--- title: "GoToMyPC Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about GoToMyPC Software - reviews, pricing plans, popular comparisons to other Remote Desktop products and more." source_url: "https://www.capterra.com/p/193062/GoToMyPC/" page_type: "product" language: "en" --- # GoToMyPC Software Review 2026: Features, Integrations, Pros & Cons Last updated on July 20, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) GoToMyPC ## What is GoToMyPC? Instantly work on your files, programs and network just as if you were at your desk. GoToMyPC's remote access solution allows you to remotely access your computer from any location with maximum speed and security. ## What is GoToMyPC used for? [Remote Desktop](https://www.capterra.com/remote-desktop-software/)[Remote Work](https://www.capterra.com/remote-work-software/)[Remote Support](https://www.capterra.com/remote-support-software/) Recognitions Shortlist Best ease of use Top alternative Featured Overall rating Based on 588 user reviews Reviews sentiment Positive 97% Neutral 2% Negative 1% Pros & cons Seamless home office capability Consistent dependable performance Connection and usability problems Multi-monitor and display limitations Starting price $35 Other, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... - Remote Support / 2026 - Remote Desktop / 2025 - Remote Work / 2025 Our "Best of" badge program showcases products with the highest ratings... - Remote Work / 2025 Our "Best of" badge program showcases products with the highest ratings... Do you work for GoToMyPC?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.goto.com/&name=GoToMyPC) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### GoToMyPC 4.8 (588) VS. [4.7 (583)](https://www.capterra.com/p/173304/RemotePC/reviews/) Starting Price $35 Other, Per Month Starting Price $29.5 Flat Rate, Per Year Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.9 (588) Ease Of Use 4.7 (11,614) Value For Money 4.3 (506) Value For Money 4.8 (8,215) Customer Service 4.6 (397) Customer Service 4.6 (7,507) ## GoToMyPC alternatives [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/) [4.6 (11,631)](https://www.capterra.com/p/194565/TeamViewer/reviews/) Starting price $24.90 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/194565/TeamViewer/) [AnyDesk](https://www.capterra.com/p/149595/AnyDesk/) [4.6 (1,787)](https://www.capterra.com/p/149595/AnyDesk/reviews/) Starting price $22.90 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/149595/AnyDesk/) Highest Rated [Zoho Assist](https://www.capterra.com/p/112011/Zoho-Assist/) [4.7 (1,463)](https://www.capterra.com/p/112011/Zoho-Assist/reviews/) Starting price $480.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/112011/Zoho-Assist/) [Splashtop](https://www.capterra.com/p/162972/Splashtop-Business-Access/) [4.7 (734)](https://www.capterra.com/p/162972/Splashtop-Business-Access/reviews/) Starting price $6.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/162972/Splashtop-Business-Access/) [View all alternatives](https://www.capterra.com/p/193062/GoToMyPC/alternatives/) ## FAQs about GoToMyPC Overview ### What problems does GoToMyPC solve? GoToMyPC solves the problem of being tied to one office computer by giving secure, reliable remote access to files, desktop apps, printers, and reports from home, while traveling, or across locations. Small business owners, accountants, office managers, healthcare staff, and legal teams use it to avoid commutes, delays, and insecure file transfers. Answer based on 221 reviews Overview ### Which roles and teams benefit most from GoToMyPC? GoToMyPC is most used by business owners, executives, legal professionals, and finance teams that need secure remote access to office computers. Office managers and administrators use it to keep daily operations moving, while accountants, bookkeepers, and controllers rely on it to access files, software, and records from anywhere. Answer based on 588 reviews Overview ### What company size and industries is GoToMyPC built for? GoToMyPC is ideal for individuals and small businesses, with 97% of reviewers from small companies and Accounting the top industry at 10%. It also serves Law Practice at 8% and Construction at 6%, with limited midsize and enterprise use, primarily for remote desktop access. Answer based on 588 reviews Features and Usability ### What are the key features of GoToMyPC? GoToMyPC offers core remote access and remote control for office computers, with mobile access for phones and tablets. Frequently discussed differentiators include remote printing, file transfer, multiple monitor access with screen resizing, and secure login with two-factor authentication. Reviewers also often mention its straightforward login process and work-from-home setup. Answer based on 190 reviews Pricing ### How much does it cost and what fees or limitations are included? GoToMyPC starts at $35/month for the Personal plan for one user, billed annually, with a free trial available. Pro costs 33/month for 2–50 users, and Corporate 28/month for 5+ users. Reviewers often call it reliable and worth it, but many small businesses and single users find pricing high. Answer based on 158 reviews Integrations ### Which third-party tools and platforms does GoToMyPC integrate with? GoToMyPC integrates with Microsoft Excel, Microsoft Access, QuickBooks Enterprise, Adobe Photoshop Elements, EZClaim, and Total Office Manager. These third-party tools cover spreadsheets, databases, accounting, photo editing, medical billing, and office management, giving users remote access to common desktop workflows across business and professional environments. Answer based on 13 reviews Getting Started and Support ### What training and onboarding options does GoToMyPC offer? GoToMyPC provides documentation and videos to help teams get started. Documentation offers written reference material for setup and feature guidance, while videos give visual walkthroughs that users can follow at their own pace when learning the product. Answer based on 4 reviews Getting Started and Support ### What customer support options does GoToMyPC offer, and how do users rate the experience? GoToMyPC offers email/help desk, FAQ/forum, a knowledge base, phone support, and 24/7 live representatives. Users often describe support as helpful, attentive, and quick to resolve technical or billing issues. Some, however, report difficulty reaching support, trouble finding phone assistance, limited after-hours help, and frustration with refund handling. Answer based on 65 reviews Security ### How does GoToMyPC handle data security and access control? GoToMyPC uses secure logins, multiple security layers, different passwords, encrypted and end-to-end connections, plus multi-factor or dual authentication to protect remote access. Reviewers also mention added free antivirus. Some note security steps can slow connections, one wanted texted security codes, and another questioned its overall security. Answer based on 53 reviews ## Who uses GoToMyPC? Based on Capterra reviews from the past 3 years ## Pros and Cons Seamless home office capability 96% positive reviews out of 51 Most reviewers indicate work from home enables uninterrupted productivity, supporting flexible schedules and reducing unnecessary commutes. Anitra S. Office Manager, 11 - 50 employees. "LOVE that with GoToMyPC, I can work from anywhere, just as if I was sitting at my desk. " Connection and usability problems 48% negative reviews out of 130 Some users report bugs and issues, including occasional freezes, connection loss, and difficulties resolving problems without physical access. Mark O. Owner, 2 - 10 employees. "If the host computer reboots, I am unable to establish a connection." Consistent dependable performance 98% positive reviews out of 45 Most reviewers describe reliability as crucial, noting stable, dependable access with minimal disruptions over long-term use. Multi-monitor and display limitations 49% negative reviews out of 41 Some users say screen and monitor support is cumbersome, especially with dual monitors or when switching between screens remotely. Jeannette K. Real Estate Broker, 11 - 50 employees. "not as functional on a tablet, host computer screen is too small a part of the tablet screen" Remote work from any location 100% positive reviews out of 27 Reviewers appreciate travel access, letting them complete work tasks anywhere, saving time and increasing flexibility. Shirley O. Owner, 11 - 50 employees. "I work from home and remote into the office, and when I travel it is easy for me to keep on top of things. " Dependent on stable internet 82% negative reviews out of 38 Most users report internet connection issues cause slowdowns, disconnections, and interruptions, impacting remote work reliability. Paula C. Executive Assistant, 1 employee. "Internet connection freezes up interface at times when I am online for longer than a few minutes; have to disconnect and log in again" ## Features AI summary Based on 4,297 Remote Desktop reviews Capterra reviewers highlight these features as the top priorities when selecting remote desktop software: - **Secure Login** (**70%** of reviewers rated this feature as critical) - **Remote Access/Control** (**62%**) - **Access Controls/Permissions** (**43%**) GoToMyPC includes **Secure Login** and **Remote Access/Control**, giving teams a secure way to connect to remote devices and manage systems from anywhere. However, it does not include **Access Controls/Permissions**. Instead, it offers other important capabilities that reviewers also value, including **Remote Monitoring & Management** (**45%**), **Screen Sharing** (**43%**), and **Multiple Monitor Access** (**36%**). These features help businesses oversee device activity, improve collaboration during support sessions, and work across more complex desktop setups, allowing teams to maintain productivity and respond to issues more efficiently. Secure Login 4.9 (168) 76.79% of 168 reviewers that rated this feature as important or highly important GoToMyPC offers robust secure login, which gives you peace of mind when accessing sensitive data remotely. Reviewers appreciate the multi-factor authentication, consistent security updates, and the confidence it provides when handling confidential financial or medical information. Remote Access/Control 4.9 (483) 74.74% of 483 reviewers that rated this feature as important or highly important With this capability, you can work from anywhere as if you were at your office desk. Users think the remote access is reliable, seamless, and essential for productivity, especially when traveling or working from home, and value the ability to control their computers remotely. Remote Monitoring & Management 4.6 (14) 64.29% of 14 reviewers that rated this feature as important or highly important Remotely monitor and manage client networks, endpoints, systems, and devices via locally installed applications Screen Sharing 4.7 (87) 47.13% of 87 reviewers that rated this feature as important or highly important Digitally share screen view with others Multiple Monitor Access 4.6 (149) 57.05% of 149 reviewers that rated this feature as important or highly important This aspect helps you mirror your multi-monitor setup remotely, making it easier to manage complex workflows. Some reviewers find it valuable for recreating their office environment, though a few mention switching between monitors can feel cumbersome. File Transfer 4.5 (276) 53.26% of 276 reviewers that rated this feature as important or highly important It gives you the ability to move files between computers easily, supporting remote work and collaboration. Reviewers appreciate the convenience and security of transferring large files, though some mention occasional issues with multi-screen setups or rarely needing this function. GoToMyPC 24 features ### All Features - API: Application programming interface that allows for integration with other systems/databases - Authentication: Verify the identity of users/devices to enable secure access - File Sharing: Public or private sharing of digital files such as documents, audio/video, images, and more - File Transfer: It gives you the ability to move files between computers easily, supporting remote work and collaboration. Reviewers appreciate the convenience and security of transferring large files, though some mention occasional issues with multi-screen setups or rarely needing this function. - Mobile Access: You gain the flexibility to access your desktop from mobile devices when away from your main computer. Some users say mobile access is helpful in emergencies, but several note that working on small screens is challenging and less practical for extended tasks. - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multiple Monitor Access: This aspect helps you mirror your multi-monitor setup remotely, making it easier to manage complex workflows. Some reviewers find it valuable for recreating their office environment, though a few mention switching between monitors can feel cumbersome. - Multiple User Accounts: Allow multiple users with individual logins and varying permissions to use the same account, software, portal, or service - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Print Management: Helps control, track and monitor printing processes - Projections: Estimate or forecast of a future scenario based on the study of present trends - Real-Time Chat: Engage in direct, instant messaging with customers, users, etc. - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Remote Access/Control: With this capability, you can work from anywhere as if you were at your office desk. Users think the remote access is reliable, seamless, and essential for productivity, especially when traveling or working from home, and value the ability to control their computers remotely. - Remote Monitoring & Management: Remotely monitor and manage client networks, endpoints, systems, and devices via locally installed applications - Remote Printing: Print remote documents from multiple devices - Remote Update/Installation: Deploy updates or install new software remotely - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Screen Sharing: Digitally share screen view with others - Secure Login: GoToMyPC offers robust secure login, which gives you peace of mind when accessing sensitive data remotely. Reviewers appreciate the multi-factor authentication, consistent security updates, and the confidence it provides when handling confidential financial or medical information. - Session Transfer: Transfer a support session to another team member - Two-Factor Authentication: Extra layer of security that requires not only a password and username but also something specific to that user - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks --- Features 4.8 (588) 4.8 Based on 588 reviews ## Pricing Value for money 4.3 (506) Free Trial [View pricing plan details](https://www.capterra.com/p/193062/GoToMyPC/pricing/) Personal $35.00 Other,Per Month It includes: - 24/7 Support - End-to-End Encryption - File Transfer and Sync - Logmein Antivirus - Mobile Apps - Multi-Factor Authentication - Real-Time Diagnostics - Remote Printing - Unlimited Remote Access Pro $33.00 Other,Per Month It includes: - Administration of Accounts and Users - Central Billing for Users - Comprehensive Reporting - Easily Switch Users - Monitor Usage - Remote Deployment Corporate $28.00 Other,Per Month It includes: - In-Session Reboot - Manage Groups Feature and Security - More Than 1 Administrator - Single Sign-on Value for money 4.3 (506) 4.3 Based on 506 reviews ## Support, customer service and training options Customer Service 4.6 (397) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.6 (397) 4.6 Based on 397 reviews ## User reviews Overall rating 4.8 Based on 588 reviews Filter by rating 5(507) 4(63) 3(13) 2(3) 1(2) Mentioned topic Sorted by most recent KG Kenny G. Financial Secretary Civic & Social Organization ### "Happy with the product" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 22, 2026 I have enjoyed using GoToMyPC for a couple years now, the connection is fast and reliable. When ever there is an issue with the connection or security ,the support staff is knowledgeable and very helpful. I feel like a valued client and look forward to many more years using GoToMyPC. Pros I like the flexibility and connection speed. The support staff is readily available. The down time is usually minimal Cons I don't really have anything I like least, I have always had a good experience with my remote access. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RK Richard K. Attorney Law Practice ### "GoToMyPC is a great product" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 19, 2026 It is Excellent and allows me to conduct business from anywhere in the world including our recent trip to Italy. Pros The ease of use and the great customer service is why I am a believer in the GoToMyPC. It is a great product to have. Cons There is nothing that I like least about GoToMyPC. It functions well and whenever I have had a problem, customer service has taken prompt care of me. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MS Michelle S. Publisher and Owner Newspapers ### "Reliable, otEssential Tool for Rural Newspaper Business" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 1, 2026 Have used for years and vital for my newspaper work. Working rural, GTMPC has been trustworthy every week, every deadline met. Pros Have used it for years and it is awesome! There in emergencies when can't get to work...great for remote workers. Cons No complaints. No issues except in rural area with tricky internet issues. No problems with GTMPC! It's Great! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CH Courtney H. President Business Supplies and Equipment ### "GoToMyPC is the next best thing to Being There!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 16, 2026 I remember when first needing to edit a document with Adobe and waking up in the middle of the night wondering whether my Adobe Edit would have any issues kicking in. I went straight to my remote computer the next morning, logged on, hit the edit button and was good to go! I no longer ever worry whether GoToMyPC will deliver. it Will and Does and I could not work with this kind of confidence remotely without it. Pros I have been using GoToMyPC for well over a decade and I could not work remotely without it. it has only gotten better and more efficient and there is nothing out there that allows you full access to your home computer in the most comfortable way possible. Cons It is not easy to use on my Ipad or phone, and I understand there are limits with smaller screens but nothing beats it from one Remote Desktop to another. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. LL Laurel L. President Real Estate ### "Work completion evenings and week ends." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 14, 2026 We have used this for business for years and have not had any issues with security. The issues with connectivity are resolved quickly. Pros The easy of connection is very important for me to complete my work in the evening or weekends! I frequently need to connect to the office to find some important information or write contracts, Cons If I am connecting to a computer with two screens it is difficult to work. The screens jump back and forth which can be frustrating. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CW Charisse W. Transaction Coordinator Real Estate ### "USE GO TO MY PC....NOW" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 30, 2026 Very good. User friendly / Support is great / annual fee is reasonable and always offered a discount. Pros so user friendly....I have used GOTOMYPC for over 10 years.....Use it today..... Easy to use and rates per year are reasonable. Cons TIme it takes to log in at times....definitely like loggin in thru the app version with my 4 digit code. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KV Kathleen V. Clinical Nurse Specialist Owner Hospital & Health Care ### "Love GotoMyPc--makes me efficient" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 19, 2026 Excellent--been using it for years and it has helped me be more organized. I never have to worry about forgetting a file--I always have access Pros The ease of accessing my home computer. I own my own business, so I am not part of a network, so I need to be able to access and keep my email all in one place. I have been using GoToMyPC since 2005 to stay connected to my home computer, Outlook email, and files. It has helped me be efficient and organized Cons The only challenge is when I can't connect because of a system software upgrade to my computer or to the GoToMyPC software. I now check to make sure I can connect before I go on a trip. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RC Robert C. Treasurer Automotive ### "Simple, reliable and going strong for years" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 18, 2026 I am very pleased with this service and the longevity of my subscription speaks to that! I have not had any issues that would make me want to migrate away. Pros I have been using this product for about 10-years. I love the ease of use, speed of connection and sense of security it provides. Being able to use my office computer remotely allows for better connectivity within my organization and real time access to operations. This product is so easy to use and great value. Cons I have not had any issues with the product. I have had computer providers try to convince me to use other "free" applications that they are just more cumbersome and are always trying to sell you something. I am happy with the cost of this product. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. TE Thomas E. Account Manager Packaging and Containers ### "Long Time Very Happy Customer" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 4, 2026 Excellent experience since the beginning and have been using this product for over 10 years - could not be happier. Pros The service is extremely reliable and easy to use, never had a connection issue. I have had a couple of questions over the years and the support people were quick to respond and help me. Billing is seamless and accurate, excellent value. Cons I really do not have any issues with this product. I have had a few questions that required assistance but once I understood the solution it worked perfectly. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Paula C. Executive Assistant Accounting ### "Stable & consistent remote access" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 24, 2026 Usually a good connection and good customer service when needed. Connection does freeze up at times, which I believe may be caused by connection at the site I'm remoting into. Pros I enjoy the easy remote access to my primary computer in another city; and I can access it from multiple locations and other electronic devices. Cons The remote access screen is smaller than the full screen on my laptop/cpu. Hard to read documents at times. Rather expensive. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/193062/GoToMyPC/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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