Who Uses This Software?

Helix ALM is an Agile project management solution for companies who require provable, repeatable processes; practice CMMI-level 2 or higher; must deliver quality products; and need to minimize risk.


Average Ratings

20 Reviews
  • 4 / 5
    Overall
  • 3.5 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service

Product Details

  • Free Version
    Yes
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
    Installed - Mac
    Installed - Windows
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • Perforce
  • www.perforce.com/
  • Founded 1995
  • United States

About Helix ALM

Helix ALM (formerly TestTrack) helps centralize and manage requirements, tests, and issues, and other artifacts and their relationships. With Helix ALM, you can reduce product development risk, enable collaboration, and automate traceability. Helix ALMs modular design lets you buy only what you need: Helix RM (requirements management), Helix IM (issue management), and Helix TCM (test management). Add modules later for a complete, seamlessly integrated solution.


Helix ALM Features

  • Administrator Level Control
  • Defect Tracking
  • Iteration Planning
  • Project Management
  • Release Management
  • Requirements Review
  • Task Management
  • Test Case Tracking
  • User Level Management
  • Version Control

Helix ALM Reviews Recently Reviewed!

the product is an example of an old desk top application

Oct 16, 2017
1/5
Overall
1 / 5
Ease of Use
1 / 5
Features & Functionality
1 / 5
Customer Support
1 / 5
Value for Money

Pros: nothing about this product can be said to be good , it is old , cumbersome and clunky .

the product needs to be refactored and replaced

Cons: poor reports - difficult to create
can not have different type of issues
does not really support scrum approach

Using every day.

Oct 10, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Dashboard look great really great and have valuable information. Love issues filters. You can easily find required issue with them.

Cons: Would be better if it's not lag. Some workflow steps could be improved. One flow could be assigned to two users.

function rich software.

Oct 10, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: easy to sort items using catalogs, also it's very flexible software and allow to highly customize according our needs.

Cons: in issue window it's hard to see some details as they are hidden in various tabs. usually we do not notice attached additional files and number of reports.

Working for more than 1 year with this tool and I am very satisfied in Helix.

Oct 10, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The most important thing is Filters and our company using it as much as possible. Also, we are very happy about Requirements section.

Cons: Some filters during Helix Item creation are required but they are not marked as required, i.e. Impact

I use this for test case development and defect tracking

Oct 06, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It has a web interface so the client software does not have to be used. It is easy to use and easily customizable with custom fields

Cons: Reports are not easily exported to Word for putting test cases into our company's document template.

Overall: Centralizes test cases and defects and makes them easier to manage.

Helix ALM has the necessary core features but needs work in terms of usability

Oct 06, 2017
4/5
Overall
2 / 5
Ease of Use
3 / 5
Features & Functionality
Likelihood to Recommend: 5.0/10 Not
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Pros: The software contains good functionality for linking various bits of information together between the different modules that we use (requirements, test case management, defect tracking). It's also has the flexibility to be configured to work with many different kinds of workflows (we know because we've gone through a number of different design processes over the years that we've used this).

Cons: The text editing is the portion of the software that I like the least. Copying and pasting seems to mangle linefeeds, building up a nested list of bullets has inconsistent behavior, and trying to create/edit a table is incredibly awkward.

The text editor is still functional, but it's fallen below the minimum expectations for a text editor in this day and age.

Overall: Through this software, I was able to successfully document software specifications that were linked against test cases, and ultimately used for test runs. This allowed our team to much better understand just how much more work was required to be done and how far along we were in terms of the QA testing.

Using the TestTrac with a smal process

Oct 04, 2017
5/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Easy to fit the processes to our needs.
It is realy a good thing, that this software is so easy to fit also to smal process and deep, and complex processes.

Cons: We use a old Version form 2012, so we dont now the newest Features. This old version is not very nice and not so easy to use as it could be.

Overall: All our Testcases on one place.

I've been using Helix ALM over 5 years. This was a great experience of combined SCM and Helix.

Oct 03, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Workflow customization, integration with source provider. Dashboards looks nice feature and allows to plan future releases.

Cons: Lack of HTML support in emails sent by Helix ALM. It still doesn't support inline images. Links... Links could be displayed in more user friendly view.

Great test case/requirement management tool

Oct 02, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I like the test case/test run model which gives the the ability to generate base tests and instantiate them using test runs. I write the test once, and generate the multiple times per feature release or sprint.

Cons: The web interface for the product is not as rich as the thin client. Would like to see that catch up feature wise.

Since buying the product when it was called Test Track Pro it has been a good relationship

Oct 02, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Ease of use for IT people and Business alike. Anytime we've had a question on how to use it (thru Seapine Software) it was always answered quickly.

Cons: Reporting has always been a bit weak but we make do. We also use Test Case Management and it works out well for us also.

Easy to use and easy to understand

Sep 29, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
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Pros: Mostly self describing User Interface for users and the high configurability of items to make it work for a lot of different requirement types.

Cons: Even a lot is configurable, the missing of a possibility to save and distribute a view between users and specific per document reduces the usability enormous.

Overall: Easy to use and affordable tool for requirements engineering and testing

Helix ALM allows us to track a project from beginning stages through the upkeep and maintenance

Sep 28, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money

Pros: Easy to use and customize for specific projects, easy to track specific tasks/issues to requirements and develop test cases

Cons: All features are not available using the web interface making it difficult to perform administrative tasks over the web when access a workstation on the server's network is not available

It does Everything, but not always easily!

Sep 28, 2017
5/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: I like that it ties everything together and if you have things set up correctly, you get great trace-ability.

It is VERY powerful, and flexible.

Cons: With so much flexibility comes a LOT of configuration. And it's not always easy to modify your workflow once it's been in use for a while.

I really don't like that I have to kick everyone out of the project to make the tiniest change to the workflow and events.

The cost of licenses makes it hard for us to have enough for everyone.

Overall: It enforces a decent workflow for trouble tickets and testing.

Powerful tool for product development, learning curve is difficult for new users (using 2015.1.2)

Sep 28, 2017
4/5
Overall
2 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Captures requirements, bugs and testing all in one place, instant update so people are all using the most up to date version, easy to add new users and licenses, can update fields and text easily to better suit project needs,

Cons: Word export challenges mean that the team won't use the export feature any more and instead has to make the update twice - once in the ALM and once in our "official" word version

Test case and Test Run setup isn't WYSIWIG when embedding images into test steps, greatly annoying my developers

Test Run system is not adaptable to mechanical testing, where there is one test setup and then many samples to run on a simple test (like a pull test) - so we have testing in multiple places.

Validation overhead for medical device software tool requirements means we can't easily update (which means we can't update without spending on re-validation)

The tool is not particularly user-friendly - I've used it for years and know where almost everything is, but new users, particularly less tech-savvy ones, have an extremely difficult time moving items through the workflow and executing tests in the system.

Overall: centralized requirement, bug and test tracking with a complete audit trail of edits, as well as "easy" automatically updating trace matrices.

I have been using this software for a year and a half, and it is good in its speed and execution.

Sep 28, 2017
3/5
Overall
2 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: Its speed and execution and its usage of different features like - sending emails, record and playback, user-defined codes are excellent.

Cons: The methodology used for recording - like Contextmenu, which makes the playback session to fail, even though the necessary objects are available on the screen. Most of the time I have to debug the tool than the software against which it is being recorded

Overall: Helped to automate the testing process for certain reports

Easy to set up and configure

Sep 28, 2017
4/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Easy to set up, configure and administer. Great way to keep things organized. Keeps team on track with tasks.

Cons: Client-based application. It would be great if this was converted into a web application. Also, it can get overwhelming if you over complicate the set up.

Overall: Central place for our companies backlog.

End user feedback

Feb 13, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality

Comments: I found TestTrack fairly easy to search, add, and process items within the scope of my work. It was already configured for my use and I did not contact customer support nor was I involved with the purchase.

Review for Test Track

Feb 13, 2017
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money

Comments: Rather difficult to find certain information. Not very user friendly. Functionalities are not very accessible.

Good software, a bit difficult to learn

Feb 13, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality

Comments: I was given no real formal training using TestTrack, but with some assistance from my colleagues, I was able to get up and running fairly quickly. The search could be much improved, but other features seem fairly simple and easy to use.

TestTrack rocks

Feb 02, 2017
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Comments: TestTrack is crucial in not only logging all our tasks, it also is key is prioritizing our work and keeping all stakeholders informed.