--- title: "Perforce ALM Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Perforce ALM Software - reviews, pricing plans, popular comparisons to other Application Lifecycle Management products and more." source_url: "https://www.capterra.com/p/19303/TestTrack/" page_type: "product" language: "en" --- # Perforce ALM Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Perforce ALM ## What is Perforce ALM? Perforce ALM (formerly Helix ALM) helps centralize and manage requirements, test cases, issues, and other development artifacts and their relationships. ## What is Perforce ALM used for? [Application Lifecycle Management](https://www.capterra.com/application-lifecycle-management-software/)[Compliance](https://www.capterra.com/compliance-software/)[Test Management Tools](https://www.capterra.com/test-management-tools-software/) Top alternative Featured Overall rating Based on 29 user reviews Reviews sentiment Positive 90% Neutral 7% Negative 3% Starting price $89 Per User, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Perforce ALM?[Manage this product listing](https://www.g2.com/products/perforce-alm/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Perforce ALM 4.1 (29) VS. [4.4 (3,039)](https://www.capterra.com/p/76113/Wrike/reviews/) Starting Price $89 Per User, Per Month Starting Price $10 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.6 (29) Ease Of Use 4.2 (14,526) Value For Money 3.7 (21) Value For Money 4.2 (9,917) Customer Service 4.4 (23) Customer Service 4.3 (9,673) ## Perforce ALM alternatives [4.6 (6,112)](https://www.capterra.com/p/147657/monday-com/reviews/) Starting price $9.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.5 (872)](https://www.capterra.com/p/169455/Zoho-Projects/reviews/) Starting price $4.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars Highest Rated [4.7 (565)](https://www.capterra.com/p/144020/Aha/reviews/) Starting price $59.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.7 (65)](https://www.capterra.com/p/224784/BugHerd/reviews/) Starting price $50.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars ## FAQs about Perforce ALM Overview ### Which roles and teams benefit most from Perforce ALM? Perforce ALM is most used by software engineers, developers, and engineering managers who need structured requirements, test management, and end-to-end traceability across releases. QA teams, test engineers, and reliability specialists use it to validate quality, manage defects, and support compliance, while program and product leads track progress and coordinate delivery. Answer based on 25 reviews Overview ### What company size and specific industries is Perforce ALM built for? Perforce ALM targets product development and QA teams across small, mid-market, and enterprise organizations that need to deliver quality products on time and reduce risk. It is suited to companies with structured software or product development processes, especially where testing, release coordination, and quality assurance are central. Features and Usability ### What are the key features of Perforce ALM? Perforce ALM offers requirements management, test case management, bug tracking, and defect tracking for application lifecycle work. It also includes release management, change management, traceability, workflow management, and reporting and analytics, along with access controls, audit management, configurable workflows, and third-party integrations for project and compliance tracking. Integrations ### Which third-party tools and platforms does Perforce ALM integrate with? Perforce ALM integrates with 2 third-party tools: Jenkins and Jira. These integrations connect Perforce ALM to common software development and issue-tracking workflows, giving teams options for linking testing, automation, and project management systems. Answer based on 2 reviews Getting Started and Support ### What training and onboarding options does Perforce ALM offer? Perforce ALM provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online formats support guided learning, webinars cover scheduled product sessions, documentation offers written reference material, and videos provide visual walkthroughs. Answer based on 2 reviews Getting Started and Support ### What customer support options does Perforce ALM offer? Perforce ALM provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, 24/7 Live Rep, and Chat. Users who needed help described support as responsive and helpful, especially when issues were raised during setup or configuration, while some users did not need to contact support at all. Answer based on 2 reviews Ease of use ### Is Perforce ALM easy to use? Perforce ALM works well for teams that need configurable requirements, test, and issue workflows, but ease of use is mixed. Experienced technical users often learn it quickly and appreciate customization, while new or less technical users may find setup, navigation, web administration, search, and document editing more cumbersome. Answer based on 10 reviews ## Features AI summary Based on 399 Application Lifecycle Management reviews Capterra data shows that buyers of Application Lifecycle Management software rank the following features as their top priorities: - **Lifecycle Management** (**37%** of reviewers rated this feature as critical) - **Access Controls/Permissions** (**40%**) - **Release Management** (**50%**) Perforce ALM supports all three of the features reviewers rate most important: **Lifecycle Management**, **Access Controls/Permissions**, and **Release Management**. Combined, these capabilities help businesses manage development work across each stage, control who can view or change critical information, and coordinate releases more effectively, allowing teams to maintain oversight, reduce risk, and deliver software with greater consistency. Collaboration Tools 4.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Provides a channel for team members to share AI models, media files, communicate, and work together Requirements Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Enables creation, management, and tracking of product requirements & features during product production/development Task Management 4.3 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Create, manage and track all task activities and progression Agile Methodologies 4.5 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Iterative project Management approach that involves technologies such as Kanban, Scrum, XP, APF, XPM and more Issue Management 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Identify and respond to unexpected problems or failures (ie. "negative events") Multiple Projects 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Ability to handle several projects simultaneously Perforce ALM 47 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Agile Methodologies: Iterative project Management approach that involves technologies such as Kanban, Scrum, XP, APF, XPM and more - API: Application programming interface that allows for integration with other systems/databases - Assessment Management: Creation, administration, and evaluation of assessments or tests - Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws - Baseline Manager: Define network parameters and threshold settings to monitor network health and take necessary precautions - Bug Tracking: Monitor and track bugs and issues in the system. - Change Management: Track and monitor efficient handling of all changes/transitions - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Commenting/Notes: Leave comments and notes on documents for others to view - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Compliance Tracking: Track and report regulatory data to either internal management or external stakeholders - Configurable Workflow: Configure existing workflows to meet your organization's needs - Conflict Tracking: Detects conflicts in the latest version when multiple users are editing a file at the same time - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Defect Tracking: Process of tracking logged defects (errors) in a product or service to create new versions to fix the error - Document Storage: Store and organize documents in a centralized system - Issue Management: Identify and respond to unexpected problems or failures (ie. "negative events") - Iteration Management: Planning out the structure and duration of repetitive intervals of time dedicated to specific tasks during the development cycle - Knowledge Management: Gather, organize, share, and analyze knowledge in terms of resources, documents, and people skills - Lifecycle Management: Manage the end-to-end lifecycle, from initial setup/development to deployment and maintenance - Multiple Projects: Ability to handle several projects simultaneously - Prioritization: Arrange tasks based on the level of priority or urgency - Progress Tracking: Reporting on how each user, task or process has advanced since its initiation - Project Management: Plan and coordinate all the resources, costs and time needed to execute assignments - Project Tracking: Monitor the progress of projects from start to finish - Project Workflow: Create, manage, or update project workflows. - Projections: Estimate or forecast of a future scenario based on the study of present trends - Real-Time Data: Receive data and information in real time - Real-Time Updates: Receive system updates as soon as any changes are made - Release Management: Planning, scheduling, and overseeing the release of software or system changes into a live or production environment - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Requirements Management: Enables creation, management, and tracking of product requirements & features during product production/development - Resource Management: Process of planning, scheduling and executing the optimal and effective use of human capital across projects - Stakeholder Defined Attributes: Define the exact requirements needed by all stakeholders in the requirements process - Status Tracking: Track the status over time for a request, process, asset, or transaction - Task Management: Create, manage and track all task activities and progression - Test Case Management: Create, plan, track, organize, and store test cases to ensure that quality and workability requirements are met - Testing/QA Management: Checking for errors to prevent quality issues and maintain the integrity of the product/service as per set standards - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Ticket Management: Track, manage, or resolve user requests and IT incidents/issues - Traceability: Track and document the history, application, or location of an item or activity - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.1 (29) 4.1 Based on 29 reviews ## Pricing Value for money 3.7 (21) Free Trial Free Version Basic $89.00 Per User,Per Month Value for money 3.7 (21) 3.7 Based on 21 reviews ## Integrations [ Jira](https://www.capterra.com/p/19319/JIRA/)[ Jenkins](https://www.capterra.com/p/171026/Jenkins/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.4 (23) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.4 (23) 4.4 Based on 23 reviews ## User reviews Overall rating 4.1 Based on 29 reviews Filter by rating 5(8) 4(18) 3(2) 2(0) 1(1) Mentioned topic Sorted by most recent KT Keith T. Programmer Computer Software ### "Good Managment system" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 April 9, 2025 Overall, I like Helix ALM, but I imagine that being the lead manager over the server is a huge pain. Pros I like that this product works better than other alternatives for code management, such as GitHub. Cons The price is high, and I wish it were lower so that I could use this for more projects. Switched from [GitHub](https://www.capterra.com/p/129067/GitHub/) I made this switch because the code management works a lot better than GitHub Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. EH Emilio H. Recruiting Specialist Staffing and Recruiting ### "Reliable assesments" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 20, 2023 Pros I work closely with coders at my company when developing software to make everyone's lives easier in the workspace. We have been using Helix ALM to ensure these are always state-of-the-art developments and it has proved to be reliable so far. Cons I don't have any complaints about this service. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AJ Angeline J. QA Information Services ### "Excellent Defect management tool" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 June 27, 2021 Excellent tool for defect management. I had a very good experience. Pros We can select a bunch of defects and make changes for fields such as test owner or risk score, instead of editing each and every defects. This saves a lot of time Cons This tool works well in internet explorer. If they provide browser comparability for chrome too, it will be great Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AN Anonymous User Reliability Engineer Medical Devices ### "Traceability matrix and Helix general use" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 June 21, 2021 I do create Test cases, open issues/defects and creating documents via the tool. Also, review and create the traceability matrix Pros The way the traceability is shown and connected together in one page. Adding new test cases and requirements, and supporting the while requirements flow from start to end. Cons In test execution , the execution itself it good, but when it comes to sample size where generally should be one Pass/Fail status, i get several results per number of samples. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. HP Harold P. Program Manager Medical Devices ### "Helix ALM all in one package" 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 August 21, 2020 Great, used on numerous projects. I prefer it vs a number of other tools I've used: Doors, Confluence, Jira, Jama, Matrix, Trello, Rational, and in house custom. Pros There are numerous packages out there but few that are all in one - one support center packages like Perforce Helix. People often forget that the biggest investment is the user's learning time and having s flexible tool with strong support and ownership is essential. Many other tool packages depend on email or user group/forum support that is unpredictable for each of the "linked" parts of the tool set. I've spend many hours to days trying to find help for problems on some of these. That said, I like that Helix in "insanely configurable", flexible and strongly supported with phone center, tutorials, examples and templates. Cons Round tripping items with MS tools as Word & Excel somewhat cumbersome. Editing in Helix vs familiar MS Word limited. Switched from [IBM Rational Application Developer for WebSphere](https://www.capterra.com/p/174710/IBM-Rational/) Requirements, Test script, test run, Issues, and version control in on tool with one phone support center. Reasons for choosing Perforce ALM All in one tool and phone support center. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. VL Van L. Software Engineer Computer Hardware ### "Usage of Perforce" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 June 11, 2020 Overall it is a very good source control tool. It also has command line tools in automation scripts. Pros Shelving files is a great feature for users because they are saved onto the server and if the developers system crashes or the developer left the company, other users can retrieve them. Cons When a new file or folder is created in a "workspace", you cannot add it until you have added the folder in the workspace configuration. It's not intuitive enough if you are a new user. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KC Kymahn C. Manager Computer Games ### "My Helix IM Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 March 3, 2020 Pros Helix IM is A great app I'm not gonna lie...It is its really amazing in what it do. It is was really easy to use!...Its fast to set up. I like how it quickly find bugs and auto-repair them! I also like how they break-everything down for you to understand! Cons Would really, really like to see a mobile app! I mean it is fire but it would be awesome to have a mobile version that you could carry anywhere and still work! Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SS Sam S. Dev team Lead Utilities ### "Usefull tool but need lot of improvements" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 5/10 October 10, 2018 Overall this is a good Product. It need lot of improvements 1. Facelift 2. More Widgets or allow creating New Widgets using filters. 3. Ability to link multiple Projects in one Report. 4. More to come :D Pros Everything in one place including requirements/ test cases etc. I am still learning but not enough web content compared to JIRA. Cons Cannot create Dashboards that we need. Not sufficient Widgets and we cannot create any widget other than pre-defined ones. Once you create more projects, you only can generate report per projects. My team works in multiple projects and I have to write multiple reports to see the work. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Abraham H. Software Engineer ### "Difficult to set up, but quite powerful" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 July 19, 2018 Pros Helix ALM is super flexible, and can be configured in just about any way you need. It can be set up to automate some steps, and when you complain, they have excellent customer support. Cons It is somewhat difficult to set up, and if it set up incorrectly, it is extremely frustrating to use. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. TL tim L. Dev Manager ### "the product is an example of an old desk top application" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 October 17, 2017 Pros nothing about this product can be said to be good , it is old , cumbersome and clunky . the product needs to be refactored and replaced Cons poor reports - difficult to create can not have different type of issues does not really support scrum approach Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor March 9, 2018 Thank you for sharing your thoughts, Tim. We're sorry to hear that your experience hasn't met your expectations. Our support team is always ready to help you and can be reached at support@seapine.com. I'd also like to follow up and learn more details about your experience (and how we can make it better). Helix ALM receives quarterly updates to both the desktop and web clients. You can use both clients with your license. Our top priority with product updates is to make it easier for you to use. It's true that you can't have different types of issues in the Helix IM module. But you can differentiate between issues using a field type (e.g. feature request or bug). Helix ALM also lets you use different item types for requirements, requirement documents, test cases, test runs, and issues. Contact support@seapine.com if you have more questions about this. -Jeni at Perforce Support [View all Reviews](https://www.capterra.com/p/19303/TestTrack/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.