# Page 8 | GoToMyPC Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 8 - Is GoToMyPC the right Remote Desktop solution for you? Explore 586 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/193062/GoToMyPC/reviews

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GoToMyPC

4.8 (586)

[View alternatives](https://www.capterra.com/p/193062/GoToMyPC/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 8 - Reviews of GoToMyPC

## Showing most helpful reviews

Showing 176-200 of 586 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

SS

Suzanne S.  
Practice and Medical Billing Manager  
Medical Practice  
Used the software for: 2+ years

### "GoToMyPc Review"

June 23, 2023

5.0

The mere fact that I can do my work anywhere and anytime allows my practice to function without cash flow issues. To a small practice that is huge. I appreciate the upgrades that have been made over the years.

Pros

It allows me to flexible in where I am working. Since I am the sole person who does the billing for my practice, it allows me to travel on vacations - get my tasks done anywhere and any time. I have used GoToMyPc for a very long time. I am very happy with the program and site.

Cons

I have a duel monitor system at work and its a bit difficult to switch between them remotely.

Review Source

DN

Dawn N.  
Attorney  
Law Practice  
Used the software for: 2+ years

### "Perfect Product for Business"

June 19, 2023

5.0

Overall this product is worth having for my firm as it allows us to work on the go or from home, etc.

Pros

This is easy to install on any computer. It provides reliable remote access to your work computer.

Cons

The price is expensive at $800 a year for 2 licenses.

Review Source

HC

Haroen C.  
Attorney  
Law Practice  
Used the software for: 2+ years

### "Excellent Product overall and very helpful. 10 years + user"

June 14, 2022

5.0

Excellent

Pros

The ability to connect remotely from anywhere.

Cons

Inability to easily used from a mobile phone. Slow file transfer and difficulty in use on 2 monitors.

Review Source

CA

Cindy A.  
Owner  
Accounting  
Used the software for: 2+ years

### "13 Years & Still Love it!"

October 24, 2022

5.0

I feel like GOTOMYPC has the customers' needs in their best interest.

Pros

I like the ease of file transfer and ease of in time working capabilities.

Cons

Nothing that I can think of other than ease of access remotely being disconnected.

Alternatives considered

[LogMeIn](https://www.capterra.com/p/266957/LogMeIn/)

Reason for choosing GoToMyPC

I have used it for 13 plus years and have liked the upgrades that have been provided along the way.

Review Source

SO

Shirley O.  
Owner  
Retail  
Used the software for: 2+ years

### "Long Time User"

January 15, 2024

5.0

I would recommend it to another person. I am very happy with the product. I have used it for at least ten years and it fills our needs quite nicely.

Pros

I like how easy it is to use. I work from home and remote into the office, and when I travel it is easy for me to keep on top of things. It was easy to install and the directions for use were clear. This was important to me as I am not very tech savy.

Cons

I have been a long time customer and it seems like the cost jumped quite a bit a few years ago.

Review Source

TA

TRACY A.  
Owner  
Real Estate  
Used the software for: 2+ years

### "Worth every Penny!"

February 13, 2024

5.0

Excellent--it is a wonderful company that helps me keep my wonderful company moving!

Pros

We have used GoToMyPC for over 10 years. It is reliable beyond compare and very easy to navigate. The support department has been rarely needed during this time, but when needed the support is excellent.

Cons

It's a little pricey--we run several computers separately but it is ultimately worth the cost to never have a technical issue or problem working remotely.

Review Source

RL

Rochele L.  
CEO  
Telecommunications  
Used the software for: 2+ years

### "Allows me to work from anywhere"

December 8, 2023

5.0

I have been a GoToMyPC user for a long time, and I believe it is the best.

Pros

I love the remote function of GoToMyPC. It allows me to access the company's main computer and to be able to work from anywhere in the world.

Cons

Very rarely do I have difficulty in logging into the system however when that happens it can be frustrating.

Review Source

BM

Bruce M.  
Attorney  
Law Practice  
Used the software for: 2+ years

### "Essential for remote working"

May 17, 2022

5.0

I have been using it for years to access my work computer. It is essential for pandemic remote working.

Pros

GoToMyPC makes it easy to connect remotely to my work computer and access everything there.

Cons

The product is very easy to use. I have no complaints.

Review Source

Zyren Christian D.  
IT Support Specialist  
Information Technology and Services  
Used the software for: 1-2 years

### "GoToMyPC"

August 13, 2021

5.0

Pros

GoToMyPC is such a great tool, aside from using GoToAssist this is also a great addition if you desire more detailed information on your computer or computer that is inter connected to your network. Very user friendly, flexible to use as you can work any where, when and how you would like to.

Cons

Didn't have any problems with this produx

Review Source

NE

Nathan E.  
Product Manager  
Education Management  
Used the software for: 2+ years

### "Yes - Get GoToMyPC"

July 7, 2023

5.0

Pros

Fast connection...Ease Of Use...Reliability

Cons

Updates...Interface...I really don't have any other...

Review Source

BF

Brooke F.  
Treasurer  
Retail  
Used the software for: 2+ years

### "Tried and True"

January 19, 2024

5.0

Working from home is not a new thing but having access to the main office's accounting program after hours and on the weekend is a real time saver and improves our overall operation. We have been using this software for a long time, close to ten years, and it makes a difference. As Treasurer for a non-profit, I also used GoToMyPC and found it very useful, especially for big projects.

Pros

GoToMyPC simplifies my work day and that of the main office. We can work on projects together and get quicker results. We have been using the program for close to ten years and it has made a big difference in productivity.

Cons

We are a small company and it is not inexpensive.

Review Source

MP

Marc P.  
owner  
Hospital & Health Care  
Used the software for: 2+ years

### "great product"

December 6, 2023

5.0

I depend on this product to work from home.

Pros

I am able to easily see my desktop at the office

Cons

I have no complaints about this product. It works well.

Review Source

KC

Kelley C.  
Owner  
Food & Beverages  
Used the software for: 2+ years

### "Remote working made easy!"

July 25, 2022

5.0

This software has made it easy for me to attend to multiple locations and given me the ability to login and assist or work no matter where I am. I've recommended it to many others as an easy way to navigate within a small business with more than one location. It's made it working remotely an option.

Pros

Easy to set up and use. Gives me the ability to work remotely.

Cons

Sometimes it's a tad confusing when I load onto a different computer that has a different version of windows, but overall, I am very happy with this software so having a "least" isn't something I just thought of.

Reason for choosing GoToMyPC

This was the most affordable and was easy to set up. I check occasionally about other options and still opt to use GoToMyPC.

Review Source

RG

Robert G.  
Sole Owner and member. Managing Member  
Law Practice  
Used the software for: 2+ years

### "About 2 decades with this service and seldom had any problems"

October 6, 2022

5.0

Has always worked well when I need and use it. Gives me security when I am away from the office.

Pros

I like the remote and direct printing and being able to transfer documents from my desktop or office server to my remote computer or thumb drive

Cons

The only problem which I have is transferring document by click and move to remote computer. Otherwise there are no complaints.

Review Source

MK

Martha K.  
CCO  
Financial Services  
Used the software for: 2+ years

### "My vacation tool."

August 26, 2022

5.0

Awesome!

Pros

My ability to work from anywhere. I have been on a cruise and traveled through Europe and other countries and never had a problem with getting my daily work completed.

Cons

I could not use with Microsoft Surface Pro

Review Source

VR

Verified Reviewer  
President  
Real Estate  
Used the software for: 2+ years

### "Good Product"

September 28, 2022

5.0

Been using it for 10 years to work remotely.

Pros

Easy to use, very reliable. I have been using this product at home and when I travel.

Cons

Haven't had any issues yet, prepaying the annual subscription. Not many cons, product does what it should

Review Source

MH

Marla H.  
Owner  
Fine Art  
Used the software for: 2+ years

### "Go To Good"

February 12, 2023

5.0

My overall experience with gotomypc has been very good. I do not consider myself a tech person and yet it has been very easy to operate.

Pros

I really like Go To My PC - It is easy to operate and the few times I have needed help the support has been great. I do not use it a lot but I love that it is available when needed.

Cons

I don't really have any complaints about gotomypc. It has worked well for me for many years.

Review Source

RS

Robert S.  
Owner  
Construction  
Used the software for: 2+ years

### "A critical product for our business"

March 12, 2023

5.0

I cannot envision not using this product - it a tool that we cannot do without.

Pros

GoToMyPc is easy to use, reliable and a necessary tool.

Cons

I have a hard time identifying any least thing - I use this app daily and am completely satisied.

Review Source

KA

Kermit A.  
owner/President  
Wireless  
Used the software for: 2+ years

### "GoToMyPC makes running a business easier."

November 7, 2022

5.0

Never a problem in 15 years

Pros

The fact that i can work whenever I want.

Cons

I have no qualms with GoToMyPC software. The best out there

Alternatives considered

[QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/)

Reason for choosing GoToMyPC

ease of use

Review Source

CR

Chris R.  
President  
Law Enforcement  
Used the software for: 2+ years

### "gotomypc is as easy as it gets"

July 5, 2023

5.0

Pros

Very simply, the ease of use. It's user friendly and put together in a fashion that makes it simple to find features you are looking for. It's also very reliable, with us experiencing minimal issues in the years of use.

Cons

I can't think of anything that I do not like. Great product.

Review Source

PF

Philip F.  
owner  
Marketing and Advertising  
Used the software for: 2+ years

### "This product really works and does what it says."

July 2, 2022

5.0

It has given my the freedom to work away or outside of the office. I no longer have to go in very day and check emails and do clients work. It's great to be able to do it from my back porch.

Pros

I like the remote access from any where. What I really like is that I get my office desktop and it's like I'm sitting in front of my office computer. I'm also able to print out items on my office printer so it's sitting there come Monday morning or the next day. That's great!

Cons

Sometimes it's a bit slow on the connection when I'm using WIfI.

Review Source

NT

Nancy T.  
General Manager  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "I Love GoToMyPC!"

February 17, 2023

5.0

I have been using GoToMyPC for over 10 years. Others have tried to get me to switch to various programs and I just do not want to because it is so reliable. I love the desktop shortcut, the remote printing, and the two different login passwords to keep me secure. The interface is simple and they don't constantly change it like other software programs. I bet that is partly why it is so reliable.

Pros

It is very dependable and never glitchy. I have used it with all different internet speeds and it is very reliable for me.

Cons

I have zero cons with this software. Maybe 2 times in 15 years have I had troubles where it said my desktop was offline when it was not, but that happened in one week and it seems to be fine ever since.

Review Source

SS

Sheri S.  
President  
Wholesale  
Used the software for: 1-2 years

### "Easy and stable"

October 30, 2023

5.0

Very good. We are able to manage businesses from different locations.

Pros

that is it easy to use. Dependable. Easy to transfer files and print locally.

Cons

When we did get disconnected with an upgrade it took a little work to get it back up.

Review Source

AH

Allan H.  
President/Owner  
Retail  
Used the software for: 2+ years

### "Customer for 14 years and counting"

March 15, 2023

5.0

I have been using it for 14+ years. It allows me to work more from home and login to solve problems with our Retail POS from Home. It also allows to place orders for customers from anywhere.

Pros

Fast and Reliable. I do a lot of work from home. Remote Printing and File Transfer features work eveytime.

Cons

It's pricey, but it's the best. The free solutions that are the alternative always come up short.

Review Source

TH

Teri H.  
Admin Assistance  
Financial Services  
Used the software for: 2+ years

### "We love this program"

May 3, 2022

5.0

We love it.

Pros

We stated using this program in Sept. 2019. So when covid hit, we were already up and going. So we never missed a day trying to find something. This is easy to use, and keep our remote office able to see and work from anywhere.

Cons

I don't have any cons. There is nothing that I know of that would make it better.

Reason for choosing GoToMyPC

ease of use. customer support. never hardly any down times at all. in three years only one time.

Review Source

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