--- title: "Perforce ALM Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Perforce ALM Software - reviews, pricing plans, popular comparisons to other Application Lifecycle Management products and more." source_url: "https://www.capterra.com/p/19303/TestTrack/" page_type: "product" language: "en" publication_date: "2026-10-19" --- # Perforce ALM Software Review 2026: Features, Integrations, Pros & Cons Last updated on October 19, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Perforce ALM ## What is Perforce ALM? Perforce ALM (formerly Helix ALM) helps centralize and manage requirements, test cases, issues, and other development artifacts and their relationships. ## What is Perforce ALM used for? [Application Lifecycle Management](https://www.capterra.com/application-lifecycle-management-software/)[Compliance](https://www.capterra.com/compliance-software/)[Test Management Tools](https://www.capterra.com/test-management-tools-software/) Top alternative Featured Overall rating Based on 29 user reviews Reviews sentiment Positive 90% Neutral 7% Negative 3% Starting price $89 Per User, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Perforce ALM?[Manage this product listing](https://www.g2.com/products/perforce-alm/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Perforce ALM 4.1 (29) VS. [4.4 (3,045)](https://www.capterra.com/p/76113/Wrike/reviews/) Starting Price $89 Per User, Per Month Starting Price $10 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.6 (29) Ease Of Use 4.2 (14,818) Value For Money 3.7 (21) Value For Money 4.2 (10,129) Customer Service 4.4 (23) Customer Service 4.3 (9,865) ## Perforce ALM alternatives [4.5 (878)](https://www.capterra.com/p/169455/Zoho-Projects/reviews/) Starting price $4.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars Highest Rated [4.6 (6,130)](https://www.capterra.com/p/147657/monday-com/reviews/) Starting price $9.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.2 (98)](https://www.capterra.com/p/85434/SpiraTeam/reviews/) Starting price $57.33 Per User, Per Month Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [4.1 (29)](https://www.capterra.com/p/85433/SpiraPlan/reviews/) Starting price $218.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars ## FAQs about Perforce ALM Overview ### Which roles and teams benefit most from Perforce ALM? Perforce ALM is most used by software engineers, developers, and engineering managers who coordinate requirements, code changes, and release work. QA, test, reliability, and design assurance teams track defects, testing, and quality evidence. Systems administrators and regulatory or program managers support controlled change processes, traceability, documentation, and delivery oversight. Answer based on 25 reviews Overview ### What company size and specific industries is Perforce ALM built for? Perforce ALM is designed for product development and QA teams across small, mid-market, and enterprise organizations that need to deliver quality products on time and reduce risk. It is best suited for companies with structured software delivery and testing processes rather than a specific industry vertical. Features and Usability ### What are the key features of Perforce ALM? Perforce ALM offers requirements management, defect and issue tracking, test case management, test run tracking, and release management. It also includes workflow management, traceability, access controls/permissions, audit management, reporting & analytics, and real-time dashboards for tracking progress across multiple projects and lifecycle stages. Integrations ### Which third-party tools and platforms does Perforce ALM integrate with? Perforce ALM integrates with 2 third-party tools: Jira and Jenkins. These catalog integrations connect development and test management workflows with issue tracking and continuous integration systems, giving teams a straightforward way to link planning, build, and defect processes. Answer based on 2 reviews Getting Started and Support ### What training and onboarding options does Perforce ALM offer? Perforce ALM provides in-person training, live online sessions, webinars, documentation, and videos to help teams get started. In-person and live online formats support guided instruction, webinars offer scheduled group learning, documentation gives written reference material, and videos provide self-paced viewing for setup and feature review. Answer based on 2 reviews Getting Started and Support ### What customer support options does Perforce ALM offer? Perforce ALM provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, 24/7 Live Rep, and Chat. Users who comment on support describe it as helpful, with quick assistance when issues come up, though some users do not need to contact support at all because setup already fits their work. Answer based on 2 reviews Ease of use ### How easy is Perforce ALM to use? Perforce ALM supports configurable workflows and requirements-to-test tracking, but ease of use depends heavily on setup and user experience. Teams with technical administrators find its interface and custom fields approachable, while new or less technical users can face a steep learning curve, cumbersome Word and Excel editing, and web administration limits. Answer based on 10 reviews ## Features AI summary Based on 399 Application Lifecycle Management reviews Capterra data shows that buyers of Application Lifecycle Management software rank the following features as their top priorities: - **Lifecycle Management** (**37%** of reviewers rated this feature as critical) - **Access Controls/Permissions** (**40%**) - **Release Management** (**50%**) Perforce ALM supports all three of the features reviewers rate most important: **Lifecycle Management**, **Access Controls/Permissions**, and **Release Management**. Combined, these capabilities help businesses manage development work across each stage, control who can view or change critical information, and coordinate releases more effectively, allowing teams to maintain oversight, reduce risk, and deliver software with greater consistency. Collaboration Tools 4.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Provides a channel for team members to share AI models, media files, communicate, and work together Requirements Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Enables creation, management, and tracking of product requirements & features during product production/development Task Management 4.3 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Create, manage and track all task activities and progression Agile Methodologies 4.5 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Iterative project Management approach that involves technologies such as Kanban, Scrum, XP, APF, XPM and more Issue Management 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Identify and respond to unexpected problems or failures (ie. "negative events") Multiple Projects 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Ability to handle several projects simultaneously Perforce ALM 47 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Agile Methodologies: Iterative project Management approach that involves technologies such as Kanban, Scrum, XP, APF, XPM and more - API: Application programming interface that allows for integration with other systems/databases - Assessment Management: Creation, administration, and evaluation of assessments or tests - Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws - Baseline Manager: Define network parameters and threshold settings to monitor network health and take necessary precautions - Bug Tracking: Monitor and track bugs and issues in the system. - Change Management: Track and monitor efficient handling of all changes/transitions - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Commenting/Notes: Leave comments and notes on documents for others to view - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Compliance Tracking: Track and report regulatory data to either internal management or external stakeholders - Configurable Workflow: Configure existing workflows to meet your organization's needs - Conflict Tracking: Detects conflicts in the latest version when multiple users are editing a file at the same time - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Defect Tracking: Process of tracking logged defects (errors) in a product or service to create new versions to fix the error - Document Storage: Store and organize documents in a centralized system - Issue Management: Identify and respond to unexpected problems or failures (ie. "negative events") - Iteration Management: Planning out the structure and duration of repetitive intervals of time dedicated to specific tasks during the development cycle - Knowledge Management: Gather, organize, share, and analyze knowledge in terms of resources, documents, and people skills - Lifecycle Management: Manage the end-to-end lifecycle, from initial setup/development to deployment and maintenance - Multiple Projects: Ability to handle several projects simultaneously - Prioritization: Arrange tasks based on the level of priority or urgency - Progress Tracking: Reporting on how each user, task or process has advanced since its initiation - Project Management: Plan and coordinate all the resources, costs and time needed to execute assignments - Project Tracking: Monitor the progress of projects from start to finish - Project Workflow: Create, manage, or update project workflows. - Projections: Estimate or forecast of a future scenario based on the study of present trends - Real-Time Data: Receive data and information in real time - Real-Time Updates: Receive system updates as soon as any changes are made - Release Management: Planning, scheduling, and overseeing the release of software or system changes into a live or production environment - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Requirements Management: Enables creation, management, and tracking of product requirements & features during product production/development - Resource Management: Process of planning, scheduling and executing the optimal and effective use of human capital across projects - Stakeholder Defined Attributes: Define the exact requirements needed by all stakeholders in the requirements process - Status Tracking: Track the status over time for a request, process, asset, or transaction - Task Management: Create, manage and track all task activities and progression - Test Case Management: Create, plan, track, organize, and store test cases to ensure that quality and workability requirements are met - Testing/QA Management: Checking for errors to prevent quality issues and maintain the integrity of the product/service as per set standards - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Ticket Management: Track, manage, or resolve user requests and IT incidents/issues - Traceability: Track and document the history, application, or location of an item or activity - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.1 (29) 4.1 Based on 29 reviews ## Pricing Value for money 3.7 (21) Free Trial Free Version Basic $89.00 Per User,Per Month Value for money 3.7 (21) 3.7 Based on 21 reviews ## Integrations [ Jira](https://www.capterra.com/p/19319/JIRA/)[ Jenkins](https://www.capterra.com/p/171026/Jenkins/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.4 (23) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.4 (23) 4.4 Based on 23 reviews ## User reviews Overall rating 4.1 Based on 29 reviews Filter by rating Counts reflect reviews available in this feed. 5(8) 4(18) 3(2) 2(0) 1(1) Mentioned topic Recent reviews first, then most helpful RE Reviewer Software Engineer Used the software for: Less than 1 year ### "Difficult to set up, but quite powerful" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 July 23, 2018 Pros Helix ALM is super flexible, and can be configured in just about any way you need. It can be set up to automate some steps, and when you complain, they have excellent customer support. Cons It is somewhat difficult to set up, and if it set up incorrectly, it is extremely frustrating to use. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Programmer Used the software for: 1-3 years ### "Good Managment system" 4.0 April 10, 2025 Overall, I like Helix ALM, but I imagine that being the lead manager over the server is a huge pain. Pros I like that this product works better than other alternatives for code management, such as GitHub. Cons The price is high, and I wish it were lower so that I could use this for more projects. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Dev Manager Used the software for: 3-5 years ### "the product is an example of an old desk top application" 1.0 October 17, 2017 Pros nothing about this product can be said to be good , it is old , cumbersome and clunky . the product needs to be refactored and replaced Cons poor reports - difficult to create can not have different type of issues does not really support scrum approach Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Harold P. Program Manager Used the software for: 3-5 years ### "Helix ALM all in one package" 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 August 26, 2020 Great, used on numerous projects. I prefer it vs a number of other tools I've used: Doors, Confluence, Jira, Jama, Matrix, Trello, Rational, and in house custom. Pros There are numerous packages out there but few that are all in one - one support center packages like Perforce Helix. People often forget that the biggest investment is the user's learning time and having s flexible tool with strong support and ownership is essential. Many other tool packages depend on email or user group/forum support that is unpredictable for each of the "linked" parts of the tool set. I've spend many hours to days trying to find help for problems on some of these. That said, I like that Helix in "insanely configurable", flexible and strongly supported with phone center, tutorials, examples and templates. Cons Round tripping items with MS tools as Word & Excel somewhat cumbersome. Editing in Helix vs familiar MS Word limited. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Design Assurance Engineer Used the software for: 3-5 years ### "Powerful tool for product development, learning curve is difficult for new users (using 2015.1.2)" 4.0 Overall Rating 4.0 4.0 Ease of Use 2.0 2.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 October 3, 2017 centralized requirement, bug and test tracking with a complete audit trail of edits, as well as "easy" automatically updating trace matrices. Pros Captures requirements, bugs and testing all in one place, instant update so people are all using the most up to date version, easy to add new users and licenses, can update fields and text easily to better suit project needs, Cons Word export challenges mean that the team won't use the export feature any more and instead has to make the update twice - once in the ALM and once in our "official" word version Test case and Test Run setup isn't WYSIWIG when embedding images into test steps, greatly annoying my developers Test Run system is not adaptable to mechanical testing, where there is one test setup and then many samples to run on a simple test (like a pull test) - so we have testing in multiple places. Validation overhead for medical device software tool requirements means we can't easily update (which means we can't update without spending on re-validation) The tool is not particularly user-friendly - I've used it for years and know where almost everything is, but new users, particularly less tech-savvy ones, have an extremely difficult time moving items through the workflow and executing tests in the system. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Senior Product Developer, Software Used the software for: 3-5 years ### "Helix ALM has the necessary core features but needs work in terms of usability" 4.0 October 9, 2017 Through this software, I was able to successfully document software specifications that were linked against test cases, and ultimately used for test runs. This allowed our team to much better understand just how much more work was required to be done and how far along we were in terms of the QA testing. Pros The software contains good functionality for linking various bits of information together between the different modules that we use (requirements, test case management, defect tracking). It's also has the flexibility to be configured to work with many different kinds of workflows (we know because we've gone through a number of different design processes over the years that we've used this). Cons The text editing is the portion of the software that I like the least. Copying and pasting seems to mangle linefeeds, building up a nested list of bullets has inconsistent behavior, and trying to create/edit a table is incredibly awkward. The text editor is still functional, but it's fallen below the minimum expectations for a text editor in this day and age. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Verified Reviewer Reliability Engineer Used the software for: Less than 1 year ### "Traceability matrix and Helix general use" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 June 22, 2021 I do create Test cases, open issues/defects and creating documents via the tool. Also, review and create the traceability matrix Pros The way the traceability is shown and connected together in one page. Adding new test cases and requirements, and supporting the while requirements flow from start to end. Cons In test execution , the execution itself it good, but when it comes to sample size where generally should be one Pass/Fail status, i get several results per number of samples. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. VR Verified Reviewer Web Developer Used the software for: 1-3 years ### "Using every day." 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 October 11, 2017 Pros Dashboard look great really great and have valuable information. Love issues filters. You can easily find required issue with them. Cons Would be better if it's not lag. Some workflow steps could be improved. One flow could be assigned to two users. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Software Engineer Used the software for: 3-5 years ### "Usage of Perforce" 5.0 June 12, 2020 Overall it is a very good source control tool. It also has command line tools in automation scripts. Pros Shelving files is a great feature for users because they are saved onto the server and if the developers system crashes or the developer left the company, other users can retrieve them. Cons When a new file or folder is created in a "workspace", you cannot add it until you have added the folder in the workspace configuration. It's not intuitive enough if you are a new user. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Principal Engineer, Manager Used the software for: 3-5 years ### "It does Everything, but not always easily!" 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 6/10 October 3, 2017 It enforces a decent workflow for trouble tickets and testing. Pros I like that it ties everything together and if you have things set up correctly, you get great trace-ability. It is VERY powerful, and flexible. Cons With so much flexibility comes a LOT of configuration. And it's not always easy to modify your workflow once it's been in use for a while. I really don't like that I have to kick everyone out of the project to make the tiniest change to the workflow and events. The cost of licenses makes it hard for us to have enough for everyone. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/19303/TestTrack/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.