# Page 15 | Jira Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 15 - Is Jira the right Resource Management solution for you? Explore 15309 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/19319/JIRA/reviews

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Jira

4.4 (15309)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 31st, 2026

# Page 15 - Reviews of Jira

## Showing most helpful reviews

Showing 351-375 of 15309 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

WW

William W.  
Administrator  
Education Management  
Used the software for: 1-2 years

### "Jira is the best"

March 7, 2025

5.0

Pros

It is so easy to learn and to use, the pricing is also worth it

Cons

So far so good. I have nothing negative about it

Alternatives considered

[Smartsheet](https://www.capterra.com/p/79104/Smartsheet/)

Reason for choosing Jira

The pricing of the current tool was cheaper

Switched from

[Todoist](https://www.capterra.com/p/149339/Todoist-for-Business/)

The pricing of the previous tool was expensive

Review Source

FH

Fredrick H.  
Head of Marketing  
Education Management  
Used the software for: 2+ years

### "Jira is one of the best tools"

May 27, 2025

5.0

Pros

I love the user interface of Jira. It is very user friendly. They also have friendly prices, affordable.

Cons

We have been using Jira for at least three years now. Sometimes the system becomes slow when handling large volumes of data.

Review Source

NK

Nicholas K.  
Web developer, IT Manager  
Information Technology and Services  
Used the software for: 2+ years

### "The project management tool for anything & everything"

October 3, 2024

5.0

To me, Jira has a very intuitive user interface and can be used pretty much for everything that could be a project. I also like that "everything is an issue" setup.

Pros

Jira is the perfect project management tool for me. It has very much customization options for projects to perfectly match what I want to achieve. I like the different project types and the templates, they are useful to just get started. It also integrates perfectly in Confluence and other Atlassian products.

Cons

The Web interface is a bit slow, especially when navigation much through different tasks. Although the mobile app is super clean, there are some missing features overall.

Alternatives considered

[GitHub](https://www.capterra.com/p/129067/GitHub/)[Microsoft Azure](https://www.capterra.com/p/16365/Azure/)[Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[Asana](https://www.capterra.com/p/184581/Asana-PM/)[Notion](https://www.capterra.com/p/186596/Notion/)

Reason for choosing Jira

Each of these products had some missing features or was overprices for what I use. Some of them also were too complicated to setup and/ or use.

Review Source

CNO

Chelsea N. O.  
Proprietor  
Law Practice  
Used the software for: Less than 6 months

### "Jira is as much for teams as is Confluence; solos need not apply"

November 29, 2024

5.0

As a sole practitioner, Jira made me want to branch out and hire support staff just so I could use the products Atlassian offers; however, it is a bit out of my budget at this time and seeing as it is useful for teams anyway, I discontinued my use.

Pros

I really like the entire Atlassian suite; it makes me wish I wasn't the only person on my team! I like that Jira offers a number of different views to organize information regarding whichever project or team you are working on. The timeline feature is very helpful for visualizing progress and goals. Finally, the automation feature appears very helpful for executing repetitive business/team functions

Cons

I was not a big fan of being the only user on any Atlassian product; they are definitely built for teams.

Switched from

[Clio](https://www.capterra.com/p/105428/Clio/)

I was looking for more automation capability with my templates

Review Source

NN

NOBLE N.  
COMPUTER ENGINEER  
Government Administration  
Used the software for: 2+ years

### "I use JIRA because it is the choice of tool at my work"

March 22, 2025

4.0

I use JIRA at my work every day. JIRA is a choice of tool at my work. I have now used JIRA for over 5 years. I use it not because I like it, but because it is the choice of tool at my work.

Pros

Versatility. The tool is actually quite versatile at my work. Its support for team collaboration work is good.

Cons

Look-and-Feel. The Look-and-Feel is quite rudimentary and unappealing.

Review Source

SH

Shelby H.  
Assistant Manager  
Education Management  
Used the software for: 2+ years

### "Great for workflow and productivity"

May 28, 2025

5.0

Pros

Jira has transformed how our teams work together. Integration with other tools make it so powerful and efficient.

Cons

Since I started using this tool, I have never encountered any negative issue on Jira. It has been the best.

Review Source

GB

George B.  
Project Manager  
Education Management  
Used the software for: 2+ years

### "Jira is a Great Tool"

May 26, 2025

5.0

Pros

The fact that it is so easy to learn and use makes it great. I love how you can integrate other tools with Jira.

Cons

We have never encountered any issues when using Jira. It has been working quite well for several years now.

Review Source

EP

Efram P.  
Project Administrator  
Education Management  
Used the software for: 2+ years

### "Jira is best for project management"

May 13, 2025

5.0

Pros

Jira has been the best. I love the way customer support respond to our queries. It is also so easy to use.

Cons

We have never encountered anything negative about Jira. It is working well.

Review Source

SS

Siva S.  
Senior Software Developer  
Computer Software  
Used the software for: 2+ years

### "Efficient and essential tool for project tracking and planning"

February 7, 2025

4.0

Gives lot of features and tools to increase the project productivity, task and bugs tracking. Improves business process. Breadth of services.

Pros

JIRA Project dashboard, Scalability, Easy deployment, Enhanced report and planning tools, Query filtering, Integration with external tools, Increases productivity, Bugs and task tracking

Cons

UI is complex to understand, Difficult to master all the features and tools, Quite expensive.

Review Source

hP

hari P.  
Project Manager  
Construction  
Used the software for: 2+ years

### "Project Management Solution "

December 11, 2024

4.0

As a Project Planner/ Project manager, i have used Jira and is highly effective for project management, particularly for Agile and Scrum methodologies. Its extensive features and flexibility make it a powerful tool, but the complexity and cost are important considerations. my recommedations that this is best suited for teams that need robust project management solutions and are prepared to invest the time and resources to master it.

Pros

Pros: \* Customizable Workflows \* Creating board \* Intergration Capabilites \* Advance reporting \* Issues tracking tool. \* Scalability

Cons

Cons: \* Performance issues \* Cost \* Complexity \* Customization challenges \* User interface \* Customer support

Review Source

JAO

Judy Ann O.  
Real Time Analyst  
Consumer Services  
Used the software for: 1-2 years

### "Jira Insights"

October 27, 2024

5.0

Jira integrates seamless and smooth wide-range of third party tools and plugins. This tools are highly recommended to use. I enjoyed using Jira for the past 13 months of working on my company. It is a never ending learning with Jira which is very mindful.

Pros

Jira is like a confluence, it is a world class software with number 1 project management. I like the most about Jira is that it makes the impossible possible.

Cons

Jira is a bit overwhelming for new users, since it is new, it is still in development projects, however, I assure you that once you start using Jira, you will definitely love it and will be excited to use it.

Review Source

AM

Antti M.  
Product Owner  
Information Technology and Services  
Used the software for: 2+ years

### "Overall top product for software development task tracking and management"

October 3, 2024

4.0

Overall, as a product owner, I could not anyway stay on top of things if I would not use Jira daily. Prioritising is the biggest thing for me and our team and Jira helps with that a lot. The product is also startup friendly when it comes to the pricing/subscriptions.

Pros

Jira, as a part of other Atlassian products, has been improved a lot in the last year. When we started with Jira, we were only using it for development task tracking, nowadays we are using it, along with Confluence and Bitbucket, as the backbone of our technical records. Jira takes time to get to know to, but they are improving the UI towards more user friendly way. I have not yet found any possible alternatives for the overall capabilities of Jira.

Cons

Some part of settings and some more advanced options in Jira are still a bit hard to reach. But you just need to use the docs and search for help from the internet when you feel like you are stuck. There are a lot of Jira users out there and many of the issues you will face when using it, have been recognised and people have found word arounds.

Review Source

PA

Patrick A.  
Software Developer  
Information Technology and Services  
Used the software for: 6-12 months

### "An essential tool for task and project management."

July 12, 2025

5.0

Pros

It is actually a software that is needed and essential for effective management of my various tasks and varieties of software projects. Its a top notch tool i have used in tracking and monitoring the development of my projects. Its comprehensive reports and diagram chats on progress of my projects provide an insight on software projects. I like its customizable dashboard as it makes it easy to use.

Cons

Its often tasking to understand its step by step set up as a beginner and glitch occurs when am using it to manage a large data of software projects.

Review Source

ID

Isaac D.  
Supervisor Load Management  
Logistics and Supply Chain  
Used the software for: 1-2 years

### "A Powerful Tool for Organized Project Management"

August 21, 2025

5.0

Overall, my experience with Jira has been positive, it’s a powerful tool for managing projects, improving collaboration, and keeping work transparent, though it can be overwhelming at the beginning.

Pros

I liked that Jira makes it easy to track tasks, see progress clearly, and keep the whole team organized in one place.

Cons

What I like least is that Jira can feel a bit complex at first, with too many features and settings that take time to learn.

Review Source

SA

Sadiq A.  
Senior Partner  
Management Consulting  
Used the software for: 2+ years

### "Iconic, Robustious & Full-featured PPM Software"

October 8, 2024

5.0

Pros

Jira is one of the PPM tools which I like using since it has a clean and intuitive UI/UX. It has a robust backend integration which allows me to connect with external apps from other markets such as ERP and CRM.

Cons

It has been a while ever since I encountered a drawback on Jira. The best thing is how the vendor technician team rapidly fix bugs as soon as they arise.

Review Source

HC

Heather C.  
Marketing Manager  
Telecommunications  
Used the software for: 2+ years

### "Great project management tool"

December 3, 2024

5.0

I use Jira daily to create tickets (tasks) for myself and my team, prioritize what we're working on, check the status of tasks, and do long-term planning.

Pros

I love that Jira makes it easy to create tickets (tasks) for yourself or colleagues, and follow the tasks through to completion.

Cons

It took a little adjusting at first, as Jira is designed for developers and can be somewhat technical. But once you start using it, it becomes second nature.

Review Source

AB

Austin B.  
Partner Sales and Success Intern  
Information Technology and Services  
Used the software for: 6-12 months

### "Great for managing work"

July 20, 2025

5.0

Great tool for dealing with tasks and keep track on projects. We used it more than once to organise what we do and it helps reaching goals somehow.

Pros

I like all about jira, easy to make tickets, follow steps, give tasks and just see all the workflow going.

Cons

UI was clunky when I started. Took me some time to figure out where to find options I needed, to be managed.

Review Source

CB

Christoria B.  
Administrator  
Education Management  
Used the software for: 2+ years

### "Jira is a great tool"

May 16, 2025

5.0

Pros

Jira is so great. It is very affordable. It is also so easy to learn and thus requires less training.

Cons

Jira is working well. We once had issues of lagging but the customer support helped us.

Review Source

FV

Filippo V.  
CTO  
Information Technology and Services  
Used the software for: Less than 6 months

### "Huge tool, complete, but not always easy"

May 2, 2025

5.0

Satisfied by migrating there from Github was quite pianful at the moment.

Pros

It is a very complete platform with a lot of integrations with many common tools.

Cons

It is very difficult to set up and to configure the first time. The effort needed to go online is huge.

Alternatives considered

[GitLab](https://www.capterra.com/p/159806/GitLab/)[YouTrack](https://www.capterra.com/p/123548/YouTrack/)

Reason for choosing Jira

Jira is most accepted by users and customers

Switched from

[GitHub](https://www.capterra.com/p/129067/GitHub/)[GitLab](https://www.capterra.com/p/159806/GitLab/)

We needed to compare things also with non technical guys in the company

Review Source

VR

Verified Reviewer  
UI Designer  
E-Learning  
Used the software for: 6-12 months

### "Great for organizing projects, but expect a steep learning curve"

November 12, 2024

4.0

Overall, Jira helped me stay on top of design tasks and collaborate effectively with developers. It offers great flexibility, but the learning curve can be steep for those not accustomed to its structure.

Pros

Jira’s ability to break down tasks into detailed user stories and track progress through sprints was incredibly useful for organizing design projects. It also integrates well with design handoff tools.

Cons

Jira’s interface can be a bit cluttered, and the complexity of its features sometimes feels unnecessary for simple design tasks. It takes a while to fully understand its full potential.

Review Source

GP

Gaelle P.  
Team Lead  
Marketing and Advertising  
Used the software for: 2+ years

### "Jira Review"

March 26, 2025

5.0

Work on it every day, mandatory for project management

Pros

What I like the most with Jira is managing project. They have a lot of visualisation tools which makes it easy to keep track.

Cons

I think that the UI could be improved, sometimes hard to find tasks/projects.

Review Source

Zach C.  
CTO  
Information Technology and Services  
Used the software for: 2+ years

### "Startup uses Jira to ship fast"

September 30, 2024

5.0

We used Jira to run agile methodology for a 8-person team at a startup.

Pros

First, it was easy to get started with common guiderails. There was a deep feature set that figured out, made Jira flexible for use cases. The integrations with CI/CD & customer success tools were very helpful for keeping the data in Jira up to date.

Cons

The depth of the product made it hard to configure when experimenting with changes to our workflow.

Switched from

[Notion](https://www.capterra.com/p/186596/Notion/)

We needed a product a bit more purpose-built for software development.

Review Source

SZ

Sophie Z.  
Contrôleur de gestion  
Food Production  
Used the software for: 2+ years

### "Jira améliore l'expérience de gestion de projets."

February 24, 2025

4.0

Pros

Je trouve que la gestion du backlog est assez intuitive ainsi que la gestion des priorités.

Cons

Le coût devient rapidement assez élevé quand le nombre d'utilisateur augmente. Donc je dirai le prix.

Switched from

[Pivotal Tracker](https://www.capterra.com/p/227356/Pivotal-Tracker/)[Trello](https://www.capterra.com/p/211559/Trello/)[monday.com](https://www.capterra.com/p/147657/monday-com/)[Asana](https://www.capterra.com/p/184581/Asana-PM/)

Jira est plus efficace sur la gestion des priorités et le suivi temporelle.

Review Source

CM

Christopher M.  
Lead Business Analyst  
Information Technology and Services  
Used the software for: 1-2 years

### "A Transformative Tool for Agile Project Management"

October 4, 2024

5.0

Jira has truly elevated our project management process. Its versatility and advanced capabilities have made task delegation, sprint planning, and project tracking efficient and transparent. Once the initial learning period passes, the tool proves to be a game-changer for agile teams. I highly recommend it to any organization looking to streamline workflows and foster better collaboration.

Pros

Jira is an exceptional project management tool, offering a wide range of features for seamless task tracking, sprint planning, and collaboration. Its customizable workflows make it easy to tailor Jira to any team’s needs. The intuitive agile boards visually simplify progress tracking, while integrations with Confluence, Github, draw.io, and other tools streamline communication and productivity. Furthermore, real-time reporting and analytics provide powerful insights, helping teams stay aligned and on target.

Cons

While Jira offers a wide array of features, new users might find the platform somewhat complex at first. However, this initial learning curve is easily overcome with adequate training and time, and the software becomes much more intuitive. The pricing can concern smaller teams, but the value it adds to project management and workflow efficiency makes it a worthwhile investment.

Review Source

VR

Verified Reviewer  
Engineering Manager  
Program Development  
Used the software for: 2+ years

### "Jira Review "

December 30, 2024

4.0

Jira is a good tool for task management, almost everybody knows how to use it and it has a good integration with all Atlassian products

Pros

easy way to have boards and easy to use, everybody knows jira

Cons

I don't like metrics, it's hard to have boards to check metrics

Review Source

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