# Page 12 | GoToMyPC Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 12 - Is GoToMyPC the right Remote Desktop solution for you? Explore 586 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/193062/GoToMyPC/reviews

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GoToMyPC

4.8 (586)

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Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 12 - Reviews of GoToMyPC

## Showing most helpful reviews

Showing 276-300 of 586 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

SM

STEPHEN M.  
DIRECTOR  
Hospitality  
Used the software for: 2+ years

### "GREAT TO USE"

February 11, 2024

5.0

VERY GOOD WOULD RECOMEND

Pros

EASE OF USE AND SECURE VERY QUIKE RESPONCE TIME

Cons

DOWNTIME SOMETIMES BUT NOT MUCH ELSE MMM

Review Source

PF

Peter F.  
owner  
Wholesale  
Used the software for: 2+ years

### "we love GoToMyPC"

December 8, 2023

5.0

Pros

It saves a ton of work being able to enter invoices while on the road.

Cons

it's a great program, we have no complaints

Review Source

JM

Julia M.  
Superintendent  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Great Product"

August 7, 2022

5.0

It helped our business out immensely during the pandemic when we were unable to go into the office.

Pros

The ease of function and remote access is quick to connect

Cons

for price, should allow more PCs to connect

Reason for choosing GoToMyPC

Recommended by colleague

Review Source

CL

Carrie L.  
Escrow Agent  
Law Practice  
Used the software for: 2+ years

### "GoToMyPC is it for me !"

June 5, 2023

5.0

I use GotomyPC.com weekly and it helps tremendously in my office and being able to access files when needed.

Pros

I use GotomyPC.com weekly and it helps tremendously in my office.

Cons

Sometimes difficult to see on multiple monitors.

Reason for choosing GoToMyPC

I use GotomyPC.com weekly and it helps tremendously in my office and being able to access files when needed.

Review Source

PH

Paul H.  
Sales Professional  
Automotive  
Used the software for: 2+ years

### "Remote Access For Six Months"

August 20, 2022

5.0

I have been using this service for nine years now and it allows me to service my customers while I spend the summer away.

Pros

I'm able to work from my summer home just like I was sitting at my office.

Cons

Can't think of anything. It has been very easy to use and never seems to have my service interruoted.

Review Source

SI

Sandra I.  
owner  
Retail  
Used the software for: 2+ years

### "Use it Daily. "

July 27, 2022

4.0

Been using it for years. This is solid software that works.

Pros

When you need to get up in the morning and "do books" - in your jammies. When you simply cannot get to the store, working securely and remotely is a God send.

Cons

Easy to use. Fairly priced. What's there to complain about.

Reason for choosing GoToMyPC

Ease of use.

Review Source

MA

Maryland A.  
ATTORNEY  
Law Practice  
Used the software for: 2+ years

### "Freedom!"

March 3, 2023

5.0

Pros

I've used GoToMyPC for years to enable me to work when and where I want, whether at home or travelling. Running my own small law office is simplified when I can work in or out of the office with equal ease. I have even accessed my files in Indiana from a hotel in London (England, not Kentucky!)

Cons

Merging and swapping files between host computer and remote user is sometimes confusing. I would like to be able to enlarge the host display to full size on the remote screen.

Review Source

CL

Cliff L.  
MD  
Construction  
Used the software for: 2+ years

### "Reliable good value"

April 27, 2023

5.0

Overall though once you achieve a good connection it does the job admirably

Pros

Ease of use very simple navigation at a cost-effective price with great tech support at hand.

Cons

Sometimes can be slow to logon and the drag and drop to download function does not seem to work as well when using MAC computers

Reason for choosing GoToMyPC

I didnt

Review Source

sS

steven S.  
sole proprietor  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "GOTOMYOC Review"

February 9, 2023

5.0

Excellent experience on a daily basis . Would recommend this product to anyone needed a reliable backup system

Pros

Quick and efficient on a daily basis - Great product

Cons

Nothing to report at this time - - Great product

Review Source

CJ

Colin J.  
Accountant  
Retail  
Used the software for: 2+ years

### "Great product and essential for our business"

March 22, 2023

5.0

It is essential for the job it does in our business.

Pros

It is a safe and secure link to enable several jobs to be done remotely.

Cons

It's not cheap but it is worth paying for as it is essential for our business.

Review Source

SW

Susan W.  
CPA  
Accounting  
Used the software for: 2+ years

### "Susan Wolf CPA GoToMyPC Review"

March 30, 2024

5.0

My experience has been great which is why I don't shop for pricing

Pros

I work exclusively remotely and would not be able to without GoToMy PC

Cons

The price increases are hard on small businesses

Reason for choosing GoToMyPC

I chose GoToMyPC because I had worked with it in the past with other clients

Review Source

SP

Sheryl P.  
attorney  
Law Practice  
Used the software for: 2+ years

### "Long time user"

November 21, 2022

5.0

Gotomypc allows me to serve my clients whenever they have a question or a problem.

Pros

The most important feature is the ease of access to my work computer by phone and laptop from various locations around the western US and even overseas.

Cons

As far as I can tell, Gotomypc has all the features I need to practice law remotely so there is nothing to like least.

Review Source

RB

Ry B.  
Big Cheese  
Retail  
Used the software for: 2+ years

### "When it works right, it is fantastic"

February 19, 2023

4.0

It must be because I have stayed on it for over 13 years.

Pros

Two major reasons I use GTMPC.1) It makes it so I can get to my desktop from any computer. Not just one that has been loaded to go into our system. I go to different business locations during my day and don't have to carry my laptop. Sometimes I go to a location expecting to spend five minutes and it turns into hours. I have a hot desk and use GTMPC to dial in. 2) I have nothing on my laptop when I do take it, such as for travel out of the country and if I lose the laptop or it gets stolen, they get nothing. My laptop has nothing of value in memory and I buy cheaper laptops but top of the line desktop computers which are less expensive. With the 2 factor authentication, even if they get my password and my laptop, thieves got nothing.

Cons

The gotomypc app on my Iphone is unusable.

Review Source

KF

Keith F.  
lawyer  
Law Practice  
Used the software for: 1-2 years

### "Go to MY PC review"

February 16, 2024

5.0

was good. wish it was cheaper. maybe 25% less,

Pros

Ease of use and security. good tech support

Cons

new things to learn. scary to do anything new.

Review Source

KB

Kelly B.  
Manager  
Construction  
Used the software for: 2+ years

### "Easy & Reliable"

January 18, 2023

5.0

Pros

Allows working from home with reliable & easy interface. If I'm not in the office I can easily respond & connect to help others work thru a problem. Have been using this for years and highly recommend this product.

Cons

I haven't observed anything I would change except maybe the disconnect time could be easier to change when remote. The warning gives a countdown but it would be awesome to have a drop down menu to allow you to choose to extend from there.

Review Source

LC

Laurie C.  
owner  
Financial Services  
Used the software for: 2+ years

### "Have been using this forever!"

February 12, 2023

4.0

Overall it has kept me afloat since I work from multiple remote locations.

Pros

It makes it easy to move files to whatever computer I want (that I have registered) from wherever I am in the world.

Cons

Frustration when I can't access a computer (not their fault; usually due to some problem on my computer's end). Also the price has been getting higher by the year.

Review Source

MT

Mike T.  
Sales  
Wholesale  
Used the software for: 2+ years

### "Good stuff, but not cheap"

August 6, 2022

4.0

Pros

It allows me to access our server in a remote location.

Cons

Cost - do you REALLY need to charge that much? It would be helpful, since we use more computers than we can afford to use your service, to also have occasional access.

Reason for choosing GoToMyPC

Familiarity. We used Gotomypc, initially and never spent the time to investigate other options.

Review Source

NC

Nancy C.  
President  
Hospitality  
Used the software for: 2+ years

### "Super easy and reliable access to our office"

April 13, 2023

5.0

We are in travel and all team members are frequently traveling. this gives us the freedom - to continue working with all of our desktop features without limitations

Pros

I like the desktop icon and mobile Ipad application

Cons

We have 2 account- and I would like them merged

Review Source

RD

Robert D.  
Agent  
Insurance  
Used the software for: 2+ years

### "The importance and impact of GoToMyPC"

February 10, 2023

5.0

none

Pros

Remote access and security for me to work on my client files

Cons

A better connection program for printing and file sharing, seems slow

Reason for choosing GoToMyPC

My computer consultant recommended it

Review Source

JR

Jayme R.  
Occupational Therapist, Owner  
Medical Practice  
Used the software for: 2+ years

### "Great Software"

April 26, 2022

5.0

I have found the company to be very responsive to any issues that have come up which have not been many since I first used the software

Pros

I am a therapist and was unaware of products that could allow me to interface with my work computer while at home. I used to print and take home a copy of my AR daily since I have my Filemaker software on my work computer. This has made my life so much easier.

Cons

I have nothing to compare it to since I have not used another product.

Review Source

DQ

David Q.  
Owner  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "I love the ease, security and functionality of GoToMyPC"

November 29, 2022

5.0

Pros

My staff can log in by remote, supporting and administering all aspects of office routine

Cons

Nothing to report. I like everything about this software.

Review Source

SY

Sungsoo Y.  
Partner  
Financial Services  
Used the software for: 2+ years

### "Adequate for daily uses"

February 10, 2023

5.0

Pros

Easy access and fast connection. The screen resolution is good as well. No latency issue.

Cons

Goto print seems to create a conflict when we use MS-office. I had to tun off that function.

Reason for choosing GoToMyPC

Faster connection

Review Source

DZ

David Z.  
OBGYN  
Medical Practice  
Used the software for: 2+ years

### "GOTOMYPC is the best value"

September 29, 2022

5.0

GOTOMYPC allows me to manage my practice remotely regardless of where I might be.

Pros

I have been using GOTOMYPC for over 15 years. It has evolved into the best remote access software on the market for small business users, IMO. As a solo medical practitioner I needed access to my files from anywhere at any time to be able to do my work. Excellent value and function.

Cons

There are times when logging in has been a challenge because I forgot my password. Not a big deal, but perhaps there might be an easier way to reset or retrieve passwords.

Review Source

VR

Verified Reviewer  
Owner  
Law Practice  
Used the software for: 2+ years

### "This works!"

October 25, 2022

4.0

Pros

This works and is easy to use, and is secure

Cons

Sometimes it freezes, especially in transfers and remote printing

Reason for choosing GoToMyPC

functionality and reviews from users

Review Source

JH

John H.  
CE  
Automotive  
Used the software for: 2+ years

### "GO TO MY PC Review"

January 15, 2023

5.0

Works very weel for our small company.

Pros

Works very well for my company. Nothing else to say

Cons

no dislikes. nothing else to say. no more comments

Reason for choosing GoToMyPC

This was only one available back many years ago

Review Source

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