# Page 3 | GoToMyPC Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 3 - Is GoToMyPC the right Remote Desktop solution for you? Explore 586 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/193062/GoToMyPC/reviews

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GoToMyPC

4.8 (586)

[View alternatives](https://www.capterra.com/p/193062/GoToMyPC/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 3 - Reviews of GoToMyPC

## Showing most helpful reviews

Showing 51-75 of 586 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

DTV

Dr. Tim V.  
Doctor and Owner  
Medical Practice  
Used the software for: 2+ years

### "Great Experience...Fast Connection with good price!"

March 12, 2025

5.0

Great experience. Been using this for many years with my business and tax person.

Pros

Very fast connection - always reliable and reasonably priced!!!!

Cons

I have had no problems. I have always been able to use this product wherever I have been located.

Review Source

MO

Mark O.  
Owner  
Hospital & Health Care  
Used the software for: 2+ years

### "Long time user... very satisfied!"

December 17, 2024

5.0

I've been using it for years and it is reliable, safe and very affordable!

Pros

Easy connection, just the same as if I were there.

Cons

If the host computer reboots, I am unable to establish a connection.

Review Source

SW

Stephenie W.  
Owner and Accountant  
Accounting  
Used the software for: Less than 6 months

### "Super Expensive and did not work"

December 3, 2024

2.0

It was frustrating as the install would not work and the "help" videos were NOT helpful. Of course, it was easy to pay!

Pros

It seemed that the software would easily allow me to access my work desktop.

Cons

I could not get it to connect, nor was it easy to connect with a person to get assistance.

Review Source

rB

robbie B.  
sleep medicine  
Medical Practice  
Used the software for: 2+ years

### "15 years use"

February 7, 2025

5.0

dependable and secure for me to view medical information in separate locations.

Pros

using 15 years for viewing sleep studies remotely and would not use anything else

Cons

no issues I can think of at all. no problems ever with connection or with server

Review Source

GH

Greta H.  
Herd Manager  
Dairy  
Used the software for: 2+ years

### "Farm Work Far Away"

September 2, 2024

5.0

I log in daily to a work computer at a farm to complete tasks. I'm always able to do so. We have alot of software that isn't web based.

Pros

I've been using gotomypc for 5 years and its always reliable. I log on my PC and use the app on my phone.

Cons

I have zero complaints. It really serves my purpose well.

Review Source

Adam H.  
President  
Computer Software  
Used the software for: Less than 6 months

### "A great remote RDP client"

November 23, 2024

5.0

Pros

Very easy to use. Easy to install and deploy.

Cons

The price; at $38 per instance, it is a bit pricey.

Alternatives considered

[RemotePC](https://www.capterra.com/p/173304/RemotePC/)

Reason for choosing GoToMyPC

Customer reviews and trial usage demonstrated its superior quality

Review Source

DF

Dairys F.  
Director of Business Operations  
Construction  
Used the software for: 1-2 years

### "Beware of billing practices - unethical"

December 5, 2024

3.0

Billing is an issue - the product works fine, for the most part. We no longer needed it and have not used it in Months. I did not cancel in time and the auto renewal hit. I called them a week after it renewed to let them know I will not be using the service and they said I basically did not have a choice as the service will remain active for an entire year and they will not refund. Be leary!! If I did business this way, my company would not be in business. Take care of your clients and they take care of you. This is theft as far as I am concerned.

Pros

For the most part it works, used it for months

Cons

Their billing practices are questionable as they give minimal notice for the annual billing and when you go to cancel after they have taken the funds, they will not refund you and tell you you are stuck with them for another year.

Review Source

VA

Veronica A.  
InHouse Manager  
Marketing and Advertising  
Used the software for: 2+ years

### "Great for Mexico to US accessiblity"

August 11, 2024

5.0

I have complete use of my computer from my office to my home office. I have been using GTMPC for many years, with no complaints. I use this program from my office in Mexico to the US, with no problems. I highly recommend this company.

Pros

What I like most about GTMPC, is the easy accessiblity from my home PC or my cell phone.

Cons

The only thing I dont like, is that GTMPC is not compatible to all computers. I cannot use it on my IPAD mini, for instance. But I have no issues on my PC or my cell phone.

Review Source

aL

anne L.  
Owner  
Machinery  
Used the software for: 2+ years

### "GoToMyPC works every time!"

September 11, 2024

4.0

We have used GTMPC for many, many years. Easy to set up when we replace our computer.

Pros

GTMPC is easy to set up and easy to use. We keep our company's financials on one computer along with inventory and all locations can access it.

Cons

Price I do find that sometimes due to internet issues on one end or the other, connecting can be slow

Review Source

MH

Martin H.  
Managing Director  
Entertainment  
Used the software for: 2+ years

### "Excellent Product"

November 20, 2024

5.0

Excellent as far as I'm concerned the best on the market

Pros

So easy to use, I have subscribed for years and never yet failed to establish connections

Cons

I have nothing but praise. I thoroughly recommend Go to my PC

Review Source

VR

Verified Reviewer  
President  
Import and Export  
Used the software for: 2+ years

### "We've happily depended on it for over a decade"

July 13, 2024

5.0

GoToMtPC functionality is essential to the company and I would have switched long ago if I had had any issues. But there are none. Loging in is easy, setting up additional users is easy, connections always work.

Pros

My company has an operational center in Hawaii, as well as a home office on a different Hawaiian island and one in California. We also have a few remote workers. GoToMyPC is essential for the right people to be able to access the same central computer.

Cons

We cross train all staff, but adding everyone as a seat to GoToMyPC would make it expensive when some people might only need to fill in for a team member for a little while.

Review Source

TK

Tricia K.  
Telecommunications consultant  
Utilities  
Used the software for: 2+ years

### "Love for when I travel. Keeps me connected. "

August 2, 2024

5.0

The best thing for my business when I travel

Pros

I have been using GoToMyPC since 2000 and have used it almost daily and the ease for which it allows me to be anywhere and get into my main computer is priceless. I also love that it can now be accessed successfuly from my phone

Cons

I wish they had a monthly billing feature versus just annual.

Review Source

IN

Isaac N.  
owner  
Law Practice  
Used the software for: 2+ years

### "Smooth and Consistent"

August 22, 2024

5.0

many years of smooth connections. the one time I had an issue they resolved promptly.

Pros

I have had more decades of consistently smooth and easy use

Cons

I di not find the file transfer function so easy

Review Source

MA

Michael A.  
Founder  
Accounting  
Used the software for: 6-12 months

### "Great product. So worth it."

August 12, 2024

5.0

Great. Fantastic product. Fair price. Really helpful for my business.

Pros

How easy it is to use and how much less lag there is versus competitors.

Cons

It can be a little slow at times, but generally it is not.

Alternatives considered

[TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)

Reason for choosing GoToMyPC

Better features and value. Less lag time

Review Source

CG

Christine G.  
CPA AND OWNER  
Accounting  
Used the software for: 2+ years

### "Best Program Ever!!1"

August 6, 2024

5.0

Go To My PC has allowed me the flexibility to work from home, on occasion, but also allows me to log into my computer when I am out at clients. This service/program is invaluable to my CPA practice! Thank you!!

Pros

Reliability and affordability. This program has been an integral part of my CPA practice for myself and my staff.

Cons

Nothing negative. I have no complaints with the program.

Review Source

BB

Bertram B.  
Manager  
Consumer Goods  
Used the software for: 2+ years

### "Great for logging into work computers from anywhere"

July 1, 2024

5.0

We use it to remote into the computers at work and print orders. It's essential for doing what used to be really complicated.

Pros

Gotomypc has never broken itself with new features that ruin the functionality. The website is a a bit complicated for what I want to do (simply connect to my device) but I've bookmarked the page where I connect.

Cons

I can barely use it; only for 2 PC's since the price jumps from $792 to $1188/yr just to be able to connect to a third computer.

Switched from

[LogMeIn](https://www.capterra.com/p/266957/LogMeIn/)

IT manager's opinion that gotomypc was better. Logmein was its own company at the time.

Review Source

IP

Ian P.  
CEO  
Telecommunications  
Used the software for: Less than 6 months

### "Use other service. Customer service is very bad."

October 22, 2024

2.0

I called in multiple times, last case number was \[sensitive content hidden\]. They won’t stop charging your card even though you ask for it numerous times. I had to call my bank and report my card as stolen.

Pros

The software works fine. Its easy to use.

Cons

Customer Service is very bad. They will keep charging you and say that they cant cancel.

Review Source

DF

Dennis F.  
President and Treating Physician  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Great Service for many years!"

July 2, 2024

4.0

Overall I really love using GoToMyPC. The connection is usually very easy and fast!

Pros

I really enjoy using GoToMyPC. I believe the cost/value is very high. Fast connecting service. Easy to transfer smaller files. Very easy to use.

Cons

Larger files take a long time to transfer.

Review Source

DP

David P.  
Director of Litigation Support  
Legal Services  
Used the software for: 2+ years

### "My reivew of GotomyPC"

March 23, 2024

5.0

Overall, very good. It provides me with web-based access to my office-based desktop.

Pros

It is easy to use and it seems very secure.

Cons

Sometimes the remote printing is glitchy.

Review Source

PI

Patricia I.  
Owner  
Retail  
Used the software for: 2+ years

### "GoToMyPC review"

June 1, 2024

5.0

Have used this product for years and it has helped me save time and money, by being able to not have to be at store physically to solve problems

Pros

The ease of use and the abililty to remote in from multiple locations have really saved me from having to make trips back to store. It has made it so much easier to help my staff with problems, without having to be there physically.

Cons

Sometimes getting connected from remote locations can be time-consuming. I know a lot of this is due to security, which I appreciate.

Review Source

SH

Scott H.  
Store Manager, Contractor sales  
Consumer Goods  
Used the software for: 1-2 years

### "Very useful"

May 26, 2024

5.0

Overall, though quite expensive it pays for itself in time with the ability to go to my PC!

Pros

The quick access to my desktop. Everything works like I was there.

Cons

There is a slight lag when using. Can be annoying but you get use to it.

Review Source

GT

Gregg T.  
Owner  
Investment Management  
Used the software for: 2+ years

### "Adds to productivity"

May 7, 2024

5.0

GoToMyPc has been perfect for my law practice and makes me more productive. I would not change a thing.

Pros

I have used GoToMyPC for more than 15 years. The best aspect of GoToMyPC is being able to access my work computer from anywhere in the world. This allows me to have a single source for all my documents rather than having multiple versions on multiple devices. As a litigation attorney this is tremendously important.

Cons

Having two screens at my office makes it difficult to move to the second screen while using GoToMyPC.

Review Source

RH

Rebecca H.  
Owner  
Construction  
Used the software for: 2+ years

### "Great Product"

May 23, 2023

5.0

I've never had any issues with GoToMyPC and so have never needed to contact customer support. The platform is stable and does exactly what I need.

Pros

What I like most about GoToMyPC is that since I have basically become bedridden because of stage 4 cancer, GoToMyPC has allowed me to continue to do most of my work remotely from home and literally from my bed. I have an office manager on site, but there are some functions of the company that he is still unable to do at this point. This allows me to continue to move my business forward and have complete control over my finances without disrupting the everyday business of my office manager.

Cons

Honestly, the only thing I don't like is the cost. I started with LogMeIn and was a loyal user for years and then the price skyrocketed. I found GoToMyPC, which seems like basically the same platform and possibly the same corporate ownership. However, GoToMyPC pricing was back to what I was used to. But now several years in to GoToMyPC the pricing continues to goes us. All I truly need in a product like this is the ability to access my desktop and print to either my printer at work or at home.

Alternatives considered

[LogMeIn](https://www.capterra.com/p/266957/LogMeIn/)

Reason for choosing GoToMyPC

Pricing. All other platforms did not offer the ease of use. GoToMyPC is literally like working on my desktop at the office.

Switched from

[LogMeIn](https://www.capterra.com/p/266957/LogMeIn/)

Pricing was the only factor. It appears to be a duplicate platform in look and feel. It was just much cheaper and priced the way LogMeIn was initially.

Review Source

WM

William M.  
CEO  
Computer Software  
Used the software for: 2+ years

### "Why I love and Depend on GOTOMYPC"

March 5, 2024

5.0

I have been using GoToMyPC for many years and could not perform my work without it. It is reliable, functional, easy to use and extraordinarily secure.

Pros

Using GoToMyPC is like having my primary computer right there on another screen. I have been using GoToMyPC for many years now and completely depend upon it. It is secure, responsive, fast and easy to use. I like the easy file transfer capabilities and the convenient connection to my remote computers. I completely depend upon GoToMyPC and cannot imagine trying to work remotely without it.

Cons

There is nothing I can say negatively regarding GoToMyPC.

Review Source

Peter R.  
Principle Consultant  
Computer Software  
Used the software for: 1-2 years

### "Secure and responsible, cost-effective when compared to TeamViewer"

November 24, 2023

5.0

Pros

For a remote desktop product, GoToMyPC is a secure, responsive, and feature-rich product, allowing me to work as productively as if I were sitting at my multiple monitor setup at the remote office. GoToMyPC has all the features I need to work remotely and is less expensive that TeamViewer, which continues to raise their prices every year and squeeze out the small business.

Cons

Price for one PC has gone up, but it is still affordable for now.

Alternatives considered

[LogMeIn Pro](https://www.capterra.com/p/39016/LogMeIn-Central-Pro/)

Reason for choosing GoToMyPC

Familiar with the product and it is more cost-effective.

Switched from

[TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)

Cost, cost, cost. As a small business, I was squeezed out of the TeamViewer product by the large percentage increase in price year-over-year these past few years. GoToMyPC has all of the features that TeamViewer provides for remote desktop, so it was silly for me to keep paying TeamViewer's increased prices with each renewal.

Review Source

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