# Page 22 | Jira Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 22 - Is Jira the right Resource Management solution for you? Explore 15309 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/19319/JIRA/reviews --- Jira 4.4 (15309) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 31st, 2026 # Page 22 - Reviews of Jira ## Showing most helpful reviews Showing 526-550 of 15309 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use SK Sreerag K. Digital Marketer Marketing and Advertising Used the software for: Less than 6 months ### "Jira Review" February 26, 2025 5.0 UI is good and it is easy to learn and use in your day to day life. It is a highly professional and versatile tools for project management and to track the work of the employees. Pros The customization of workflow, issue type, project status are some good thing about jira with good pricing Cons As of now there is nothing I felt bad about Jira Switched from [Trello](https://www.capterra.com/p/211559/Trello/)[ClickUp](https://www.capterra.com/p/158833/ClickUp/)[Asana](https://www.capterra.com/p/184581/Asana-PM/) I switched to Jira because of the versatility and project management feature with tracking task which made my day to day work easy. Review Source AB Aanchal B. iOS Developer Information Technology and Services Used the software for: 2+ years ### "Best project management tool! " November 15, 2024 5.0 Pros It’s the best project management tool in the market. Tracking tasks, sprint planning, effort and time management, everything is amazing in Jira. Cons It can be complex for beginners. It can be overwhelming without a proper training about the software. Review Source ADG Alan Divier G. CEO Marketing and Advertising Used the software for: I used a free trial ### "Software de calidad pero para no para negocios pequeños o medianos " October 24, 2024 4.0 Buena, pero es demasiado para mi negocio. Pros Jira es un sistema que puede sacarle mucho provecho cualquier negocio siempre y cuando tengan a un programador contratado . Las automatizaciones y la manera en la que gestiona los tickets son bastante buenas Cons Forzosamente requiere alguien de programación de otra manera se perderán en el intento Alternatives considered [Make](https://www.capterra.com/p/154278/Integromat/)[TimelinesAI](https://www.capterra.com/p/211597/TimelinesAI/)[Airtable](https://www.capterra.com/p/146652/Airtable/) Reason for choosing Jira No me quedé con jira , decidí cambiarme a otros sistemas más amigables en su implementación Switched from [JIRA Service Management](https://www.capterra.com/p/227102/JIRA-Service-Management/) Por qué no se amoldaba a mi proyecto en cuanto a la cantidad /precio / dificultades de implementación Review Source SK Sam K. Digital Media Planner Staffing and Recruiting Used the software for: 2+ years ### "Not flashy but effective" November 26, 2024 4.0 JIRA has created a satisfactory experience for internal requests through different members of our organization. It is easy to stay organized but can add more features for easy of use. Pros Ability to share requests with teammates. Categorizing of portals for different ticket types. Integration with email for updates. Cons UX in ticket seems a bit outdated. Can update to make dashboard-type interface with latest 3 comments plus visualization of progress most visible within request. Review Source TH TERESA H. Product Manager Hospital & Health Care Used the software for: 1-2 years ### "Using JIRA to manage software development" October 9, 2024 5.0 Overall I would use JIRA again when managing a software project with developers. Pros I like the ability to select a template to create my JIRA workflow. I use the Sprint template which I then tie to my releases. I find the release reports helpful so that I can track what went into each release. I also like the timeline function. It shows my major features we are working on, what issues are in each feature and the status of each issue within the feature. I also like seeing the releases across the top of the page. Cons I do find the forms and form configuration confusing at times. I am not a software developer and it doesn't seem to be strait forward. Review Source AN Antonietta N. Data Engineer Retail Used the software for: 2+ years ### "Tracking the main tasks and issues" January 28, 2025 4.0 Pros You are able to track all the issues and tasks of a project Cons If not handled in the right way, it can lead to having too many tasks opened even when not required Review Source JR John R. Abstractor Insurance Used the software for: 1-2 years ### "Jira, the industry standard " September 3, 2025 5.0 I am truly a fan of Jira, it's highly customizable for tracking tasks, bugs, and project workflows. While its extensive features can be complex initially, its versatility makes it an industry standard that is quick to pick up and use. Pros Ease of operability. Jira has a clean, easy to understand user interface that is readily customizable. Cons Permission restrictions, lack of transparency on search query results or possible errors when filing tickets. Review Source SN Soyab N. Delivery Lead Utilities Used the software for: 1-2 years ### "Powerful tool for managing projects" September 10, 2024 5.0 Overall, it has been a pleasure to use for the purposes that I had in mind. But I think I would like to invest more time to learn some of the more advanced features such as automation etc. Pros It was pretty quick to get started and using the tool. Not a huge learning curve for the basics, but need a bit more training for taking care for some of the more advanced features. Cons Lot of features, many of which I haven't really learnt to use. It also had a large collection of add-ons but not many of these are free and so additional costs can be incurred. Switched from [Azure DevOps](https://www.capterra.com/p/170547/VSTS-DevOps/) Company decision, so not really my choice in the end. Review Source Woo Kee M. Sw engineer Accounting Used the software for: 1-2 years ### "I can see qhy it is the most popular tool" September 24, 2024 3.0 Effective for collaboration and ticketing system. It does what is says on tin. Pros Good sharing platform. Editing function including @name to designate someone. Cons UI is not very intuitive and in fact the design is not my cup of tea. Review Source KK Karun K. Co-Founder - COO Computer Software Used the software for: 2+ years ### "Jira - An awesome tool for Agile project management " September 20, 2024 4.0 Overall happy with Jira in how we run out projects. Pros Very productive to projects in Scrum or Kanban in Jira. Easy metrics reporting as well. Cons It is sometimes very slow. Better documentation would be nice to have for JQL. Review Source PH Philip H. Application Admin Banking Used the software for: 2+ years ### "Jira - a step above others" November 2, 2024 5.0 Great, I work in it every day. It has a very eye pleasing look and feel. Creating tasks, epics, and stories are easy. Work tracking is made easy with Jira. Pros It’s easy to use. The dashboards and filteres are great. Using the Project boards is really nice being able to see everyone’s work associated with the project. Cons For non users. Getting started can be a big learning curve. And building test scripts are alittle confusing at first. Review Source Emilio B. IT application support Agent Insurance Used the software for: 1-2 years ### "Jira Agile Experience " October 4, 2024 5.0 As a daily user of Jira, I can highlight its ability to integrate with other tools and the agility with which information can be found on topics reviewed a long time ago. Pros The pros of Jira are the agility in being able to register incidents or service requests step by step and the registered documentation that helps us return for information in case of we need. Cons If the interface seems very complicated, it should be a little more user-friendly, that would help it to be more agile. Switched from [Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/) Zendesk was buggy and imprecise in many aspects of the agile methodology Review Source Rakesh K. Senior Engineer Information Technology and Services Used the software for: 2+ years ### "Jira - Essential for Agile Teams, Challenging for New Users" September 14, 2024 4.0 ira does a better job at organizing tasks, tracking progress, and managing workflows. Best tool for team collaboration. easy to assign tasks, track dependencies, and share project updates. The real-time tracking features also help maintain transparency. Pros Agile Boards (Kanban/Scrum) Reporting and Dashboards Jira allows you to design workflows Integration and Automation Cons User Interface Configuration Complexity some settings are time consuming Review Source Tobi K. React Native Engineer Financial Services Used the software for: 2+ years ### "Tobi's Review of Jira" September 12, 2024 5.0 I've had the greatest experience working with Jira Pros \-Helps me organize my tasks, and also to log my work effectively Cons None! Jira has to be the Messiah of task management tools in the universe Review Source SK Sahil K. Software Engineer Computer Software Used the software for: 2+ years ### "A software to manage development works and teams" November 28, 2024 5.0 Over all experience is good with this software. It's really really great and helpful for developers and managers. I personally liked it. Pros It keeps track my assigned task, show the progress and remind me the deadline to finish my task. I can integrated with GitHub and update my code. We do Scrum management over here. It is a great software! Cons I found one best feature is to manage tasks and keep track on assigned task and their progress which is best to do work on time. Review Source KM Kioko M. Lecturer Leisure, Travel & Tourism Used the software for: 2+ years ### "My 5+ Years Experience with Jira" September 8, 2024 5.0 Pros Jira is a full-featured tool which I use on a daily basis to plan, track and manage projects and tasks automatically. Cons There has never been any issue that I experience when using Jira. Review Source KN Kiril N. Developer Information Services Used the software for: 2+ years ### "Good management tool" February 9, 2025 5.0 I'm happy to use it in my every day work. Pros Easy to use for ticketing system and collaboration. Cons Somethings can be very overheated for simple process. Review Source RM Ruby M. Supervisor Telecommunications Used the software for: 2+ years ### "Jira Is Helpful" November 28, 2024 5.0 It helps manage any type of task or workflow. It also tracks unresolved issues. It helps a lot in processing, prioritizing and managing employee issues. Pros I like their ticketing system. We used Jira for our IT Help Desk and support if anyone experienced having issues with their system or tools. It helps manage any type of task or workflow. Cons Like any tool, at first you would need to navigate until you get familiarized because at first it may be challenging. Review Source JJ Jacob J. Human Resource Manager Education Management Used the software for: 1-2 years ### "Manage your projects using Jira" March 14, 2025 5.0 Pros It has been one of the most powerful tool for managing my projects. It is so easy to configure. Cons Integrating Jira with other tools is cumbersome. Review Source RG Rajneet G. Software Developer Hospital & Health Care Used the software for: 1-2 years ### "JIRA: The Gold Standard in Troubleshooting" December 2, 2024 4.0 Jira has been very handy for troubleshooting and project management. In addition, third-party plugins are easily implementable. Pros For project management across teams, this software is great. It allows for efficient task delegation and identification of blockers. Overall, it sets the standard for project management. Cons With it's vast configurability, having many users can make it complicated and a bit difficult to maintain simplicity unless team standards are set. Review Source SG Steve G. Non Executive Director Religious Institutions Used the software for: 2+ years ### "My Views on Jira Usage Outlined in a Filled Review" October 8, 2024 5.0 Pros With Jira, I have been able to meet my deadlines and due dates when submitting proposals in all my 4 current organizations. Cons I am a daily user and I find nothing to dislike on this program. Review Source CC Carla C. Freelance Translator Translation and Localization Used the software for: 1-2 years ### "Efficient Task Management with Some Performance Hiccups" October 28, 2024 4.0 I use Jira almost every day as a freelance translator working within a large team of translators and proofreaders. It’s one of my favorite platforms in the task management sector because the way it organizes work is spot-on. It keeps everything clear and streamlined, which is essential for projects of this scale. Pros How well it organizes tasks across different teams and people. It makes assigning tasks and tracking them so straightforward. Plus, the interface strikes the perfect balance—not overly fancy but not too minimalist either. It’s just right for staying on top of things. Cons That it can get pretty slow at times, especially on desktop. Plus, the app has more bugs than I’d like, which can be frustrating when I need to check things on the go. Review Source SM Sean M. DevOps Engineer Computer Software Used the software for: 2+ years ### "The gold standard for project management" September 6, 2024 5.0 Overall Jira is a great tool that does everything you could ask of a project management tool. It has it's flaws but overall it's the market leader for a reason and every other tool follows it's lead. Pros Jira is the top player in the agile project management space. Because of this, it has integrations with every other tool you need. Jira can be customized to suit any use case including automating a lot of your reporting and workflows. Cons Because of it's highly customizable nature, Jira can become complex and hard to use if not managed properly. Many developers find that managing Jira takes up more time than coding. Review Source TD Tyree D. Infrastructure Engineer Information Technology and Services Used the software for: 2+ years ### "My thoughts on JIRA" December 8, 2024 5.0 I think its great, its my preferred interface of choice for IT task tracking/ticketing. Pros I like how efficient it is for project management, the new AI features are awesome too. Cons Sometimes the interface would be a bit slow but that may have more to do with our configuration of it at those times. Review Source KB Khaoula B. Accounts Manager Broadcast Media Used the software for: 6-12 months ### "The Perfect Tool for Project Management" August 4, 2025 5.0 My experience with this tool has been very exceptional. It is seamless in project management as it promotes great team collaboration. It provides perfect workflow for all projects needs. Pros Jira has great integration strengths, this makes it more effective in task management. It is very easy to use and very flexible. No need to hire experts to do some difficult tasks. Cons I have not experienced any difficulties in this tool.It has great intuitive tools for project management. I have no dislikes. Review Source Talk to a Capterra advisor for free and get results within 15 minutes.