# Page 12 | Jira Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 12 - Is Jira the right Resource Management solution for you? Explore 15309 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/19319/JIRA/reviews --- Jira 4.4 (15309) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 31st, 2026 # Page 12 - Reviews of Jira ## Showing most helpful reviews Showing 276-300 of 15309 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use BH Bryce H. Ivy Tech Education Management Used the software for: 2+ years ### "Best for assigning and managing tasks" May 6, 2025 5.0 Pros It offers great customizable capabilities that meets our needs. It makes it very easy to assign and manage tasks Cons Jira is great. I have not seen anything negative about it. I am looking forward for upcoming updates. Switched from [Confluence](https://www.capterra.com/p/136446/Confluence/) The overall functionality of Jira is way better Review Source DEVENDRA G. Software Engineer Computer Software Used the software for: 1-2 years ### "Everyday Go to model for Sprint Planning for Developers " January 30, 2025 5.0 It's great experience using Jira software, as a user I can say i used daily for sprint planning and giving time for many task and every day you can monitor and update the task status Pros Planning the sprint and dividing task with team mates based on story pointer respective of their experience in professional work. It helps in monitoring the work progress and completing the sprint on time. Cons Everything is fine , i find all functionalities useful on jira Review Source MJ Mik J. Security Engineer Computer & Network Security Used the software for: 2+ years ### "Not Great, not terrible" November 10, 2024 3.0 Using Jira feels a bit like working with an old partner—reliable, but rough around the edges. It gets the job done, sure, and when it’s working smoothly, you appreciate the structure it brings. It helps you keep track of every detail, and when you’re neck-deep in issues, that’s a lifesaver. But it’s not always quick, or clean. Sometimes it makes you jump through hoops to get simple things done. You get bogged down in configurations, settings that don’t play nice together, and the whole thing can feel heavier than it should. It’s like trying to get answers from a witness who keeps dodging questions—you’ll get there eventually, but not without some frustration. Overall, Jira’s solid. It’s got the tools you need to keep things moving, but don’t expect it to hold your hand. You’ve got to be willing to put in the time to make it work for you. Pros Jira? Yeah, it’s got its perks. It’s a tool that doesn’t just let you keep tabs on a job; it lets you really see it—track each issue, each lead, like it’s right in front of you. The workflows? They’re flexible, like good disguises. You can twist them to fit any shape. Agile boards help keep things under control—like a good stakeout, you get your sprints, your backlogs, keep everyone moving in the right direction. And then there's the integrations… fits with just about anything, like it was built to blend in. Reports and analytics? Those are the real truth-tellers. They don’t lie. They show you who’s keeping up, who’s falling behind. And the automations—well, those let you set things on autopilot. I like that. In my line of work, anything that does some of the heavy lifting for you… it’s a welcome tool. Yeah, Jira’s a good partner, long as you don’t forget who’s in control. Cons Jira’s got its ups and downs. It’s a tool that tries to do a little bit of everything, but sometimes that means you’re dealing with too much noise and not enough signal. It can feel bloated, like it’s trying to be the hero of every job, when really, it just needs to get the basics right. Customizing anything? That can take you down a rabbit hole. You end up sifting through layers, settings buried under more settings, just to get it working how you need. Performance is another thing—it’ll drag its feet at the worst times. You want to get in, make a few updates, and get out, but it’s like you’re wading through molasses. And notifications? You’ll get hammered with them unless you shut most off, which kind of defeats the purpose. It’s powerful, sure. But it could use a little more finesse and a lot less complication. Review Source GP Giulio P. CTO, Dev Team Leader Internet Used the software for: 2+ years ### "A fundamental tool for ticket management." November 3, 2024 5.0 We had two experiences with Jira: one in early 2014, one in 2020. The first one was a bit painful as it was setup by an external expert who didn't have a clear vision of our company's workflow. Meanwhile Jira changed and evolved and in 2020 we were able to set up everything on our own matching our own workflows. We've been working on in it continuosly updating it as our company grow. Pros One of the most complete time tracking and ticket management tools. Provides the tools to build in-depth flows that fit your own workflow and adapt it to your own changes. Cons It requires some pre-setup thinking and adjustment to properly match your workflow. It doesn't handle multiple assignees to tasks out of the box. Alternatives considered [Trello](https://www.capterra.com/p/211559/Trello/)[Asana](https://www.capterra.com/p/184581/Asana-PM/) Reason for choosing Jira Jira seemed to be the most complete solution. Switched from [Trello](https://www.capterra.com/p/211559/Trello/) Trello didn't manage workflow and status changes as we expected. Now Trellos is fully integrated into Jira mixing Trello's great "to-do" lists with Jira's flow management. Review Source VK Vatsal K. Software Engineer Intern Computer Software Used the software for: 1-2 years ### "Jira- An A+ Software for Scrum" April 23, 2025 4.0 Pros The best thing is that it is a part of the Atlassian ecosystem. It gives a very organized system for tickets, especially in technical roles and is very useful in a Scrum team. The benefit of the ecosystem is that it is linked to Bitbucket and Confluence so it is a really neat system. Cons One thing I do not like about Jira is the discussion system. For every ticket, they still only have a comments section to discuss about it when they should adopt a threads based discussion system for tickets. Review Source AS Adewale S. HIO Health, Wellness and Fitness Used the software for: 2+ years ### "Productivity " January 25, 2026 5.0 Overall, i think Jira has been very cohesive for our team as it makes collaboration easy thereby bringing the team more than ever. Through this, we have been able to save more and more productive. Pros Jira is a hosehold name in managing my technology projects. My team no longer need to worry about project stages and communications as Jira accirately manages our work and we all know what each other is doing even in a diagramatic representation and it's quite easy to use. Cons Initially, Jira was complicated to use for some of my team members especially those who have not used it before now. However, with proper onboarding, freshers have been able to adapt quickly to new features and manage their work. Review Source Christian C. Developer Staffing and Recruiting Used the software for: 6-12 months ### "Works well with other apps" July 29, 2025 5.0 Overall, my experience with Jira has been positive. It's a powerful tool for managing complex projects, especially in Agile environments. I appreciate how customisable it is — from workflows and issue types to permissions and automation. Once properly configured, it becomes a central hub for team collaboration, task tracking, and reporting. Pros Integration with Other Tools – Seamlessly integrates with tools like Confluence, Bitbucket, GitHub, Slack, and more. Cons You can get way too Many Notifications. The default notification settings can flood your inbox unless fine-tuned. Review Source AM Alan M. Sr. Software Engineer Real Estate Used the software for: 2+ years ### "Great tool for managing projects!" November 8, 2024 5.0 Pros Jira offers an excellent platform for managing multiple projects efficiently, especially when working across diverse teams. It provides a highly customizable experience, particularly in terms of time tracking and effort estimation, which makes tracking progress clear and comprehensive. Adding details to tasks and subtasks is straightforward, ensuring that nothing important is overlooked. The ability to clone tickets is a standout feature, saving time when similar tasks need to be created or duplicated for different projects. Additionally, the state management on the boards is smooth, allowing users to easily move tasks between statuses and keep the whole team in sync on project progress. Overall, Jira is an essential tool for organized, effective project management with great flexibility to meet team needs. Cons One area that could use improvement is email notifications. They often feel cluttered and overwhelming, making it difficult to focus on the most relevant updates. A more streamlined approach to notifications would enhance the user experience and help prioritize the most important information. Review Source William C. CEO Marketing and Advertising Used the software for: 1-2 years ### "The Best Product Management Tool" April 8, 2025 5.0 It has been a pleasure as it has greatly increased my team's productivity and overall performance. It is easy to make projects, create tasks, stories, etc. assign them to people and manage the project. Pros Easy to use interface, and great navigation for managing multiple projects with a large team. Cons I disliked how I could not review code in Jira. Review Source JV Jacquelyn V. Case Manager I Individual & Family Services Used the software for: 1-2 years ### "Jira is a Lifesaver" November 27, 2024 5.0 Jira has been an effective tool in assigning, resolving and managing day-to-day issues with ease. Pros Jira has allowed multiple tickets regarding incident reports, technical support claims, and human resource matters all to be effectively managed and responded to, as well as prioritized in real time. Cons I have not had any bad experiences to date Review Source RG Rylan G. Performance marketing specialist Legal Services Used the software for: 2+ years ### "Incredible Task Management Tool" April 16, 2025 5.0 My overall experience with Jira has been positive. I use Jira to submit tasks or flag bugs with our software to the engineering team so that they can prioritize their work. You can customize the fields that you add to the ticket to ensure that all the necessary information is communicated to the respective party that needs to take action on that task. Pros It’s a very efficient way of submitting tasks to development teams in an organized way so that they can plan out their work. Cons Similar to salesforce there are a lot of customizations and features that you can enable that make it less user-friendly. But for the developer audience and engineering teams it’s a well designed product. Review Source PB Prasad B. Web developer Information Technology and Services Used the software for: 1-2 years ### "Best blessing for IT startups" February 12, 2025 4.0 In my previous startup company, I used Jira for 1.5 years. Jira provides a basic free plan for startups, but it has limited features. I have used it for project report generation and project management, and it is easy to use. Pros Jira has powerful features for creating reports and supports multiple integrations. Cons In free plans Jira gives limited features. Review Source VR Verified Reviewer Software Engineer Music Used the software for: 2+ years ### "Jira: Powerful but Complex " March 2, 2025 5.0 Pros Jira is a powerful project management,robust issue tracker, customizable integrations, agile support Cons complex to set up, sometimes feels slow or overwhelming due to its extensive features and configuration options. Review Source JW Jaime W. Manager Education Management Used the software for: 2+ years ### "Worth The Price" April 30, 2025 5.0 Pros Jira helps one manage multiple projects at the same time. It allows us to track our project progress. Cons I had issues integrating and collaborating Jira with other tools, but the customer support helped me. Switched from [Wrike](https://www.capterra.com/p/76113/Wrike/) The pricing of Wrike was a bit expensive. Review Source PG Pradip G. Senior consultant Computer Software Used the software for: 2+ years ### "The world of software engineers through eye of Jira software tool." November 4, 2024 4.0 Talking about my experience with gira since I am using jeera more than 5 years so I have positive experience with Jeera in case of project management and issue tracking perspective. I feel that jira is a great tool for cross team communication, if we have jira we does not required extra communication channels . Jira can support any type of project and work with thousands of apps and integrations Pros I like jira most features like jeera integrate with variety of quality assurance apps like sonarqube, Jenkins etc. Using jira software developer can customize Jara project with configurable and organisation structure work flow level of agility maturity. Cons As per my opinion the learning for work means within the jira it's difficult to learn especially for new users might be too complex. Personally I faced problem while uploading more number of files size issue as the limited file size upload. Switched from [HP Distributed Workflow](https://www.capterra.com/p/10026068/HP-Distributed-Workflow/) All HP ALM product lifecycle is complex to use and hard to edit dynamically Review Source KS Katharina S. Account Executive Computer Software Used the software for: 2+ years ### "Jira gibt mir regelmäßig den geforderten Überblick " August 17, 2025 5.0 Pros Einfache Handhabung, übersichtliche Darstellung, viele Funktionalitäten, sehr gut für teamübergreifende Projekte, einfache Verknüpfung Cons Manchmal muss ich etwas suchen und mich durchklicken, bis ich das finde, was ich suche oder machen möchte Review Source VC Victoria C. Marketing Specialist Computer Software Used the software for: 6-12 months ### "From Simply to Complex, Jira have You Covered." February 7, 2025 4.0 So far, I've enjoyed using Jira. It allows us to plan, execute, and monitor all life cycles. Each team can build their dashboards as complexly as needed according to each team's needs, so you can use it on both the basics and more complex ends. Once implemented, productivity will increase. Pros Jira is a highly customizable tool (I personally customize my dashboards a lot) and an intuitive platform to use and manage. It can easily be integrated with existing systems and boosts collaboration and automation of tasks. Reliable and secure to the environment as well. Cons The learning curve could be quite complex if you are new to this kind of more robust-end system. Switched from [monday.com](https://www.capterra.com/p/147657/monday-com/)[Notion](https://www.capterra.com/p/186596/Notion/) We couldn't see the full scope of projects. The view wasn't insightful enough, and we couldn't build high-end timeliness/scopes. Review Source RS Rowson S. Customer Success Manager Information Services Used the software for: 1-2 years ### "Comprehensive Review: Jira – The Powerhouse for Project Management " October 7, 2024 5.0 Actually, experience with Jira is just great because it really supports powerful project management tools, flexible workflows, and the integration of other ascribed tools such as Slack or Confluence. Nonetheless, it is hard to cover its depth even for a single user, much less for new users; however, Jira is useful for projects of larger scale and cross-team collaboration. Pros Jira's versatility, customizable workflows, visibility, integrations, automation, and Agile support. Cons Jira's steep learning curve, and occasional slow, cluttered interface for beginners. Review Source VD Veronica D. Administrator Marketing and Advertising Used the software for: 6-12 months ### "Jira has been a great tool for the development team" April 3, 2025 5.0 We use Jira in development, and it has been a great tool to break down a big project that we are currently handling. We have divided the project into phases and subsequently into tasks that are easily to follow up for all the team and specially our project manager Pros Jira is a great tool to keep track of tasks and projects. Great for breaking down big projects into comprehensive steps and to keep syncronicity and collaboration within the teams. Cons Its a great tool, but one thing I could suggest is to make a section with tutorials videos for beginners since it might take some time to get a grip of the tool Review Source LR Luca R. Business Development Manager Human Resources Used the software for: 1-2 years ### "The best for product managers!" March 26, 2025 5.0 The perfect space for product managers to have a clear overview about your product! Pros Very complete ecosystem for product managers, you can settle everything you need for sprints, demos, and product developments. Cons I would say nothing. It has everything you need for tasks management and follow-up during sprints, dailies and monthly activities. Switched from [Trello](https://www.capterra.com/p/211559/Trello/) Needed a more professional tool to track the activity of the team Review Source Vielka A. Asistente Program Development Used the software for: 2+ years ### "Prefiero a Jira por encima de muchas otras, ¡Es el mejor software de organización!" October 19, 2024 5.0 En general, es la plataforma que utilizo para mis proyectos de universidad cuando se trata de realizar un programa correspondiente a los sistemas de desarrollo de software y administración de procesos. Pros Lo que más me agrada de utilizar Jira es la facilidad de crear compromisos y conectar con los demás colaboradores, dar seguimientos a tareas y tener conocimiento constante de los avances realizados. Cons No tiene un tutorial correspondiente. O sea, cuando incié Jira, vi los videos y alguien me explicó su utilidad, pero tiende a ser confuso sin un tour general. Switched from [Trello](https://www.capterra.com/p/211559/Trello/) Trello me resultó más complicado de entender que Jira, además de no tener bien entendido la división de SCRUM y KANBAN Review Source Danny T. CEO Consumer Goods Used the software for: 1-2 years ### "Go to for large dev teams and enterprise" October 12, 2024 4.0 In my experience managing large teams of developers in different parts of the world, it has been a vital application in managing projects and work and keeping things on the move and transparent, but of course, it requires the adoption of good processes and workflows. Pros It's probably the most popular PM application in the tech space, especially in enterprise or if you manage large teams for agile practices Cons Administration can get complex at times, mainly if you are not dedicated or focused on being a scrum master or PM Switched from [Rallyware](https://www.capterra.com/p/161768/Rallyware/)[Asana](https://www.capterra.com/p/184581/Asana-PM/) Better management of projects and flexibility geared toward software development for large teams Review Source Amber C. Senior Software Architect Computer Software Used the software for: 1-2 years ### "Great project management tool" March 15, 2025 5.0 Jira offers invaluable value in the efficient management of projects and tasks. Its ability to adapt to agile methodologies, integrate with other tools, and scale effectively makes it highly useful for software development, incident management, and infrastructure projects. Pros It supports agile methodologies like Scrum and Kanban, and can be used to plan and execute projects. It integrates with tools such as Jenkins, Bitbucket, and GitHub. Cons I have no negative comments about this tool. Review Source RPK R Prem K. Software Engineer Computer Software Used the software for: 2+ years ### "Good for project management " March 7, 2025 5.0 It is good software for project management and project tracking as far as I have used. Pros It integrates with a lot of development and project management tools like Jenkins, Confluence, bitbucket, slack, teams etc Cons Sometime it takes a lot of time update the status of jira tickets. Other than that there are no issues. Review Source SB Sara B. Health Coach Health, Wellness and Fitness Used the software for: 1-2 years ### "Undisputedly fast and Reliable Tool for Project Management and Service Desk Support. " January 10, 2025 5.0 Provide powerful workflow customization features .Easy access on both iOS and Android devices.Seamless integrate with other apps amaze. Pros I really love how Jira is easy friendly, easy to learn how to navigate through the program.Fantastic dashboards thats makes customization easy and fit every specific need.Nice mobile functionality. More secure.Greatly support kanban boards . Cons The support and services are amazing since day one ,I have nothing against to say Switched from [Atera](https://www.capterra.com/p/144309/Atera/)[monday.com](https://www.capterra.com/p/147657/monday-com/)[Wrike](https://www.capterra.com/p/76113/Wrike/) Jira is very affordable and full of unlimited customizations. Review Source Talk to a Capterra advisor for free and get results within 15 minutes.