--- title: "Adversus Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Adversus Software - reviews, pricing plans, popular comparisons to other Call Center products and more." source_url: "https://www.capterra.com/p/192973/adversus-dialer/" page_type: "product" language: "en" --- # Adversus Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 3, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Adversus ## What is Adversus? Adversus is a web-based dialer and practical call center solution for telemarketing, fundraising, and appointment scheduling businesses. Intelligent campaigns optimize your call center efficiently by automating contacts & call flows, making sure that high-opportunity conversations are the only ones you will be having. The Journey module allows you to automate and integrate anything you could imagine. Keep an eye on events and respond accordingly. ## What is Adversus used for? [Auto Dialer](https://www.capterra.com/auto-dialer-software/)[Lead Management](https://www.capterra.com/lead-management-software/)[Lead Capture](https://www.capterra.com/lead-capture-software/) Top alternative Featured Overall rating Based on 18 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price €110 Flat Rate, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Adversus?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://adversus.dk/&name=Adversus) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Adversus 4.8 (18) VS. [4.2 (999)](https://www.capterra.com/p/113540/Bitrix24/reviews/) Starting Price €110 Flat Rate, Per Month Starting Price $69 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.8 (18) Ease Of Use 4.0 (967) Value For Money 4.9 (18) Value For Money 4.2 (790) Customer Service 4.9 (18) Customer Service 4.0 (762) ## Adversus alternatives Highest Rated [4.8 (82)](https://www.capterra.com/p/141932/Ricochet/reviews/) Starting price $24.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.7 (908)](https://www.capterra.com/p/178819/EngageBay-Marketing/reviews/) Starting price $14.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.1 (225)](https://www.capterra.com/p/157853/JustCall/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 80% of reviewers rated it above 4 stars [4.7 (158)](https://www.capterra.com/p/152004/Call-tracking-software/reviews/) Starting price $79.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars ## FAQs about Adversus Overview ### Which roles and teams benefit most from Adversus? Adversus is most used by sales leaders, telemarketing teams, and business owners who need structured outbound calling, lead tracking, and team performance oversight. Marketing and CRM managers benefit from campaign coordination and engagement follow-up, while executives and partners use it to monitor pipeline activity, productivity, and customer outreach results. Answer based on 18 reviews Overview ### What company size and specific industries is Adversus built for? Adversus is designed for businesses across a wide range of industries that need to make outbound call activity more efficient. It suits organizations with one to several hundred end users, making it a fit for small teams, growing companies, and larger operations with calling workflows. Features and Usability ### What are the key features of Adversus? Adversus offers outbound and inbound call center features such as auto-dialer, predictive dialer, power dialer, call routing, call recording, and call monitoring. It also includes CRM, lead management, campaign management, SMS messaging, live chat, API access, and reporting and analytics. Integrations ### Which third-party tools and platforms does Adversus integrate with? Adversus integrates with Google Calendar, Microsoft 365, Plecto, Podio, Slack, and Zapier. Its catalog covers calendar, productivity, reporting, CRM, and automation tools, giving teams a short list of common third-party platforms for scheduling, communication, workflow automation, and data sync. Getting Started and Support ### What training and onboarding options does Adversus offer? Adversus provides in person training, live online sessions, webinars, documentation, and videos. These formats support guided instruction, scheduled group learning, and self-paced reference material for teams that need help getting started with the product. Getting Started and Support ### What customer support options does Adversus offer? Adversus provides email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live rep, and chat. No reviewer feedback about support is available here, so user experience details such as response speed or helpfulness cannot be confirmed from the provided information. ## Features AI summary Based on 3,823 Call Center reviews Capterra reviewers say these are the call center features buyers focus on most when comparing solutions: - **Call Center Management** (**48%** of reviewers rated this feature as critical) - **Call Logging** (**44%**) - **Call Monitoring** (**43%**) Adversus supports all three of the top features reviewers value most: **Call Center Management**, **Call Logging**, and **Call Monitoring**. Together, these capabilities help businesses manage daily call operations, keep accurate records of customer interactions, and review agent performance in real time, allowing teams to improve service quality, maintain visibility across conversations, and handle call center workflows more efficiently. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Activity Tracking Track and document all activities across devices, networks, and other systems Answering Machine Detection Screen and filter calls that get sent to voicemail inboxes/answering machines API Application programming interface that allows for integration with other systems/databases Appointment Management Manage various aspects of appointments including booking, rescheduling, canceling Auto-Dialer System that automatically dials calls Adversus 94 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Answering Machine Detection: Screen and filter calls that get sent to voicemail inboxes/answering machines - API: Application programming interface that allows for integration with other systems/databases - Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling - Auto-Dialer: System that automatically dials calls - Automated Responses: Automatic reply functionality for incoming messages - Automated Routing: Tickets are automatically assigned to specific agents based on predefined rules - Automatic Call Distribution: Distribute/route/connect calls - Automatic Outbound Dialer: Dials outbound calls automatically - Autoresponders: Create and automatically send premade copy in response to customer messages - Availability Management: Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients - Blended Call Center: A call center that both makes and receives calls - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Call Center Management: Manage all call center activities including call monitoring, call recording, call answering, call transfer, etc. - Call Disposition: Track and report on call outcomes - Call List Management: Manage and track all past and future calls. - Call Logging: Collects essential call data such as call origin, call destination, call length, and other transaction details - Call Monitoring: Listen to live phone conversations for the purpose of training and assessing agent performance - Call Recording: Record the audio of phone conversations for quality assurance purposes - Call Reporting: Track and report on all incoming and outgoing calls - Call Routing: Sends voice calls to a specific queue based on predetermined criteria - Call Scheduling: Schedule date and time for callbacks/follow-up calls or reminders - Call Scripting: Provide agents with a typical response for common call subject matter - Call Tracking: Process to identify source of incoming calls, date, time, duration or caller type using a unique phone number - Call Transfer: Transfers live calls to other agents - Callback Scheduling: Schedules callback times - Caller ID: Identify the number and contact information of a caller before answering the phone - Campaign Analytics: Track and interpret campaign performance metrics - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Campaign Planning: Plan and strategize marketing campaigns - Campaign Scheduling: Set campaign schedules by selecting start, pause, and end dates - Campaign Specific Caller ID: Control the name and number that appears on outbound caller ID - Channel Management: Manage various distribution channels, build relations with channel partners, and track their performance - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Computer Telephony Integration: Computer-telephony integration is the use of computers to manage telephone calls - Confirmations/Reminders: Automated reminders and confirmations for booked appointments and events via text or email - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Contact Management: Manage, organize, and store contact information - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Data Import/Export: Import and export data to and from software applications - Data Security: Protect sensitive data for digital privacy - Dynamic Content: Content that alters based on the user's behavior, preferences, and interests, providing a personalized experience - Email Campaign Management: Plan, execute, and analyze email marketing campaigns - Email Management: Manage, store and organize emails within the system or via third-party apps - Email Marketing: Create and send email blasts/campaigns - Email Templates: Pre-made examples and templates for emails - FCC Compliance: Federal Communications Commission (FCC) compliance - FTC Compliance: Federal Trade Commission (FCC) compliance - Inbound Call Center: A call center that primarily receives calls, typically customer service focused - Integrations Management: Identify which applications need to exchange data and enable these data connections - Interaction Tracking: Track interaction history by documenting conversations for contacts - IVR: Read and accept a combination of touch tone keypad selections and voice inputs and provide the appropriate prerecorded voice response - Lead Capture: Automatically identify and save contact information of potential customers - Lead Distribution: Route and distribute your leads to third party buyers - Lead Generation: Manage the process of attracting and converting business prospects into leads - Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process - Lead Qualification: Score a lead on their quality or likelihood to buy based on certain behaviors - List Management: Manage contacts across multiple mailing lists - Live Chat: Ability to chat online in real time - Manual Dialer: Agents choose who to call and when - Marketing Automation: Automate workflows and trigger campaigns based on customer actions - Mass Texting: Send messages to multiple subscribers at the same time - Message Personalization: Personalize text messages using templates and custom fields - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Campaign: Manage multiple campaigns in one system - Multi-Channel Communication: Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. - Online Booking: Book meetings and appointments through a website or digital platform - Outbound Call Center: A call center that primarily makes calls, typically sales focused - Personalization: Adjust communications based on previous interactions or personal preferences - Power Dialer: System automatically dials the next number on the contact list after the previous call ends - Predictive Dialer: System calls multiple numbers at once and connects the agent to the first number that answers - Preview Dialer: System provides callee information to agent prior to the call to help determine whether or not to make the call - Progressive Dialer: Type of outbound calling system that automatically dials a list of phone numbers and connects agents with answered calls - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Reporting: Active reporting of data and metrics - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Scheduled Messaging: Send individual or bulk text messages at predetermined times - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Segmentation: Group leads or contacts based on their specific characteristics - SMS Messaging: Send messages via SMS - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - Video Conferencing: Connect with meeting participants remotely over video - VoIP Connection: Place/receive calls through voice over IP connection - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.8 (18) 4.8 Based on 18 reviews ## Pricing Value for money 4.9 (18) Free Trial [View pricing plan details](https://www.capterra.com/p/192973/adversus-dialer/pricing/) Basic €110.00 Flat Rate,Per Month Enterprise Contact Vendor for Pricing Value for money 4.9 (18) 4.9 Based on 18 reviews ## Integrations [ Slack](https://www.capterra.com/p/135003/Slack/)[ Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[ Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[ Zapier](https://www.capterra.com/p/130182/Zapier/)[ Podio](https://www.capterra.com/p/128631/Podio/)[ Plecto](https://www.capterra.com/p/160483/Plecto/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.9 (18) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (18) 4.9 Based on 18 reviews ## User reviews Overall rating 4.8 Based on 18 reviews Filter by rating 5(15) 4(3) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent UC Ulla C. Owner Market Research ### "Adversus is my bible" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 3, 2020 I am very satisfied with the system Pros I could not imagine how customerservice would be without this system. It is easy to use and there are almost no technical problems and no system error. I use Adversus almost everyday, because it is easy and can content all the issues I need. Cons Of course there is always space for improvements, but honestly. Right now I cannot find anything bad to say about the solution. Switched from [Microsoft Excel](https://www.capterra.com/p/176574/Excel/) because it is easier to get a good overview of what is going on in the pipeline. You can follow the history in a much better way Reasons for choosing Adversus I knew it from former job, and was very excited about the system so there where no doubts for me as a chose Adversus Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MH Mikkel H. Marketing Manager Financial Services ### "The best dialer system" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 29, 2020 Pros Adversus is a very easy and effective dialer software and at the same time it is quick to get started. The Adversus team helped us get it all set up so we could start using the system in the best way from day one. Cons We have been using Adversus for months now and I still can't think of any cons Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KJ Kristian J. Owner Marketing and Advertising ### "Perfect software for telemarketing " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 27, 2020 We are keeping track of our leads and callbacks very easy with Adversus. Plus the dialing feature makes our agents way more efficient while on the phone! Pros Effective software which easy to use, makes your pipeline work in the sales and appointment setting process a whole lot easier. Perfect CS listen, who listen to their user, and are innovative and keeps adding features! Cons Some features for appointment setting could be optimized. Reasons for choosing Adversus Adversus, was more attractive in terms of layout, pricing and features. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KP Kristoffer P. External partner, founder and ex-co-founder Marketing and Advertising ### "You want the best for your business? Because this is only if you want the best!" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 27, 2020 I have used a lot of systems over the past 10 years, and with Adversus dialer (it’s not only a dialer it’s so much more!) I know I will always be sure to have what I need. Pros Actually there is not one thing I like the best, there is a lot! Just to name a few. • Costumer service! They are not costumer service they are your fixer, your backup and your solution maker. •they look ahead of time, and always makes there product better! •the possibilities seems endless with it, but still so easy to understand and use! •every client they have big or small, they make you feel important for them. •they always come through with whatever you need or want. •the price is really good! And I actually have not even once looked at other prices on other software, because I don’t need anything else! •the dialed is awesome and when you look into it more, it can do a lot, and often when I have something new in the dialer and in the hole system, they are ahead of me, and already on it. And I could keep going! Cons One thing only! It improve so fast and can do so many new things, that you can never keep up with how awesome it is now from yesterday! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JM Jakob M. Partner Computer Software ### "Sublimed system." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 26, 2020 Comments (Benefits) I got many different benefits from using Adversus. I would recommend everyone to try the system. Pros Pros; There is no doubt about Adversus dialer is the system for outbound calling. The system got alot of different functionalists which means i can used in many ways, such as cold calling, service calls and appointments. Also I have never experience such a serviceminded company. I had some questions regarding integration to my CRM and they helped my out in a few minutes. If I could, I would give Adversus 6 out of 5 stars! Keep up the good work Cons Cons; If you wanna used the predictive dialing function you will need atleast 8 agents to get the full potentiel. Otherwise everything works good. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Christoffer B. CEO Financial Services ### "The best dialer software on the market" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 26, 2020 With Adversus we are being able to quantity and scale our sales processes and we can track the processes, integrate to CRM. Definitely a must-have for any outbound sales organization. Pros The software is made with a clear understanding of how people work with calling whether it being sales, customers, surveys or other purpose. I would say it is"call centric". Cons The configuration is a little advanced, but there is a free call with a sales rep to set everything up. Reasons for choosing Adversus Adversus has a complete feature set for our use case and delivers great value at the price tag. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AG Alex G. sales team manager Consumer Goods ### "efficient and flexible SaaS" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 March 26, 2020 Pros Easy to use, nice looking, efficient features. Good value for money. Very good customer service. Cons Some details could be improved, but no system is perfect. Alternatives considered [Squaretalk](https://www.capterra.com/p/219046/Squaretalk-Matrix/) [Dialfire](https://www.capterra.com/p/156848/Dialfire/) Reasons for choosing Adversus nicer look, fixed communication price. Lead journey features. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. GH George H. Managing Partner Outsourcing/Offshoring ### "The right tool for my business.." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 March 25, 2020 We have used Adversus for 2 years now and one thing says it all: At least 50% of the time management spent on administrative things, are now done automatically by Adversus, without the mistake rate of a human being. Very valuable piece of software I would recommend for everyone dealing with outbound or inbound sales Pros Warehouse: - Innovative system to manage your lead-flow in a very user friendly way - .Your own system to organize different databases of leads Rapports and statistics: - We have access to a variety of different rapport and statistic tools in Adversus. - Easy setup of dashboards making your rapports look more interesting. - important Kpi's integrated live for both agents and managers to follow. - Live feature: perfect for training and optimizing time management on your team. This is my personal favorite since it offers valuable insights in what the agents spend their time on and how we can optimize Appointment-setting: - The salesman can integrate his calendar, so we don't need access an external calendar to book a meeting. All can be done in the dialer window. - Journeys: Intelligently creates a series of actions for your leads with triggers, so you only have to set it up one time and be sure that only the best leads will be reused after a period of time and unqualified leads will end where they belong. Cons None. I would say that all of the issues I raised before were resolved and smoothly operating now. Reasons for choosing Adversus Adversus has the most relevant features in one software. Innovative lead-flow system and lastly, the very accommodating team they have. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Thomas H. Growth Marketing Manager Financial Services ### "Easy to use and with a great customer support" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 25, 2020 It's perfect. We make +1000 phone calls via Adversus Dialer every day and it works perfect. Pros I like how easy it is to use and how the customer support always is ready to help with everything Cons we have used it for 12 months now and i still can't think of a downside by using it. Reasons for choosing Adversus recommendation from other companies Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SF Stefan F. Salesmanager Telecommunications ### "Value for money - Easy to use and integrate " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 25, 2020 Sales - The use and integration of Adversus in our company has seen the sale rise at about 25 %. The support team at Adversus is always willing to help you. Pros All of our sale is integrated in Adversus. It is easy to use and you are able to make allmost every changes and integrations by yourself. Cons Not much, and they are willing top help you when there may be problems or ideas you want to integrate. Switched from [PathSolutions TotalView](https://www.capterra.com/p/184441/TotalView/) Alternatives considered [LeadDesk](https://www.capterra.com/p/130134/LeadDesk/) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. 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