# GoToMyPC Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is GoToMyPC the right Remote Desktop solution for you? Explore 588 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/193062/GoToMyPC/reviews --- GoToMyPC 4.8 (588) [View alternatives](https://www.capterra.com/p/193062/GoToMyPC/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated May 14th, 2026 # Reviews of GoToMyPC Ease of use 4.9 Customer Service 4.6 ## Pros and Cons in Reviews Susan W Accounting AdministratorConstruction, 11 - 50 employeesUsed the software for: More than 2 years. “GoToMyPC gives me complete access to my office computer working remotely on my laptop from home, hotels while traveling or visiting family.“ January 7, 2026 JT Jane T Office ManagerConstruction, 2 - 10 employeesUsed the software for: More than 2 years. “Nothing on their end, on my end if the office had a power outage even for a second my office computer is then powered off, so in that case I can't connect.“ November 21, 2025 Jerry C ownerLaw Practice, Self-employedUsed the software for: More than 2 years. “My home office computer has the information I need and I can access it easily thru GoToMyPc. When I had printing issues, I contacted customer support who worked with me to resolve the issue.“ October 27, 2025 PM Paula M ownerDesign, 2 - 10 employeesUsed the software for: 1-2 years. “They do not offer a monthly plans, only monthly billing, and do not alert you when your account is up for renewal..Renewal is automatic.“ April 25, 2025 Sg Scott g Managing PartnerFood & Beverages, 2 - 10 employeesUsed the software for: More than 2 years. “I have been with GoToMyPC for over 10 years now and have always been impressed with the customer service, if when there were times of not very good connections.“ January 11, 2026 DC Darek C President and OwnerBiotechnology, 2 - 10 employeesUsed the software for: More than 2 years. “Sometimes I lose ability to type right letters and I have to re-login.“ October 21, 2025 GH Gina H Remote PC supportComputer & Network Security, Self-employedUsed the software for: More than 2 years. “It has enabled me to assist her whenever she needs help, which makes her very happy and reduces my stress. “ January 5, 2026 Paula C Executive AssistantAccounting, Self-employedUsed the software for: 1-2 years. “Internet connection freezes up interface at times when I am online for longer than a few minutes; have to disconnect and log in again“ January 24, 2026 ## Showing most helpful reviews Showing 1-25 of 588 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Sanjive C. General Manager Leisure, Travel & Tourism Used the software for: 2+ years ### "A total lifesaver for our small travel organization!" March 23, 2025 5.0 Outstanding product. Professional and excellent, accessible customer service! Pros The ease with which we are able to remotely access our host computers as we still have programs that aren't cloud-based, yet! Cons There isn't anything that comes to mind. Alternatives considered [AnyDesk](https://www.capterra.com/p/149595/AnyDesk/) Reason for choosing GoToMyPC This was the best option available to us when we needed it over 20+ years ago, and we haven't had the need to seek alternatives. Review Source LP Lisa P. Owner Accounting Used the software for: 2+ years ### "15+ years of using GoToMyPC" December 29, 2025 5.0 I love GoToMyPC. It has made my life so much easier. I travel extensively for work and this platform is essential. Pros I have been using GoToMyPC for over 15 years. I could not recommend a better platform for accessing my data. Cons Updating remote computers is not always optimal. It is difficult if I am not at the remote location or if someone else is not there. Alternatives considered [LogMeIn](https://www.capterra.com/p/266957/LogMeIn/) Reason for choosing GoToMyPC A client of mine used GoToMyPC and I was able to use it before purchasing my own account. Review Source RK Richard K. Attorney Law Practice Used the software for: 2+ years ### "GoToMyPC is a great product" June 19, 2026 5.0 It is Excellent and allows me to conduct business from anywhere in the world including our recent trip to Italy. Pros The ease of use and the great customer service is why I am a believer in the GoToMyPC. It is a great product to have. Cons There is nothing that I like least about GoToMyPC. It functions well and whenever I have had a problem, customer service has taken prompt care of me. Review Source PM Paula M. owner Design Used the software for: 1-2 years ### "Careful,,only annual plans,," April 25, 2025 1.0 We do not use it..When I tried to cancel, I was told that we had a annual plan and we would have to carry the cost for another 8 months. Pros We never use it... It could be great, but watch what you sign up for Cons They do not offer a monthly plans, only monthly billing, and do not alert you when your account is up for renewal..Renewal is automatic. Alternatives considered [BusyPaws](https://www.capterra.com/p/231681/BusyPaws/) Reason for choosing GoToMyPC Recommended by a friend Review Source CH Courtney H. President Business Supplies and Equipment Used the software for: 2+ years ### "GoToMyPC is the next best thing to Being There!" April 16, 2026 5.0 I remember when first needing to edit a document with Adobe and waking up in the middle of the night wondering whether my Adobe Edit would have any issues kicking in. I went straight to my remote computer the next morning, logged on, hit the edit button and was good to go! I no longer ever worry whether GoToMyPC will deliver. it Will and Does and I could not work with this kind of confidence remotely without it. Pros I have been using GoToMyPC for well over a decade and I could not work remotely without it. it has only gotten better and more efficient and there is nothing out there that allows you full access to your home computer in the most comfortable way possible. Cons It is not easy to use on my Ipad or phone, and I understand there are limits with smaller screens but nothing beats it from one Remote Desktop to another. Review Source DL Deniz L. Co-Founder and Co-Owner Entertainment Used the software for: 2+ years ### "10 + Years and Happy with GoToMyPC" September 19, 2025 5.0 My experience has been highly satisfactory. We appreciate the ease of use, the remote access, and the accessible customer service. There is so much out there that you can never talk to a human, and GoToMyPC is amazing in so many ways, including the human connection to our high technology! Pros I love that I can always access my computer from anywhere! I do not have many problems or connectivity issues and when I do, I can get someone on the phone to help me quickly. Everyone is knowledgeable about troubleshooting and friendly. I've been using it for over 10 years and it's ease and dashboard is wonderful and easy. Cons There's not much I can say. There have been every few times that I have to call customer support - usually it's an update that I need to make- and everyone is helpful. Switched from [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/) GoToMyPC was less spammy and easier to navigate Review Source JG Joe G. Managing Director Hospitality Used the software for: 2+ years ### "RoboForm great to use but now expensive" March 31, 2025 4.0 A great program to have and to use. It was well priced until it was taken over and changed to a subscription-based program and now high cost. Pros Easy to use, all logins and bookmarks in one place. Saves a lot of time and great that it can be used on any device. You can use your own passwords or let it generate strong passwords for you. Also like that you can complete your information and when you need to fill in a form you can with just one click. Cons The cost of it has gone up considerably since the company changed hands. Alternatives considered [Norton AntiVirus](https://www.capterra.com/p/648/Norton-Security/) Reason for choosing GoToMyPC easy to use and at the time was great value, but expensive now. Review Source RC Robert C. Treasurer Automotive Used the software for: 2+ years ### "Simple, reliable and going strong for years" March 18, 2026 5.0 I am very pleased with this service and the longevity of my subscription speaks to that! I have not had any issues that would make me want to migrate away. Pros I have been using this product for about 10-years. I love the ease of use, speed of connection and sense of security it provides. Being able to use my office computer remotely allows for better connectivity within my organization and real time access to operations. This product is so easy to use and great value. Cons I have not had any issues with the product. I have had computer providers try to convince me to use other "free" applications that they are just more cumbersome and are always trying to sell you something. I am happy with the cost of this product. Review Source KV Kathleen V. Clinical Nurse Specialist Owner Hospital & Health Care Used the software for: 2+ years ### "Love GotoMyPc--makes me efficient" March 19, 2026 5.0 Excellent--been using it for years and it has helped me be more organized. I never have to worry about forgetting a file--I always have access Pros The ease of accessing my home computer. I own my own business, so I am not part of a network, so I need to be able to access and keep my email all in one place. I have been using GoToMyPC since 2005 to stay connected to my home computer, Outlook email, and files. It has helped me be efficient and organized Cons The only challenge is when I can't connect because of a system software upgrade to my computer or to the GoToMyPC software. I now check to make sure I can connect before I go on a trip. Review Source KG Kenny G. Financial Secretary Civic & Social Organization Used the software for: 1-2 years ### "Happy with the product" June 22, 2026 5.0 I have enjoyed using GoToMyPC for a couple years now, the connection is fast and reliable. When ever there is an issue with the connection or security ,the support staff is knowledgeable and very helpful. I feel like a valued client and look forward to many more years using GoToMyPC. Pros I like the flexibility and connection speed. The support staff is readily available. The down time is usually minimal Cons I don't really have anything I like least, I have always had a good experience with my remote access. Review Source JA Jane A. Owner Hospitality Used the software for: 2+ years ### "Highly Recommend. Perfect for Business Owners." December 10, 2024 5.0 Highly recommend. Does exactly what it needs to. Cost is good. Fast. Reliable. Pros We have been using GoToMyPc for 6 years now and it's great. Reliable, fast, doesn't glitch. Allows me to operate from home or quickly check something. It's perfect. Cons Nothing comes to mind. No issues at all. Switched from [LogMeIn](https://www.capterra.com/p/266957/LogMeIn/) It no longer was supported by our POS provider. Review Source GB Grahame B. Managing Director Automotive Used the software for: 2+ years ### "Good connectability" January 30, 2025 5.0 Been using GOTOMYPC for years. Very Happy with the Connectability anywhere in the world Pros Accessibility anywhere in the world.. Very easy to sign in Cons Sometime slow to connect depending on internet speeds Alternatives considered [FTP in the Cloud](https://www.capterra.com/p/275878/httpshostedftpcom/) Reason for choosing GoToMyPC Because we have had a long time and it works Review Source CH Cedric H. Attorney Law Practice Used the software for: 2+ years ### "I recommend GoToMyPC " May 27, 2025 5.0 Overall, I have been satisfied with my experience. I recommend GoToMyPC to all who need or would like the flexibility it provides. Pros I like the flexibility it provides me to work while traveling or from my home. It is easy to operate. Cons Sometimes I have connectivity issues which requires a restart at the host. There is not really a problem so much since I typically can call in to initiate a restart. Review Source JH Jeffrey H. Enrolled Agent Accounting Used the software for: 1-2 years ### "Positive User experience" May 16, 2025 5.0 We love it. have been using it with clients for years. Pros The best thing about Go to My PC is ease of use and platform flexibility. Cons No real cons on our end. Changing the install on different cmputer is not bad just takes a few minutes of concentration. Review Source FS Frank S. President Farming Used the software for: 2+ years ### "GoToMyPC flexibility and ease of use" January 19, 2025 5.0 Have used it for years without major complaint. It allows me to access my office computer from anywhere on any platform. Pros I can log in to my office computer system from my home computer, laptop, Ipad or Iphone. I can print items from each of the platforms. Cons WhenI use GoToMyPC, the next time I am at. my office computer I have to remember to reset my default printer from remote to my office printer. Minor problem. Review Source DTV Dr. Tim V. Doctor and Owner Medical Practice Used the software for: 2+ years ### "Great Experience...Fast Connection with good price!" March 12, 2025 5.0 Great experience. Been using this for many years with my business and tax person. Pros Very fast connection - always reliable and reasonably priced!!!! Cons I have had no problems. I have always been able to use this product wherever I have been located. Review Source MH Martin H. Managing Director Entertainment Used the software for: 2+ years ### "Excellent Product" November 20, 2024 5.0 Excellent as far as I'm concerned the best on the market Pros So easy to use, I have subscribed for years and never yet failed to establish connections Cons I have nothing but praise. I thoroughly recommend Go to my PC Review Source GH Greta H. Herd Manager Dairy Used the software for: 2+ years ### "Farm Work Far Away" September 2, 2024 5.0 I log in daily to a work computer at a farm to complete tasks. I'm always able to do so. We have alot of software that isn't web based. Pros I've been using gotomypc for 5 years and its always reliable. I log on my PC and use the app on my phone. Cons I have zero complaints. It really serves my purpose well. Review Source VA Veronica A. InHouse Manager Marketing and Advertising Used the software for: 2+ years ### "Great for Mexico to US accessiblity" August 11, 2024 5.0 I have complete use of my computer from my office to my home office. I have been using GTMPC for many years, with no complaints. I use this program from my office in Mexico to the US, with no problems. I highly recommend this company. Pros What I like most about GTMPC, is the easy accessiblity from my home PC or my cell phone. Cons The only thing I dont like, is that GTMPC is not compatible to all computers. I cannot use it on my IPAD mini, for instance. But I have no issues on my PC or my cell phone. Review Source MA Michael A. Founder Accounting Used the software for: 6-12 months ### "Great product. So worth it." August 12, 2024 5.0 Great. Fantastic product. Fair price. Really helpful for my business. Pros How easy it is to use and how much less lag there is versus competitors. Cons It can be a little slow at times, but generally it is not. Alternatives considered [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/) Reason for choosing GoToMyPC Better features and value. Less lag time Review Source TK Tricia K. Telecommunications consultant Utilities Used the software for: 2+ years ### "Love for when I travel. Keeps me connected. " August 2, 2024 5.0 The best thing for my business when I travel Pros I have been using GoToMyPC since 2000 and have used it almost daily and the ease for which it allows me to be anywhere and get into my main computer is priceless. I also love that it can now be accessed successfuly from my phone Cons I wish they had a monthly billing feature versus just annual. Review Source CG Christine G. CPA AND OWNER Accounting Used the software for: 2+ years ### "Best Program Ever!!1" August 6, 2024 5.0 Go To My PC has allowed me the flexibility to work from home, on occasion, but also allows me to log into my computer when I am out at clients. This service/program is invaluable to my CPA practice! Thank you!! Pros Reliability and affordability. This program has been an integral part of my CPA practice for myself and my staff. Cons Nothing negative. I have no complaints with the program. Review Source SR Shawn R. attorney Law Practice Used the software for: 2+ years ### "GoToMyPC makes my small law office life SO much easier and more productive" February 10, 2023 5.0 Before I purchased GoToMyPC, I would have to stay at my office into the late evening hours in order to meet a deadline, or I have would have to drive back to my office on a weekend in order to complete some work to help a client or customer. I felt like I was living at my office too much, and was missing life at home with my family. Now, with GoToMyPC, I can put my kids to bed or have dinner with my wife, and then spend 1-2 hours using GoToMyPC to connect to my law office from my home office and have access to everything I would need -- it looks, feels and operates exactly like you are sitting at your law office desk. It's wonderful technology which allows me to use my time MUCH more efficiently, and allows me to respond to client emergencies by logging in from home -- instead of driving back to my office at night or during the middle of my valuable weekends. The convenience and remote access is invaluable! Pros This is by far the best software that my small law office owns. I am not tech-savvy, and I still don't understand how it exactly works, but when I log in to GoToMyPC from my home office and connect to my law office, my law office computer screen "takes over" my home office computer -- it's as if I'm sitting at my law office desk while I'm actually in my living room, or on vacation, or anywhere in the world. You have immediate and complete access to your entire office network -- all files, emails and ability to print at your office or at home. This saves me so much time -- I can work late at night or on a weekend morning from HOME, instead of at my office. I can retrieve a file or send an email to address a client emergency as if I was sitting at my office desk -- but I could be on vacation, or at a conference, or at home getting access due to GoToMyPC. No need to drive back to my law office; just log on, get the work done, and save tons of time. Cons It serves all of my office needs; I don't really have any complaints. Review Source Eddie L. Broker Associate Real Estate Used the software for: 2+ years ### "Reliable Secure Access" October 8, 2023 5.0 Pros The software is very easy to use and having different passwords makes it secure in my opinion as well as the encrypted connection gives me peace of mind. Cons At this time the only times I get frustrated is when the wifi access I am using is unstable, then I have intermittent problems, but this is not GoToMyPC's issue, it is where I am accessing the internet. Review Source RR Rudy R. IT Retail Used the software for: 2+ years ### "Keeps business runnig smothly" July 19, 2024 5.0 very positive, keeps me in touch with business needs Pros Remote anywhere and can work like I am at my desk Cons Sometimes connection issues but usually resolvers quickly Review Source Similar Products Featured ## Related categories [Remote Desktop](https://www.capterra.com/remote-desktop-software/)[Remote Support](https://www.capterra.com/remote-support-software/)[Remote Work](https://www.capterra.com/remote-work-software/)