# Page 17 | Jira Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 17 - Is Jira the right Resource Management solution for you? Explore 15309 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/19319/JIRA/reviews --- Jira 4.4 (15309) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 31st, 2026 # Page 17 - Reviews of Jira ## Showing most helpful reviews Showing 401-425 of 15309 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use FK Františe K. IT Tester Analyst Information Technology and Services Used the software for: 6-12 months ### "Honest Jira experience" October 19, 2024 4.0 I have been using Jira for approx 7 months, at begining I did not really like it, because I did not understand it well, and it was really complex. But after some time I really started to like it a lot. Because thanks to it our work is very well organized. Pros When you learn how to use Jira at its maximal potential, it really proves to me as a powerfull tool. Cons Fairly complex at first, it takes time to master using Jira. The learning curve is probably the biggest downside. Review Source HM HOSSEIN M. IT Su Marketing and Advertising Used the software for: 2+ years ### "Efficient yet hard to complex to manage" January 5, 2025 4.0 The efficient management of the ticket queue is paramount for the success of our team. While the projects administration and configuration processes are undoubtedly complex, they can occasionally become overwhelming and require careful attention. Pros The tickets queue management is crucial and important for our team. Cons Projects Administration and configuration are a bit too complicated to manage sometimes, also the automation can be improved. Review Source AT Amit T. Software Developer Information Technology and Services Used the software for: Less than 6 months ### "Great Platform for IT business beginner" March 3, 2025 4.0 Overall I have positive experience with jira. Jira is powerful tool it helps me manage my work and project easily. I can also assign any task to my team members and can track it very easily. Pros Jira is helpful in keep tracking of all my tasks and projects. I can easily assign task to my team members. Cons Due to large amount of features available sometimes it is not easy to find right options for new users. Switched from [ClickUp](https://www.capterra.com/p/158833/ClickUp/) Jira is better for software developer than clickup which can helps in detailed project reports tracking. It is helpful for bigger team as compare to clickup which is better for smaller team. Review Source FS Farheen S. IT Consultant Computer Software Used the software for: 2+ years ### "Project Management made easy" October 30, 2024 4.0 Jira is the perfect software for project management, particularly for agile projects. PM's and BA's have access to workflows that can be customized and real-time collaboration for teams of all sizes. Customizable workflows that can automate tasks and integration with other systems/tools like Confluence and Slack make it attractive. Tracking team progress is easy and the software is also easy to implement and scale. Pros Easy to manage projects from end-end while allowing extensive customization and potential to grow. Cons It requires quite a bit of learning when new users may feel lost in the features. Switched from [monday.com](https://www.capterra.com/p/147657/monday-com/) For better functionality and management. Review Source SK Shaniqua K. Founder , CEO Staffing and Recruiting Used the software for: 2+ years ### "JIRA's quality in team and ticketing management" November 27, 2024 4.0 Using Jira was a great experience to stay organized and handle escalations. The work flow and integrations is a key features for seamless progress Pros I absolutely love the ticketing systems. This features allows you to stay on top of issues and management. Cons It often glitched and the formatting changed often. Review Source MH Matthew H. Director of Sales Program Development Used the software for: Less than 6 months ### "Jira's a Great Tool" August 15, 2025 4.0 We use Jira to schedule out the tasks for our software build outs. It allows us to assign out tickets with due dates. It allows me to know where each of my employees are at on each task each week. I love being able to create sprints, to help my employees focus on things now in stead of everything that needs to be done. Pros I love how easy it is to create tickets and collaborate with other coworkers. I love how I can help my employees focus on what needs to be done this week instead of the whole picture. Cons There is a steep learning curve for people who are just starting out with software like this. Once you get it though its great to use. Review Source SK Sagar K. SWA Information Technology and Services Used the software for: 6-12 months ### "Good for tracking and collating" March 23, 2025 5.0 Overall it has been a decent experience. The page is smooth and the interactive UI makes it easy to drag and drop activities and status Pros The jora borads provide a good place to collaborate and collate all ongoing work Cons Sometimes when plugings like zephyre are added its slow to load Review Source MW Matthew W. Marketing Head Information Technology and Services Used the software for: 1-2 years ### "Jira review as a regular user" May 13, 2025 4.0 Jira is a very powerful and detailed tool but not for casual users and simple projects. Pros It helps us in tracking tasks and assigning issues, good for organization. Cons Not easy to learn and interface isn't very beginner-friendly. Review Source KC Kimathi C. Account Manager Oil & Energy Used the software for: 1-2 years ### "Ideal platform for project management." November 27, 2024 5.0 I really find everything useful although a times it becomes sluggish. Pros I highly prefer Jira because it is fully packaged for modernized projects management. Issue tracking is top with this platform too. Everyone in the organisation get there jobs allocation on time saving us time and cost. Cons Presence of great features like tracking/organizing tasks and allocating them on time. Review Source LS Lauro S. Developer Telecommunications Used the software for: 1-2 years ### "About Jira " March 31, 2025 5.0 I use Jira, for our Agile methodology and nee to open everyday, give a feedback in our US and move between cards to everyone see what everybody are doing. Pros Organization and way how we can Follow the user Stories and Epics Cons The way to import massive US, The information inside notification, could be more focus on target. Review Source VR Verified Reviewer Sr. Manager Computer Software Used the software for: 2+ years ### "Excellent Tool" September 16, 2024 5.0 Overall I would rate it good, it's a perfect tool for any software or even non-software organization. I think the backend team is quite innovative and creative that I feel I would not think of any other alternative for the next 10 years. Pros It's Easy to use, the user interface is quite user friendly. Almost everything self explanatory, from raising a bug to closing it, resolving it. If any new person who has never used JIRA, starts using it, it wouldn't take more than 1-2 days for him/her to fully understand it. Additionally it provides you an option of extracting reports where you can view/track your/your team's performance, the work load and many more things which would help you take decisions. I also like the feature of creating dashboards in JIRA, it gives a rich and professional look to your work, which you can showcase to your team, management and other stakeholders. Cons There's not much but the scope of reports and dashboard is sometimes limited like I wish to include more options/filters but I couldn't. Review Source MD Maxime D. Product Owner Retail Used the software for: 2+ years ### "Extraordinaire pour l'organisation et le suivi de l'avancement des initiatives de notre organisation" December 19, 2024 4.0 Expérience géniale dans la gestion de nos projets. On découpe au plus fin si besoin, on détermine les priorités, on créé des sprints, on couche des tickets dans des sprints Pros Le fait que tout est objet, donc tout est configurable. On définit les différents types de tickets, les typologies d'adhérences entre les tickets, les statuts des tickets par "projet" Un ticket, quel que soit son type, peut être associé Cons \- Les limitations dans les règles d'automatisation - le fait que la complexité d'un ticket ne peut pas évoluer dans le temps, si le ticket vient à glisser d'un sprint à l'autre, sans impacter les statistiques du développeur qui travaillé sur le ticket au cours du 1er sprint. Review Source VP Vidya P. Bigdata engineer Information Technology and Services Used the software for: 1-2 years ### "Jira does efficient project management " March 23, 2025 5.0 Overall jira is very handy for project management Pros Jira is very efficient in project management Cons Jira is complex to setup and in built features can be better Review Source VV Vikas V. Software Consultant Computer & Network Security Used the software for: 2+ years ### "A seasoned project mangement software" February 8, 2025 5.0 Whenever I work with large projects, I pick JIRA for managing the project. It's a bliss to manage the project, track issues and deploy fixes all with timestamps and comments. Pros Ability to collaborate with others and GIT Integration Cons At first for an inexperienced person, it could be overwhelming but it makes life much better once it's all setup and a workflow is established. Review Source Luke R. Administrator Animation Used the software for: 1-2 years ### "Jira review for our company at Vanco media " May 27, 2024 2.0 My overall experience was amazing! We as a company are at a point where we cannot even operate without Jira on a daily basis. Its very time efficient, so it eliminates hours of work for us so we can get loads done Pros How efficient and how its so easy to use for our employees. And also the fact that it streamlines most of our difficult tasks that would usually take hours to do if we did not have Jira Cons There was not many cons than pros to be honest, infact there wasn't any cons at all! Everything was at the best quality Alternatives considered [Slack](https://www.capterra.com/p/135003/Slack/)[monday.com](https://www.capterra.com/p/147657/monday-com/) Reason for choosing Jira I was attracted more towards the branding they have placed, and the fact that our employees voted to use Jira than most of the other alternatives. Jira was also recommended by a lot of my CEO friends Review Source MA Moustafa A. CTO Manager Consumer Goods Used the software for: 2+ years ### "A Jira experience, its strengths and challenges in project management " November 9, 2024 5.0 The overall experience is very good actually. The UI is well designed to accommodate a diverse range of functions/features to make the layout intuitive. Setting up the initial configuration will take some time but the customization capability will allow the whole team to tailor the tool to the exact need required. Investing time and effort into integrating Jira in our organization within PMO team allowed us to enhance our project management processes significantly. Pros The customizability, the agile support, the integration capabilities, the reporting and analysis, and the user community and resources. Cons The steep learning curve and the performance issues for some of the reports, particularly when dealing with big projects or multiples issues, about the loading/response tome which can be slow. Also, the cost could be more affordable to ensure scalability and integration with the whole pmo office. Review Source AK Annette K. Designer Design Used the software for: 2+ years ### "Good for simple task management" February 14, 2025 4.0 I'm part of a tech team but I don't need to set up complicated workflows or manage multiple boards. I use Jira in a simple way, like updating status, commenting, and moving tickets. It's simple to use and I don't have any issues with usability. Pros It's easy to use and pretty intuitive for simple task management. Things like changing status, closing tickets, and commenting can be done really easily. Cons Where setting up a workflow or creating a new ticket there are too many options. It can feel over complicated. Switched from [Trello](https://www.capterra.com/p/211559/Trello/) My company uses Jira so I did not have a choice. Review Source AR Akingbade R. Information technology Information Technology and Services Used the software for: 1-2 years ### "About jira " March 6, 2025 5.0 It good and entertaining, it attractive and interesting. Pros It amazing and attractive, it easy to operate. Cons Nothing, it perfect to operate it amazing. Review Source JC Jason C. Managing Member Information Technology and Services Used the software for: 1-2 years ### "Great software project management platform" November 16, 2024 4.0 Great tool that can be used as a great software project management platform. Pros I like how it fits the SCRUM process and is a useful backlog management system. Cons I preferred and prefer Azure DevOps because of it’s automated deployments. Alternatives considered [Azure DevOps](https://www.capterra.com/p/170547/VSTS-DevOps/) Reason for choosing Jira We wanted to try an alternative to DevOps to get something outside of Microsoft. Review Source VR Verified Reviewer Head of People Computer Software Used the software for: 2+ years ### "The vest software to organize your project" October 11, 2024 5.0 I work in a campany that make games for mobile and for every project we use jira to organize sprints and roadmaps. Pros The way we can organize things, the project and the wiki to all of the campany. Cons I dont't know, I like everything about jira. Switched from [Trello](https://www.capterra.com/p/211559/Trello/)[monday.com](https://www.capterra.com/p/147657/monday-com/)[Notion](https://www.capterra.com/p/186596/Notion/) because of the time tracking and otherthings Review Source ZB Zainab B. Brand manager Marketing and Advertising Used the software for: 6-12 months ### "The best project management platform I’ve ever used." June 25, 2025 5.0 This platform sets the bar high up for project and product management. The planning and its easy customizable features makes it suitable to be modified for our company’s processes. Pros It’s one of the best platform that I have seen that enhances various team’s collaboration on a project.Easily learned and adapted to due to its easy to understand user interface. Cons I don’t have any issue at all with this platform. Kudos to the developers on this one. I have zero complaints about its features. Review Source GG Guntas G. Software Developer Information Technology and Services Used the software for: 6-12 months ### "Handy tool for manage team work" June 19, 2025 5.0 Pros Powerfull tool for manage tasks and team work, easy to create tickets and follow progress. Integration with git and CI/CD is useful, and good for collaboration. Cons Interface can feel slow sometimes , too much options in menu make it hard to find what needed fast . Review Source NC Nyasha C. Training and implementation manager Hospital & Health Care Used the software for: 1-2 years ### "Best project management solution" May 1, 2025 5.0 Jira is an excellent software for keeping track of various aspects of my projects and collaborating seamlessly with teammates and communication with customers Pros wide range of features and flexibility on how you could structure your project Cons the large number of features could become overwhelming and confusing sometimes Review Source NF Nancy F. Java developer Telecommunications Used the software for: 2+ years ### "very comfortable for tickets" February 4, 2025 5.0 I use Jira every day in my work, it is very convenient for keeping track of the progress of tickets and the completion of projects, also for managing customer requests externally Pros its really It's really comfortable to manage the projects we have and the tickets Cons during my work experience I have always used jira for my work but I have not found any negative side Review Source MB Manish B. Chartered Accountant Financial Services Used the software for: 2+ years ### "A Powerful tool for agile development." November 27, 2024 5.0 It has revolutionized our development process. It helps us track issues, manage sprints, and collaborate effectively, leading to faster development cycles and higher-quality software. Pros Jira's flexibility and customization options are fantastic. I can tailor workflows to fit our Agile methodologies, and the Kanban boards are a great visual tool for tracking progress. Cons The initial learning curve can be steep, especially for those new to Agile methodologies. A more user-friendly onboarding process would be helpful. Review Source Talk to a Capterra advisor for free and get results within 15 minutes.