# Page 14 | GoToMyPC Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 14 - Is GoToMyPC the right Remote Desktop solution for you? Explore 586 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/193062/GoToMyPC/reviews

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GoToMyPC

4.8 (586)

[View alternatives](https://www.capterra.com/p/193062/GoToMyPC/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 14 - Reviews of GoToMyPC

## Showing most helpful reviews

Showing 326-350 of 586 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

NS

Nicholas S.  
Trader  
Financial Services  
Used the software for: 2+ years

### "Long term User "

December 5, 2022

5.0

Solid

Pros

Multiple Charts to one remote screen, ease of use.

Cons

Been a long term user 8 years... alway appreciate the service.

Review Source

BO

Beverly O.  
Owner  
Law Practice  
Used the software for: 2+ years

### "Review of ease of use and affordability"

January 10, 2023

4.0

The ability to work remotely was crucial during the last year or so due to injuries I received that made getting to my office difficult.

Pros

One of the most important features of this software is the ability to print remotely while working remotely.

Cons

The inability to change passwords from my remote computer is frustrating.

Reason for choosing GoToMyPC

Not applicable.

Review Source

MH

Marlon H.  
Director of Banquets  
Hospitality  
Used the software for: 2+ years

### "Helpful application"

March 24, 2024

5.0

Pros

Access to my desktop computer from anywhere

Cons

The older version cumbersome steps to sign-in

Reason for choosing GoToMyPC

Ease of use and installation on the computer

Review Source

ST

Steven T.  
Attorney  
Law Practice  
Used the software for: 2+ years

### "Best remote software"

February 18, 2023

5.0

This software works seamlessly and without effort.

Pros

I have used GoToMyPc for years and it is great. I have also tried the others that are inexpensive but they are not as good and not as user friendly

Cons

Nothing. There are no downsides. No complaints

Review Source

MC

Mike C.  
President  
Education Management  
Used the software for: 2+ years

### "GoToMyPC"

August 12, 2022

5.0

Pros

It allows me to work remotely and monitor the daily activities

Cons

Over the last several years the price has gotten to be more expensive but still worth it

Review Source

BP

Bob P.  
CVPICDNE  
Financial Services  
Used the software for: 2+ years

### "I love GoToMyPC and use it daily to connect with clients"

February 10, 2023

5.0

When a client has a problem, I can instantly log on and help them solve it.

Pros

I like the ease of use and remote printing and transfer of files most

Cons

There must be something but, at the moment, I can't think of one...

Reason for choosing GoToMyPC

It worked great right out of the and I never had a reason to switch

Review Source

RY

Ross Y.  
PM  
Computer Software  
Used the software for: 6-12 months

### "A good solution for enterprise, too expensive for personal use"

April 28, 2020

4.0

I've used it for a while until I came across with TeamViewer and decided to switch. Overall Gotomypc is definitely a robust remote connectivity solution, but the pricing and the outdated UI makes it not the first choice for many people.

Pros

1\. It delivers on what it promises - you can log in to a remote computer and work on it with minimal lag. 2. The connection is usually very stable and once you get familiar with the SW, it becomes a second nature to use. 3. It's one of the industry veterans, so the solution is pretty robust and reliable.

Cons

1\. Feels so 1990... Everything looks and feels a little old-school, starting from their website and to the actual software UI. Some would not be bothered by graphics, though. 2. Pricing is not intended for personal use - if you just want to help out your parents, use TeamViewer. This is clearly targeted at enterprise with deep pockets. 3. Not as versatile as TeamViewer, lacks features like having one-time passwords for quick one-off remote sessions.

Alternatives considered

[TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)

Reason for choosing GoToMyPC

I switched from Gotomypc to Teamviewer because TeamViewer was easier to set up, was cheaper and had a cleaner UI.

Review Source

IN

Ian N.  
CFO  
Automotive  
Used the software for: 2+ years

### "Wouldn't issue refund for closed business"

February 18, 2023

3.0

Was a customer for over 10 years and paid annually. Business sold half way into subscription but they would not issue a refund for the portion not used. Great service for a loyal customer! I use this software for several businesses that I work for and will now cancel them all. Not a good choice on their part and I will switch to RemotePC.

Pros

It was functional but multi montior support was poor.

Cons

No multi monitor support. Sometimes cumbersome moving files.

Review Source

SL

Stephen L.  
Owner/president  
Accounting  
Used the software for: 2+ years

### "Very Easy to Use"

December 1, 2022

5.0

Pros

Quick and Easy to use. Other programs were cumbersome to log on remotely.

Cons

Pricing should be less costly for only two users

Switched from

[LogMeIn](https://www.capterra.com/p/266957/LogMeIn/)

Easier to Log on. Ease of printing to remote computer

Review Source

GA

Glenn A.  
Investment Advisor  
Financial Services  
Used the software for: 2+ years

### "Long Time User of GoToMyPc"

February 17, 2023

5.0

Pros

I work from a home office most of the time. When I am traveling or staying at a 2nd residence, this program makes accessing my desktop and server feel like I am sitting in front of it! No need to download programs to a laptop!

Cons

The only suggestion i would make is that sometimes the pictures being looked at on my desktop appear grainy

Review Source

KF

Kim F.  
Owner  
Real Estate  
Used the software for: 2+ years

### "Great software"

October 25, 2022

5.0

I use this on a daily basis and love the simplicity of the software.

Pros

I love how easy the software is to use from anywhere.

Cons

I wish the cost was not so expensive. For a small business such as mine, every little bit of savings counts.

Review Source

TM

Thomas M.  
PM  
Legal Services  
Used the software for: 2+ years

### "GoToMyPC has great features"

March 14, 2023

5.0

I love GoToMyPC and have used it for 13 years.

Pros

The ability to see both monitors of the PC I log into makes me more productive when away from my office. The file transfer is quick and easy as cut-n-paste.

Cons

Only con is price of the products and services.

Reason for choosing GoToMyPC

No other products were available at the time I initially set up my account.

Review Source

RB

Ron B.  
variable data programmer  
Media Production  
Used the software for: 2+ years

### "Remote user"

May 13, 2023

5.0

Able to completely work remotely

Pros

Very easy to use and always dependable. I am able to log in to my job 24/7

Cons

Screen shot while using a Mac seems to have undesired effects

Review Source

EC

Erica C.  
VP Business Dev  
Wholesale  
Used the software for: 2+ years

### "System Access"

June 20, 2022

4.0

Satisfied because it allows remote workers access to files in house.

Pros

Ease of use once set up is a key feature. It allows to me to access all aspects of the remote computer.

Cons

Some features are not intuitive for use for the common user.

Reason for choosing GoToMyPC

Historical performance.

Review Source

TW

Tim W.  
CEO  
Construction  
Used the software for: 2+ years

### "Good Software"

April 3, 2023

5.0

It is a perfect software to work remotely, and also transfer files remotely.

Pros

GoToMyPC is reliable and fast. We are using this software since 2009.

Cons

The file transfer function sometimes needs to be restarted for some reason

Review Source

WB

Wanda B.  
Business Administrator  
Religious Institutions  
Used the software for: 2+ years

### "Great product!"

July 6, 2022

5.0

Great experience!

Pros

I like the ease of use of this product. It is very user friendly. I've used it for remote work for many years and recommend it to others all the time. It would take quite a lot to get me to switch.

Cons

I haven't really found any cons for the software. It meets our organizations needs. It is a bit pricey for our small church with only two users.

Review Source

lG

lee G.  
President  
Plastics  
Used the software for: 2+ years

### "Ease of operation"

September 7, 2022

5.0

The ability to get to my work computer to finish and to check work done in the office is great.

Pros

The program gives me ease of access remotely.

Cons

I have no complaints about this software.

Review Source

gP

gavin P.  
VP  
Retail  
Used the software for: 2+ years

### "I am a customer for 10+ years"

March 25, 2024

5.0

10 Stars we switched one time and it was a nightmare

Pros

We never have issues with this product. very reliable

Cons

It is more expensive than other competitors but we glady pay the higherprice becaus of its reliability

Review Source

MG

Michelle G.  
Owner/Chiropractor  
Hospital & Health Care  
Used the software for: 2+ years

### "Helps improve our productivity while reducing in-office hours!"

May 17, 2022

4.0

Pros

We need occasional access to our office data and computers so GoToMyPC works great for our needs. We can check schedules, write chart notes and work on some office tasks from home at any hour. This has been great so we don't have to go into the office every time we need to work on these types of tasks.

Cons

We don't have any dislikes about this product; it functions well for what we need

Review Source

MC

Martha C.  
Law Clerk  
Law Practice  
Used the software for: 1-2 years

### "Working from home. Law Practice"

September 30, 2022

5.0

I have not had any problems with this software and overall have had a very good experience.

Pros

File Transfers and access to my office email. Ease of use.

Cons

The only thing I have a problem with is that the text is very small. It can be made larger the same way you do on your own computer screen but that makes some of the pages disappear.

Review Source

MM

Michael M.  
self employed  
Real Estate  
Used the software for: 2+ years

### "It Works & Saves Time & Travel"

February 11, 2023

5.0

Only had one issue in many years of use. Support was good & resolved.

Pros

Ready access to office computer from remote location. Convenience is super good. And it always works.

Cons

Nothing, good for my normal scope of use.

Review Source

DG

Daniel G.  
CEO  
Information Technology and Services  
Used the software for: 6-12 months

### "Great Product for Business Users"

June 5, 2023

5.0

It's great.... A billing issue was quickly resolved by your competent staff that I called. Great company - refreshing to work with you guys.

Pros

I feel confident going on vacation and being able to operate my business using GoToMyPC. It is critical for me and this product is irreplaceable. Easy to use, low lag, and simply the best you can expect in terms of using it, security and confidence that it'll work.

Cons

I don't like that subscribing for one month is difficult... Have to start it then cancel it but cancelling on clear if it'll give you th emonth you just paid for or not... I need this for 1 week only.... while on vacation. I pay for the month but I need a week. So I buy and want to cancel renewals.

Reason for choosing GoToMyPC

Security, ease of use, confidence that I got the right product to do the job. I won't consider any other service provider.

Review Source

JK

Jane K.  
CEO  
Retail  
Used the software for: 2+ years

### "Dependable and easy to use."

March 22, 2023

5.0

Obviously, the software is very useful and dependable almost 100% of the time. My accountant recommended it and I trust gotomypc. I have had it over 10 years and unless I find something as good as I will most likely keep this even though I feel its pricy for how often I use it.

Pros

I like the ease of logging into my computer at work or at home depending where I am at. It is simple but allows 1 error if you get the password wrong and makes me wait for 5 minutes to attempt another login. That part I don't like.

Cons

I feel its expensive for the use that I use it. Its not daily, its not weekly but once in a while. I feel I am over paying for it. and I don't like if I type wrong password that it won't allow any more attempts until 5 minutes has passed.

Reason for choosing GoToMyPC

Recommended by my accountant at the time many years ago.

Review Source

KA

Karyn A.  
Attorney  
Legal Services  
Used the software for: 2+ years

### "Excellent product for remote access to my work computer"

March 25, 2024

5.0

Very good. I very much like this product, as it allows me to work from home easily.

Pros

It is very easy to use. It connect quickly and stays connected for the most part.

Cons

The pricing is high enough that our firm decided to transition off of it.

Review Source

SB

Sarah B.  
CEO  
Accounting  
Used the software for: 2+ years

### "World Traveler 0531"

May 5, 2022

5.0

Before the pandemic, I was working from home 2 days per week. Once the pandemic became the new norm, I began working from home 5 days per week. This program was a Godsend.

Pros

The product is very easy to use. Excellent addition to my company

Cons

Love all features of this program. It is a welcome to my company.

Reason for choosing GoToMyPC

Nn/a

Review Source

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