# ChargeStripe Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is ChargeStripe the right Payment Processing solution for you? Explore 32 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/192912/ChargeStripe/reviews

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ChargeStripe

4.8 (32)

[View alternatives](https://www.capterra.com/p/192912/ChargeStripe/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of ChargeStripe

Ease of use

4.8

Customer Service

4.6

## Showing most helpful reviews

Showing 1-25 of 32 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Monica W.  
Founder/Owner  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Quick and Easy"

December 17, 2019

5.0

It has been a quick, easy way to accept credit cards with reasonable fees.

Pros

I like the photo function that precludes the need for a card reader. I also like that there are no extra fees, just the per transaction fee with Stripe.

Cons

Multiproduct orders with discounts can be a bit clunky.

Alternatives considered

[Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/)

Reason for choosing ChargeStripe

Per transaction fees.

Review Source

Response from SureSwift Capital

December 17, 2019

Hi Monica, Thanks so much for your review! We're glad you're enjoying everything. ChargeStripe Team

JL

Joshua L.  
Non profit organization founder  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Charge Rite with ChargeStripe"

May 18, 2022

5.0

All of our debit/credit sales and donations are processed with ChargeStripe. Overall, I couldn’t be happier with this service.

Pros

It’s easy and convenient to use with very low fees. ChargeStripe has been a lifesaver. Without ChargeStripe we would not survive.

Cons

There aren’t any aspects to this service that I don’t like. ChargeStripe is through and through a great service.

Review Source

Response from SureSwift Capital

May 25, 2022

Hi Joshua, Thanks so much for your review and for taking the time to share your thoughts with us. Team ChargeStripe

KS

Kasey S.  
Accountant  
Accounting  
Used the software for: 1-2 years

### "Very convenient "

December 20, 2019

5.0

Pros

It’s a convenient and easy way to start seeing revenue as a new business owner.

Cons

The fees are higher then using a bank merchant.

Review Source

Response from SureSwift Capital

January 8, 2020

Hi Kasey, Thanks so much for your review! We're glad you're enjoying everything. Joey | ChargeStripe Team

FK

Fionnbarr K.  
Director  
Retail  
Used the software for: 2+ years

### "Easy to use, slightly expensive"

December 16, 2019

4.0

Pros

We use it for our Online presence. Easy to set up, easy to access and payments always come through. Nicely on top of the changing secure authentication requirements

Cons

It's on the expensive side - transaction fees are too high for smaller volumes

Reason for choosing ChargeStripe

Ease of use where an organisation hasn't a dedicated IT dept

Review Source

Response from SureSwift Capital

December 17, 2019

Hi Fionnbarr, Thanks for your review! I'd love to chat about anything else we might be able to improve on. Shoot a message over to hello@chargestripe.com and I'll be on the other side waiting. Thanks, Joey | ChargeStripe Team

EL

Emily L.  
Healer  
Education Management  
Used the software for: 1-2 years

### "Great Way to Track Payments"

December 11, 2019

5.0

Overall I really love the software and will continue to use it.

Pros

I love this software and the ease and use of it.

Cons

It's not always correct with when money will be entering my account. I see that it changes, maybe a glitch.

Switched from

[PayPal Point of Sale](https://www.capterra.com/p/171165/PayPal-Here-app/)

I needed a better user friendly software

Review Source

Response from SureSwift Capital

December 17, 2019

Hi Emily, Thanks for the review! I'd love to chat about anything else we might be able to improve on. Shoot a message over to hello@chargestripe.com and I'll be on the other side waiting. Thanks, Joey | ChargeStripe Team

VR

Verified Reviewer  
Author  
Entertainment  
Used the software for: 2+ years

### "Fully automated"

December 17, 2019

5.0

The two or three big players in this field don’t run a lightweight, straightforward, no frills model as clean as this one.

Pros

Started with this company when it advertised as being the least expensive solution for (credit) card processing. Industry changed, but I’ve used it as a backend for the ember ship site, and seems to work better, more seamless. No mess, no fuss — once set up.

Cons

Some of the backend elements were confusing, but eventually sorted it out.

Switched from

[PayPal Point of Sale](https://www.capterra.com/p/171165/PayPal-Here-app/)

less overhead.

Review Source

Response from SureSwift Capital

January 8, 2020

Hi there, Thanks so much for your review! We're glad you're enjoying everything. ChargeStripe Team

CT

Catherine T.  
Founder  
Cosmetics  
Used the software for: 1-2 years

### "Shopify"

December 7, 2019

5.0

Amazing, as a first time e commerce and charging business owner I have been so impressed with how accessible this product is.

Pros

\- ease of use - affordability - compatability with e commerce shopify

Cons

\- doesn't take eftpos cards (only credit cards) - no point of sale material tools available in NZ - charge per sale could be lower (there are cheaper alternatives)

Reason for choosing ChargeStripe

Didnt have time to research others.

Review Source

Response from SureSwift Capital

December 17, 2019

Hi Catherine, Thank you for taking the time to review ChargeStripe! I'd love to chat more about your concerns, could you shoot an email over to hello@chargestripe.com so we could see how we can help? Thanks, Joey | ChargeStripe Team

SD

Sarah D.  
Director / Owner  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "What a boon!"

December 16, 2019

5.0

Having used two other brands - Payleven & Worldpay Zinc - Stripe is: 1) easier 2) quicker 3) more convenient 4) better value

Pros

being able to charge a client using a phone app alone - with no need for the extra box /device

Cons

The website portal can be very confusing. Tracking who's paid what and when is not as easy or clear as it could be

Review Source

Response from SureSwift Capital

December 17, 2019

Hi Sarah, Thanks for your review of ChargeStripe! I'm glad to hear you're enjoying the application. I think you may be referring to the Stripe website here though? Shoot me an email over at hello@chargestripe.com and I'd be happy to chat more! Thanks, Joey | ChargeStripe Team

DR

Debbey R.  
Founder/President  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Stripe is a great tool"

December 8, 2019

5.0

It's been great, if we had a swipe option it would be better

Pros

The ease of processing transactions on the backend makes it great

Cons

Not having the ability to have a swipe device to use on site for processing transactions

Reason for choosing ChargeStripe

Great reviews and no problems when volume processing is high

Review Source

Response from SureSwift Capital

December 17, 2019

Hi Debbey, Thanks for reviewing Charge! We do offer card reader options. Send hello@chargestripe.com a quick message and I'll help from there. Thanks, Joey | ChargeStripe Team

JB

Josh B.  
Owner  
Farming  
Used the software for: 1-2 years

### "Easy and reliable "

December 16, 2019

5.0

Pros

Chargestripe is great payment system that works reliably and makes sure we capture all of our online booking payments meaning we don’t have to chase payment.

Cons

Nothing has been a problem for us, so don’t have any cons

Review Source

Response from SureSwift Capital

December 17, 2019

Hi Josh, Thanks for your kind words and rating! We're happy to hear everything is running smoothly. Let us know if there is anything we can do for you. Thanks, Joey | ChargeStripe Team

RS

Ryan S.  
Owner  
Consumer Goods  
Used the software for: Less than 6 months

### "Great Charge"

December 17, 2019

5.0

Pros

Works well and is effective and efficient.

Cons

I didn’t have any complaints. I don’t recall any issues.

Review Source

Response from SureSwift Capital

January 8, 2020

Hi Ryan, Thanks so much for your review! We're glad you're enjoying everything. Joey | ChargeStripe Team

CD

Christoph D.  
MD  
Sports  
Used the software for: 2+ years

### "ChargeStripe review"

December 16, 2019

5.0

Pros

it simply works, admin responsive, easy implimentaion

Cons

fees are too high, that's all. would be great if they'd be less than paypal

Switched from

[PayPal](https://www.capterra.com/p/207944/PayPal/)

fees too high and not responsive admin

Review Source

Response from SureSwift Capital

December 17, 2019

Hi Christoph, Thanks for your feedback and review. I'd love to chat about anything else we might be able to improve on. Shoot me an email at hello@chargestripe.com and I'll be on the other side waiting. Thanks, Joey | ChargeStripe Team

MC

Mike C.  
Owner  
Consumer Services  
Used the software for: 2+ years

### "Still loving it"

February 28, 2020

5.0

Pros

This software is self explanatory and is user friendly

Cons

If it’s not broke don’t fix it. This is a good moto to live by

Review Source

Response from SureSwift Capital

May 25, 2022

Hi Mike, Thank you for so much for your review, we are grateful for your feedback. Team ChargeStripe

AM

Austin M.  
Owner  
Farming  
Used the software for: 1-2 years

### "Charge stripe cards processing "

December 16, 2019

4.0

Pros

Very easy to use and integrate. Setup is a breeze.

Cons

The price per swipe is a bit higher but otherwise it’s fine.

Review Source

Response from SureSwift Capital

December 17, 2019

Hi Austin, Thanks for your review! I'd love to chat about anything else we might be able to improve on. Shoot a message over to hello@chargestripe.com Thanks, Joey | ChargeStripe Team

EM

Erika M.  
Mental health therapist  
Hospital & Health Care  
Used the software for: 1-2 years

### "Easy to use. "

December 20, 2019

5.0

Pros

Our use is within our electronic health record system. It’s easy to use and automate.

Cons

I haven’t experienced any cons yet. I don’t anticipate issues.

Review Source

Response from SureSwift Capital

January 8, 2020

Hi Erika, Thanks so much for your review! We're glad you're enjoying everything. Joey | ChargeStripe Team

JM

Jorrin M.  
Owner  
Leisure, Travel & Tourism  
Used the software for: 1-2 years

### "Simple to set up - but depth if you want"

December 7, 2019

5.0

No problems. Always been good.

Pros

Easy for non tech person to set up and implement Take payments on the go cost effective.

Cons

Cant think of anything. It’s very simple to use so not much to find fault with.

Reason for choosing ChargeStripe

Connected with Stripe easily. Strip has many benefits

Switched from

[PayPal Point of Sale](https://www.capterra.com/p/171165/PayPal-Here-app/)

Money saving.

Review Source

Response from SureSwift Capital

December 17, 2019

Hi Jorrin, Thank you for taking the time to review ChargeStripe! Glad to hear you're enjoying everything. Thanks, Joey | ChargeStripe Team

CM

Cameron M.  
President  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "5 Stars from Punch Gunk"

December 6, 2019

5.0

All of our online and in person credit card sales are processed through Stripe and WooCommerce and the integration is seamless. We don't worry about credit card processing.

Pros

Stripe is seamless and convenient. The mobile app is the best tool for sales at trade shows.

Cons

I would prefer to pay a lower percentage

Reason for choosing ChargeStripe

Online store integration.

Review Source

Response from SureSwift Capital

December 17, 2019

Hi Cameron, Thank you for reviewing ChargeStripe! Glad to hear everything is running smoothly. Thanks, Joey | ChargeStripe Team

MR

Maria R.  
Owner  
Consumer Services  
Used the software for: 1-2 years

### "Quick and easy"

December 9, 2019

4.0

Overall quick, easy, and efficient. Money always gets to my account super quick. It’s a no brainer to operate and for low volume business like mine it’s been great

Pros

No set fees or additional equipment needed. Super easy for low volume accounts

Cons

Not very customizable. Need to be able to change tipping percentages

Review Source

Response from SureSwift Capital

December 17, 2019

Hi Maria, Thank you for the review! I'd love to chat more about customization options with you. Shoot a message over to hello@chargestripe.com and I'll be on the other side waiting. Thanks, Joey | ChargeStripe Team

rM

rober M.  
Creative Director  
Media Production  
Used the software for: 1-2 years

### "It could have been custom made for me"

December 11, 2019

4.0

Exactly what I needed at the right time. Very pleased with it.

Pros

It was quick and easy to install. It pretty well worked off the bat. Scans correctly most of the time. I didn't want the hassle of using an extra reader and Charge was the solution.

Cons

There really wasn't anything to dislike.

Review Source

Response from SureSwift Capital

December 17, 2019

Hi Rober, Thanks so much for your review and kind words. It feels like it was made for you because..it is! If you ever feel like we're missing a feature, don't hesitate to reach out to hello@chargestripe.com so we can get to work. Thanks, Joey | ChargeStripe Team

CD

Christie D.  
Owner  
Medical Devices  
Used the software for: 1-2 years

### "Easy to Use"

December 6, 2019

5.0

Pros

I like that I am able to implement it into my website. So each time a customer makes a purchase, it goes through Stripe. Stripe makes it easy for me. They send me an email each time I get an order. The fees are reasonable as well.

Cons

I haven’t found anything that I don’t like about it as of yet.

Reason for choosing ChargeStripe

Much easier to use.

Switched from

[PayPal Commerce Platform](https://www.capterra.com/p/179252/PayPal-Checkout/)

Stripe looked more professional and was easier to use.

Review Source

Response from SureSwift Capital

December 17, 2019

Hi Christie, Thank you for taking the time to review ChargeStripe! We currently do not offer a web portal, could you shoot an email over to hello@chargestripe.com so I can further understand? It would be much appreciated! Thanks, Joey | ChargeStripe Team

VR

Verified Reviewer  
Founder  
Marketing and Advertising  
Used the software for: 1-2 years

### "So easy to use"

December 7, 2019

5.0

Always on, always easy, always good value

Pros

It's intuitive and easy to use. The scanning of cards and manual entry work seamlessly. The ability to send a receipt from the charge is easy to use too.

Cons

Nothing. It is intuitive and easy to use.

Review Source

Response from SureSwift Capital

December 17, 2019

Hi there, Thank you for taking the time to review ChargeStripe! We appreciate the kind words. ChargeStripe Team

BS

Ben S.  
Owner  
Real Estate  
Used the software for: 1-2 years

### "Easy to use"

December 6, 2019

4.0

Pros

You don't need a card reader. It was very easy to use and not technical.

Cons

Takes a while to get funds but that is true of all charge companies.

Alternatives considered

[PayPal](https://www.capterra.com/p/207944/PayPal/)

Reason for choosing ChargeStripe

fee structure

Switched from

[Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/)

Card reader didn't work well.

Review Source

Response from SureSwift Capital

December 17, 2019

Hi Ben Thank you for taking the time to review ChargeStripe! Glad to hear you're enjoying everything. Thanks, Joey | ChargeStripe Team

KH

Kevin H.  
Director  
Arts and Crafts  
Used the software for: 2+ years

### "Great App thgat frees up trade"

December 16, 2019

5.0

It makes market trading straightforward and profitable

Pros

Ease of use and connectivity is great, and can be used anywhare

Cons

The fees are offputting but it is preferable to customers going elsewhere

Switched from

[PayPal Point of Sale](https://www.capterra.com/p/171165/PayPal-Here-app/)

Costs and difficulty using the paypal reader

Review Source

Response from SureSwift Capital

December 17, 2019

Hi Kevin, Thanks for your review! Glad to hear you're enjoying everything. - ChargeStripe Team

PP

Paulo P.  
Owner  
Leisure, Travel & Tourism  
Used the software for: 1-2 years

### "It's very useful"

December 11, 2019

4.0

Pros

it allows us to charge our customers once we meet them so they can pay by card.

Cons

We can't have an invoice for the stripe fees.

Review Source

Response from SureSwift Capital

December 17, 2019

Hi Paulo, Thanks so much for the review! I'd be happy to help with the invoice issue. Please reach out to hello@chargestripe.com and I'll help from there. Thanks, Joey | ChargeStripe Team

AM

Ashley M.  
CEO  
Real Estate  
Used the software for: 6-12 months

### "PERFECT SOLUTION FOR CHARGING CARDS WITH NO STRIPE READER!"

December 6, 2019

5.0

Pros

I needed a way to charge cards at a holiday benefit sale and didn't have a stripe reader attachment for my phone. I found this product online, downloaded it from the app store and was up and running quickly!

Cons

Sometimes it felt a tiny bit clunky to have to type in the credit card number, but hey! I didn't have to buy a card reader!

Review Source

Response from SureSwift Capital

December 17, 2019

Hi Ashley, Thank you for taking the time to review ChargeStripe! Glad to hear you're enjoying everything. Thanks, Joey | ChargeStripe Team

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