTAS

Cons

In general lobby boy it's the best option market I haven't had issues to use it

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SP

Silver P.

Manager

Hospitality

### "Perfect managment systwm"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 23, 2021

The staff is very attentive and they help with all kind of needs

Pros

Its very responsive and updates very quicly.

Cons

Nothing everything is perfect and its working correctly

Alternatives considered

[SWITCH.CM](https://www.capterra.com/p/152834/SWITCH-CM/)

Reasons for choosing The Lobby Boy

Because was good working and people working there are very interested and fery fast anwering for everything

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SM

Stefo M.

Admin

Hospitality

### "Satisfied"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

June 22, 2021

Pros

It's easy and most usefull,and with booking engine will be great

Cons

The integration with others software is ease and mos helpfull

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AZ

Anna Z.

Volunteer

Hospitality

### "Xxx"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

2.0

2.0

Customer Service

0.0

0.0

Likelihood to Recommend

4/10

June 22, 2021

Pros

Everything in just one software. Easy to use.

Cons

Difficult to change a reservation once it has been made.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SH

Sally H.

Hostel worker

Hospitality

### "Hostel employee "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 22, 2021

Quick , simple efficient software that improves the hostel business I was it. 10/10

Pros

I found it really easy to navigate. It made checking guests in a very quick and simple process.

Cons

There is nothing I did not like about this software.

Reasons for choosing The Lobby Boy

Was recommended it by a friend

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

CC

Chelsea C.

Hostel Owner

Hospitality

### "Lobby Boy is just what you need! "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 22, 2021

One of my favorite things about Lobby Boy is the customer service. They are super helpful and respond right away whenever I have questions. I really appreciate the special features especially concerning group bookings and special additions for my point of sales.

Pros

Lobby Boy is a user friendly software. It was very easy for me to learn how to use the system, extra features and train my staff which is mostly comprised of volunteers. Lobby Boy gives me peace of mind in running my business. I know I can rely on the software to work and function properly. It helps me to stay organized and it is easy to login and use from any device. My volunteers have worked in many different hostels around the world. I constantly get compliments from the volunteers about how great the system is and easy to use.

Cons

Integration was easy and successful. I am a small business and haven’t found anything lacking for my needs.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

IA

Ibrahm A.

Owner

Hospitality

### "Makes your job much more easy"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 22, 2021

Pros

This software its very easy to use and practicable. You also can use it on the phone.

Cons

Right now Lobby Boy covers all my needs about my business.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/192905/The-Lobby-Boy/reviews/)

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