# Adversus Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Adversus the right Call Center solution for you? Explore 18 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/192973/adversus-dialer/reviews --- Adversus 4.8 (18) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Adversus Ease of use 4.8 Customer Service 4.9 ## Showing most helpful reviews Showing 1-18 of 18 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Andrea M. CEO Marketing and Advertising Used the software for: Less than 6 months ### "My experience with Adversus" March 24, 2020 5.0 Thanks to Adversus I can use mobile phone numbers for outbound call, that's something I couldn't do with my old phone provider software. I don't need a CRM anymore, as Adversus is both a CRM and phone call provider. They solved me many problems and I've also saved money. Pros Adversus does exactly what me and my team were searching for since long time. I like the fact it's both a CRM and a phone system provider, I don't need to use many tools and integrate them all together anymore. The software is well done, it works perfectly and if there is any issue the customer support can really solve the problem. Cons I didn't find any problem with Adversus till now. I suggested to add some extra features that can improve it and the \[SENSITIVE CONTENT HIDDEN\] told me they are on the pipeline. Reason for choosing Adversus Best solution at better price. Switched from [Aircall](https://www.capterra.com/p/184709/Aircall/) Mobile phone number for outbound call, CRM + phone call provider in one tool. Review Source TL Thomas L. Telemarketing Advisor Information Technology and Services Used the software for: 2+ years ### "Game-changing dialer software with infinite value" October 21, 2019 5.0 The best piece of dialer software i've ever tried, I don't believe there is such a product on the market as good as this one, it's a must try! Pros I've been a user of this software since its beginning back in 2016, and i've been working with telemarketing/sales over the past 10 years, and it's my belief that Adversus changed the game from the start. 1. Intuitive design - The user experience is amazing - As a phoner, lets be honest, your job is hard to convince other people to buy your product, and you get a lot of negative people on the phone. Therefore the system must be as fluent and intuitive as possible, in order to ease some of the pain. I'm actually happy in Adversus, great visuals, no bugs, just well thought design for the user. 2. Company with individuals that want to make a difference, they invest in their product to make it even better instead of just using their software as a cash-cow. 3. The best up-time i've tried, actually haven't been down a single time since I opened an account. 4. Its a system with a lot of possiblities, you can integrate third party systems troughout their API, in order to take your telemarketing to the next level. 5. Lead management, campaign management as a boss, you got everything you need in this piece of software. 6. Monitor everything, even your phone-call live. You have a lot of different KPI's to keep track on as well. Cons 1\. It's a bit expensive for small business owners, but the value for money is high. 2. They do not have a mobile app, but maybe it will come in the future? Alternatives considered [LeadDesk](https://www.capterra.com/p/130134/LeadDesk/) Reason for choosing Adversus Switched from [LeadDesk](https://www.capterra.com/p/130134/LeadDesk/) I've tried a lot of different dialer software during my years as a phoner, but my overall experience in Adversus made my preference. Review Source AG Anders G. Sales Director Telecommunications Used the software for: 1-2 years ### "Focus Telemarketing" January 17, 2020 4.0 Our employees have a work tool that they are really happy with and that has increased their efficiency Pros The overview of the individual campaigns / customers and the effectiveness of the employees. Cons In order to change functionalities, basically in the system it is a bigger process that Adversus has to take care of Review Source GH George H. Managing Partner Outsourcing/Offshoring Used the software for: 1-2 years ### "The right tool for my business.." March 25, 2020 5.0 We have used Adversus for 2 years now and one thing says it all: At least 50% of the time management spent on administrative things, are now done automatically by Adversus, without the mistake rate of a human being. Very valuable piece of software I would recommend for everyone dealing with outbound or inbound sales Pros Warehouse: - Innovative system to manage your lead-flow in a very user friendly way - .Your own system to organize different databases of leads Rapports and statistics: - We have access to a variety of different rapport and statistic tools in Adversus. - Easy setup of dashboards making your rapports look more interesting. - important Kpi's integrated live for both agents and managers to follow. - Live feature: perfect for training and optimizing time management on your team. This is my personal favorite since it offers valuable insights in what the agents spend their time on and how we can optimize Appointment-setting: - The salesman can integrate his calendar, so we don't need access an external calendar to book a meeting. All can be done in the dialer window. - Journeys: Intelligently creates a series of actions for your leads with triggers, so you only have to set it up one time and be sure that only the best leads will be reused after a period of time and unqualified leads will end where they belong. Cons None. I would say that all of the issues I raised before were resolved and smoothly operating now. Reason for choosing Adversus Adversus has the most relevant features in one software. Innovative lead-flow system and lastly, the very accommodating team they have. Review Source UC Ulla C. Owner Market Research Used the software for: 2+ years ### "Adversus is my bible" April 3, 2020 5.0 I am very satisfied with the system Pros I could not imagine how customerservice would be without this system. It is easy to use and there are almost no technical problems and no system error. I use Adversus almost everyday, because it is easy and can content all the issues I need. Cons Of course there is always space for improvements, but honestly. Right now I cannot find anything bad to say about the solution. Reason for choosing Adversus I knew it from former job, and was very excited about the system so there where no doubts for me as a chose Adversus Switched from [Microsoft Excel](https://www.capterra.com/p/176574/Excel/) because it is easier to get a good overview of what is going on in the pipeline. You can follow the history in a much better way Review Source KJ Kristian J. Owner Marketing and Advertising Used the software for: 1-2 years ### "Perfect software for telemarketing " March 27, 2020 5.0 We are keeping track of our leads and callbacks very easy with Adversus. Plus the dialing feature makes our agents way more efficient while on the phone! Pros Effective software which easy to use, makes your pipeline work in the sales and appointment setting process a whole lot easier. Perfect CS listen, who listen to their user, and are innovative and keeps adding features! Cons Some features for appointment setting could be optimized. Reason for choosing Adversus Adversus, was more attractive in terms of layout, pricing and features. Review Source KP Kristoffer P. External partner, founder and ex-co-founder Marketing and Advertising Used the software for: 1-2 years ### "You want the best for your business? Because this is only if you want the best!" March 27, 2020 4.0 I have used a lot of systems over the past 10 years, and with Adversus dialer (it’s not only a dialer it’s so much more!) I know I will always be sure to have what I need. Pros Actually there is not one thing I like the best, there is a lot! Just to name a few. • Costumer service! They are not costumer service they are your fixer, your backup and your solution maker. •they look ahead of time, and always makes there product better! •the possibilities seems endless with it, but still so easy to understand and use! •every client they have big or small, they make you feel important for them. •they always come through with whatever you need or want. •the price is really good! And I actually have not even once looked at other prices on other software, because I don’t need anything else! •the dialed is awesome and when you look into it more, it can do a lot, and often when I have something new in the dialer and in the hole system, they are ahead of me, and already on it. And I could keep going! Cons One thing only! It improve so fast and can do so many new things, that you can never keep up with how awesome it is now from yesterday! Review Source SF Stefan F. Salesmanager Telecommunications Used the software for: 2+ years ### "Value for money - Easy to use and integrate " March 25, 2020 5.0 Sales - The use and integration of Adversus in our company has seen the sale rise at about 25 %. The support team at Adversus is always willing to help you. Pros All of our sale is integrated in Adversus. It is easy to use and you are able to make allmost every changes and integrations by yourself. Cons Not much, and they are willing top help you when there may be problems or ideas you want to integrate. Alternatives considered [LeadDesk](https://www.capterra.com/p/130134/LeadDesk/) Review Source JM Jakob M. Partner Computer Software Used the software for: 2+ years ### "Sublimed system." March 26, 2020 5.0 Comments (Benefits) I got many different benefits from using Adversus. I would recommend everyone to try the system. Pros Pros; There is no doubt about Adversus dialer is the system for outbound calling. The system got alot of different functionalists which means i can used in many ways, such as cold calling, service calls and appointments. Also I have never experience such a serviceminded company. I had some questions regarding integration to my CRM and they helped my out in a few minutes. If I could, I would give Adversus 6 out of 5 stars! Keep up the good work Cons Cons; If you wanna used the predictive dialing function you will need atleast 8 agents to get the full potentiel. Otherwise everything works good. Review Source EU Emil U. Head of Sales Fund-Raising Used the software for: 2+ years ### "Happy customer" March 24, 2020 5.0 All Ears has been using Adversus for several years and it has been a revolution in the way we work internally with telemarketing and how we provide service to our customers. Adversus is an incredible user-friendly system, both for the telemarketing employees, for the administrators, it is intuitive and easy to use, enabling us to provide telemarketing services at a high professional level. And Adversus is also a flexible and competent supplier, who provides good and fast customer service and listens to the wishes we have for the system and actually optimizes the functions based on our wishes. Pros Easy to use. Cons none. Review Source Thomas H. Growth Marketing Manager Financial Services Used the software for: 6-12 months ### "Easy to use and with a great customer support" March 25, 2020 5.0 It's perfect. We make +1000 phone calls via Adversus Dialer every day and it works perfect. Pros I like how easy it is to use and how the customer support always is ready to help with everything Cons we have used it for 12 months now and i still can't think of a downside by using it. Reason for choosing Adversus recommendation from other companies Review Source BH Bo H. department manager Insurance Used the software for: 6-12 months ### "Professional company, brilliant service" January 20, 2020 5.0 we run a small call-center andthe service and software Adversus dailer delivers is fundamental for our succes Pros smart set-up. Easy to start up. Friendly service and very proff. people Cons nothing at all, we are very impressed, Reason for choosing Adversus afther a short meeting, i was sure it was the right compagny to serve our specific needs, and now afther few Months in succes im even much more convinced and sure that we made the right dercission i therefore recommend Adversus dailer to every one, that need proff.compagny and stabil innovative software Review Source Christoffer B. CEO Financial Services Used the software for: Less than 6 months ### "The best dialer software on the market" March 26, 2020 5.0 With Adversus we are being able to quantity and scale our sales processes and we can track the processes, integrate to CRM. Definitely a must-have for any outbound sales organization. Pros The software is made with a clear understanding of how people work with calling whether it being sales, customers, surveys or other purpose. I would say it is"call centric". Cons The configuration is a little advanced, but there is a free call with a sales rep to set everything up. Reason for choosing Adversus Adversus has a complete feature set for our use case and delivers great value at the price tag. Review Source AM Andrew M. Lead Sales Development Representative Computer Software Used the software for: Less than 6 months ### "The Power Dialer that just works!" October 21, 2019 5.0 Pros Adversus allows me to make a week's worth of calls in one day with ease. I can track and manage all leads and those on the do not call registry will be automatically omitted. The metrics that Adversus provides are extensive and are crucial for tracking progress. Most of all Adversus just works, I've had no issues with Adversus running and its something my team and I rely on every day. Cons Adversus is very efficient which is a good thing but so much so that I run out of leads quickly. While this isn't an issue with Adversus, it's the only negative thing I could think of. Reason for choosing Adversus A friendly and responsive team and there simply is not a better solution out there. Review Source RO Rasmus O. Manager Electrical/Electronic Manufacturing Used the software for: Less than 6 months ### "Just about perfect" December 30, 2019 5.0 Overall this system is way more intuitive and faster than any other software i've used Pros Easy to use Plug and play Fast and swift Errorfree Cons I had to get to know a new system, but that is expected to cause some issues/questions. Nothing that couldn't be handled by customer support or my own experience. Alternatives considered [LeadDesk](https://www.capterra.com/p/130134/LeadDesk/) Reason for choosing Adversus Got recommended by many former colleagues. Review Source AG Alex G. sales team manager Consumer Goods Used the software for: Less than 6 months ### "efficient and flexible SaaS" March 26, 2020 4.0 Pros Easy to use, nice looking, efficient features. Good value for money. Very good customer service. Cons Some details could be improved, but no system is perfect. Alternatives considered [Squaretalk](https://www.capterra.com/p/219046/Squaretalk-Matrix/)[Dialfire](https://www.capterra.com/p/156848/Dialfire/) Reason for choosing Adversus nicer look, fixed communication price. Lead journey features. Review Source JA Josefine A. CRM and Engagement Coordinator Non-Profit Organization Management Used the software for: Less than 6 months ### "User-friendly and excellent support" March 24, 2020 5.0 Very easy to use, both as phoner and as administrator. Pros It is easy to use, and has a lot of features that make my job a lot easier. Cons Some features are still missing, but are all being developed Reason for choosing Adversus The features and options and the option of customer support that can help straight away. And the dialer is constantly developed to fit the users' needs, which is amazing! Review Source MH Mikkel H. Marketing Manager Financial Services Used the software for: Less than 6 months ### "The best dialer system" March 29, 2020 5.0 Pros Adversus is a very easy and effective dialer software and at the same time it is quick to get started. The Adversus team helped us get it all set up so we could start using the system in the best way from day one. Cons We have been using Adversus for months now and I still can't think of any cons Review Source Similar Products Featured