# Page 2 | GoToMyPC Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is GoToMyPC the right Remote Desktop solution for you? Explore 586 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/193062/GoToMyPC/reviews

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GoToMyPC

4.8 (586)

[View alternatives](https://www.capterra.com/p/193062/GoToMyPC/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 2 - Reviews of GoToMyPC

## Showing most helpful reviews

Showing 26-50 of 586 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

GH

Gina H.  
Remote PC support  
Computer & Network Security  
Used the software for: 2+ years

### "GoToMyPC is easy to use and extremely reliable"

January 5, 2026

5.0

I have used GoToMyPC for many years to manage my mother's PC remotely. It has been a godsend! It has enabled me to assist her whenever she needs help, which makes her very happy and reduces my stress. I keep her PC updated and working properly on my schedule rather than taking up time I could be spending with her when I am there in person.

Pros

GoToMyPC is simple to use and extremely reliable. I have never had an issue accessing my mother's computer remotely due to an issue with GoToMyPC - it just works!

Cons

I wish it were a bit less expensive. Other than that, there is nothing I haven't loved about GoToMyPC!

Review Source

JS

Joy S.  
Owner  
Accounting  
Used the software for: 2+ years

### "GoToMyPC saved my business, LITERALLY!"

September 5, 2025

5.0

I am an income tax preparer, and in 2020 my daughter was hospitalized for over 3 months...during tax season! I was so thankful to find GoToMyPC, I was able to work from her hospital room...it absolutely saved my season and my business!

Pros

I have been using GoToMyPC for over 5 years now and have never had a problem connecting. I love the versatility of being able to work from anywhere, and it's amazing to me that I can even print remotely. I find the cost is very reasonable, and the value is priceless!

Cons

When I first started using GoToMyPC, it would automatically disconnect after being idle for only a few minutes...which was annoying. Customer service was happy to help me find an easy fix...it's just a setting to make it stay connected for a longer time while idle.

Review Source

VR

Verified Reviewer  
owner  
Law Practice  
Used the software for: 2+ years

### "A lifeline to my office computer"

October 27, 2025

5.0

Overall, I am satisfied with GoToMyPc as it allows me to access my office computer to work when I am not in the office

Pros

I have utilized GoToMyPc for many years. I work between my office, home and second home. My home office computer has the information I need and I can access it easily thru GoToMyPc. When I had printing issues, I contacted customer support who worked with me to resolve the issue. I have not had any connection issues and it seems to work better all the time. It is a life saver and i am using it right now since I had to go to Florida to deal with my parents and I had to do some work. It allows me to access my office and continue to work as though I was there. Great product and a life saver for me

Cons

Initially I had connection and printer issues which were resolved with talking to customer support. Printing is sometimes an issue

Review Source

Randall M.  
Senior Vice President  
Real Estate  
Used the software for: 2+ years

### "GoToMyPC is a great tool for accessing my home computer but I pay a pretty penny for it!"

October 6, 2025

5.0

I've had years of access and logged into my home PC from dozens of locations. I only miss not having the two monitors in view on my work PC.

Pros

I appreciate the dependability of my connection on my home PC. I have a desktop link on my work PC that provides a timely and direct access to my home computer once I input my password.

Cons

I think the cost is a premium level. Just because of the cost, I would consider another 'remote desktop' service that might not be as nimble but saves me $400+!

Review Source

KV

Kathleen V.  
Clinical Nurse Specialist Owner  
Hospital & Health Care  
Used the software for: 2+ years

### "Love GotoMyPc--makes me efficient"

March 19, 2026

5.0

Excellent--been using it for years and it has helped me be more organized. I never have to worry about forgetting a file--I always have access

Pros

The ease of accessing my home computer. I own my own business, so I am not part of a network, so I need to be able to access and keep my email all in one place. I have been using GoToMyPC since 2005 to stay connected to my home computer, Outlook email, and files. It has helped me be efficient and organized

Cons

The only challenge is when I can't connect because of a system software upgrade to my computer or to the GoToMyPC software. I now check to make sure I can connect before I go on a trip.

Review Source

Myra M.  
Accountant  
Accounting  
Used the software for: 1-2 years

### "Why you would want to subscribe to GoToMyPC!"

October 27, 2025

5.0

I've been using GoToMyPC for as long as I can remember it being in business. Over the years it's gotten better and better, easier to use and much faster. I really could not be as productive if I did not have GoToMyPC.

Pros

I like that I can work from my office at home when I need to meet a deadline, or something important comes up with a client and they need my help, but I need to be able to see the ledgers. I know that their customer support is great because in time's past I've needed help. But honestly, I haven't needed help in quite some time.

Cons

This isn't a fair question because what would be great is if GoToMyPC was instant sign in and instantly on your desktop. I guess if there was a discount on multiple suscriptions, since I have at least 3, that would be great.

Review Source

JT

Jane T.  
Office Manager  
Construction  
Used the software for: 2+ years

### "Love Go To My PC"

November 21, 2025

5.0

Love it, it has helped us out so often. Like with weekend or late-night calls. I can see what type of water heater they have to give prices, if their current on invoice, and the best part I can get work done from home, I connect every from home every day.

Pros

I can access my work computer anytime, I can look up what work we have done for this customer and see if their item in under warranty.

Cons

Nothing on their end, on my end if the office had a power outage even for a second my office computer is then powered off, so in that case I can't connect.

Review Source

SG

Scott G.  
Managing Partner  
Food & Beverages  
Used the software for: 2+ years

### "Great long term experience with the company"

January 11, 2026

5.0

I have been with GoToMyPC for over 10 years now and have always been impressed with the customer service, if when there were times of not very good connections.

Pros

Fast connection, I can access my computer anywhere in the world. Consistent connections. Now supports a duel monitor environment. Easy file transfer from you main computer to my laptop or other computer if needed.

Cons

Crazy pricing over the years, is pretty good now. There were a couple of years where I did not have great connections, but it was the best alternative to all the other competitors in the market.

Review Source

Paula C.  
Executive Assistant  
Accounting  
Used the software for: 1-2 years

### "Stable & consistent remote access"

January 24, 2026

5.0

Usually a good connection and good customer service when needed. Connection does freeze up at times, which I believe may be caused by connection at the site I'm remoting into.

Pros

I enjoy the easy remote access to my primary computer in another city; and I can access it from multiple locations and other electronic devices.

Cons

The remote access screen is smaller than the full screen on my laptop/cpu. Hard to read documents at times. Rather expensive.

Review Source

DC

Darek C.  
President and Owner  
Biotechnology  
Used the software for: 2+ years

### "Alpha Scents Review"

October 21, 2025

5.0

It allows me to work on my computer from any place on earth and any device I access it from. Great tool

Pros

Easy to access my office computer and operate from anywhere in the world. I can get fast and secure login.

Cons

Most of the time everything works for me well. Sometimes I lose ability to type right letters and I have to re-login.

Review Source

VM

Vinit M.  
Managing Member  
Commercial Real Estate  
Used the software for: 2+ years

### "Very Happy with GO To My PC aplication"

June 18, 2025

4.0

I am very happy with the product and its subscription. I am not thrilled with its new version. The support could be a more personal rather than reading a bunch of articles.

Pros

Flexibility to access from anywhere, anytime. I have been using Go to for over 15 years and love it

Cons

Go to is sometime a bit slow. At times the host screen and viewer screen adjustments are needed. Price ???

Review Source

AD

Angela D.  
President  
Marketing and Advertising  
Used the software for: 1-2 years

### "A lifesave "

June 11, 2025

5.0

I have used it now for at least four years. Very good. Saves me time, energy, and a trip to the office, in off hours.

Pros

Ease of use. Dependable. Exceptional. It offers direct access to my desktop at any time of day or night.

Cons

My internet connection sometimes causes problems, no fault of GotomyPC software. I have never experienced a problem from their end.

Review Source

GB

Grahame B.  
Managing Director  
Automotive  
Used the software for: 2+ years

### "Good connectability"

January 30, 2025

5.0

Been using GOTOMYPC for years. Very Happy with the Connectability anywhere in the world

Pros

Accessibility anywhere in the world.. Very easy to sign in

Cons

Sometime slow to connect depending on internet speeds

Alternatives considered

[FTP in the Cloud](https://www.capterra.com/p/275878/httpshostedftpcom/)

Reason for choosing GoToMyPC

Because we have had a long time and it works

Review Source

AH

Angela H.  
Owner  
Wholesale  
Used the software for: 2+ years

### "15+ years of great service and support"

July 29, 2025

5.0

I am grateful that we found this over 15 years ago. It brings me peace of mind knowing I can conduct business from my laptop or phone, which has been critical over the years.

Pros

GoToMyPC has been a critical part of my business for 15+ years. It has allowed us to maintain business, whether there's been a snowstorm and we can't get into the office, or we're away spending time with family and friends.

Cons

Early on, the connectivity was slow, but, as with most things, it has greatly improved over time. I also don't like that I can't copy and paste from my remote device.

Review Source

philip M.  
director  
Financial Services  
Used the software for: 1-2 years

### "Review of Gotomypc by Philip Meir"

January 6, 2025

5.0

excellent overall and it really makes a huge difference on completing sensitive tasks remotely.

Pros

the simplicity of logging into my desktop anywhere in the world for sensitive software that should remain on my desktop. Also the ability to send a control alt delete command remotely and to access my desktop via the app on my iphone. It also allows me to access both screens on my home pc by toggling left and right. I put in a request today but it is a very minor issue for me.

Cons

I would like the abiility to fix the remote access to one of my two screens on my hope computer when I want to access remotely on my laptop using the software.

Review Source

GM

Gonzalo M.  
Admin  
Computer Hardware  
Used the software for: 1-2 years

### "Gonzalo´review"

June 29, 2025

5.0

Pros

Excellent for everyday use, both at work and for personal tasks, very adaptive interface, i like it t

Cons

Sometimes interaction with some programs can be a little slow, in Windows 11 Notepad it is difficult to move around the screen

Review Source

mH

marcelo H.  
MD owner  
Medical Practice  
Used the software for: 2+ years

### "Medical practice"

April 5, 2025

5.0

Overall - excellent. Have used in my medical practice since 2016. Very helpful access to my patients' records, schedules, etc.

Pros

This is a very secure, reliable and dependable way to stay connected to my medical practice

Cons

Appears too small on Android. Interface difficult to manage (keyboard)

Review Source

BM

Betty M.  
President  
Construction  
Used the software for: 6-12 months

### "Great product! Fast, reliable, but too costly for small business."

May 15, 2025

5.0

The product is great! Always connects and stays connected. Excellent for screen sharing. I would like to see better pricing for small businesses that have multiple computers we could use this on. Unfortunately though we just have to use Remote Desktop and a vpn to access the other computers and the other person can't really see what is happening.

Pros

The ease of logging in is great! It always works well and not too glitchy despite connecting from different locations that do not always have the best interenet.

Cons

The price is a bit high in my opinion. I would like to put this on multiple PCs but it's just too costly for our small business.

Review Source

CH

Cedric H.  
Attorney  
Law Practice  
Used the software for: 2+ years

### "I recommend GoToMyPC "

May 27, 2025

5.0

Overall, I have been satisfied with my experience. I recommend GoToMyPC to all who need or would like the flexibility it provides.

Pros

I like the flexibility it provides me to work while traveling or from my home. It is easy to operate.

Cons

Sometimes I have connectivity issues which requires a restart at the host. There is not really a problem so much since I typically can call in to initiate a restart.

Review Source

MC

Melissa C.  
Office Manager  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Very Best Affordable Company - You MUST try"

February 23, 2025

5.0

We have had an amazing experience, and when we reached out to customer service they were very attentive and found us solutions!!

Pros

Affordable solution for us at our small business. Very reliable and great customer service!

Cons

on rare occasion we can not connect, but I feel like this might be our internet at work and not the program!

Review Source

JH

Jeffrey H.  
Enrolled Agent  
Accounting  
Used the software for: 1-2 years

### "Positive User experience"

May 16, 2025

5.0

We love it. have been using it with clients for years.

Pros

The best thing about Go to My PC is ease of use and platform flexibility.

Cons

No real cons on our end. Changing the install on different cmputer is not bad just takes a few minutes of concentration.

Review Source

NM

Nick M.  
Managing Director  
Retail  
Used the software for: 2+ years

### "Lovely product that means I can access my work PC from anywhere in the world"

March 17, 2025

5.0

Excellent - used for about 15 years and almost always get quick access

Pros

Quick and easy, and supports multi-monitors

Cons

Sometimes a bit slow and misses some key typing

Review Source

SC

Shirley C.  
Secretary Treasurer  
Government Administration  
Used the software for: 1-2 years

### "Get connected"

February 25, 2025

4.0

Was happy with it when it was working, need some help getting it back on my home computer to my work computer.

Pros

That I can do work at home and it's on my computer at work. No need to put on thumb drive and then copy to computer at work.

Cons

I've been disconnected and can't get reconnected to my home computer.

Review Source

SS

Susan S.  
President  
Hospital & Health Care  
Used the software for: 2+ years

### "Work from anywhere with GoToMyPC"

February 20, 2025

5.0

Overall our company has found GoToMyPC a game changer.

Pros

The value for the price is amazing. Plus, I have used this for many years and the quality of the connection and the support are awesome. It has made my workday much more flexible and know that I can connect to my work desktop from ANYWHERE!

Cons

The small icon for the mouse is a little bit of a problem.

Review Source

CW

Charisse W.  
Transaction Coordinator  
Real Estate  
Used the software for: 2+ years

### "USE GO TO MY PC....NOW"

March 30, 2026

5.0

Very good. User friendly / Support is great / annual fee is reasonable and always offered a discount.

Pros

so user friendly....I have used GOTOMYPC for over 10 years.....Use it today..... Easy to use and rates per year are reasonable.

Cons

TIme it takes to log in at times....definitely like loggin in thru the app version with my 4 digit code.

Review Source

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