# Page 4 | GoToMyPC Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 4 - Is GoToMyPC the right Remote Desktop solution for you? Explore 586 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/193062/GoToMyPC/reviews

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GoToMyPC

4.8 (586)

[View alternatives](https://www.capterra.com/p/193062/GoToMyPC/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 4 - Reviews of GoToMyPC

## Showing most helpful reviews

Showing 76-100 of 586 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

JS

James S.  
Sole proprietor  
Accounting  
Used the software for: 2+ years

### "JKS review of GoToMyPC"

November 21, 2022

5.0

I maintain all of my original tax return files on the remote computer which allows me to know which file is the original file. Removes any question about originality of file.

Pros

This software allows me to use my remote computer just like i was sitting in front of it.

Cons

There are two issues i have with the software at this time. Issue one has to do with the software changing the resolution of the remoter computer's screen every time I remote into the unit. I have to manually reset the resolution in order to be able to work on the remote computer.Second issue has to to do with being able to reconnect if I get timed out for non-use. There are times when I cannot reconnect without restarting the remote computer, which if there is no one there to do so, I cannot use the remote computer at all until there is a restart. Dead in the water.

Review Source

SR

Shawn R.  
attorney  
Law Practice  
Used the software for: 2+ years

### "GoToMyPC makes my small law office life SO much easier and more productive"

February 10, 2023

5.0

Before I purchased GoToMyPC, I would have to stay at my office into the late evening hours in order to meet a deadline, or I have would have to drive back to my office on a weekend in order to complete some work to help a client or customer. I felt like I was living at my office too much, and was missing life at home with my family. Now, with GoToMyPC, I can put my kids to bed or have dinner with my wife, and then spend 1-2 hours using GoToMyPC to connect to my law office from my home office and have access to everything I would need -- it looks, feels and operates exactly like you are sitting at your law office desk. It's wonderful technology which allows me to use my time MUCH more efficiently, and allows me to respond to client emergencies by logging in from home -- instead of driving back to my office at night or during the middle of my valuable weekends. The convenience and remote access is invaluable!

Pros

This is by far the best software that my small law office owns. I am not tech-savvy, and I still don't understand how it exactly works, but when I log in to GoToMyPC from my home office and connect to my law office, my law office computer screen "takes over" my home office computer -- it's as if I'm sitting at my law office desk while I'm actually in my living room, or on vacation, or anywhere in the world. You have immediate and complete access to your entire office network -- all files, emails and ability to print at your office or at home. This saves me so much time -- I can work late at night or on a weekend morning from HOME, instead of at my office. I can retrieve a file or send an email to address a client emergency as if I was sitting at my office desk -- but I could be on vacation, or at a conference, or at home getting access due to GoToMyPC. No need to drive back to my law office; just log on, get the work done, and save tons of time.

Cons

It serves all of my office needs; I don't really have any complaints.

Review Source

DH

David H.  
Partner  
Accounting  
Used the software for: 2+ years

### "The best for remote access"

October 27, 2023

5.0

I've used quite a few other remote desktop programs, but for ease of use, and features, I haven't found anything as good as GoToMyPC. It has all the features that I need, such as remote printing, screen blanking and dual monitor support. I can also use it wherever I need, and don't have to worry about purchasing a bunch of licenses if I need to use different PC's to access my work computer.

Pros

It's extremely reliable and easy to use. The fact that I can use it anywhere with any PC is exactly what I need.

Cons

Occasionally, especially with software that converts to a PDF before printing, it can take longer than I would like for the print to start printing.

Alternatives considered

[RemotePC](https://www.capterra.com/p/173304/RemotePC/)

Reason for choosing GoToMyPC

Remote PC is an inferior product. It loses the connection quite often if the remote connection is not perfect. It would drop my connection and freeze at least twice a day. I have never had that issue with GoToMyPC.

Switched from

[TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)

TeamViewer is not nearly as fluid and easy to use. GoToMyPC is a much better product, especially if you need multiple displays. I can drag windows across screens with ease, unlike TeamViewer that only drags part way, and then you have to click on the window again in the other monitor to finish dragging it.

Review Source

Eddie L.  
Broker Associate  
Real Estate  
Used the software for: 2+ years

### "Reliable Secure Access"

October 8, 2023

5.0

Pros

The software is very easy to use and having different passwords makes it secure in my opinion as well as the encrypted connection gives me peace of mind.

Cons

At this time the only times I get frustrated is when the wifi access I am using is unstable, then I have intermittent problems, but this is not GoToMyPC's issue, it is where I am accessing the internet.

Review Source

EC

Erik C.  
Owner  
Medical Practice  
Used the software for: 2+ years

### "What are your work need"

November 30, 2023

5.0

I have had virtually no problems with the program or support

Pros

Easy to use. The price point is reasonable, especially I am a business of 1. The only times I have been unable to connect is when my building loses power.

Cons

I can't think of any one particular reason at this time.

Reason for choosing GoToMyPC

The rep answered all questions I had and he was very passionate about the quality of the program

Review Source

LT

Laura T.  
CPA  
Accounting  
Used the software for: 2+ years

### "Confidence in GoToMyPC software"

February 23, 2023

5.0

Pros

While I've used other remote software as an employee where I didn't have a choice, when I opened my own practice, this was my "Go To" software for many reasons. Among the main reasons are the ease of use and the security level of the software which allow me to work with client data safely from any remote location.

Cons

It would be helpful if the software allowed it to be used in reverse. Rather than just allowing me to dial into the office, there have been times when I've failed to send something from my home system to the office and I am unable to obtain the information by dialing from the main location into the remote location. I'm not sure that this is even feasible (short of purchasing the software for each stand alone system), but it's the only issue that I think needs to be contemplated.

Review Source

SH

STEPHEN H.  
Partner  
Law Practice  
Used the software for: 2+ years

### "25+ AND COUNTING"

April 25, 2024

5.0

Have used gotomypc since about 1998. Have never had one major issue and when I did have a question or small issue it was promptly and professionally dealt with by a real person. I HIGHLY RECOMMEND to anyone who has the need to remotely connect with his or her computer.

Pros

Ease of Log-In and use. Ability to File Transfer. Ability to Remote Print.

Cons

Annual cost is significantly higher then when first subscribed, but what is not?

Review Source

SL

Stephanie L.  
Office Manager  
Chemicals  
Used the software for: 2+ years

### "Works from anywhere"

July 13, 2023

5.0

Overall definitely get this if you need access to another computer use this

Pros

I travel allot & use this on a daily basis & never had a problem with GoToMyPC. It even works with my cell phone hot spot. If you need access to another computer elsewhere this is the app you need to use. We have used this for over 20 years.

Cons

My only problem isn't with GoToMyPC it's with my internet connection.

Reason for choosing GoToMyPC

It was what my boss already had, when we purchased the company. We kept it because it works fantastic

Review Source

LS

Lora S.  
ACCOUNTANT  
Facilities Services  
Used the software for: 2+ years

### "One of the Best Remote Access Available"

April 11, 2023

5.0

I use GoToMyPC every day to access documents that I need on remote computers. It is terrific! The file transfer is easy and fast.

Pros

GoToMyPC is extremely easy to set up, to use, to teach to others. You can use it on any platform, any time. Very user friendly and when I did have an issue, the customer service rep was very pleasant and fixed our issue in no time.

Cons

There is really nothing that I don't like about GoToMyPC!

Alternatives considered

[TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)[GoTo Meeting](https://www.capterra.com/p/163332/GoToMeeting/)

Switched from

[TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)

I liked GoToMyPC a lot more

Review Source

PB

Pam B.  
Collections Manager  
Museums and Institutions  
Used the software for: 2+ years

### "Use of GoToMyPC at a Non-Profit Museum"

July 6, 2022

5.0

I have been using GoToMyPC for about 10 years. I started when it was much more affordable, and I used it when I did research from museums and libraries to access my home computer. It was so useful that I stayed with the company even as prices went higher. When I started as a volunteer at the museum, I insisted that my colleagues also use it when they wanted to access the museum computers from home.

Pros

I am a volunteer in a town museum. My job is Collections Manager, and I also do research. If I didn't have GoToMyPC, I would not be able to work efficiently. I often work at home in the evenings, and the service enables me to access files I need to work on, update them, and then send them back to our main network computer. I can work on jpg files as well as tables, databases, and document files. Because I am the only person allowed to do certain functions within the museum software that we use, I am able to access the system at the end of the date to backup and re-index from home any work done by others at the museum.

Cons

However, our museum is a non-profit and can't afford to buy a subscription to GoToMyPC, so I have to pay for it myself. It is a large amount of money for a retired person on a fixed income to pay. But it makes my job so much easier that I just have to have it.

Reason for choosing GoToMyPC

I never even tries others because the product suited me so perfectly.

Review Source

MW

Marti W.  
President  
Retail  
Used the software for: 2+ years

### "Retail - Point of Sale Support"

November 18, 2023

5.0

GoToMyPC has been easy to use. With other remote software we have had trouble with remote printing and getting the print setting correct.

Pros

We use GoToMyPC to remotely manage our retail store system. It makes it easy to login when the staff is having a problem with balancing the register or invoicing. We can login see the what they are doing & walk through the process with them. We also use it to update inventory.

Cons

Cost. We are a small business & I wish they would have better pricing for small businesses.

Reason for choosing GoToMyPC

ease of printing remotely and supporting operations.

Switched from

[LogMeIn](https://www.capterra.com/p/266957/LogMeIn/)

Issues with printing remotely and messing up the print settings.

Review Source

VR

Verified Reviewer  
Non-Profit Accountant  
Accounting  
Used the software for: 2+ years

### "Excellent product, connectivity and customer support. Loyal fan since 2012"

July 4, 2023

5.0

I have been working remote and kept clients long after relocating since 2012. It has become a crucial part of my business and enables me to respond to clients needs from anywhere, at any time, from my desktop home computer, a laptop, tablet, or even my phone.

Pros

Easy to use, reliable, secure, and fast.

Cons

There isn't anything I don't like. I have found the service to be reliable and dependable. Customer service exemplary.

Review Source

DR

Donna R.  
Director  
Financial Services  
Used the software for: 2+ years

### "Portable Desktop that's User Friendly"

July 10, 2023

5.0

This is a great product. Very user friendly and it gives me the ability to work from anywhere and access the same programs and view as I'm used to seeing at the office.

Pros

I use it daily and find it very easy to access my desktop while working from home. I get the same view as I would at the office. All programs work and I'm able to open multiple programs at the same time. I have two screens and GoToMyPC makes it very easy to switch between the two from a single laptop screen.

Cons

Haven't found anything that didn't work well for me.

Review Source

JD

Joe D.  
CEO  
Medical Practice  
Used the software for: 2+ years

### "Sharing is Caring"

June 21, 2023

5.0

Overall, the service is excellent and permits "anytime" remote access in a secure fashion and provides incredible functionality. It's as if you were actually in front of the remote computer. In the past 11 years of use, I can honestly say I've had minimal issues and have been extremely satisfied with technical support and the willingness of the customer service personnel to "make things right". To me that's caring about your customers and that makes all the difference with customer loyalty.

Pros

I have used this service since 2012 and it has evolved to serve me in so many capacities. I initially used it for remote access capability to manage my business and then subsequently to assist my elderly mother with her financial affairs. Excellent product and customer service.

Cons

Connectivity was sometimes an issue as was the speed of responsiveness, but this typically was resolved with a reboot and re-connection.

Review Source

PG

Peter G.  
President  
Wholesale  
Used the software for: 2+ years

### "Remote Access Asset"

April 13, 2023

5.0

Use it morning before I go to the office and has been very reliable.

Pros

From the beginning of COVID my company began to use GoToMyPC for top management that was not able to physically come to the office. Since then, each manager can access their computer remotely, if on vacation, travelling on business, slight illness and any other reason where their physical presence is impossible.

Cons

Setup is a bit confusing, where one individual sets up the program for everyone else. As the owner I feel somewhat helpless, if the job falls on me for any reason. I have not used support, but as with anything else that I use at GoToMyPC, I'm sure it is easy to use and access.

Review Source

CF

Cheryl F.  
Partner  
Financial Services  
Used the software for: 2+ years

### "Remote Work Locations"

February 24, 2023

5.0

I prepare tax returns outside of my home where the main servers are. I can use a basic computer anywhere and log in to my work computer and have at my fingertips everything I need without leaving data on the guest computer

Pros

This product has allowed my partner and myself to work from the host computer or a guest computer anywhere we want and need to. We truly would be forever lost with out this product and would not be able to have satellite offices with out it. I would recommend this to anyone who works outside a stationary office location. You will LOVE it!

Cons

It seems like if I get a new printer I will have to uninstall and reinstall the software to get the connection. But as well it could be simply I do not know any other way, I am not tech savy.

Reason for choosing GoToMyPC

It sounded like a legitimate software and once we tried it we were both sold and have used since then for 3 years

Review Source

JP

Jenni P.  
CFO  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Great product overall"

October 26, 2022

5.0

I really depend on GoToMyPC for remote work and being able to travel and access my files. It is dependable and the support team is responsive. I will continue to use it, and would love to see tiered discounts or some sort of appreciation pricing for being a customer for many years.

Pros

I like the accessibility I have from anywhere. It is very important that I have this access, and the peace of mind is fantastic.

Cons

I don't feel this software should be this expensive. Perhaps you can tier the cost for the functions used and give savings where they are not used (file transfer, etc). I would really like for more people in my office to have this software, but it is out of reach for our charity. Perhaps charity or bulk pricing? Discounts for being a customer for many years?

Reason for choosing GoToMyPC

Our IT person recommended.

Review Source

JA

Jamie A.  
owner  
Retail  
Used the software for: 2+ years

### "GoToMyPc is Indispensible to my business! "

January 17, 2023

5.0

GoToMyPC gives me the ability to do almost everything I would do at the store, at home.. This frees me up immeasurably and gives me an amazing amount of flexibility with my schedule as I run two businesses 45 minutes apart.

Pros

Being able to work remotely from my home office keeps me from spending extra hours each work after closing in my store. At home I can do everything I need to do for accounting- pay bills, enter bills, enter EOPs, reconcile all of my bank account and credit card. I can put orders together, do sales analysis, work on any file I have on my work desktop that isn't at home. If, during business hours, an employee is having an issue I can log-on to GOTOMYPC and walk them through a resolution or figure out how to rectify it later. Being able to have a home office where I get more work done than at 'the office' is a huge part of what gives me a great work-life balance.

Cons

I can't think of anything I don't like about GoToMyPC. It does everything I have ever needed it to do, I've never run into a situation where I can't do something I want it to; I can even print reports that I pull up on the remote computer on my home printer.

Review Source

Bob D.  
President  
Construction  
Used the software for: 2+ years

### "Simply Reliable and Fucntional"

June 17, 2023

5.0

Pros

I need a remote access system to be able to work from anywhere, to access my software from anywhere. The fact that the product can be used within a desktop access, mobile phone or pad access, or from a client's desktop is very useful for me. I can adjust a design or analysis model while at the client's office. This allows for a highly preductive way to provide service to my clients.

Cons

I have nothng bad to say about this product.

Review Source

AN

Alex N.  
System Analysis  
Construction  
Used the software for: 1-2 years

### "Past its prime"

December 6, 2023

3.0

It enabled our users to access their computers remotely, but it is a very no frills experience and feels archaic compared to the competition while being sold for a similar price. It is clear that this is simply legacy software that GoTo offers to those that haven't thought to test the market.

Pros

At the end of the day GoToMyPC will allow you to access a PC remotely, so it does accomplish what it sets out to do.

Cons

I have tested and used various remote desktop software and GoToMyPC is probably the most basic and feature poor of them all. The entire thing feels like it hasn't been in active development in at least 10 years. Lacks the ability to open remote monitors in their own windows is a huge missing feature that any modern remote desktop software should be embarrassed to lack and was the number 1 complaint from my users.

Alternatives considered

[TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)[Splashtop](https://www.capterra.com/p/162972/Splashtop-Business-Access/)

Switched from

[TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)

The biggest considering was price. Teamviewer is a more expensive product, but perhaps the extra cost was worth it.

Review Source

Joanna C.  
Attorney/Mediator  
Law Practice  
Used the software for: 2+ years

### "I can run my law practice at home on my Mac with GoToMyPC"

March 22, 2023

5.0

I started using it as a necessity during the pandemic shut down. It's now enabled me to keep my home office running and I love being able to work from home.

Pros

I can use my Mac at home to run my PC remotely. The Mac doesn't run my legal management software. But using GoToMyPC, I can open my work computer from anywhere my Mac or my MacAir Laptop or even my iPad goes.

Cons

My office computer does have to stay on all the time. It does sometimes (rarely) lose the connection and I need to reinstall GoToMyPC. I think that's happened three times since I started using it 3 years ago so that's not so bad!

Review Source

JK

Jeannette K.  
Real Estate Broker  
Real Estate  
Used the software for: 2+ years

### "Happy Customer"

May 19, 2024

4.0

Saves my bacon and gives me seamless contact with my clients during contract negotiation when travelling

Pros

Access to my files when needed unexpectedly

Cons

not as functional on a tablet, host computer screen is too small a part of the tablet screen

Review Source

PB

Patricia B.  
Office Manager  
Construction  
Used the software for: 2+ years

### "Cannot Work Without This App"

February 3, 2023

5.0

It's simple to use and hasn't had many glitches. The last update was a bit inconvenient because it lasted into the work week, but that's not usually the case. Being able to work remotely gives me a lot of freedom to not spend gas money or additional travel time when it's not necessary to be physically in our office. With internet speeds increasing and everyone using online sources to bill and receive payments, paperwork has been shifting to PDF and ACH and cloud-based sources. Physically opening envelopes is become obsolete.

Pros

The software provides a real-time connection to my office computers so that I can work from anywhere as if I were in the office. And I can connect with the owner's computer while he spends time in a warmer place during the winter. Being able to directly transfer files for him to review is critical because most of the files are too large to email. I can also organize his desktop.

Cons

The cost is becoming higher every year. Compared to when I first started using this software, it's very costly. I've been using it for 20 years without a break.

Reason for choosing GoToMyPC

I had been forced to use LogMeIn when I had a Surface RT and compared to GoToMyPC I thought it was clunky. I know the 2 companies merged and I was glad to see that the GoToMyPC interface was available.

Review Source

MKJ

Mary Kay J.  
owner  
Design  
Used the software for: 2+ years

### "MK's review of GoToMyPC"

February 23, 2023

5.0

A friend told me about GoToMyPC years ago, and I have been a fan ever since! It makes my life a lot easier!

Pros

I love that I can securely gain access to my desktop files and programs, when I am with a client or on vacation. It allows me to access information and work, as if I were at home.

Cons

I do have some glitches with some programs, which may be due to using a MAC to access a PC. Some of my 3D rendering programs don't seem to work well, remotely. There is often either a long lag time, or it simply won't work. I think the same is the case when using QB remotely from a MAC to PC. The programs I have issues with are at least 5-7 years old, so it may be the actual program is the issue, not GoToMyPC...I also wish there were a lower price option...

Reason for choosing GoToMyPC

A friend suggested, wo is a programmer for all kinds of computer programs. He raved about GoToMyPC

Review Source

SO

Steven O.  
Owner  
Individual & Family Services  
Used the software for: 2+ years

### "Works as advertised!"

June 6, 2022

5.0

Overall a great product and I would recommend it to anyone!

Pros

The remote access/control of my PC is fantastic. It is like being at the keyboard at home when I log in from remote - either on the road travelling or from work. Easy to use and lightening quick. Absolutely fantastic!

Cons

After using GoToMyPC for multiple years, I have yet to run in to a feature of the software that I didn't like. The mobile app is a bit difficult to use due to font size, but it works in a pinch.

Review Source

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