# Page 6 | GoToMyPC Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 6 - Is GoToMyPC the right Remote Desktop solution for you? Explore 586 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/193062/GoToMyPC/reviews

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GoToMyPC

4.8 (586)

[View alternatives](https://www.capterra.com/p/193062/GoToMyPC/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 6 - Reviews of GoToMyPC

## Showing most helpful reviews

Showing 126-150 of 586 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

FG

Flora G.  
President/Director  
Education Management  
Used the software for: 2+ years

### "I count on gotomypc to get things done no matter where I may be physically in the world!"

December 7, 2022

5.0

I can solve problems, do accounting, make deadlines, give tech support to my employees trying to work through something while I watch and guide them

Pros

I can get important work done from anywhere

Cons

Still haven't figured out file transfer. Don't have the time to follow the instructions but it is a frustration. It looks so easy.

Reason for choosing GoToMyPC

Never looked at other programs, this met my needs and was easy and fast to get up and running. I don't have much free time so I do what works.

Review Source

KB

Kris B.  
Vice President, Financial and Personnel Services  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Excellent Product"

March 1, 2024

5.0

Pros

GoToMyPC is so easy to use and makes life and work easier on the days I need to work from home. I also trust the security features.

Cons

I don't have any problems with this product. I think it is a good value for the cost.

Review Source

VR

Verified Reviewer  
Billing Coordinator  
Packaging and Containers  
Used the software for: 2+ years

### "Remote Rescuer"

July 25, 2022

4.0

Pros

GoToMyPC has allowed me to work from home

Cons

It may be the remote device from which I'm working but I can't see the full screen of my host, all at once. It's a minor inconvenience, which does not negatively impact my perception of the software.

Review Source

DM

Dave M.  
Owner  
Information Technology and Services  
Used the software for: 2+ years

### "Useless crap"

January 22, 2023

1.0

Horrible. No support. Yesterday's "degraded performance" debacle was the last straw.

Cons

This product WAS useful. Years ago, before it was purchased by whomever... Between the down time and cost I wouldnt recommend this useless app to my dog.

Alternatives considered

[AnyDesk](https://www.capterra.com/p/149595/AnyDesk/)

Reason for choosing GoToMyPC

I actually just switched to Anydesk. Love it. You people need to regroup. Or something.

Review Source

SC

Sylvia C.  
owner  
Marketing and Advertising  
Used the software for: 2+ years

### "Love GoToMyPC"

February 10, 2023

5.0

I found it using Google years ago. Have used it ever since. Other friends I know recommend other products and rate them higher than GoToMyPC - but i am comfortable with using it and satisfied with it (other than I feel there should be some discounts available.

Pros

ease of use, speed of access, easy to install on host and access computers

Cons

I feel the pricing is a little high, should be better discounts for sole proprietors (more than one but less than four computers used)

Review Source

MM

Marsha M.  
owner accounting  
Automotive  
Used the software for: 2+ years

### "IF YOU LIKE EASY INVEST IN GOTOMYPC"

March 21, 2024

5.0

We have been using over 20 years. I would term that as a satisfied customer.

Pros

My accountant set it up for our company. It is very user friendly. Great for small business.

Cons

We have no dislikes on the system. I did take a class years ago.

Reason for choosing GoToMyPC

our accounting firm recommended GOTOMYPC!

Review Source

TB

Terry B.  
Production Director  
Broadcast Media  
Used the software for: 2+ years

### "Delightful"

February 10, 2023

5.0

The benefits are too many to name. It allows me to choose where and when I want to work and eliminates a lot of travel time. That is vital to an occupation where time is money. I love this software.

Pros

I use this software to do real time video editing, production and playback and it's the best remote access software I have found as far as mirroring the effect of having it on the desktop/computer in front of me.

Cons

There are times when transfers are slow or problematic, but usually that is only with bigger files. Occasionally I have connection issues with machines that show up as unavailable.

Reason for choosing GoToMyPC

Much more speed and real time accuracy.

Review Source

LW

Lori W.  
Client Service Agent  
Information Technology and Services  
Used the software for: 2+ years

### "Working remotely so easy with Gotomypc!"

September 1, 2023

5.0

I am able to work from anywhere by using GoToMY PC, for years I've traveled and worked from other states in my home desktop.

Pros

Easy to use, easy to add and remove computers. I use it everyday.

Cons

That's hard to say, I can't think of anything I'd do different on it.

Review Source

FT

Freddy T.  
IT Manager  
Banking  
Used the software for: 2+ years

### "I would highly recommend this product - in fact, I have."

October 7, 2022

5.0

We have another method of remote desktop that we can use, but the GoToMyPC product login is much more streamlined and efficient, taking much less time and is just as secure. I have used this software for well over 10 years (probably closer to 20!) and will continue to do so.

Pros

The multi-factor security is critical, and the product is so easy to use while still being most effective.

Cons

The first time i had to de-install the product to put on a different computer was probably the most difficult thing I have experienced. The second time, I knew what I was doing, and it was a breeze.

Review Source

Jim P.  
Owner  
Computer Software  
Used the software for: 2+ years

### "Great Product"

October 7, 2022

5.0

I frequently can't get to my office computers, but if I have my laptop with me, I don't need to. I fire up the laptop and connect to whichever office computer I need to use, and it's just like I'm there. I also use GoToMyPC to support other people. I can sign on to their computers and see what is happening, then provide the corrections or help needed.

Pros

Easy to setup, easy to use, reliable use, fast.

Cons

Kind of pricey. We pay monthly for each computer we need access to.

Reason for choosing GoToMyPC

Much better product with more features and more reliable connections.

Review Source

VR

Verified Reviewer  
Manager  
Furniture  
Used the software for: 2+ years

### "Recommended !"

March 14, 2023

5.0

Excellent!

Pros

Easy of use, great support. Recommended.

Cons

Stability of remote computer... Can not start the computer from distance....

Review Source

CR

Cherie R.  
Owner  
Construction  
Used the software for: 2+ years

### "Superb Performance"

May 17, 2022

5.0

It's easy to use and VERY convenient! Gives me freedom to travel for fun and not miss anything at the office!

Pros

It is so easy to use and provides convenient access to my company and charity information when I'm travelling.

Cons

There really isn't anything I dislike about this program. Several years ago I had an issue with the program not loading properly or logging out unexpectedly when an updates were installed on our base computer. That was a real pain when it happened while I was on the road. Not sure if my IT figured out how to stop it or if GoTo fixed it.....but it's fixed!

Review Source

BS

Barbara S.  
Attorney - business owner  
Law Practice  
Used the software for: 2+ years

### "Lawyer loves it"

March 3, 2024

5.0

It's been fantastic - I can work from home or while traveling, I can print to any location if necessary.

Pros

It's fast and easy to use - exactly as if you were working on your desktop - and I can print to my office or to my location, which is fabulous. It enables me to work from any location.

Cons

I don't have any criticisms - I think it's a fabulous product, saves me from being tied to one physical office.

Review Source

GF

Gary F.  
Chief Engineer  
Information Technology and Services  
Used the software for: 2+ years

### "GoToMyPC review ROCK SOLID"

July 12, 2023

5.0

I think its been over 10 years. I don't like the price if I add another computer to connect to. I have GoToAssist which allows me to connect to multiple computers simultaneously. I wish gotomypc would do something similar for long time customers.

Pros

It does the job. Its reliable, stable, NO IMPACT on resources.

Cons

It times out when I walk away. I would like to adjust the time out value to give me more time.

Review Source

TB

Todd B.  
Administrative Assistant  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Long-Time User"

June 11, 2023

5.0

We are able to work remotely, handle patient problems immediately, check our upcoming schedules, handle pressing issues during natural disasters, etc...

Pros

This product is used for a private dental practice (Periodontics & Implant Dentistry) and has been used for 15-17 years by our same office! It has always been secure, fast and user friendly, even from the beginning!

Cons

Sometimes the internet gets stuck or is slow but it could be our host computer.

Reason for choosing GoToMyPC

Faster

Review Source

HH

Harold H.  
President  
Renewables & Environment  
Used the software for: 2+ years

### "The best time saver ever!"

September 12, 2023

5.0

Balancing personal matters and interests with running my business

Pros

I can access my home office Desktop from anywhere in the world! When I return home from a business trip I have to spend zero time and effort to catch up with personal and other business happenings

Cons

Not the I can thing of, it meets all of my needs

Reason for choosing GoToMyPC

not applicable!

Review Source

RA

Raelene A.  
Office Manager  
Farming  
Used the software for: 2+ years

### "Great Product!"

July 10, 2023

5.0

I have been a subscriber since 2006 and the product was great then but has certainly improved over the years. The ease of using this program remotely is efficient in all areas. I can work from home or on vacation and never miss a beat. Reviewing sales and accounting aspects on a real time basis is essential. It is a wonderful product.

Pros

Easily accessible work desktop and documents. Working remotely in real time. File transfers are easy and very necessary.

Cons

The price of the product is a bit high as others offer lower pricing. I stay with GTMPC because it is easy and easy to navigate.

Review Source

RK

Richard K.  
Attorney/Owner  
Legal Services  
Used the software for: 2+ years

### "Go To My PC is awesome!"

May 13, 2023

5.0

I have had a great experience with Go To My PC for over 10 years.

Pros

The Go To My PC program meets all of my needs. The technical support is awesome!

Cons

There is nothing that I have any problems with.

Review Source

Peter S.  
Attorney  
Law Practice  
Used the software for: 2+ years

### "Reliable Connectivity"

March 20, 2024

5.0

This product makes connecting remotely viable.

Pros

Ability to connect with ease and perform work remotely.

Cons

File transfers sometimes glitch; could not utilize file transfer when logged in from vacation rental with firewall.

Review Source

JM

Jennifer M.  
Comptroller  
Wholesale  
Used the software for: 2+ years

### "Great Product"

February 11, 2024

5.0

Great! Would recommend this to anyone who needs access to their office computer

Pros

Easy to set up and Easy to navigate. Fast connections and very reliable

Cons

3 or 4 steps to log in. Can't access if my home computer is offline.

Review Source

MW

Monica W.  
Owner/book keeper  
Farming  
Used the software for: I used a free trial

### "Enjoying the free trial - look forward to buying"

August 29, 2023

5.0

So far it has been great! I've done some work from the remote computer without problems already.

Pros

This was easy to set up & is working great, at least so far. This was highly recommended by a friend who uses to work remotely & has used it for some time so I didn't even compare other products. I wanted to feel confident about my decision!

Cons

I haven't had a reason to dislike it yet. It seems kind of pricey for the little use I think I will do with it. However, I also believe I may use it more than I'm thinking & the time & money it will save me by not needing to travel to the office easily justifies the cost.

Reason for choosing GoToMyPC

A friend I trust highly recommended it so I didn't even try shopping around.

Review Source

DT

Debbie T.  
owner  
Retail  
Used the software for: 2+ years

### "Great product"

March 20, 2024

5.0

I love this program. I use to get home after 8pm from work because I had to stay after closing to do paperwork, type reports, update our point of sale programs and balance books. Now I can do it all in the privacy of my home, eat dinner with my family and do the work with no interruptions. Printing at home is a time save as well.

Pros

..ease of use ..ease of setup even when I need to get a new computer ..ease of printing at home from office desktop ..being able to 90% of paperwork at home so I can spend time selling when on the retail floor.

Cons

nothing con after 10+ years of using this.

Reason for choosing GoToMyPC

The customer service to understanding the program and setting up was great.

Review Source

AA

Adam A.  
Senior Structural Engineer  
Mining & Metals  
Used the software for: 2+ years

### "GoTo MyPC - Great way to Remote Access Between Work and Home - Easy to Set-up"

July 28, 2023

5.0

When using remote access it is like I am running my local PC. IT is very smooth, but this is also because I have fast internet connection between work and home.

Pros

Connecting to a remote PC is very simple as it only requires me to double-click the program icon on my desktop. The connection is fast and seamless. I have the ability to drag and drop files directly to and from my remote PC as well as to print from my remote PC to my local printers.

Cons

I use the dual desktop and when it opens I need to lock the views to each desktop. IT would be good if this could be set-up by default.

Review Source

RG

Rachel G.  
Office Manager  
Medical Practice  
Used the software for: 2+ years

### "Easy to use remote access"

April 6, 2021

5.0

Lifesaver even before all this! Remote login in allows me to spend more time with my family instead of being stuck at the office running reports. I can do start it and monitor from home while spending time with my kids. Have used for many years prior to 2020 so when I had to use it to work from home I was already familiar with the features. Could not imagine working without it.

Pros

Easy to use. Able to change options such as add a computer/ user or remove. Remote login was a time saver before 2020 but during this last year became essential. Before I could use it on vacation if a need or question arose while I was out of office. As a medical practice is valuable to be able to have access to our schedule from home in the even of bad weather. Being able to still work while being remote during 2020 was a lifesaver. It's a total mirror of the desktop you're remoting in to. I have access to everything I need. The activity log is great for helping to log hours worked or review activity.

Cons

It's not the software's issue but I wish there was a way to restore power to the pc you are trying to log in to without being on site. Our office can experience power outages during bad weather or high winds (we are located in Oklahoma) and I am unable to remote in if power has been lost at the desktop.

Review Source

MG

Marc G.  
owner  
Medical Practice  
Used the software for: 2+ years

### "refund for unused contract time"

June 27, 2022

5.0

We recently discontinued LogMein because our office practice management is now cloud based. We had been using the program since 2014, 8 years if not longer. Believe it or not it was free when we first started. I called to today to cancel the subscription but was told that there is NO REFUND and we had 6 months to go until mid January. Basically, I was out $175. I thought that was kind of steep. Not sure if you can even pay monthly and most times I prefer to pay in full to get a discount. After all these years, I felt that there should be some reimbursement for the unused time. I assume that I should have looked at the fine print but 6 months ago, I didn't know we would not need a program to access my office computer. As a loyal customer for all these years, I would expect some consideration.

Pros

easy to access my office computer from any location.

Cons

nothing. I really thought it was easy to use even from my mobile device.

Review Source

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