# Espresso Agent Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Espresso Agent the right Real Estate CRM solution for you? Explore 13 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/193139/Espresso-Agent/reviews --- Espresso Agent 4.5 (13) [View alternatives](https://www.capterra.com/p/193139/Espresso-Agent/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 6th, 2026 # Reviews of Espresso Agent Ease of use 4.8 Customer Service 4.5 ## Showing most helpful reviews Showing 1-13 of 13 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Donna G. Managing Broker Real Estate Used the software for: Less than 6 months ### "Seller Prospects - Espresso Agent has the Complete System" July 19, 2020 5.0 I'm finally able to get potential leads from expired listings and for sale by owners in my inbox every morning. I can also get reliable contact information for circle prospecting (just listed/just sold, around listings and for geographical areas). I appreciate the added value of weekly webinars on technology, tips for getting better results, interviews with top producing agents who use Espresso Agents and coaches who help you with motivation. If contacting prospective leads to get appointments and leads is important to your business, Espresso Agent provides the most value of any I have seen in 26+ years of my real estate experience. Pros I like that the information you receive (phone nos. and email addresses) is accurate. It is a complete system for efficient initial contact and follow-up with leads. There is a library of your email templates, videos and a calendar that are extremely easy to use while you have the contact information pulled up. You also have access to the scripts while you are contacting potential seller and buyer leads. I have not found any other system with great training videos, ease of use and great results, if you follow the system. Cons Integration with my system has been extremely easy. There has been a learning curve as with anything; but customer service is always available to answer questions. Review Source Response from Symphony Source July 31, 2020 Thanks for the review Donna! MM Mary M. Realtor Real Estate Used the software for: Less than 6 months ### "Espresso is the BEST" March 10, 2021 5.0 I have been in real estate for the last 5 years and I have tried all of the dialers (RedX, Mojo, MyPlus Leads) and Espresso is by far my favorite. It may be priced a little higher than the competition, but in my opinion the data and dialer is far superior. In addition to that I really enjoy the interface of Espresso agent; there are easy to organize folders and everything is customizable from whether you hear a ring tone or not to what scripts to display. Another great benefit of Espresso is they provide several weekly coaching sessions which has kept me motivated to keep going even when I feel like quitting. In the past 2 months with Espresso agent I have taken 4 new listings! With the ease of use and the great coaches Espresso is definitely worth it if you are ready to take your RE business to the next level!!! Pros I love the coaching the most because that keeps me motivated to keep dialing Cons I love everything about Espresso, but one thing that would be nice is if I could add an attachment to the email drip campaigns Reason for choosing Espresso Agent The special you had going on Review Source Response from Symphony Source March 11, 2021 Thank you for the review Mary! AH Anthony H. Realtor Real Estate Used the software for: Less than 6 months ### "Most Sellers are Babyboomers" May 17, 2023 1.0 Pros I get email addresses for potential clients. Cons My phone number has been reported as spam, this is a major issue!NA Review Source AS ANA S. REALTOR Real Estate Used the software for: Less than 6 months ### "ESPRESSO " July 27, 2020 5.0 Pros I spend 5 days a week from 8:30 am till 12:00 pm prospecting on the phone, I recently switched to espresso , at first I thought having one line to dial was going to be a problem, since i had been using a multiple dialer for years, not only my conversion numbers got better, i am talking talking to more people, and as an added bonus i can fall back and listen to past conversations right there on the contact, no more guess work if i didn’t take good notes; which happens when your prospecting and i believe overall espresso has better info on contacts Cons I am not sure how the neighborhood search works in this platform yet. Review Source Response from Symphony Source July 31, 2020 Thanks for the review Ana! MR Matt R. Realtor Real Estate Used the software for: 2+ years ### "Thank you Espresso Agent! " November 24, 2020 5.0 I have used Espresso Agent since I first started out in the real estate game during 2017! Since then I have tried other dialers but always found myself coming right back. They are extremely user friendly and have the best data in my opinion. The answer rate in much higher than some of the competitors. Using Espresso Agent I am able to have many conversations so I can reach my goals each month. Looking forward to growing my business even more with their new upgrades. Thank you for everything team! Pros I notice that the quality of data is better. Cons There are not enough photos of the listings. Review Source DT Dev T. Realtor Real Estate Used the software for: Less than 6 months ### "Great software and support." January 27, 2022 4.0 Excellent overall may not be viable for all markets, but that is not the software's fault. I would recommend at least giving it a try to see if it can help you with your needs. Pros Good Software, very easy to use and understand, little to no bugs or glitches, super reliable. Very good customer service. Cons Nothing much, maybe the price is a bit high. Review Source JK Jeff K. Owner Real Estate Used the software for: Less than 6 months ### "Great for Real Estate " June 8, 2020 5.0 Pros Since having Espresso Agent I have increased my business tremendously. The trainings they offer both live and pre-recorded are very well done and extremely helpful. The dialer system is great and very user friendly. The CRM is so easy to use. I love the professional emails you can create with the system. There is just too much this system does to explain it here. I would recommend this to anyone that wants to increase their business. Cons Wish it could integrate with KW Command. Reason for choosing Espresso Agent Heard it was good Review Source Response from Symphony Source June 9, 2020 Thanks Jeff for the review, we are so glad you are finding tremendous value with our system! AW Alexander W. Realtor Real Estate Used the software for: Less than 6 months ### "Buy it ASAP!" March 27, 2020 5.0 Espresso Agent is helping me to build my business and to get in front of more people. Pros I like using the “ everybody answers” Data for circle prospecting, the numbers are very accurate and rarely ever do I not get a lot of pick ups. Cons The price is not bad so that’s the only con I would say. Review Source Response from Symphony Source March 31, 2020 Thanks for the review Andrew! Glad you are seeing the consistency and effectiveness of our data, and that we are assisting in getting you in front of more people. JB Jordan B. Realtor Real Estate Used the software for: Less than 6 months ### "Espresso Agent" August 25, 2020 5.0 I love espresso agent! As soon as I logged in, it was easy to navigate and I was able to book 2 appointments. After looking at other services, I found that espresso had more accurate phone numbers and emails. I look forward to continuing my subscription with espresso throughout my real estate career. Pros Very accurate phone numbers and emails. Cons A bit difficult to navigate website at first. Review Source Gilbert G. REALTOR Real Estate Used the software for: Less than 6 months ### "Gilbert Gardea - Great Option" June 21, 2020 5.0 Pros I liked the fact that there is a no commitment to pay like Vulcan7 Cons Well, exporting contacts is a pain. Then again all dialers have that issue. Reason for choosing Espresso Agent No commitment monthly payments Review Source Response from Symphony Source July 1, 2020 Thanks for the review Gilbert! EW Emma W. Realtor Real Estate Used the software for: Less than 6 months ### "save time" May 3, 2021 5.0 The whole point to use Espresso is to find connections with clients the better connection we can create with clients the more success i can be I always try to do thing in better quality more than quantity I think Espresso give me the opportunity to build the connection with other people in order for me to practice my expertise Pros I think it saved me a lot of time! it Allows me to send Bulk emails and bulk voicemails! Cons I would like it be be easier to organize leads Review Source ZH Zac H. ISA Real Estate Used the software for: Less than 6 months ### "Easy to use" August 11, 2021 4.0 Pros Quick to set up and data so far has been accurate Cons Interface could be a bit more user friendly Review Source AC Aubrey C. Teacher Education Management Used the software for: Less than 6 months ### "Everything you need in one CRM" August 23, 2021 5.0 Pros I love how simple this product is to use. I love that it’s not only a real estate platform, but handles marketing, CRM related functions, videos, and expired real estate listings. Cons I find that because there are so many options, it tends to be not that user friendly. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.