# Turazo Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Turazo the right Mentoring solution for you? Explore 49 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/193040/Turazo/reviews

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Turazo

4.7 (49)

[View alternatives](https://www.capterra.com/p/193040/Turazo/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of Turazo

Ease of use

4.7

Customer Service

4.7

## Pros and Cons in Reviews

WR

Wes R

Program LeadProfessional Training & Coaching, 11 - 50 employeesUsed the software for: More than 2 years.

“There are some capabilities not available to organization administrators that we have to go through the customer support team for.“

November 17, 2022

## Showing most helpful reviews

Showing 1-25 of 49 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

VR

Verified Reviewer  
Student  
Education Management  
Used the software for: Less than 6 months

### "InstaViser Review"

November 13, 2019

4.0

Pros

The software was fairly easy to navigate and quite intuitive.

Cons

The functionality was fine, but the website seemed a bit old-fashioned or clunky. It didn't have the high-tech innovative feel of a cutting-edge platform.

Review Source

JG

Janna G.  
Executive Director  
Hospital & Health Care  
Used the software for: 2+ years

### "Great customer service, customizations, practical features & Salesforce integration "

November 30, 2022

5.0

Pros

Customization, Salesforce integration, ability to carefully and efficiently manage mentor interactions

Cons

Reporting data could be made more comprehensive but I believe these features are on the way. Also, in-network communications are clunky. However, with Salesforce integration neither of these potential impediments are an issue since the customer can create their own tailored communications and performance dashboards.

Reason for choosing Turazo

Better, more customized management of mentor time/engagements - this was very important as we have a C-level mentor network that requires highly efficient interactions.

Review Source

WR

Wes R.  
Program Lead  
Professional Training & Coaching  
Used the software for: 2+ years

### "Turazo makes administering mentoring to our entrepreneurs easy"

November 17, 2022

4.0

Pros

Using Turazo has saved our organization countless hours with mentoring matchmaking, scheduling meetings, and facilitating introductions. The database of advisors is easy to sort through and find the right match - both for administrators like myself and the end user/mentee.

Cons

There are some capabilities not available to organization administrators that we have to go through the customer support team for. It also leaves a bit to be desired in its metrics reporting. Still, a massive improvement over the manual system we used before.

Review Source

LC

Laura C.  
Consultant, TA  
Information Technology and Services  
Used the software for: 1-2 years

### "Dell Technologies Review for C3 Platform"

November 11, 2022

5.0

Overall, this has been a great tool for us. We started small with our utilization but have expanded globally and plan to increase our users each quarter. This has helped us offer a unique opportunity to potential talent that sets us apart in the industry when the race for talent is so tight.

Pros

The Turazo system is very user friendly both for Dell team members and our prospective talent. There are several options for data tracking and metrics that make it easier to gauge our success rates and everyone loves the experience of using the tool.

Cons

I do wish there was an easier way to track those folks invited in who did not create a profile. I also wish you could have Admins with a different level of access that were aligned to a specific cohort or group so they could see ONLY their metrics and not the metrics as a whole.

Review Source

BS

Benjamin S.  
Director, Graduate and Undergraduate Programs  
Higher Education  
Used the software for: 1-2 years

### "Complete Success"

August 28, 2019

5.0

Pros

Community-building (and maintenance) through digital platforms is one of the most difficult arenas to enter with the presence of industry go-to's based on social media or professional affinities. InstaViser provided an opportunity for our small organization to connect all of our constituents to each other through an opt-in, easy-to-use platform. The tight design and focus on individual relationships has provided a usage rate well beyond our highest expectations. As an administrator, the feedback from the users has been overwhelmingly positive, evidenced by the near perfect ratings after each session.

Cons

There are certainly growing pains with the adoption of any new platform, but the InstaViser team has been extremely responsive to the few minor technological issues that occurred in the first six months of use.

Review Source

MM

Madhuri M.  
Sr Recruiter  
Mechanical or Industrial Engineering  
Used the software for: 6-12 months

### "Connect with top diverse talent for Recruiting/Mentoring"

November 29, 2022

5.0

Representatives from Turazo are the best! They are the SMEs & always forthcoming with ideas to problem solve.

Pros

The calendar sync is a great feature to everything seamless. Great way to connect with top diverse talent for Recruiting/Mentoring within & outside of your company.

Cons

Categorization based on geographical location would be great feature to have.

Reason for choosing Turazo

Cost, Ease of use

Review Source

CN

Carolyn N.  
Project Manager  
Higher Education  
Used the software for: 6-12 months

### "Easy to Use - Great Customer Support"

January 29, 2019

4.0

My overall experience with InstaViser is outstanding. From the CEO to our Customer Success Manager, they are a company that really listens to their customers and is continually improving their product. They are a pleasure to work with!

Pros

InstaViser's platform is very simple and clean. It is easy to use and intuitive. The platform doesn't try to "be all things to all people" so they are able to focus on delivering their core functionality really well. InstaViser also provides exceptional customer support, and is extremely responsive to us as their customer, and the system users who are our customers.

Cons

There are some basic enhancements in the way sessions are scheduled and confirmed that I think would enhance the user experience. Also, some more granularity in administrative roles would be helpful.

Review Source

DM

Dani M.  
Athlete Career Coach  
Sports  
Used the software for: 2+ years

### "Top Notch Customer Success, Easy to Use Platform"

January 21, 2019

5.0

Overall, the cost, the red carpet, 5 star customer service is worth every cent. I feel that the Instaviser team is genuinely invested in our clients' success with the platform as well as ours. The communication with our team is awesome and makes not only the software easy to use, but gives our team a piece of mind in what our clients are experiencing--which is a great time! Highly recommend to anyone.

Pros

I like that our users can book a session at any point and have a great experience each time. The Instaviser team is always updating the software, adding in new data metrics, newsletter features, etc. You can tell that everyone on the team is invested not only in the software, but their clients as well. I also like that it can be integrated with another one of our service platforms.

Cons

Nothing to comment about, we really like the product.

Review Source

LS

Lisa S.  
Co-Founder  
Hospital & Health Care  
Used the software for: 1-2 years

### "Great software even better team"

February 1, 2019

5.0

Instaviser is the engine of our mentoring platform; we literally could not offer our services without them.

Pros

Instaviser's platform strikes the balance between bells and whistles and is way more than basic. It is easy for both your internal staff and external customers to use. The Instaviser team is incredibly responsive - from the first day of install to today they have been an extension of our team not a 3rd party developer.

Cons

There are always improvements to be made. The Instaviser team has a to-do list which they are working to get to-done.

Review Source

Bradley K.  
Graduate Student  
Education Management  
Used the software for: 6-12 months

### "Great software to facilitate connections"

November 13, 2019

5.0

I have facilitated the creation of a number of meaningful relationships through InstaViser.

Pros

InstaViser does an excellent job of establishing a platform that makes it easy to connect with individuals, eliminating the need for "cold calling." It enables ease of scheduling and communication quite well.

Cons

There is very little that I do not like about the software. The only potential con is the frequency with which you get reminders.

Review Source

JN

Jordan N.  
Student  
Apparel & Fashion  
Used the software for: Less than 6 months

### "Very straight forward, no hassle."

November 5, 2019

5.0

When going into a call, there's a link/button to the call room and that's it. Fast and simple.

Pros

Very simple and easy. I could get to the call room in less than 30 seconds. Call quality was good, things were clear and the chat function did come in handy for one of my calls.

Cons

You need to use chrome. I am an avid safari user(chrome tends to be beefy with computer usage). But I had both installed, So no big deal.

Review Source

EK

Emily K.  
Student  
Education Management  
Used the software for: 6-12 months

### "Great!"

November 13, 2019

5.0

I have really enjoyed using it and I would recommend it to others.

Pros

The ability to connect with people I otherwise wouldn’t and the ease of use!

Cons

I wish I had more credits and more accessibility to make changes when I schedule a meeting.

Review Source

KB

Kendra B.  
Student  
Apparel & Fashion  
Used the software for: Less than 6 months

### "Great Software!"

November 5, 2019

5.0

Pros

I like that I was able to connect with a senior member of the UA staff and gain advice on my career field. I also liked that I had no issues with the software.

Cons

Everything went smooth, they're are no cons about this software.

Review Source

MO

Meagan O.  
Student  
Education Management  
Used the software for: Less than 6 months

### "Great for Networking "

November 14, 2019

5.0

I have had an overall great experience with InstaViser as a student who is networking and think it’s an efficient way for people to meet others.

Pros

I use InstaViser to connect with alumni of our scholars program and it is great at eliminating the complications that come up with setting up a meeting over email. I like how people’s times to meet are immediately displayed and you have info about them before talking to them.

Cons

I wish there was an easier way to message the people who you are networking with directly.

Review Source

HK

Hanna K.  
Ph.D. student  
Research  
Used the software for: I used a free trial

### "Using InstaViser for UC Mentors"

November 16, 2019

4.0

My overall experience was positive.

Pros

It allowed me to quickly identify relevant contacts.

Cons

I wanted to learn more about locations of mentors.

Review Source

JA

Javad A.  
Tech Lead, Machine Learning  
Computer Software  
Used the software for: Less than 6 months

### "Mentoring At Every Stage"

January 12, 2020

5.0

In general, it is very good for both mentors and mentees to use InstaViser. I totally recommend it.

Pros

This Is The Key To Finding A Mentor At Every Stage Of Your Career to make sustainable progress. However, it is not easy to do that. InstaViser take care of it for you.

Cons

It would be great to categorize mentors in a deeper way. So people can find their personalized mentor.

Review Source

Yini G.  
UX Researcher  
Information Technology and Services  
Used the software for: 1-2 years

### "It has been a pleasure using Turazo to run our mentorship program!"

November 26, 2022

5.0

Diversity and Inclusion is a core value at Microsoft. We started the Microsoft Reach mentorship program 2 years ago, driven by this very core value. It was a grassroot effort, but it gained sponsorship from the leadership along the way as more mentors joined and had successful sessions.This program pairs students with mentors within the Microsoft's Design and Experience organization who can provide career advice, networking opportunities, and preparation for students as they enter the competitive job market to work at any company.Turazo has really provided a reliable technology platform and very amazing customer services to help us to be laser-focused and to follow through on our charter.

Pros

I love that Turazo allows Teams integration. When we first starting using Turazo, using Teams was not an option and we needed to use the built-in video call tool. Although the quality of the video were good, it was simply not as convenient as being able to hop on a call in Teams directly. We loved that the Turazo team really heard our feedback and acted fast to release new features to make the experience more intuitive. At the end of the day, the easier the software it is to use, the less burden there is on mentors and mentees to take precious time out of their day to learn and troubleshoot the software, and ultimately, the more likely they are going to come back. Thank you Turazo and the team!

Cons

One of the biggest pain points that our mentors have is they are unable to block their calendar for days when they will be out of the office. There are some workarounds that we can use currently. For example, mentors can let us know they will be on vacation for the next 2 weeks and on the back end, we can pause them and reactive them when they return. Because it requires manual actions, it can really be time-consuming.

Review Source

Cathy J.  
Director  
Education Management  
Used the software for: 2+ years

### "Higher Education Support "

February 12, 2019

5.0

The InstaViser team is responsive to all customer needs and is proactive in helping customers to use the software. The program is clean and attractive and overall relatively easy to use.

Pros

The functionality of the software and the customer service provided are both successfully designed to make the best use of both mentor and mentee valuable time. Access to mentors is provided in specific categories of expertise and interest and mentors are prepared in advance of sessions enabling them to offer best possible advice in short periods.

Cons

The initial set up for the mentor seems challenging to some.

Review Source

Jenna M.  
Associate Director, Institute for Innovation and Entrepreneurship  
Higher Education  
Used the software for: 1-2 years

### "Helping UC Davis innovators broaden their network!"

January 28, 2019

5.0

InstaViser customer service worked hard to help us with a successful implementation, and listened to us as we suggested ways to make the tool more useful. Their team is high integrity, easy to work with, and helped us understand ways to optimize our use with existing features we may not have otherwise figured out.

Pros

Simple interface, very clear how to use. InstaViser does a great job of focusing on the mentor/learner relationship. Intuitive function and excellent tools to stimulate system use.

Cons

Certain features were in development when we began, but this was expected, and InstaViser's focus on customer service made all the difference.

Review Source

AZ

Ashley Z.  
Diversity Partner Relations and Events  
Human Resources  
Used the software for: 6-12 months

### "Mentorship matching made easy! "

November 29, 2022

5.0

Reducing the manual work that is associated with a program such as a mentorship program is the largest benefit of using Turazo. The fact that we can customize the matching algorithm for each specific program, based on the needs of that program and its users, is something that we highly value in the tool. Also, prior to implementing Turazo, we would rely on mentors reporting in sessions for tracking purposes. This method is highly unreliable and manual. The fact that we can pull the data at any given time during a program has been a huge benefit to our analysis.

Pros

The AI matching capabilities of the software were essential in scaling our mentorship programs. We run multiple programs through Turazo and we would not have had the capabilities to grow those programs if it weren't for Turazo's matching capabilities.

Cons

The only negatives regarding the platform were recently address in new updates. Our team is excited to implement these updates into our programs.

Review Source

VR

Verified Reviewer  
Digital Marketing  
E-Learning  
Used the software for: I used a free trial

### "Great CRM"

November 24, 2019

4.0

Tracking leads

Pros

Tracked my leads efficiently and intuitively

Cons

Not as intuitive as mailchimp and salesforce together

Alternatives considered

[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)

Reason for choosing Turazo

Alternative

Review Source

VR

Verified Reviewer  
Integrated Marketing Intern  
Computer Software  
Used the software for: Less than 6 months

### "Turazo is super easy to use!"

November 5, 2019

5.0

Pros

I liked that the software integrated video chat instead of using another software extension. I also loved that I got email confirmations for all of the sessions I booked with the employees at Under Amour. The automated reminders helped a lot since I'm very forgetful.

Cons

I didn't love the user interface as much as I do other software. I definitely am drawn to very seamless and user experience-tailored designs and would love to see updates in the software's front end design in the future.

Review Source

AW

Abby W.  
Senior Coordinator  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Turazo and SWE"

November 17, 2022

5.0

Pros

The platform is easy to navigate. My favorite feature is how simple it is to filter the mentor directory by industry or discussion topic.

Cons

The software is lacking some features that would be very useful for us, but Turazo is very receptive to these ideas and makes an effort to implement these for us.

Review Source

VR

Verified Reviewer  
Student  
Apparel & Fashion  
Used the software for: 6-12 months

### "Mentorship Network"

November 4, 2019

5.0

Pros

The software was easy to use and was generally intuitive. Easy to get what I wanted!

Cons

There are a lot of features and sometimes features get lost.

Review Source

BP

Benjamin P.  
Researcher  
Medical Devices  
Used the software for: 6-12 months

### "This made communicating with the mentor nework a breeze"

November 13, 2019

5.0

We were using this software as a way to connect to knowledgeable people about how to start and grow our business.

Pros

This software made going through the many potential mentors at UC Davis' Mentor network a simple endeavor. It quickly gave my team the needed specifics to be able to home in on the individuals we really wanted to meet with. The connections were made easily and the resultant networks have been very useful to our further business development.

Cons

That some of the mentors were hesitant to use the features offered to them.

Review Source

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