# Page 23 | Jira Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 23 - Is Jira the right Resource Management solution for you? Explore 15309 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/19319/JIRA/reviews --- Jira 4.4 (15309) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 31st, 2026 # Page 23 - Reviews of Jira ## Showing most helpful reviews Showing 551-575 of 15309 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use DL Damien L. CTO Marketing and Advertising Used the software for: 2+ years ### "L'outil idéal pour le suivi de plusieurs équipes" October 14, 2024 5.0 Pros Grande souplesse d'utilisation Personnalisation des interfaces très profondes Supervision d'équipes avec des organisations différentes Webhook pour automatiser certains évènements. Réalisation de dashboard sur les indicateurs qui nous intéressent Cons Peu parfois être difficile d'appréhension à la vue de la profondeur des options disponibles. Switched from [Bugzilla](https://www.capterra.com/p/119057/Bugzilla/) Manque de fonctionnalités dans Bugzilla et que nous avons trouvé chez Jira. Review Source HS Hussein S. Project Manager Information Technology and Services Used the software for: 1-2 years ### "Great system" July 10, 2025 5.0 Pros Everything is well organised, and has the ability to create or search for any open tickets needed for later Cons I feel like there is a little too much information. Sometimes it leads to confusion, and not knowing where to look Review Source VR Verified Reviewer Analyst IT Insurance Used the software for: 2+ years ### "Excellent outil de collaboration" September 12, 2024 5.0 Pros Excellent pour travailler en équipe. Permet les suivis plus facile, inscrire le temps estimé vs reel, diagramme pour les gestionnaires pour visualiser les taches des sprint en fonction des estimés Cons Le inconvenient qur je peux voir c'est que les plugin sont à acheter en supplément Review Source MS Mustafa S. solutions architect Information Technology and Services Used the software for: 1-2 years ### "Jira review" January 21, 2025 5.0 Pros Jira helps an organization to manage the project by dividing the project and it also has effective collaboration features like issue tracking and notification Cons Nothing i like least about Jira as it provides more powerful automation tools to reduce the repetition of the tasks Review Source MM Mwanaisha M. Real Estate Advisor Real Estate Used the software for: 2+ years ### "My Remarkable Experience with Jira" August 26, 2024 5.0 Pros I use Jira on a daily basis to manage tasks and projects without involving manual workflow. Time and expense tracking are error free since the entire process is automated. Cons Jira allocates all the features that I need on a daily basis without complications. Review Source AO Austine O. Peer Mentor Education Management Used the software for: 2+ years ### "Most Optimal Tool for Project & Task Management " September 11, 2024 5.0 Pros With Jira, I am able to save time by automating tasks and projects management processes for 24/7. Cons Never have I encountered issues when using Jira even on a single instance and it is over four years now ever since I implemented it. Review Source SB Shahzad B. Operations Associate Events Services Used the software for: 2+ years ### "Highly recommended" December 22, 2024 4.0 Overall I am very satisfied with this software. I have been a first hand user for many years. It is a great project tracking software. Pros It is a great project management tool. Easy to track the status of the projects. Cons Interface can be improved. A user using it for the first time might find it difficult. Review Source AG Alejandro G. Full stack developer Computer Software Used the software for: Less than 6 months ### "About the need to know concerning JIRA" September 22, 2025 4.0 Pros Jira helps me keep tabs with multiple projects that I'm always working on. I can easily create customizable workflows with easy and direct user interface for better navigation. Cons Nil problem experienced from my own end. Kudos to the developers for the creation of this amazing platform. Review Source RS Rohan S. Software Engineer Information Technology and Services Used the software for: 6-12 months ### "Great Project Management Tool for organizing tasks and team collaboration" November 12, 2024 4.0 Pros I have been using Jira daily for several months. It is easy to use and helps with project management and team collaboration. I can organize my tasks in a Kanban Board and easily review my team's progress and tasks. Integrations are also great. Cons Jira can feel overwhelming at first, but after using it for some time, it is easy to understand and use it efficiently. Switched from [ClickUp](https://www.capterra.com/p/158833/ClickUp/)[Asana](https://www.capterra.com/p/184581/Asana-PM/) Jira is much more feature-rich and is more agile-focused. Review Source RW Rich W. Principle Systems Engineer Aviation & Aerospace Used the software for: 2+ years ### "Jira in an Agile environment" November 30, 2024 4.0 It is a relatively easy to learn and use as an end user in an Agile program. Plenty add-ons for additional capabilities (testing, reporting, etc) Pros Agile story and bug assignment, tracking and linking is easy. Cons Out of the box report generation could be improved. Review Source SJ Sarin J. Network Engineer Information Technology and Services Used the software for: 2+ years ### "A useful tool for teams that work together." November 7, 2024 5.0 Flexible teams can use Jira to keep track of their work. You may need some time to get used to it, but it's a great way to plan and keep track of things. Pros We can change Jira's handles and tracking options to fit our needs, which helps our development team stay on top of things. It works well with sprints and bug lists, which makes it great for Fast tasks. Cons People who have never used it before will find it hard to learn. Too many functions can make it hard to use the interface, and it's not always simple. Review Source BM Ben M. Customer Relations and Applications Electrical/Electronic Manufacturing Used the software for: 2+ years ### "Jira, the swiss knife for planning." November 4, 2024 4.0 Very low downtime. Customer support is helpful and online resources are plentiful. Everyday tool with very low caveats for a small team. Pros Multitude of tools and active improvement of available options/functionalities. User friendly and SOTA. Cons Users rights and therefore plans are switching without changes by administration. Check the number of users frequently! Review Source JP Johnny P. UX Designer II Computer Software Used the software for: 1-2 years ### "Keep your development and design teams on track" March 17, 2025 5.0 Overall it has been a great experience! It helps me keep track of my design and development tasks, which would be so difficult if I had to keep track of everything myself. Pros Easily visualize tasks and keep teams super organized. Lots of tools to track time, productivity, and make sure we deliver our software on schedule. Cons It can be very complex. It has a robust functionality that could really appeal to power users. For a newbie like me, it was lightly overwhelming. Review Source Devaraj S. Security analyst Banking Used the software for: 6-12 months ### "Ticketing tool for better productivity and resolution" September 27, 2024 5.0 Personally I felt awesome application to track bug, issues and projects for further reference. Pros Wet can deploy in the cloud easily and all ll it is easy to use Cons The ticketing process time needs to be optimised Alternatives considered [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/) Reason for choosing Jira For better reporting and to customize the work flow of the applications. Switched from [ServiceNow Customer Service Management](https://www.capterra.com/p/225960/ServiceNow-Customer-Service-Management/) For better customized workflow according to my organisation. Review Source OK Oliver K. Key Account Manager Telecommunications Used the software for: 6-12 months ### "Tolles Tool um Aufgaben zu organisieren" November 4, 2024 4.0 Tolles Tool um Aufgaben zu hinterlegen und sich danach zu organisieren Pros Super Orga Tool mit verschiedenen Möglichkeiten für Gruppen / Firmen. Hier kann man sofort über Zuweisungen seine erstellten Aufgaben finden. Cons Kein eigenes Jira Board in einer Organisation / Company möglich. Es sei denn man bekommt ebenfalls den Admin Zugang. Hier sollte jeder hinzugefügte Nutzer auch sein eigenes Board (nur für Ihn ersichtlich) haben können. So kann man sich in Jira komplett organisieren Switched from [Asana](https://www.capterra.com/p/184581/Asana-PM/) Einheitliches Tool zu verwenden, damit alle den gleichen Stand zu einem Projekt kennen Review Source MB Marie-Jeanne B. Gérante Facilities Services Used the software for: 1-2 years ### "Mon avis sur Jira" December 2, 2024 5.0 Pros Jira est un outil puissant qui a révolutionné notre gestion de projet. Il offre une multitude de fonctionnalités qui nous permettent de suivre chaque étape du développement, de la planification au déploiement. La possibilité de personnaliser les workflows et d'intégrer Jira avec d'autres outils est un véritable atout pour notre équipe. Cons Je dois admettre que nous n'étions pas entièrement satisfaits du plan gratuit. Il manquait certaines fonctionnalités essentielles pour notre activité. Review Source VR Verified Reviewer AE Information Technology and Services Used the software for: 6-12 months ### "Solid - easy to use" August 6, 2025 5.0 Pros simple to use especially for someone who often leans on IT or support for enablement - i can just self servce Cons not much - from what i do as an end user there really isnt much for me to do - i have no involvment in back end Review Source SA Sarah A. Physician assistant Health, Wellness and Fitness Used the software for: 6-12 months ### "Jira review" April 24, 2025 5.0 My overall experience with Jira has been very positive and I have no complaints whatsoever. I use this all the time at work when submitting tickets for issues at work and I have never had any problems with the software. Pros I use Jira for work to resolve issues. I like how quickly I get responses and how user friendly the website is to submit a ticket. Cons I wish there was a way to screen record when I am trying to explain an issue I’m having. Review Source AS Arjun S. Sr. Software Engineer Computer Software Used the software for: 1-2 years ### "Jira - Powerful Tool and Easy to use" October 25, 2024 5.0 My overall experience with Jira has been good for managing projects and tracking tasks, especially for agile workflows. However, it can be a bit difficult to navigate at first due to its complexity. Once you're familiar with it, though, it becomes a very powerful tool. Pros I like how Jira is great for tracking tasks and managing projects, especially for agile teams. The ability to create detailed workflows and track progress in real-time is very helpful. It's also highly customizable to fit different project needs. Cons What I like least about Jira is that it can be complex to set up and navigate, especially for new users. The interface isn't very intuitive, and it can feel cluttered at times. Review Source NO Nneka O. Clinical Annotation Specialist Hospital & Health Care Used the software for: 6-12 months ### "Jira is a Great Project Management Tool" January 17, 2025 5.0 Overall, I've had a great experience using Jira for completing annotations projects. Pros Jira is an excellent an excellent project management and time tracking tool. I like the time tracking feature best. Jira enabled me to easily document hours I spent completing clinical annotations when I worked as a Clinical Annotation Specialist. Cons I can't think of anything I disliked about Jira. Review Source IW Ido W. software developer Computer Software Used the software for: 2+ years ### "versatile project management tool" December 10, 2024 4.0 once you familiarize yourself with the layout, it becomes intuitive. Pros can organize all of my tasks and work agile. Cons a bit over-complicated sometimes, and it takes time to understand all of its features. Review Source VPB Vinu Prasad B. Data Scientist Logistics and Supply Chain Used the software for: 2+ years ### "Jira: Powerful tool for issue tracking and Project management" August 22, 2024 5.0 My overall experience has been very pleasant using Jira. It has been a software I use daily for the last 10 years now. Pros Some of the features that I love about using Jira are Customizable Workflows, Integration capabilities with third-party softwares like slack and the reporting features Cons Not a lot of cons but I have noticed that some of the first time users have a little hard time using it Review Source VR Verified Reviewer Test Analyst Information Technology and Services Used the software for: 1-2 years ### "Jira Review: A Powerful but Complex Tool for Agile Teams" November 21, 2024 5.0 Comprehensive Reporting: Jira has a wide variety of reporting features that allow users to generate visual reports on sprint progress, team performance, and issue resolution. These insights help teams make data-driven decisions. Pros Tailored Workflows: Jira allows teams to design custom workflows to match their unique processes Cons Expensive for Smaller Teams. Pricing Structure: Jira’s pricing model can be expensive, especially for smaller teams or startups. Review Source CJ Chaitanya J. TAM Computer Software Used the software for: 2+ years ### "Easy collaboration with different stakeholders who are working on same projects" October 27, 2024 5.0 It was a great experience, its available on cloud and easy to access Pros Easy to use and great collaboration across different stakeholders/department for tracking the cases. Cons Sometime when you fill all details in jira along with images, it gives error that unable to save. Review Source LL Lisa L. Web Developer Retail Used the software for: 1-2 years ### "Decent task tracking service" September 30, 2024 3.0 We use it for tracking tasks in our development team. It works fine for this purpose. Most of our team has the same issues with it, and we mostly use it because the competitors are worse. Pros JIRA has lots of useful functionality, and although we do not use most of it at the moment I can see our team getting use out of several of the features in the future. Cons The interface is laggy even on high-end machines, the lack of possibility to assign multiple people to one ticket is strange, customer support is poor to average depending on the agent. Review Source Talk to a Capterra advisor for free and get results within 15 minutes.