# GoToMyPC Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about GoToMyPC Software - reviews, pricing plans, popular comparisons to other Remote Desktop products and more.

Source: https://www.capterra.com/p/193062/GoToMyPC

---

# 

 GoToMyPC Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

GoToMyPC

## What is GoToMyPC?

Instantly work on your files, programs and network just as if you were at your desk. GoToMyPC's remote access solution allows you to remotely access your computer from any location with maximum speed and security.

## What is GoToMyPC used for?

[Remote Desktop](https://www.capterra.com/remote-desktop-software/)[Remote Work](https://www.capterra.com/remote-work-software/)[Remote Support](https://www.capterra.com/remote-support-software/)

Top alternative

Featured

Overall rating

Based on 587 user reviews

Reviews sentiment

Positive

97%

Neutral

2%

Negative

1%

Pros & cons

Seamless home office integration

Consistent dependable performance

Occasional connection and glitches

Multi-monitor and display challenges

Starting price

$35

Other, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for GoToMyPC?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.goto.com/&name=GoToMyPC)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### GoToMyPC

4.8 (587)

VS.

[4.7 (583)](https://www.capterra.com/p/173304/RemotePC/reviews/)

Starting Price

$35

Other, Per Month

Starting Price

$29.5

Flat Rate, Per Year

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.9 (587)

Ease Of Use

4.7 (11,607)

Value For Money

4.3 (505)

Value For Money

4.8 (8,208)

Customer Service

4.6 (395)

Customer Service

4.6 (7,500)

## GoToMyPC alternatives

[4.7 (1,390)](https://www.capterra.com/p/112011/Zoho-Assist/reviews/)

Starting price

$480.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[4.7 (733)](https://www.capterra.com/p/162972/Splashtop-Business-Access/reviews/)

Starting price

$6.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

Highest Rated

[4.9 (282)](https://www.capterra.com/p/145125/dualmon-Remote-Access/reviews/)

Starting price

$19.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[4.7 (1,895)](https://www.capterra.com/p/147830/ScreenConnect/reviews/)

Starting price

$30.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/193062/GoToMyPC/alternatives/)

## Who uses GoToMyPC?

Based on Capterra reviews from the past 3 years

## Pros and Cons

Seamless home office integration

96% positive reviews out of 51

Most reviewers report work from home is easy, allowing flexible hours and uninterrupted productivity from any location.

Anitra S

Office Manager, 11 - 50 employees.

"LOVE that with GoToMyPC, I can work from anywhere, just as if I was sitting at my desk. "

Occasional connection and glitches

48% negative reviews out of 130

Some reviewers report bugs and issues, such as connection drops, software glitches, and problems requiring manual intervention.

Mark O

Owner, 2 - 10 employees.

"If the host computer reboots, I am unable to establish a connection."

Consistent dependable performance

98% positive reviews out of 44

Most reviewers describe reliability as a key benefit, highlighting stable, dependable, and trouble-free daily operation.

Multi-monitor and display challenges

49% negative reviews out of 41

Some reviewers describe screen and monitor limitations, noting awkward multi-monitor support and difficulties switching or resizing displays.

Jeannette K

Real Estate Broker, 11 - 50 employees.

"not as functional on a tablet, host computer screen is too small a part of the tablet screen"

Remote work flexibility anywhere

100% positive reviews out of 27

Most reviewers indicate travel access enables working seamlessly from any location, reducing unnecessary trips and saving time.

Shirley O

Owner, 11 - 50 employees.

"I work from home and remote into the office, and when I travel it is easy for me to keep on top of things. "

Dependent on internet stability

82% negative reviews out of 38

Most reviewers indicate internet connection affects performance, causing slow speeds, disconnections, and limited access during outages.

Paula C

Executive Assistant, 1 employee.

"Internet connection freezes up interface at times when I am online for longer than a few minutes; have to disconnect and log in again"

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Remote Access/Control

4.9 (483)

74.33% of 483 reviewers that rated this feature as important or highly important

With this capability, you can access and control your office computer from anywhere, mirroring your desktop and enabling remote work. Reviewers indicate it reliably supports productivity, remote troubleshooting, and seamless access to files and applications while traveling or working from home.

File Transfer

4.5 (275)

52.73% of 275 reviewers that rated this feature as important or highly important

This aspect allows you to move files easily between computers, supporting work continuity and access to important documents remotely. Users think file transfer is convenient and efficient, though a few mention occasional issues with large files or multi-monitor setups.

Mobile Access

4.6 (184)

65.76% of 184 reviewers that rated this feature as important or highly important

GoToMyPC enables you to access your desktop from mobile devices, providing flexibility when away from a computer. Some users say it’s helpful for emergencies or travel, but others report that small screen sizes make navigation and productivity challenging.

Secure Login

4.9 (168)

76.19% of 168 reviewers that rated this feature as important or highly important

GoToMyPC offers a secure login process that helps you protect sensitive data, with multi-factor authentication and multiple steps for access. Reviewers appreciate feeling confident about security, especially when handling financial, medical, or confidential information from any location.

Multiple Monitor Access

4.6 (150)

56.67% of 150 reviewers that rated this feature as important or highly important

It gives you the ability to view and work across multiple monitors remotely, closely replicating your office setup. Some reviewers find this valuable for multitasking, though a few mention the interface can be cumbersome and would prefer easier navigation between screens.

Screen Sharing

4.7 (88)

46.59% of 88 reviewers that rated this feature as important or highly important

Digitally share screen view with others

GoToMyPC 24 features

Application programming interface that allows for integration with other systems/databases

Verify the identity of users/devices to enable secure access

Public or private sharing of digital files such as documents, audio/video, images, and more

This aspect allows you to move files easily between computers, supporting work continuity and access to important documents remotely. Users think file transfer is convenient and efficient, though a few mention occasional issues with large files or multi-monitor setups.

GoToMyPC enables you to access your desktop from mobile devices, providing flexibility when away from a computer. Some users say it’s helpful for emergencies or travel, but others report that small screen sizes make navigation and productivity challenging.

Observe and track the demand, usage, progress or quality of a system, product, or user

It gives you the ability to view and work across multiple monitors remotely, closely replicating your office setup. Some reviewers find this valuable for multitasking, though a few mention the interface can be cumbersome and would prefer easier navigation between screens.

Allow multiple users with individual logins and varying permissions to use the same account, software, portal, or service

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Helps control, track and monitor printing processes

Estimate or forecast of a future scenario based on the study of present trends

Engage in direct, instant messaging with customers, users, etc.

Active monitoring of systems, applications, or networks

With this capability, you can access and control your office computer from anywhere, mirroring your desktop and enabling remote work. Reviewers indicate it reliably supports productivity, remote troubleshooting, and seamless access to files and applications while traveling or working from home.

Remotely monitor and manage client networks, endpoints, systems, and devices via locally installed applications

Print remote documents from multiple devices

Deploy updates or install new software remotely

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Digitally share screen view with others

GoToMyPC offers a secure login process that helps you protect sensitive data, with multi-factor authentication and multiple steps for access. Reviewers appreciate feeling confident about security, especially when handling financial, medical, or confidential information from any location.

Transfer a support session to another team member

Extra layer of security that requires not only a password and username but also something specific to that user

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Features

4.8 (587)

4.8

Based on 587 reviews

## Pricing

Value for money

4.3 (505)

Free Trial

[View pricing plan details](https://www.capterra.com/p/193062/GoToMyPC/pricing/)

Personal

$35.00

Other,Per Month

It includes:

-   24/7 Support
-   End-to-End Encryption
-   File Transfer and Sync
-   Logmein Antivirus
-   Mobile Apps
-   Multi-Factor Authentication
-   Real-Time Diagnostics
-   Remote Printing
-   Unlimited Remote Access

Pro

$33.00

Other,Per Month

It includes:

-   Administration of Accounts and Users
-   Central Billing for Users
-   Comprehensive Reporting
-   Easily Switch Users
-   Monitor Usage
-   Remote Deployment

Corporate

$28.00

Other,Per Month

It includes:

-   In-Session Reboot
-   Manage Groups Feature and Security
-   More Than 1 Administrator
-   Single Sign-on

Value for money

4.3 (505)

4.3

Based on 505 reviews

## Support, customer service and training options

Customer Service

4.6 (395)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.6 (395)

4.6

Based on 395 reviews

## User reviews

Overall rating

4.8

Based on 587 reviews

Filter by rating

5(506)

4(63)

3(13)

2(3)

1(2)

Mentioned topic

Sorted by most recent

CH

Courtney H.

President

Business Supplies and Equipment

### "GoToMyPC is the next best thing to Being There!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 16, 2026

I remember when first needing to edit a document with Adobe and waking up in the middle of the night wondering whether my Adobe Edit would have any issues kicking in. I went straight to my remote computer the next morning, logged on, hit the edit button and was good to go! I no longer ever worry whether GoToMyPC will deliver. it Will and Does and I could not work with this kind of confidence remotely without it.

Pros

I have been using GoToMyPC for well over a decade and I could not work remotely without it. it has only gotten better and more efficient and there is nothing out there that allows you full access to your home computer in the most comfortable way possible.

Cons

It is not easy to use on my Ipad or phone, and I understand there are limits with smaller screens but nothing beats it from one Remote Desktop to another.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

LL

Laurel L.

President

Real Estate

### "Work completion evenings and week ends."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 14, 2026

We have used this for business for years and have not had any issues with security. The issues with connectivity are resolved quickly.

Pros

The easy of connection is very important for me to complete my work in the evening or weekends! I frequently need to connect to the office to find some important information or write contracts,

Cons

If I am connecting to a computer with two screens it is difficult to work. The screens jump back and forth which can be frustrating.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

CW

Charisse W.

Transaction Coordinator

Real Estate

### "USE GO TO MY PC....NOW"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 30, 2026

Very good. User friendly / Support is great / annual fee is reasonable and always offered a discount.

Pros

so user friendly....I have used GOTOMYPC for over 10 years.....Use it today..... Easy to use and rates per year are reasonable.

Cons

TIme it takes to log in at times....definitely like loggin in thru the app version with my 4 digit code.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

KV

Kathleen V.

Clinical Nurse Specialist Owner

Hospital & Health Care

### "Love GotoMyPc--makes me efficient"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 19, 2026

Excellent--been using it for years and it has helped me be more organized. I never have to worry about forgetting a file--I always have access

Pros

The ease of accessing my home computer. I own my own business, so I am not part of a network, so I need to be able to access and keep my email all in one place. I have been using GoToMyPC since 2005 to stay connected to my home computer, Outlook email, and files. It has helped me be efficient and organized

Cons

The only challenge is when I can't connect because of a system software upgrade to my computer or to the GoToMyPC software. I now check to make sure I can connect before I go on a trip.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RC

Robert C.

Treasurer

Automotive

### "Simple, reliable and going strong for years"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 18, 2026

I am very pleased with this service and the longevity of my subscription speaks to that! I have not had any issues that would make me want to migrate away.

Pros

I have been using this product for about 10-years. I love the ease of use, speed of connection and sense of security it provides. Being able to use my office computer remotely allows for better connectivity within my organization and real time access to operations. This product is so easy to use and great value.

Cons

I have not had any issues with the product. I have had computer providers try to convince me to use other "free" applications that they are just more cumbersome and are always trying to sell you something. I am happy with the cost of this product.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

TE

Thomas E.

Account Manager

Packaging and Containers

### "Long Time Very Happy Customer"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 4, 2026

Excellent experience since the beginning and have been using this product for over 10 years - could not be happier.

Pros

The service is extremely reliable and easy to use, never had a connection issue. I have had a couple of questions over the years and the support people were quick to respond and help me. Billing is seamless and accurate, excellent value.

Cons

I really do not have any issues with this product. I have had a few questions that required assistance but once I understood the solution it worked perfectly.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Paula C.

Executive Assistant

Accounting

### "Stable & consistent remote access"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 24, 2026

Usually a good connection and good customer service when needed. Connection does freeze up at times, which I believe may be caused by connection at the site I'm remoting into.

Pros

I enjoy the easy remote access to my primary computer in another city; and I can access it from multiple locations and other electronic devices.

Cons

The remote access screen is smaller than the full screen on my laptop/cpu. Hard to read documents at times. Rather expensive.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Laverne R.

owner, buyer

Retail

### "GoToMyPc is an excellent investment"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 14, 2026

excellent. I've been using GoToMyPc for years without any problems - I've never had to contact support and I'm definitely not very technical.

Pros

It is very easy and quick to connect to my office computer from home or away from work. Connection is fast. I feel it is a good value for my yearly cost.

Cons

Nothing that I can think of. I've had an excellent experience with GoToMyPc. All of my experiences have been positive and I enjoy working from home or away.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SG

Scott g.

Managing Partner

Food & Beverages

### "Great long term experience with the company"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

January 11, 2026

I have been with GoToMyPC for over 10 years now and have always been impressed with the customer service, if when there were times of not very good connections.

Pros

Fast connection, I can access my computer anywhere in the world. Consistent connections. Now supports a duel monitor environment. Easy file transfer from you main computer to my laptop or other computer if needed.

Cons

Crazy pricing over the years, is pretty good now. There were a couple of years where I did not have great connections, but it was the best alternative to all the other competitors in the market.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Susan W.

Accounting Administrator

Construction

### "Great Productivity Working Remotely from Anywhere"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

January 7, 2026

My experience with GoToMyPC has consistently been positive. I've had some connection issues, but it's usually the result of our office Wi-Fi. My daughter works as my assistant for the same company. We are the only two employees allowed to work remotely from home. I'm grateful that GoToMyPC has allowed me the vehicle to have this dream job. In the four years I've been using GoToMyPC, I haven't once had to contact customer support for any issues.

Pros

GoToMyPC gives me complete access to my office computer working remotely on my laptop from home, hotels while traveling or visiting family. I especially appreciate being able to print remotely to my office printer!

Cons

The annual cost for two computers is quite costly! It would be helpful to have a monthly subscription.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/193062/GoToMyPC/reviews/)

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