# Radius Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Radius Software - reviews, pricing plans, popular comparisons to other Billing and Provisioning products and more.

Source: https://www.capterra.com/p/193137/IconRadius

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# 

 Radius Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Radius

## What is Radius?

IconRadius is a leading OSS/BSS Solution Platform for ISP and Telecom operators . It manages end to end operations of Service Providers starting from lead to customer management , billing & invoicing , service provisioning , help desk , franchise management ,inventory , reporting & analytics . It also has inbuilt AAA radius for bandwidth management. It can be deployed for Broadband , FTTH , Wi-Fi and supports Triple Play billing .

## What is Radius used for?

[Wireless Expense Management](https://www.capterra.com/wireless-expense-management-software/)[Billing and Provisioning](https://www.capterra.com/billing-and-provisioning-software/)

Top alternative

Featured

Overall rating

Based on 1 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

### Starting price

Free trial not available

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Do you work for Radius?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.iconwavetech.com&name=Radius)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Radius

5.0 (1)

VS.

[4.9 (4,798)](https://www.capterra.com/p/172127/Rippling/reviews/)

Starting Price

Contact vendor

Starting Price

$8

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

5.0 (1)

Ease Of Use

4.9 (4,797)

Value For Money

5.0 (1)

Value For Money

4.8 (3,650)

Customer Service

5.0 (1)

Customer Service

4.7 (3,933)

## Radius alternatives

[4.8 (12)](https://www.capterra.com/p/187781/Mobil-X-Suite/reviews/)

Starting price

$3.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[4.5 (11)](https://www.capterra.com/p/174132/Datagate/reviews/)

Starting price

$300.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

91%

of reviewers

rated it above 4 stars

[4.6 (23)](https://www.capterra.com/p/150641/Telecom-Analytics/reviews/)

Starting price

$500.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[4.6 (5)](https://www.capterra.com/p/128313/OSS360/#reviews)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/193137/IconRadius/alternatives/)

## FAQs about Radius

Overview

### What company size and specific industries is Radius built for?

Radius is designed for mid-market and enterprise ISP and telecom operators that provide broadband, FTTH, and Wi-Fi services. It targets organizations in the internet service and telecommunications sectors that manage these access networks and related service operations.

Features and Usability

### What are the key features of Radius?

Radius offers billing and invoicing, CRM, and customizable billing for service operations. Core capabilities include metered, prepaid, and post-paid billing, flexible rate tables, discount and promotions management, split billing, usage tracking and analytics, self-service portal access, order management, trouble ticketing, and service provisioning.

Getting Started and Support

### What training and onboarding options does Radius offer?

Radius provides in-person training, live online sessions, and documentation to help teams get started. In-person training supports face-to-face instruction, live online sessions allow guided remote setup and learning, and documentation offers written reference material for self-paced review and ongoing use.

Getting Started and Support

### What customer support options does Radius offer?

Radius provides 24/7 live rep support and chat. These channels let users reach help at any time through direct contact or messaging. No reviewer feedback about support quality is available here, so the support experience cannot be assessed from user comments.

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Billing & Invoicing

Create, manage, and send invoices or bills to customers

CRM

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Customizable Billing

Create bills and invoices that can be customized in various ways, including customizable billing intervals, reusable rules & templates

Customization

Create labels for products that contain required information such as colors, sizes, dates, etc.

Discount Management

Track products that are for sale at a reduced price or part of coupon promotions

Flexible Rate Tables

Control and set flexible rates that depend on multiple variables and enable rate automation and calculation

Radius 17 features

Create, manage, and send invoices or bills to customers

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Create bills and invoices that can be customized in various ways, including customizable billing intervals, reusable rules & templates

Create labels for products that contain required information such as colors, sizes, dates, etc.

Track products that are for sale at a reduced price or part of coupon promotions

Control and set flexible rates that depend on multiple variables and enable rate automation and calculation

Integrated or built-in billing calculated by customer usage levels of a product/service

Move/Add/Change Options

Process payments via multiple modes directly through the application

Manage and track customer orders for goods, investments, or any other purchases

Services paid in real-time or end of the monthly billing cycle.

Services paid in advance before the end of the monthly billing cycle.

Online portal through which end users can access the system, manage tasks, or obtain information

Allocate necessary resources such as equipment, wiring, and transmission available in a carrier's network.

Assign, track and manage customers' service requests such as service enquiry, feedback/complaints and more

Manage and divide costs, invoices, payments, billings, etc. between two or more entities

Track and interpret metrics on the usage of company resources

Get Advice

We can help you find the software with the features you need.

Features

5.0 (1)

5.0

Based on 1 reviews

## Pricing

Value for money

5.0 (1)

### Starting price

Free trial not available

Value for money

5.0 (1)

5.0

Based on 1 reviews

Connect with a Capterra advisor for a free 15-minute consultation

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## Support, customer service and training options

Customer Service

5.0 (1)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (1)

5.0

Based on 1 reviews

## User reviews

Overall rating

5.0

Based on 1 reviews

Filter by rating

5(1)

4(0)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

KK

Kiran Kumar M.

Chief Operations Officer

Internet

### "IconRadius - Reliable OSS / BSS Solution for ISP's and Telcos"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 5, 2019

It has been a great journey for last so many years with IconRadius software and the team's ability to hear customer feedback and ability to customize the product to the latest industry trends is commendable.

Pros

1\. Excellent Product with great service support at reasonable price 2. Insightful Dashboard with 360 degree view 2. Ease of customization for new features and functions 3. Skilled technical staff and prompt support

Cons

1\. Occasional glitches in specific feature or function

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

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