# Untap Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Untap the right Contest solution for you? Explore 23 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/193127/Untap-Compete/reviews --- Untap 4.8 (23) [View alternatives](https://www.capterra.com/p/193127/Untap-Compete/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Untap Ease of use 4.7 Customer Service 5.0 ## Pros and Cons in Reviews MM Marieke M Senior ExecutiveEnvironmental Services, 11 - 50 employeesUsed the software for: Less than 6 months. “The software itself has a clean and easily customisable interface, with intuitive functions.“ August 15, 2022 MF Maxwell F Digital Engagement ManagerNon-Profit Organization Management, 11 - 50 employeesUsed the software for: Less than 6 months. “Its flexibility and the best customer service of the Untap team“ August 12, 2022 AB Ahmed B Managing DirectorProgram Development, 11 - 50 employeesUsed the software for: More than 2 years. “Untap team have shown commitment towards improving the product experience in an amazing way; starting from the over-the-clock technical support, till the successful implementation of the program itself.“ October 12, 2020 ## Showing most helpful reviews Showing 1-23 of 23 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VR Verified Reviewer Software Engineer 2 Information Technology and Services Used the software for: Less than 6 months ### "Summer Academy Filtration Phase" August 31, 2022 4.0 Untap Compete helped extensively in filtering 3500+ candidates and going through 4+ phases. It was really important for all the needed details and feedback to be on a single portal, not to mention their customer support 24/7 Pros \- Video upload was a very important and easily used feature - Customizable Phases - Round Scores and Table Filters Cons \- Phases to work in parallel - Judges to be in more than one phase at once Review Source AG Amardeep G. Secretariat Non-Profit Organization Management Used the software for: Less than 6 months ### "IGCW 2023 Awards managed by Untap compete ." November 6, 2023 5.0 1.communication was very smooth. 2. There was no breakdown throughout the time we have used the platform. 3.Easy and user friendly interface. 4. The team is super responsive and available all the time. i can write easy on Untap services but i think overall we have never seen team and management like untap we had a great experience working with untap. Pros 1.communication was very smooth. 2. There was no breakdown throughout the time we have used the platform. 3.Easy and user friendly interface. 4. The team is super responsive and available all the time. i can write easy on Untap services but i think overall we have never seen team and management like untap we had a great experience working with untap. Cons Nothing, everything was too prefect. Alternatives considered [Award Force](https://www.capterra.com/p/148148/Award-Force/) Reason for choosing Untap Because we find it better then the other option. Review Source AD Anne D. Programs Manager Public Policy Used the software for: Less than 6 months ### "Routes Competition" January 24, 2023 4.0 Pros Professional team, easy to navigate, data analysis Cons Nothing. Review Source MN Mahmoud N. Strategic Partnerships and Alliances Manager Banking Used the software for: I used a free trial ### "An amazing pipeline management software and an amazing team" August 11, 2022 5.0 Great experience and very grateful for the team Pros a comprehensive solution for pipeline management starting call for application until selection and everything in between. Great customer support- great features and very helpful team Cons only curser evaluation can be calculated in an evaluation form. if i may suggest increase the variety of the question types to be calculated for evaluation Alternatives considered [monday.com](https://www.capterra.com/p/147657/monday-com/) Switched from [monday.com](https://www.capterra.com/p/147657/monday-com/) judge interface and engagement tools are much better at untap (better user experience) and very user friendly builder for administrators as well Review Source GK Gargi K. Intern Events Services Used the software for: Less than 6 months ### "Useful and Innovative" October 30, 2025 4.0 Untap has been useful tool for us to organise contests. Would highly recommend. We had several doubts while operating the platform, but \[sensitive content hidden\] made it easier for us by following up regularly and guiding our team. Pros It is very convenient to use. All our requirements for the contest were fulfilled. One thing I found most appealing is that the data management. All the data is safe and can be exported any time we want. Thank you for supporting. Cons Nothing. We had a great experience working with Untap and will surely use it in our next / future contests! Review Source RO Roxana O. Project Manager Environmental Services Used the software for: 1-2 years ### "Excellent support" August 19, 2022 5.0 We are running a photography competition and having the ability to store large images is critical. Untap is one of the most competitive organisations when it comes to data storage and access. Pros The team is great to work with, always there to support with new features and developments. The system is really easy to use and it has a great interface. Cons As our requirements were very specific, the development team needed to build some features for us from scratch. However, once built, they have been great and automated a lot of our manual processes. I think integration with Mailchimp would be great. Reason for choosing Untap Customer support features; customisation options; competitive quote Review Source SK Simon K. Director of Development Non-Profit Organization Management Used the software for: 6-12 months ### "Highly recommend this software for use with an awards program" August 16, 2022 5.0 Pros Two things get my positive review. First, it's very, very easy to set up the website for the program, and the evaluation criteria / judging process. Super easy for anyone remotely familiar with Wordpress. Second, once you set up the stuff on your end, the team at Untap is super responsive about completing the back-end stuff like Paypal integration and domain forwarding. They also went above and beyond on figuring out how to customize the entry form so it works best for end users. Cons It is still fairly new software, so I expect some others may have more bells and whistles. But their customer service is awesome and in terms of value for the money, I don't think they can be beat. Alternatives considered [Award Force](https://www.capterra.com/p/148148/Award-Force/)[Submittable](https://www.capterra.com/p/158382/Submittable/)[OpenWater](https://www.capterra.com/p/140294/OpenWater-Awards/)[Judgify](https://www.capterra.com/p/160569/Judgify/) Reason for choosing Untap Value and customer service Review Source nZ nika Z. community manager Apparel & Fashion Used the software for: 6-12 months ### "Great product, even better support team!" February 28, 2023 4.0 a really great experience, I am confident we will continue using the product for other design contests Pros The product itself was quite easy to use and navigate through. I liked having so many different types of voting options and stages, as well as the look of the landing page itself. The design was minimal and to the point, so we actually got a lot of good feedback on the product. Cons we needed extra technical support at the customization stage, but mostly because our team had needs and requirements that were above the standard. Untap team was more than helpful, and super quick in solving issues and responding to our emails Reason for choosing Untap it seemed they were focusing and specializing in the creative types of contests which offer multiple stages of voting, so it was exactly what we needed Review Source AB Ahmed B. Managing Director Program Development Used the software for: 2+ years ### "Exceptional Service & Committed Team" October 12, 2020 5.0 We've been working with Untap for over 4 years now, and they have made our application processes seamless and efficient. Untap team have shown commitment towards improving the product experience in an amazing way; starting from the over-the-clock technical support, till the successful implementation of the program itself. It's not just a competition management software, but rather acts as a technology partner in most of our entrepreneurship support programs. Untap managed to take care of streamlining the process of building a dedicated incubation / acceleration call for applications website, receiving and managing submissions, and engaging with the participants. Now, ICEALEX through its different startups programs is positioned as a leading company for sector specific incubators and accelerators in the region. Pros Untap managed to take care of streamlining the process of building a dedicated incubation / acceleration call for applications website, receiving and managing submissions, and engaging with the participants. Cons Honestly, we didn't feel the Cons since Untap team was really helpful and committed towards improving the product experience in an amazing way; starting from the over-the-clock technical support, till the successful implementation of the program itself. Review Source DG Denise G. Director for Education Performing Arts Used the software for: 6-12 months ### "Untap is a wonderful platform with excellent customer srevice" May 2, 2023 5.0 Excellent. We plan to use them in the future. Pros The portal was very easy for our contestants to use. We received no complaints. Untap also has excellent customer service Cons We had some issues with the timing of deadlines. The administrator does not receive a confirmation when a mass email is sent. Reason for choosing Untap Far less expensive. Ease of use. Review Source MM Marieke M. Senior Executive Environmental Services Used the software for: Less than 6 months ### "Untap Compete: great support" August 15, 2022 5.0 Pros The support team is extremely responsive. We can contact them via email and the chat function, and we have regularly scheduled virtual meetings to discuss any specific questions, to receive updates on progress, and occasionally as a bit of a tutorial. They're very knowledgable, react incredibly swiftly, and do their best to make the program do what we want it to do. The software itself has a clean and easily customisable interface, with intuitive functions. Cons More detailed tutorials, e.g. recorded demos or very detailed step-by-step descriptions that we can share with new users would be beneficial. Review Source NA Nehal A. Senior Project Officer Civic & Social Organization Used the software for: 1-2 years ### "Review from Oxfam" August 16, 2022 5.0 exceptional Pros The fact that it is very user friendly and the support team are always there to answer pop up questions. Cons Nothing really I can recall. I do like the software and I already recommend it to others. Reason for choosing Untap It was actually recommended by another partner organization. Review Source PS Paul S. co-Project Manager Broadcast Media Used the software for: 2+ years ### "The only competition software working also with arabic" October 14, 2020 5.0 We use the platform for our start-up competition MEDIA LOVES TECH Pros \- Very fast customer support - Intuitive interface- - Supports both right-to-left (RTL) and left-to-right (LTR) languages - It's our third consecutive year using this product and it worked all the time. All issues were solved swiftly Cons The design is not 100% customizable. Although the team allows for extended designmodifications through them, if necessary. Reason for choosing Untap \- RTL and LTR support - Price - Recommendation Review Source KA Karim A. MINT Acceleration program head Banking Used the software for: Less than 6 months ### "Review " August 16, 2022 5.0 very good experience. great customer support. very responsive in communication and in handling any customer inquirers. Pros It is very easy to use for non-teches and it has all the features you will need. Cons sometimes it sent the email to spam. that's it Review Source GG Ghada G. Associate Director Education Management Used the software for: 2+ years ### "ICC -and HAck 22" November 8, 2022 5.0 Excellent and easy experince Saved our time and reseources Pros Application, analysis and reports and Scoring Cons The absence of setting and conducting meetings on the platform Reason for choosing Untap user friendly Review Source MF Maxwell F. Digital Engagement Manager Non-Profit Organization Management Used the software for: Less than 6 months ### "Best Challenge App to rely on" August 12, 2022 5.0 Extremely satisfied Pros Its flexibility and the best customer service of the Untap team Cons The UI should continuously be refined for some sections such as the entry form Review Source NH Nazly H. Programs Manager Education Management Used the software for: 1-2 years ### "Untap at AUC CEI" September 12, 2022 5.0 Pros Support provided throughout the hackathon Customizable features Cons Nothing really as we had hands-on support from the team and the features have been tested before, so it was not our first time to use them. Review Source IG Idriss G. CEO Real Estate Used the software for: 1-2 years ### "Great exeprience" October 22, 2020 5.0 Very good experiencence, amazing best-in-class support Pros The support was amazing, great onboarding, easy to implement data, very fast to access scorings Cons Nothing, maybe lackng of integration with videoconf Reason for choosing Untap Quality of features Review Source AS Alaa S. Purchases Director- North Africa Consumer Goods Used the software for: Less than 6 months ### "review" August 14, 2022 5.0 approachable, dependable, efficient, definitely recommendable Pros ease of use and development, great customer support Cons nothing to mention, development and support was very flexible and efficient Review Source NT Nada T. Senior Associate Research Used the software for: Less than 6 months ### "Untap Compete Review" August 14, 2022 5.0 the best time we've been able to manage competition and the willingness to support and help achieve is impeccable. Pros I really like the emailing features, and I like the interface that the users use. The team was SUPER Helpful and supportive whenever i asked i got immediate and detailed support. Cons for my use, and because this was the first time for me to use it as an admin. As an admin, If there's anything I would ask is for the platform to become more intuitive, I needed a lot of support getting used to how to score, qualify and select participants, assign judges etc. so if this dashboard is simpler, I feel that would be great. Reason for choosing Untap was recommended by a partner, it was one of the few options that supported English-Arabic interface which was necessary in our case. Review Source HB Hala B. Director CEI Education Management Used the software for: 1-2 years ### "auc cei" August 11, 2022 4.0 Pros Customer service and technical support. User Friendly Cons All concerns were attended for and resolved Review Source MN Mary N. General Manager Investment Management Used the software for: Less than 6 months ### "Seedstars" October 19, 2020 5.0 Pros That it is very easy to use. You can drag, drop and update the info as you go. Cons Would just like to see an option to add more videos or pictures of the event/hackathon Switched from [Google Forms](https://www.capterra.com/p/176571/Google-Forms/) The creativity, display and ease of tracking data Review Source MG Maged G. director Education Management Used the software for: Less than 6 months ### "Great Product" October 16, 2020 5.0 Excellent Pros Great Support Has all the features that you need in managing a competition Easy to use Cons No integration with MS Office365 that would have ma it easier Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.