# Page 5 | GoToMyPC Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 5 - Is GoToMyPC the right Remote Desktop solution for you? Explore 586 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/193062/GoToMyPC/reviews

---

GoToMyPC

4.8 (586)

[View alternatives](https://www.capterra.com/p/193062/GoToMyPC/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated March 13th, 2026

# Page 5 - Reviews of GoToMyPC

## Showing most helpful reviews

Showing 101-125 of 586 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

PB

Patricia B.  
Office Manager  
Construction  
Used the software for: 2+ years

### "A User for Over 20 Years "

July 7, 2022

5.0

I've been using it for over 20 years and can't be without it.

Pros

The ability to access remote computers via seeing & working on their screens rather than just seeing files. This is critical for not only working , but leaving on screen notes for host users.

Cons

The pricing is becoming very high. There isn't much I don't like about the software itself. It works very well.

Reason for choosing GoToMyPC

I didn't like the way Logmein worked for screen time. I had to use it for my original Surface RT because that device was not supported with GoToMyPC. When I traded the RT for a regular Surface, I stopped using Logmein.

Review Source

LL

Leonard L.  
CFO  
Defense & Space  
Used the software for: 2+ years

### "At home access to home PC"

July 25, 2022

5.0

Everything works, support is always there if there is an issue

Pros

Replicates my PC at work and allows me to perform my duties remotely

Cons

Pricey for comparable services - needs further evaluation

Review Source

CC

Clifford C.  
Branch Manager  
Financial Services  
Used the software for: 2+ years

### "Excellent Service"

May 29, 2022

5.0

Excellent service and use for the past 10 years or so that I have had it. You have a customer for life.

Pros

I like the way it works with multiscreen I briefly tried another simiar service no where close. I like the quick sign on.

Cons

I wish the price to put it on a 2nd computer was cheaper. When I first started with you, there was a 2 machine price that was very reasonable. I had it on my work and home computers. Made life very easy. When you changed the price structure I had to eliminate it. I have it on my personal desktop and would like to be able to go back to work laptop as well. Willing to pay a little more, just not as much as you charge now. This is my only wish, but I have learned to live without it.

Review Source

KC

Kevin C.  
President  
Construction  
Used the software for: 2+ years

### "My Experience"

November 14, 2022

5.0

I was splitting my work time between Utah and Hawaii, living in Hawaii at the turn of the century in 2000. I was able to manage all of my projects by establishing my host computer and working remotely around the world. It was a miracle and saved me labor costs and equipment costs.

Pros

Remote use, remote printing, drag and drop file transfers, and the great security.

Cons

It is not free to use. It is a little bit slower than working in person.

Reason for choosing GoToMyPC

It was inexpensive, reliable, easy to use, and secure.

Review Source

DP

Debra P.  
Executive Director  
Non-Profit Organization Management  
Used the software for: 2+ years

### "A Huge Timesaver"

March 13, 2023

4.0

Rather than my work coming to a standstill when my office was or is unavailable, GoToMyPC has enabled my workflow to continue uninterrupted, even when the weather or illness keeps me at home. Being able to access my work from home on a second screen while also utilizing another application on my home computer makes work life easier all around.

Pros

GoToMyPC is easy to use, with almost no advanced learning required when I first purchased it. The speed of connection and 98% success rate for connection has been an exceptional benefit both during our Covid office closures and since. It allows me to connect to my work computer at any hour I choose, rather than just my in-office hours.

Cons

Apparently, there are a number of features of which I was unaware. Perhaps more learning modules could be available up front.

Review Source

AS

Anitra S.  
Office Manager  
Real Estate  
Used the software for: 2+ years

### "Will Never Be Without It!"

October 17, 2023

5.0

Often on the weekends, when our office is closed, our associates will need assistance with something, and GoToMyPC allows me to quickly log on and work just as if I was sitting at my desk! I can even send things to my printer and they will be sitting there when I arrive on Monday morning!

Pros

LOVE that with GoToMyPC, I can work from anywhere, just as if I was sitting at my desk. I know most apps are available on line, but I love having access to my local files and downloads and even my printers!

Cons

The only feature that I use a lot that is a bit cumbersome is switching from one screen to another. My work desk utilizes two monitors, and switching back and forth between them can be a bit awkward on my laptop ... especially (for instance) if my email is on one monitor and I want to get a document into a file that happens to be on the other screen. That drag and drop often takes me a couple of times to accomplish.

Review Source

SB

Stephen B.  
Attorney  
Law Practice  
Used the software for: 2+ years

### "Go to my PC is the best that I have tried"

November 5, 2023

5.0

Pros

The system is as quick as the computer systems that you are using. When I work remotely, it feels and acts like I am at my computer at work. I also appreciate printing from my remote loction as some systems don't allow for it or the system doesn't work well. The sizing and appearance of all the applications look and work well remotely as well. The system is also very easy to access and implement so I have no hesitation in utilizing it on a daily basis.

Cons

I set the system for maximum speed and minimum graphics. If the requirements of the job included graphics, the system would work significantly slower. I can't compare, since I have not tried any of those applications on this or any other system. The price is also much higher than the competition, but it is worth it for what I need to accomplish.

Switched from

[RemotePC](https://www.capterra.com/p/173304/RemotePC/)

The other system was slow and clunky. The graphics were substandard. It logged me out after just a few minutes of inactivity.

Review Source

VR

Verified Reviewer  
Member  
Wine and Spirits  
Used the software for: 2+ years

### "Management from a distance"

March 23, 2023

5.0

Overall, very positive experience. Would recommend for any small business that needs attention from a distance.

Pros

Go To MyPC allows me to make the critical decisions that allow my business to meet my patrons needs quickly and to thrive profitably.

Cons

there are very few bumps in the road to most effective use of the application. Occasional lapse in remote printing and past problems with pop up ads on entering seem to have been solved.

Review Source

MM

Mary M.  
Accountant-Bookkeeper  
Accounting  
Used the software for: 2+ years

### "Completely satisfied with GoToMyPC"

July 5, 2023

5.0

The benefits I derive from GoToMyPC are phenomenol. I get to work .

Pros

I love everything about it. I can work anytime, anywhere.

Cons

I have no issues with GOTOMYPC. I;ve always been able to work.

Reason for choosing GoToMyPC

this does not apply

Review Source

Jenny S.  
Owner/Office Manager  
Legal Services  
Used the software for: 2+ years

### "Thank Goodness for GoToMyPC"

April 13, 2023

5.0

Because of this product, it SAVED me during Covid and I am now able to have the flexibility to choose to work from home or take my office with me when I go on vacation.

Pros

So easy to use. Never lets me down remotely. I started using during Covid and haven't stopped!

Cons

I don't have anything negative to say about this product. There are times I can't sign in but its because my computer at my office has lost connection.

Reason for choosing GoToMyPC

The reviews

Review Source

CH

Charmagne H.  
Sales Manager  
Marketing and Advertising  
Used the software for: 2+ years

### "Long time satisfied user of Go To My PC"

February 11, 2023

5.0

Love the software and hope to continue using it until I retire.

Pros

Secure Remote access is critical to my everyday work. I am entirely remote. I appreciate being able to print remotely. I have been using gotomypc for many years and could not function effectively without it.

Cons

I am a very basic user, but for the most part everything works seamlessly

Reason for choosing GoToMyPC

It was recommended by my IT person years ago. I have been more than satisfied with the software, ease of use, printing remote capabilities.Thank you!

Review Source

KR

Karen R.  
Attorney  
Law Practice  
Used the software for: 2+ years

### "Reliable, Great Product "

March 27, 2023

5.0

Pros

The accessibility to the computer network at my office is excellent. GoToMyPC allows me to work from home, access files while meeting with clients, and access files while at the courthouse as needed. GoToMyPC is cost effective and reliable. I have never experienced an outage unless the "home" computer is offline. GoToMyPC is easy to install and easy to use. I highly recommend this product to businesses of any size.

Cons

The only frustration I have is sometimes I cannot print documents saved on the "home" to my local computer. This just started recently and I have yet to troubleshoot the issue.

Review Source

LV

Lisa V.  
Dental assistant  
Medical Practice  
Used the software for: 2+ years

### "Well worth it for our dental office!"

April 27, 2023

5.0

My overall experience with GoToMyPC has been fantastic. We are a small dental practice with no extra staff. If our front desk person is home sick, they can still use remote access to help me with questions I may have about patient benefits or copayments. That can be a lifesaver if you are a dental assistant trying to do both clinical and administrative duties.

Pros

I tried GoToMyPC during covid when our office was closed for some time. I had tried another similar service but always had trouble with remote printing. Not with GoToMyPC! It was easy to set up and get started. I am still using it multiple times a week. I am able to access my work station/dental software from home, allowing me to post insurance payments to patient accounts, print insurance claims, update benefits, view my schedule and more. It is awesome.

Cons

It has a slow reaction time when I print something.

Review Source

HJ

Hetal J.  
co-founder  
Apparel & Fashion  
Used the software for: 2+ years

### "Seamless product for connecting remotely."

June 15, 2022

5.0

This product has allowed us to see how working from home even long term is definitely do-able. We may even get rid of our office for good.

Pros

I love how quickly I can access my work desktop in a single doubleclick of an icon on my home PC. It has key features that I find helpful such as file transfer and the ability to send a "Ctl-Alt-del" signal to my host PC. I also occasionally use the mobile access which is nice if I'm on vacation or out and urgently need to look up something. This product is solid and I would highly recommend it!!

Cons

The only downside is that if you have an issue with your work PC, there's not much you can do except get to the host computer an debug the issue. Not something that GoToMyPC could really do anything about, but that's really the only thing that ever trips up the connection.

Review Source

CB

Christine B.  
Owner  
Professional Training & Coaching  
Used the software for: 2+ years

### "Makes remote work efficient and easy - and I remote for 4 months a year!"

January 16, 2024

5.0

I have been a user for many years - well before the pandemic... I could bring a very lightweight laptop (11" screen) on trips for consulting, get on wifi, and have full access to my desktop at home. been using it for this purpose since mid 2000's

Pros

app is easy to use. it is fast to get to my desktop view and all the files on my desktop

Cons

I can't think of anything.... maybe if it tied into Siri or Alexa and I could voice command my connection?

Review Source

EC

Emilio C.  
Partner  
Law Practice  
Used the software for: 2+ years

### "Terrific work tool"

June 19, 2023

5.0

I can retrieve information securely from counterparties' and governmental offices, anywheree in the world and in real time. It is a magnificent product.

Pros

Its remote access and secure connection features make you feel like you are working from your office, no matter where you are located.

Cons

Notwithstanding its usefulness, this tool has gone up more than 4x its original price.

Review Source

RM

Robert M.  
Sales  
Furniture  
Used the software for: 2+ years

### "GoToMyPC User Review"

September 19, 2022

5.0

As stated above, just the problem with PDFs. Other than that, everything is fine.

Pros

Ease of use. It lets me remotely work without any difficulties.

Cons

At this time, there is the problem with printing PDFs. I talked to a Customer Service Representative and they said it is a know problem and gave me a solution. It is an extra set, but it works.

Review Source

DK

Daniel K.  
CEO  
Financial Services  
Used the software for: 2+ years

### "Great!"

January 16, 2023

5.0

I have 2 offices in 2 countries and I am doing the maintenance, updates with GoToMyPC. When I am travelling with a laptop, I am only using the laptop with GoToMyPC without having any data on my laptop.

Pros

I am using the product since more than 20 years. It a perfect way to do use it, when you have multi computer in different offices and still be able to work with it. I am not flying around with a laptop because I need more powerful computers. So GoToMyPC is the best solution.

Cons

Its expensive. There are less expensive software but they are not as good as GoToMyPC.

Review Source

RR

Ronald R.  
Physician  
Medical Practice  
Used the software for: 2+ years

### "I love it!"

November 17, 2023

5.0

I have been using it for years, could not live without it.

Pros

It makes my office available to me round the clock no matter where I may be.

Cons

None. I found nothing negative about it.

Review Source

JF

Jody F.  
general dentist  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Essential Software for Records Access"

August 25, 2023

5.0

We have been using GoToMyPC for many years, and find that we wouldn't want to practice without it. It's easy to use, easy to access, and it is a great relief to know that we can help our patients from anywhere we are.

Pros

This software is very user friendly, and makes taking care of our patients on the weekends or evenings very simple. We can access records easily, and make recommendations within minutes of an emergency call.

Cons

For our needs, GoToMyPC is about perfect. There isn't really anything I would change.

Review Source

AJ

Alice J.  
Agency Owner  
Leisure, Travel & Tourism  
Used the software for: 2+ years

### "GoToMyPC helps me in my business!"

July 6, 2023

5.0

I can log in to my office computer from any location. This make it easy to keep up with my emails and other work.

Pros

Fast connection from home to my office computer allows me to work from home seamlessly.

Cons

Integration into my business was easy. I really like GoToMyPC and have no complaints.

Review Source

DD

David D.  
Boss  
Law Practice  
Used the software for: 2+ years

### "\[sensitive content hidden\] Proof. My first secretary who hated computers could use this without help. "

May 12, 2023

5.0

Wonderful. No thinking

Pros

Everything.Its easy, It does everything I need

Cons

I wish it did meetings. I think that would be wonderful.

Reason for choosing GoToMyPC

The question is, I never moved. Nothing came up that was better.

Review Source

EP

Eric P.  
Administrator  
Medical Practice  
Used the software for: 2+ years

### "GoToMyPC is easy"

June 26, 2023

5.0

I have always like using GoToMyPC. It is easy to use when I am on the road and need to access my desktop.

Pros

The feature I like most is the ability to log in fast and resize my screen on the fly.

Cons

Pricing has go up quite a bit over the years.

Reason for choosing GoToMyPC

VPN was difficult to set up in the early days, so GoToMyPc was adopted.

Review Source

AN

Adam N.  
MD  
Automotive  
Used the software for: 2+ years

### "Go To Easy"

April 23, 2023

5.0

Very happy with it, used to use a competitor for a few years but moved to go to my pc when something crashed and have never regretted it

Pros

I use gotomypc virtually every day to check in on my PC's around the company, either from office to office or from home when i am away from the office of the dealership is closed

Cons

its a bit fiddly to use on my phone but thats the only niggle

Alternatives considered

[Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)

Reason for choosing GoToMyPC

just seemed easier to use

Review Source

RS

Robert S.  
Owner  
Defense & Space  
Used the software for: 2+ years

### "For simple and easy-to-use access at home or on the road"

September 6, 2023

5.0

Pros

Ease of use and access. Very simple to login and be working from home or road

Cons

Price. Probably based on security protocol, but we are a small business. Seems like prices are always made for the enterprise users and never the small businesses. Thus you have a break-even point where you pay for additional products for your employees or you pay for them to have remote access to work from home. The bigs don't have to worry about the per-unit cost of either of those options as much as small businesses do.

Alternatives considered

[Dropbox Business](https://www.capterra.com/p/143068/Dropbox-Business/)[TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)[Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[Vonage Business Communications](https://www.capterra.com/p/159047/Vonage-Business/)

Reason for choosing GoToMyPC

Name recognition and personal recommendations from other business owners. "Get GoToMyPC and plug your nose at the price"

Review Source

Similar Products

Featured