# Page 19 | Jira Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 19 - Is Jira the right Resource Management solution for you? Explore 15309 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/19319/JIRA/reviews

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Jira

4.4 (15309)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 31st, 2026

# Page 19 - Reviews of Jira

## Showing most helpful reviews

Showing 451-475 of 15309 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

VR

Verified Reviewer  
SDET  
Information Technology and Services  
Used the software for: 2+ years

### "Jira in projects"

October 31, 2024

5.0

Pros

Besides that Jira can be fully configurable for any project, it is useful that I can use queries to make filters

Cons

So far all works as expected. You have an idea and concentrate on tasks, and Jira helps to organize all those tasks

Review Source

MS

Martynas S.  
Head of Infrastructure  
Computer & Network Security  
Used the software for: 2+ years

### "De facto standard of Issue management hosted on Cloud."

December 12, 2024

4.0

Better than nothing. Good thing is that everybody knows Jira. It is like Windows - everybody hates it, but everybody uses it.

Pros

Has many integrations, it is de facto old standard for SMB

Cons

It is cloud based, expensive and has strange way to do things.

Switched from

[Redmine](https://www.capterra.com/p/212445/Redmine/)

Redmine was even worse and the way we used it - it was better just replace the tool and forget about Redmine.

Review Source

UK

Umair K.  
Business Development Manager  
Construction  
Used the software for: 2+ years

### "Best for agile methodology."

November 17, 2024

5.0

Jira has simplified our development process, enhanced communication and allowed us to deliver high-quality products consistently. This is a must-have for any team working with agile principles.

Pros

The power of Jira is its flexibility. It allows us to customize workflows, bug tracking and sprint management with ease. It's the hive buzzing with activity that keeps our dev team on the same page and projects moving forward.

Cons

With all these features Jira can seem a little intimidating for newcomers, but the learning curve pays off quickly as you start seeing the organizational power it unleashes.

Review Source

AS

Astitva S.  
Programmer Analyst  
Information Technology and Services  
Used the software for: 1-2 years

### "Jira Review"

March 1, 2025

4.0

Jira is world class project management tool with lots of features. Overall its perfect for beginners to start with.

Pros

The ease to use the software and manage the workflows.

Cons

Cons include a bit high cost, some performance issues when using large datasets. Dependency on add-on features which could be included as general feature.

Review Source

RG

Ruby G.  
Patient Advocate  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Jira hero!"

February 18, 2026

5.0

Very versatile, we use this for all our helptickets, and those are used for IT issues as well as ordering and communicating within the company. Jira is essential for our team

Pros

We use this for submitting help tickets, and it covers all the bases and lets us get help from our IT team for everything we need

Cons

It’s a little hard to find which help ticket to submit because there are so many programs we use, but once you find it the interface is nice to use.

Review Source

OI

Olaoluwa I.  
Chief Operating Officer  
Management Consulting  
Used the software for: 2+ years

### "A must have tool to manage tasks and requests"

October 2, 2024

5.0

Pros

I love the ease with which it allows me to see and manage tasks assigned to me or my team,It allows me to transition each tasks easily,so I can update the requester on every step of fulfilling their request,all without having to jump from one program to another or having to call them every second to update them on progress.

Cons

Jira is Fascinating with its boards customization,I maintain its score to 10/10

Review Source

VR

Verified Reviewer  
Principal Architect  
Information Technology and Services  
Used the software for: 2+ years

### "A mature, reliable and configurable application for managing Projects in an agile manner"

November 1, 2024

5.0

Overall, its an excellent application. Ability to integrate your releases, sending out release notes and notifications from stories, integration with version control, ability to create and customize workflows, custom tags for filtering etc. makes it extremely versatile and useful for any kind of project (new development, support etc.). Some of the features like integration with confluence and requirements creation etc. are not tested personally but seem quite promising and will look forward to try them out.

Pros

Extremely configurable tool. Ability to define workflows, integrated release management, simple interface are some of the key features.

Cons

Not having mobile web interface. The mobile web interface was deprecated a little while ago. The result is that now you need to install the native app on your mobile. As availability of apps is through organization's MDM, it limits the flexibility to access the functionality on the go.

Review Source

AQ

Anthony Q.  
Customer Support Specialist  
Computer Software  
Used the software for: 1-2 years

### "Great tool overall!"

March 9, 2025

5.0

Pros

The ease of use of Jira has been amazing. Not only that, but the ability to have multiple projects while setting up a specific pipeline to follow for each project has been absolutely instrumental in our project management.

Cons

While it is an amazing product. I feel that it can easily get unorganized if the project is not kept up to date.

Review Source

SS

Sahil S.  
Security Engineer  
Information Technology and Services  
Used the software for: 6-12 months

### "Jira Review"

April 12, 2025

5.0

Pros

I love how we can track our work with the help of tickets. Recently, l have observed a new feature -- its AI capability to generate tickets automatically based on prompts.

Cons

Sometimes it becomes messier to manage different ticket types like there are so many like: EPICS, TASK, Subtask etc.

Review Source

DS

Dimeji S.  
Partner  
Law Practice  
Used the software for: 2+ years

### "My Review Of Jira"

October 26, 2024

5.0

Jira is a good software to use to manage my projects.

Pros

Jira is my ideal platform to use to interact with teams and also it an easy app to use. Jira is the perfect platform for communication.

Cons

I haven't found any problems with Jira so far.

Review Source

SN

Soham N.  
Android Developer  
Marketing and Advertising  
Used the software for: 1-2 years

### "My review of Jira"

April 22, 2025

4.0

Overall, it is best for anyone in development team like me. It provide lots of helpful features and easily connect with many tools.

Pros

Jira helps in detailed issue and bug tracking in my projects. It also helped in creating recurring workflow with some basic rules.

Cons

Interface feels cluttered with so much options.

Review Source

MI

Mena I.  
Assistant Manager  
Accounting  
Used the software for: 6-12 months

### "My management software."

June 9, 2025

5.0

Pros

Its effective project management feature and tracking is what i like most about this versatile software. Its so easy for me to use which has boost productivity and functionality at work. It has also help me to stay updated on development of each project work have used this software to manage.

Cons

I have no issue since using this software as it worked perfectly for me in project management, its been perfect.

Review Source

TP

Tania P.  
Ing en IA  
Research  
Used the software for: 1-2 years

### "Jira es excelente para administrar tu tiempo"

September 23, 2024

5.0

Como ingeniera en ML documentar mis sprints con Jira ha sido muy útil, así puedo ahorrar tiempo en administrar mis tareas, además que logro hacer la analítica en mi uso de tiempos.

Pros

Me permite tener un control claro de mis actividades diarias, así como tener comunicación sobre mas actividades futuras con mis colegas.

Cons

Su versión en movil no es práctica cuando tienes un Saas para control de privacidad como Okta

Switched from

[Microsoft Excel](https://www.capterra.com/p/176574/Excel/)

No me permitía tener control en las características de cada actividad

Review Source

FG

Francesco G.  
Account Manager  
Telecommunications  
Used the software for: 1-2 years

### "Jira is critical for success"

October 16, 2024

5.0

Jira was paramount in having our IT dept leverage assistance throughout the entire company whenever anyone needed help with anything IT. It helped with project management for our 6 man team IT dept and the issue tracking was incredibly accurate. We did not have any significant outages or downtime with Jira.

Pros

Jira helped our IT department greatly manage inflow and ticket help throughout the organization. It's swift, easy to understand, has proper CS support, and a plethora of features to suit SMB to Enterprise.

Cons

Onboarding with Jira and learning the product took longer than we expected however we were properly supported every step of the way.

Review Source

AN

Alexandra N.  
Board Member  
Management Consulting  
Used the software for: 2+ years

### "My Insight for Jira"

November 19, 2024

5.0

Pros

Jira offers collaboration, project and task management capabilities in one place which streamlines business processes.

Cons

For the past three years, I have never come across any bug.

Review Source

VR

Verified Reviewer  
Senior software developer  
Computer Software  
Used the software for: 2+ years

### "Best tool for project productivity "

December 20, 2024

5.0

Must tool for every project One solution for all project related trackings Once familiar with JIRA, users will not look for any other alternatives

Pros

Easy tracking Best productivity solution Best tool to create and maintain bugs and tasks Used for agile methodology Kanban board to maintain and organize project

Cons

Need configuration to use calendar Little complex to track external tickets

Review Source

AA

Adebola A.  
Manager  
Consumer Goods  
Used the software for: 6-12 months

### "Appraisal for Job weldone!!!"

February 26, 2025

5.0

My experience with Jira has been hitch-free so far.

Pros

I like the fact that it allows me to track and manage my projects well.

Cons

So far, I’ve not had any bad experience with Jira.

Switched from

[Smartsheet](https://www.capterra.com/p/79104/Smartsheet/)

I found out that Jira was a better option.

Review Source

CR

Carlos R.  
Junior Marketing Officer  
Marketing and Advertising  
Used the software for: 2+ years

### "Where our agile development command chain lives."

November 6, 2024

5.0

By using Jira, our development team is more efficient than ever. That enables us to work together without friction, keep track of everything, and deliver great software in a consistent manner.

Pros

Jira excels at customizing workflows. We can customize it specifically for our agile processes, whether that is kanban boards for tracking progress visually, sprint planning, or backlog. The detailed reporting capabilities offer great visibility on team performance and the health of your project.

Cons

Even for experienced software developers, Jira is like diving into an ocean its features are endless and the depth is confusing, to a point where you can’t really experience the true potential without going through a learning curve.

Review Source

mL

marc L.  
Software engineer  
Automotive  
Used the software for: 1-2 years

### "Switch to jira"

March 28, 2025

5.0

Pros

Amazing product. organizes milestones and to do list etc

Cons

Initial setup is difficult especially for teams that used a lot of excel for tracking

Review Source

SM

Samuel M.  
General Manager and Head of Operations  
Leisure, Travel & Tourism  
Used the software for: 2+ years

### "Jira: Robust, Iconic & Full-featured PPM"

September 10, 2024

5.0

Pros

Manual workflow tends to consume a lot of time and is highly expensive to use in business processes. Jira is the main tool which I use to automate workloads such as task and project management.

Cons

The errors which I was experiencing last year are no more since the vendor success team eradicated them early this year.

Review Source

OM

Oriol M.  
CIO  
Financial Services  
Used the software for: 2+ years

### "Jira the perfect too for Agile Teams"

October 7, 2024

5.0

In our case, we are using for development teams and service IT team to share issues between ops and dev teams.

Pros

It's the perfect tool to implement and manage an Agile methodology.

Cons

The cloud price was raising on the last years.

Alternatives considered

[Asana](https://www.capterra.com/p/184581/Asana-PM/)

Reason for choosing Jira

Jira is more agile focused and it's really helpful

Review Source

Tom B.  
Owner  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "We are going to miss Jira - New company does not support. "

November 22, 2024

5.0

It has served our company for many years and really filled the gap where it was needed. I sold my company and the acquirer doesn't support Jira.

Pros

Jira is easy to use and very easy to set up.

Cons

The fact that my organization doesn't support using Jira.

Review Source

NB

NATHANIEL B.  
Primary Responsibility Owner  
Research  
Used the software for: 2+ years

### "Jira Review"

November 6, 2024

4.0

Pros

Ability to asses rapid implementations and exportations

Cons

TRANSFERANCE AND TENDER ADJUDICATION AND ADJUSTMENTS

Alternatives considered

[Bitbucket](https://www.capterra.com/p/233341/Bitbucket/)

Reason for choosing Jira

Ability to keep track of code and project ISSUE+S.

Switched from

[GitHub](https://www.capterra.com/p/129067/GitHub/)[Apache Subversion](https://www.capterra.com/p/177270/Apache-Subversion/)[CVS](https://www.capterra.com/p/235531/CVS/)

Unable to process attribution to those found with that of nationality adjusted by foreign currency of International Monetary Fund Organisation (IMF)+

Review Source

SB

Sophia B.  
Communications Officer  
Insurance  
Used the software for: 1-2 years

### "A great project management application"

June 3, 2025

5.0

Very good experience with Jira, I would recommand it to every person who is looking for a project management app

Pros

Jira is very easy to use and is an ntuitive tool with flexibility in terms of functionnalities and features

Cons

Some options can be hard to use at first, you have to explore Jira before you can use all its features

Review Source

GY

Gerald Y.  
IT Consultant  
Information Technology and Services  
Used the software for: 1-2 years

### "Jira is the application for working together "

May 14, 2025

5.0

Pros

It has been very easy to adapt and start using. We spent very little time training the team. I really like how the interface is simple to navigate.

Cons

It has been stable so far, only small issues like sometimes notifications come late or loading can be slow. But nothing that really stopped us from working. Overall, Jira has been very helpful.

Review Source

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