# Page 10 | GoToMyPC Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 10 - Is GoToMyPC the right Remote Desktop solution for you? Explore 586 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/193062/GoToMyPC/reviews

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GoToMyPC

4.8 (586)

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Last updated March 13th, 2026

# Page 10 - Reviews of GoToMyPC

## Showing most helpful reviews

Showing 226-250 of 586 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

RH

Richard H.  
Vice President  
E-Learning  
Used the software for: 2+ years

### "Great Tool ot Manage Your Business"

March 28, 2023

5.0

This product allows me to get my company data up to date on a daily basis, use and update all other software present in the cloud, let's me feel that I am sitting behind my desk with the same screen, functions, and visual of my screen.

Pros

That you can access your office computer anytime you have internet access whenever you are traveling away from the office. The security is excellent and the program application is really user friendly and requires very little training.

Cons

It's no fault of their own but when the power is lost at the base computer, you must manually restart the computer and that requires personnel to make sure the operation is on and functional.

Reason for choosing GoToMyPC

This is the product my IT Coordinator recommended. I downloaded the program and have never turned to another product or means to connect with my home or company base. It has allowed me to travel extensively for business and pleasure while keeping my business at my fingertips.

Review Source

PH

Paula H.  
CFO  
Retail  
Used the software for: 2+ years

### "It Works When I Need It!"

July 25, 2022

5.0

Great! I've had very few issues over the years.

Pros

I've used GoToMyPC in my small retail business for several years. It has saved me from being chained to my office and has cut down on my trips back and forth to my store by 75%. I can do everything that I need to do from my laptop while I'm on vacation, or from my phone, when I'm on the go.

Cons

GoToMyPC doesn't work on a Chromebook, but that's really an issue for me.

Review Source

CS

Cindy S.  
Managwe  
Construction  
Used the software for: 2+ years

### "Love GoToMyPC for Remote Access"

July 17, 2023

5.0

GoToMyPc makes remote access simple to use and is very secure,

Pros

Easy to use, fast and secure. Set up on each station PC was quick and secured.

Cons

No issues or concerns to report or have been encountered in over 5 years.

Review Source

JZ

Jeffrey Z.  
President  
Medical Practice  
Used the software for: 2+ years

### "Functionality"

August 11, 2023

5.0

Excellent

Pros

Very useful product that helps me keep on top of my day to day work.

Cons

customer service is difficult to contact.

Review Source

SC

Susan C.  
CoOwner  
Construction  
Used the software for: 2+ years

### "Remote Access and GoToMyPc"

June 26, 2023

5.0

Pros

GoToMyPC is easy to setup and use. I have used GoToMyPC for 15+ years for two different companies. As a bookkeeper/administrator it has been an extremely helpful to be able to access accounting programs, enter data, and print reports remotely.

Cons

The only con is when your host computer shuts down by power outage, you cannot connect until you physically turn your computer on. Having a battery backup does help.

Review Source

SG

Sharon G.  
Owner  
Wholesale  
Used the software for: 2+ years

### "An essential part of our business"

August 17, 2022

5.0

Pros

It is imperative I have access to the business information as all the paperwork is done remotely. This product allows this to happen. As a small business owner, this product is the best way to accomplish this very important task. There were no problems in setting up this software and any questions I had were answered promptly.

Cons

I can't think of any "Cons" with this product. I just hope the price doesn't increase so much that we can't afford to use it.

Review Source

Stephanie R.  
Broker  
Insurance  
Used the software for: 2+ years

### "A must have business tool"

June 1, 2022

4.0

I've been a long time subscriber to GoToMyPC and will continue to be. It's a reliable way to access my desktop remotely and although I would prefer to be able to access my desktop even if it's off, the rest of the features allow me to work remotely which is necessary now more than ever.

Pros

Easy remote access to my desktop Not glitchy, doesn't crash Supports multiple screens Easy to use interface Remote printing

Cons

The prices point has increased significantly over the last couple of years Can't access my desktop if it's turned off

Review Source

DJ

Don J.  
Project Manager  
Construction  
Used the software for: 1-2 years

### "The must have remote access"

December 30, 2022

5.0

I use this to access my elderly mothers pc. I can troubleshoot, repair or teach from anywhere.

Pros

I can log in anywhere and get what I need with out any effort

Cons

I have no cons with this service other than it is a bit expensive.

Reason for choosing GoToMyPC

REcommended by a coworker

Review Source

MP

Marshall P.  
Owner  
Consumer Services  
Used the software for: 2+ years

### "Steady and Reliable "

February 10, 2023

5.0

Since 2005 I have counted on GoToMyPc to connect me to my multiple offices and the multiple pcs I need to access in those offices. It does not let me down, it connects, it is there and ready to go quickly and it's very stable.

Pros

How fast and and easy it is to connect to any pc in any of my offices.

Cons

I am not disappointed in any features in the software.

Review Source

rR

ralph R.  
PRESIDENT  
Retail  
Used the software for: 2+ years

### "Gotomypc saves me time and helps me communicate with cumstomers and employees."

April 5, 2023

5.0

have depended on Gotomypc for more than 15 years

Pros

Super easy to use and can login from laptops, desktops and phones.

Cons

no issues I can think of with Gotomypc product

Review Source

DL

David L.  
CPA  
Accounting  
Used the software for: 1-2 years

### "Remote access"

April 21, 2022

4.0

Overall, GoToMyPC does what is needed. It's probably not the cheapest option but it has been fairly reliable, expect the occasional times of lagging response.

Pros

\* Fairly easy to set up. I am not sure I have all of the options set up but it works. \* Remote printing works - you can print to either your remote printer or local printer.

Cons

\* Dual monitor doesn't work as a true dual monitor. If you have a dual monitor setup on your computer and have dual monitors at a remote site, only one monitor will work. You have to scroll sideways if you can find the scroll arrow/button - it's so tiny I struggle to scroll between screens. I find it easier to unplug my second monitor on at the home site. If left plugged in, even when off, the remote location will recognize the dual monitors. \* Sometimes, there is a noticeable lag in the connection. Othertimes, the lag is negligible - you know there is a lag but it's remote so it works.

Review Source

MFP

Mary Fran P.  
Leasing Consultant  
Real Estate  
Used the software for: 2+ years

### "Ease of working from home"

June 16, 2022

5.0

I love the convenience of being able to work as though I am in the office and there is not the need to be there to do my work. I love the quick connection that GoToMyPC provides. I enjoy the antivirus protection at no charge.

Pros

Remote printing is huge for me. It is great to have the printed copy immediately and to not have the need to go into the office for the printed copy. I do need to take the time to learn how to use the transfer file feature. I am sure that is a feature I would find invaluable once I take the time to learn and use that feature.

Cons

It would be nice if GoToMyPC had the capability of when I am working on the work desktop from home that no one in the office would be able to see what I am doing on the desktop.

Review Source

BAS

Betty Ann S.  
President  
Retail  
Used the software for: 2+ years

### "Great product, saves time and provides security"

December 5, 2022

5.0

I didn't rate customer service because I've never had to call!

Pros

Easy to use and always available, provides a way to remotely help employees.

Cons

Remote printing doesn't work like I would like, but I don't use it often.

Review Source

DW

Daniel W.  
Chairman Emeritus - Colliers Memphis  
Real Estate  
Used the software for: 2+ years

### "I've been involved in commercial rel estate for of 60 yers. I've relied on Gotomypc for virtual and"

September 11, 2023

5.0

Excellent

Pros

For a member of the older generation (I'm 85), I've found the system to be comprehensive and manageable, and that so important to someone from my generation!

Cons

There are no drawbacks to using this platform.

Review Source

RK

Robert K.  
pres  
Maritime  
Used the software for: 2+ years

### "for people on the go"

February 21, 2024

4.0

it has been good. The only time it has not been great has been in China with poor internet.

Pros

i have used go to my pc all around the world, and been able to connect to my business computer. From England, to France, to Croatia to Italy. Even in China and Hong Kong it has been good.

Cons

the cost is climbing, go to my pc was only about $100 a year when I first started. Now its substancially higher.

Review Source

MN

Morgan N.  
Director, IT  
Information Technology and Services  
Used the software for: 2+ years

### "Renewed after cancellation - not willing to refund"

April 28, 2022

4.0

It fit the need for a period of time until we found an integrated solution with the MDM tool we standardized on.

Pros

They were a single use case tool that did the job, once we standardized on a full MDM with remote support tools they were no longer needed.

Cons

Buggy and inefficient on the Mac. Connection issues would arise after MacOS updates often.

Reason for choosing GoToMyPC

It was what we were most familiar with.

Review Source

RB

Robert B.  
resident/CEO  
Construction  
Used the software for: 2+ years

### "My review"

March 17, 2023

3.0

Fair.

Pros

Can gain access from anywhere. I constantly use it when traveling.

Cons

Slow speed, cut off sometimes. Videos seem to bog the system down and ofter cuts the feed off.

Review Source

SR

Susan R.  
appraiser  
Real Estate  
Used the software for: 1-2 years

### "Saves me time !"

March 25, 2024

5.0

Pros

I feel that my data is secure and it allows me to work at home all hours of the day and avoid leaving the house when the weather is bad

Cons

The cost seems high for the number of times I log in. It could possibly benefit me if there was a 'per use" cost to explore

Review Source

LL

Laura L.  
Legal Assistant  
Legal Services  
Used the software for: 2+ years

### "Excellent Way to Work Remotely"

January 11, 2023

5.0

GoToMyPC has been a great asset since we began working from home. You can't go wrong in choosing to use their product to work remotely.

Pros

It allows me to work remotely while knowing that the information is secure and the connection doesn't fail often.

Cons

There are times when the software will fail, however it is usually fixed quick enough to avoid a problem or interruption in the work day.

Review Source

DP

Donna P.  
V.P.  
Maritime  
Used the software for: 2+ years

### "Mobile Access"

April 12, 2023

5.0

As I have stated we have used for years and what started as a handy tool now has become a daily used item.

Pros

We have used this for years in our accounting department, it is an easy fix for what had become a problem .

Cons

The app makes it hard to read accounting reports as the zoom feature on a phone is small but it would be the same in any program.

Reason for choosing GoToMyPC

It was easy to download and get up and running quickly.

Review Source

LH

Lawrence H.  
Owner  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "keeping on top of my medical practice"

February 13, 2024

5.0

I have used GoToMyPC for over 12 years and it works smoothly compared to other products I have used.

Pros

the ability to open a patient's chart remotely means I am always in contact with my practice

Cons

files do not always transfer smoothly. often only one or two will transfer

Review Source

TS

Taylore S.  
Owner  
Professional Training & Coaching  
Used the software for: 2+ years

### "Easy, accessible and it works!"

March 15, 2023

5.0

We love the accessibility, ease of use, and quickly getting in and out and going on to other things.

Pros

The product is easy to use when I go out of town without my computer and when I get help from another person familiar with my products and services. We love quickly going into the computer, getting the info, emails of files needed and getting out. We like to be able to update as if I was sitting in front of the office computer. We like that we can print to the main computer printer or to the printer used when away.

Cons

We're a small group so I don't feel we need more.

Review Source

SF

Scott F.  
President  
Medical Devices  
Used the software for: 2+ years

### "Consistent and reliable"

May 8, 2023

5.0

Pros

I like that it works almost anywhere and is consistent

Cons

It sometimes lags and freezes. The mobile app isnt very good, there needs o be an easier way to navigate on a phone or tablet

Reason for choosing GoToMyPC

consistency

Review Source

SO

Sheryl O.  
General Manager  
Hospitality  
Used the software for: Less than 6 months

### "Worth the money"

December 24, 2023

5.0

Pros

I can count on GoToMyPC to run my office computer from my home and that includes printing receipts for guests as well as credit card transactions.

Cons

It does cost more than other remote viewers but it is very dependable.

Review Source

LA

Linda A.  
Accounting Manager  
Restaurants  
Used the software for: 1-2 years

### "The Program Needed for Remote Access"

February 10, 2024

5.0

I love this product. It allows me to work from home rather than always driving to the office. This way, when needed, I can perform tasks in sametime vs time taken to drive to the office.

Pros

Easy to set up and use. Saves me driving time when I need to make immediate changes.

Cons

Nothing, everything is great. At this point in time I do not have any Cons.

Reason for choosing GoToMyPC

A previous employer of mine used this and recommended it.

Review Source

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