# Page 21 | Jira Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 21 - Is Jira the right Resource Management solution for you? Explore 15309 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/19319/JIRA/reviews --- Jira 4.4 (15309) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 31st, 2026 # Page 21 - Reviews of Jira ## Showing most helpful reviews Showing 501-525 of 15309 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use iT ihsan T. Cyber Security Engineer Information Technology and Services Used the software for: 2+ years ### "One of the best Document MGMT tools in the market." October 29, 2024 5.0 Very well designed, especially for medium-to-big team. Although for the teams in such sizes, a dedicated admin would be required to streamline the processes and keep things neat and under control. Pros A robust and constantly-evolving application with lots of side features and integration options. Cons The configuration can be confusing sometimes. Switched from [Asana](https://www.capterra.com/p/184581/Asana-PM/) More popular and scalable with additional features and integrations. Review Source sQ soonhong Q. VP Security and Investigations Used the software for: 1-2 years ### "Jira-Post Review" March 23, 2026 3.0 Jira is powerful for tracking complex projects and bugs, but setup is complex and learning takes time. Pros Jira is highly powerful for managing complex projects. It offers strong workflow customization, detailed issue tracking and sprint planning. Cons The interface can feel complex and overwhelming for new users, especially non-technical teams. Setup and workflow configuration often require admin knowledge and regular maintenance to keep it organized. Review Source CV Crystal V. Customer Marketing Specialist Computer Software Used the software for: 6-12 months ### "User friendly and efficient" October 2, 2025 5.0 Overall, Jira is very user friendly and easy to navigate. It is an efficient tool to submit tickets to our help desk and IT. Pros The ease of use is great! After submitting my ticket, I appreciate the follow up confirmation and the status of my request is always available to view. Cons The categories to choose from are sometimes limited so I will choose a general option. Attaching or sharing an image of what I am experiencing is tricky. Review Source MN Maryanne N. Sales Specialist Broadcast Media Used the software for: 2+ years ### "Jira Is The Best" November 26, 2024 5.0 It is so much easy to use Jira and it is good for tracking progress. Pros I love Jira for it has helped me with my projects and it is easy to use. I manage and track progress of my projects at ease. Cons There is nothing wrong with this platform. Review Source MN Muhu N. Products and Operations Information Technology and Services Used the software for: 2+ years ### "The best way to manage projects" August 31, 2024 5.0 Working within Jira has strengthened our team for it provides us with robust and efficient project management tools. Pros I like how Jira is effective in management of agile projects.It provides us with variety of settings that can be customized in terms of the prospects allowed,such as Kanban boards,Scrum framework and extremely detailed reporting regarding our organization.Also I like that it is capable of accommodating sophisticated projects and multiple department in our organization. Cons The interface can be somehow complex for first time users. Review Source GG George G. Sales and Marketing Specialist Hospital & Health Care Used the software for: 2+ years ### "Transformative tool for PM" September 14, 2024 4.0 Jira helps us create good relations between multiple teams and escalate execution to strategic level like no other tool can do. Pros I appreciate its effectiveness in tracking project progress,managing tasks and collaborating with project teams,plus I also like that Jira allows us to customize project workflows by using Scrum and Kanban boards. Cons Can be expensive particularly for bigger groups or premium elements. Review Source JT Junior T. Data Processor Accounting Used the software for: 6-12 months ### "Jira Review" March 23, 2026 4.0 Jira shines brightest for medium-to-large software/dev teams deeply invested in agile/Scrum who need granular control and don't mind investing time (and often people) to configure it properly. It's frequently called the "industry standard" for a reason. Pros Native features for sprints, backlogs, epics, velocity charts, burndown charts, and Kanban/Scrum boards are industry-leading for software teams. Cons Onboarding is tough; the interface, terminology, and setup overwhelm beginners, non-technical users, or new teams (many describe it as unintuitive or cluttered). Review Source GAURAV P. Software engineer Computer Software Used the software for: 2+ years ### "Jira A Powerful Tool with Room for Improvement" December 30, 2024 4.0 Pros Jira flows for different type of status. Cons Complexity it can feel overwhelming for beginners or teams with simpler workflows due to its extensive features Review Source GB Gabriel B. SVP Digital Hospitality Used the software for: 1-2 years ### "Increase Business Productivity!" December 19, 2024 5.0 Excellent, it really helps us save time in coordination tasks. Pros The ability to coordinate all teams towards a common objetive / output. Cons It can be a touch complicated for non tecnical people, but its getting way more friendly in UX Alternatives considered [TheyDo](https://www.capterra.com/p/213609/TheyDo/) Reason for choosing Jira More complete suite across the board. High level of integration with third parties. Review Source JG Julio G. Medical Esthetician Medical Practice Used the software for: 2+ years ### "Mastering agile project management." November 12, 2024 5.0 Jira is the heart and soul of our software development life cycle. It has created better transparency, communication, and gives us the ability to provide quality products. Pros Jira is an all-in-one tool with customizable workflows for agile project management. I really love the flexibility of using a single platform that allows tracking issues, spring planning, and reporting. Cons It is complicated for new users. Its complexity has an open learning curve before utilising the whole power of this tool. Review Source NA Ngozi A. AG Director Arts and Craft Department Arts and Crafts Used the software for: 2+ years ### "Daily User Jira Experience Filled in a Survey" September 25, 2024 5.0 Pros It has been seamless to plan, track and manage projects and tasks through real-time workflow automation with the help of Jira. Cons I use Jira on a daily basis and I do not land into issues. Review Source VR Verified Reviewer Cyber Security Specialist Non-Profit Organization Management Used the software for: 6-12 months ### "An Efficient Tool But Learned Over Time" November 25, 2024 3.0 Jira is a powerful tool for managing project and workflows. Despite a steep learning corve, its flexibility and robust fatures make it essential for team colebration and coplexprojects. Pros Jira's flexibility and customisation options are its greatest strengths. It allows teams to adapt workflows, track tasks effectively and integrate with other tools through the Atlassian Marketplace. It is perfect for Scrum and Kanban, helping to visualise progress and streamline project management. Cons Jira's complexity can be overwhelming, especially for new users. Its interface feels cluttered at times, and setting up workflows or configurations can be time-consuming. Additionally, it may require extra training to use effectively, which can slow down adoption. Review Source SD Samraat D. Senior Project Manager Information Technology and Services Used the software for: 2+ years ### "JIRA: A Versatile Tool for Agile Project Management" December 11, 2024 5.0 Pros Offers excellent support for Agile methodologies like Scrum and Kanban with features like sprint planning, backlog management, and customizable workflows. Cons New users often find it challenging to navigate and understand due to its extensive features and complex interface. Review Source RC Rhys C. Head of Finance and Operations Marketing and Advertising Used the software for: 1-2 years ### "Excellent workflow tool, probably the best" October 27, 2024 5.0 Positive. I used Jira to organise workflows for software developers and it's a really good tool. I can't beat it. Pros Very intuitive and easy to use. The task scheduling function is great and I love the way in which you can see task progress so easily. Cons There is not much to dislike, I think it's a great tool. Review Source AB Andy B. Architect Computer Software Used the software for: 2+ years ### "Great tool" November 21, 2024 4.0 Excellent product that boosts the productivity of our development teams. Seamless integration with other products in the suite Pros Ability to tailor the workflows to our teams way of working Cons Cost of licensing especially for data enter edition Review Source GY Greg Y. Head of Customer Experience Printing Used the software for: 2+ years ### "Great tool for software teams. " November 18, 2024 4.0 Having used the platform for over 10 years within our business, it has been a fantastic part of our tech-stack. Allowing us to find the correct information to track and share with customers, making it very powerful from a Customer Experience angle. Pros JIRA allows us to easily log, track and release tasks to customers both internally and externally. From a customer experience angle, the integration with our support platform, Zendesk, allows us to easily track issues and communicate them with customers. Cons Its a very large platform; therefore you do need to check in several places for concise updates. Review Source VR Verified Reviewer Software Engineer Information Technology and Services Used the software for: 2+ years ### "The best existing tool for bugs/tasks management for s/w" December 9, 2024 4.0 This is the lead industry product for bugs/tasks management for s/w, dev despite some small issues its most convenient for s/w developers Pros Easy to search for tickets, clone tasks/bugs link to other relate products (confluence) Cons moving task to bug and vice versa not straight forward not always simple to change state of task/bug Review Source SF Sylvain F. Chef de projet Information Technology and Services Used the software for: 1-2 years ### "Mon avis sur Jira" March 5, 2025 5.0 Pros Facile à utiliser, personnalisable dans les moindres détails, Jira offre des fonctionnalités qui facilite la collaboration en équipe Cons Une première utilisation serait difficile pour des personnes ayant jamais pris en main ce genre d’outil, la visite guidée est insuffisante Review Source VO Victory O. Systems and Network Admin Food & Beverages Used the software for: 2+ years ### "A Powerful Project Management Tool" August 28, 2024 5.0 Its flexibility and extensive customization options allow teams to tailor the platform to fit a wide range of project management needs, from agile methodologies to traditional project tracking. The comprehensive tracking and reporting features provide valuable insights into project progress and team performance. Pros What I liked most about Jira is its flexibility and customization options. The platform is highly adaptable, allowing teams to tailor workflows, issue types, and project structures to fit their specific needs. Its robust tracking and reporting features provide deep insights into project progress and team performance, helping to identify bottlenecks and optimize processes. Cons One of the aspects I liked least about Jira is its complexity and steep learning curve. The extensive customization options and feature set can make the initial setup and configuration overwhelming, especially for new users. The user interface can feel cluttered and unintuitive, with a lot of navigation required to access various functionalities. Review Source RR Rene R. Creative Director Arts and Crafts Used the software for: I used a free trial ### "Jira: An easy win" January 26, 2025 4.0 I just recently heard about from a colleague and decided to give it a try. Overall, I was impressed with Jira. I've used hubspot, Google workspace, Squarespace & Wix. Jira scores very high in comparison to the others. Pros The registration process and web page creation was easy to setup. Beginners could do it with no prior knowledge of online technology. Cons Its great that they have so many features but its alot of time to get everything setup and structured properly. I'd like it a it more if it were a bit more streamlined. Review Source AG Angela G. Sr. Accountant Accounting Used the software for: 2+ years ### "Great for tracking tickets and workflows" May 2, 2025 5.0 Pros Jira helps our engineering team keep workflows and tickets organized and all in one place. It also integrates with Slack which is great so all team members stay informed for the latest update or logged issues with Jira tickets. Cons Jira interface can be too complex for smaller teams or smaller projects that do not need to utilize all the fields or ticket updates. Review Source AN Akash N. Product Manager Financial Services Used the software for: 2+ years ### "Perfect Solution for Project Management" December 12, 2024 4.0 Pros Jira is a tool for managing project management, provides customizable views & makes it easier for tracking. It makes it easy for work management and sprint tracking easily. Cons Its quite complex due to its extensive customization that leads to many options available for users which confuses the users Review Source KF Kingsley F. Mobile App Developer Program Development Used the software for: 2+ years ### "Meine Meinung zum Jira" October 21, 2024 4.0 Ich benutze Jira seit drei Jahren und hatte noch nie ein größeres Problem. Ich habe es zur Verwaltung von Bugs und Aufgaben bei mehreren mobilen Entwicklungsprojekten verwendet und schätze seine Flexibilität sehr. Pros Jira ist zu einem wichtigen Werkzeug für unser Team geworden, das leicht zu erlernen und im täglichen Einsatz zu verwenden ist. Die Integration mit anderen Entwicklungstools ist nahtlos und ich mag die Möglichkeit, Workflows so zu organisieren, wie man es möchte. Die meisten Funktionen sind leicht zugänglich und es vereinfacht die Verfolgung von Bugs erheblich. Cons Ich habe eigentlich keine größeren Probleme mit Jira. Die mobile Schnittstelle könnte nur etwas schlanker sein, das ist alles. Review Source MJ Michael J. Digital Marketer Information Technology and Services Used the software for: 1-2 years ### "Logiciel de tâches" May 10, 2025 4.0 Use Jira every day for task tracking with my team. Super useful for agile projects but not the easiest to get into at first Pros Great for organizing sprints, tickets, and workflows. Customizable and connects well with other tools like Confluence. Cons Not very user-friendly at the start. Setup can be confusing and takes time. Some features feel a bit hidden. Review Source VR Verified Reviewer Master Trainer Telecommunications Used the software for: 2+ years ### "Jira Review:A Comprehensive Look at the Pros and Cons of Agile Project Management" November 12, 2024 5.0 Pros Jira allows you to design workflows that fit your team's processes. It’s highly flexible, letting you create different workflows for various project types, so every team can operate in a way that best suits their needs Cons Jira can be overwhelming for new users due to its extensive customization options and features. Setting up workflows, boards, and permissions often requires a learning curve, which can be frustrating for teams that need a simpler, more intuitive tool Review Source Talk to a Capterra advisor for free and get results within 15 minutes.