# Page 24 | Jira Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 24 - Is Jira the right Resource Management solution for you? Explore 15309 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/19319/JIRA/reviews

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Jira

4.4 (15309)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 31st, 2026

# Page 24 - Reviews of Jira

## Showing most helpful reviews

Showing 576-600 of 15309 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

AG

Arvind G.  
Sr. Talent Acquisition Partner  
Financial Services  
Used the software for: 6-12 months

### "In regards to Jira"

February 23, 2025

4.0

・Very solid product which has helped efficiency tenfold in our current company. ・Learning curve is there but once up to speed very to use.

Pros

・Workflow Efficiency ・Ease to Learn ・Cross department efficiency has increased by tenfold.

Cons

・There is a learning curve for non PM background candidates. ・Implementation took a while.

Review Source

VR

Verified Reviewer  
Software Engineer  
Telecommunications  
Used the software for: 2+ years

### "A Powerful but Complex Project Management Tool"

November 12, 2024

5.0

The way we could prioritise the task or a bug depending on its complexity and urgency is ver useful for the team members. the burn down chart is useful in tracking the teams's productivity overall.

Pros

Best used for agile scrum board creation. The feature with version creation helps a lot to create a board as per release. The integration with confluence is quiet helpful to create documentation.

Cons

Exporting data from JIRA for reporting is challenging. Due to JIRA's steep learning curve often new member need formal training. Pricing for larger teams is quite expensive.

Review Source

DL

Didac L.  
Sys admin  
Gambling & Casinos  
Used the software for: 2+ years

### "Pros/Cons Jira"

November 27, 2024

4.0

Pros

Scalability, easy user management and easy project monitoring, the work done is reflected, easy integration with Active Directory

Cons

A bit expensive, may consume several system resources

Review Source

VKG

Vishal Kumar G.  
Manager  
Retail  
Used the software for: 2+ years

### "Easy to Use"

November 23, 2024

5.0

Seamless connectivity with other tools like Confluence, Slack, and Git-based repositories enhances productivity.

Pros

Provides comprehensive insights into project progress, team performance, and workflow bottlenecks.

Cons

The platform's interface can appear cluttered, especially for teams with simpler needs.

Review Source

GG

Gretty G.  
RTA  
Facilities Services  
Used the software for: 2+ years

### "JIRA the best manager "

November 25, 2024

5.0

I used it at work for ticket execution for cases

Pros

It is a significant system for ticket management with a friendly, easy-to-use and business environment.

Cons

It is a very friendly and easy to use system.

Review Source

ML

Monica L.  
UI UX Designer  
Information Technology and Services  
Used the software for: 6-12 months

### "The Only Project Management Tool We Need"

May 17, 2025

4.0

Jira helps us move as a team. Everyone knows their role, what they need to do, and when no more confusion or back and forth.

Pros

Jira turns what used to be messy post-it notes and spreadsheets into a clean, visual board we can all follow.

Cons

No major issues on my end. If I say maybe just polish a few UI elements for big teams, it gets a little crowded.

Review Source

MM

Miguel M.  
Senior Manager, Information Systems  
Information Technology and Services  
Used the software for: 2+ years

### "Jira is the Agile project management system you will need"

November 1, 2024

5.0

The system us very complete and it is well equiped to accomplish what was made for.

Pros

Jira is a very robust system that supports any agile project and its complete platforms allows easy tracking of work development.

Cons

The pro and cons at the sometimes for Jira relies in how robust it is, unless you are a well-educated Jira system admin, its complexity might make Jira a system dificult to manage.

Review Source

MG

Mike G.  
Vice president  
Banking  
Used the software for: 2+ years

### "Jira is the benchmark for issue trackers"

September 18, 2024

5.0

I've been a jira user and corporate jira admin for over twenty years. I'm an Atlas sian certified administrator.

Pros

I've used jira for over 20 years and it's solidly designed as an effective issue tracker. It's highly customisable so you can model almost any work flow. It's specially designed for agile software development but isn't limited to that use and can be tuned to other workloads.

Cons

Despite many years of development Atlas sian has never managed to fully decentralise administration so you'll always need a, knowledgeable jira admin team to manage your instance and set up things like shared work flows, issue types screens, Web hooks etc.

Review Source

CG

Cesar G.  
Sr. QA Automation Engineer  
Insurance  
Used the software for: 2+ years

### "A great experience for SDLC management across all areas"

November 4, 2024

5.0

A great experience for SDLC management across all areas

Pros

JIRA is the best SDLC tool I have used, it allows control of all tasks related to work progress

Cons

Custom configuration of elements / items, gets tricky sometimes

Review Source

EO

Elizabeth O.  
Documentadora  
Design  
Used the software for: 1-2 years

### "Buena herramienta para proyecto scrum"

December 9, 2024

5.0

Es buena la herramienta para poder implementar scrum

Pros

Puedes planificar tus proyectos con rapidez

Cons

Tiene muchas opciones para realizar un proceso

Switched from

[Slack](https://www.capterra.com/p/135003/Slack/)

Por que no tiene mas funciones como jira

Review Source

CH

Craig H.  
Director of Finance  
Civic & Social Organization  
Used the software for: 2+ years

### "Great flexible resource and project management solution"

October 24, 2024

5.0

We've used Jira for team and resource allocation of for a variety of different projects and the product has become a central tool in how we work

Pros

Jira is a very adaptable and flexible product that can be set up to how your organisation wants to manage resources and projects.

Cons

Sometimes the range of configuration on offer might be a little overwhelming for those new to resource and project management.

Review Source

DT

Daniel T.  
IT Engineer  
Automotive  
Used the software for: I used a free trial

### "Not the tool for the basic user"

March 29, 2025

2.0

After initial setup Jira took a while to get used to compared to other project managment tools. Also, it was to advanced for what we need so it was no worth the costs

Pros

Very customisable you can amend everything including workflow, dashboards etc. The reporting excellent makign it easy to find area is your projects that need inproving.

Cons

As the number of projects grows the performance of Jira becomes much slower. Very hard for new users to adopt. Not the cheapest tool compared to other on the market

Review Source

CM

Caroline M.  
Sales Manager  
Retail  
Used the software for: 2+ years

### "Best Project Tracking Tool "

October 2, 2024

5.0

Jira is easy to use even for beginners.

Pros

Jira is great for tracking projects. It has a user-friendly interface. It is simple to understand how to use Jira.

Cons

Jira has nothing to dislike as far as I have used Jira.

Review Source

WH

Waleed H.  
Freelance Writer  
Writing and Editing  
Used the software for: 1-2 years

### "Bustling buddy is a one of the strong project managment tool."

October 20, 2024

5.0

Jira has played a huge role to improve our productivity and work coordination within the team. Streamlines workflows, helps measure progress accurately and makes sure we turn things around on time & within budget.

Pros

Jira is great for visual representations of project management with its Kanban boards and agile tools to track work in progress. Furthermore, I like the ability to customize it accordingly as per my team requirements.

Cons

Can have a steep learning curve for newcomers, as it is quite powerful like Jira. The interface can seem a bit much, particularly for those untraditional with agile techniques.

Review Source

Daniel J. T.  
Business Analyst  
Telecommunications  
Used the software for: 2+ years

### "Jira review"

November 28, 2024

5.0

Pros

Jira provides robust tools for managing tasks, tracking progress, and collaborating on projects, making it ideal for teams that need a centralized platform for Agile workflows like Scrum or Kanban. The app is particularly strong in task organization, issue tracking, and sprint planning.

Cons

The interface and features can be overwhelming for new users or small teams. Setting up workflows, permissions, and boards often requires significant time and expertise, which might be a barrier for teams new to project management tools.

Review Source

CS

Claire S.  
Head of talent  
Computer Software  
Used the software for: 1-2 years

### "Great tool"

October 15, 2024

5.0

Overall it is essential to our day to day project management and wouldn’t be able to survive without it.

Pros

The workflows help my team and me manage projects. I love the task management feature, as we work in an agile environment, and this is how we organise our sprints.

Cons

It has taken me a long time to learn and still don’t feel I am using all the features available.

Review Source

EO

Endurance O.  
Graphics Web designer  
Computer Networking  
Used the software for: Less than 6 months

### "All about Jira"

June 15, 2025

4.0

This platform has been perfect for new startups as it offers multiple opportunities and access even with the free plan to manage tasks and projects

Pros

I can effectively manage my teams work access by creating a directive that they can easily follow to maximize productivity. The free access option also breeds familiarity with the apps interface with efficient tracking and management of tasks.

Cons

I and my team haven’t encountered any dislike for any feature for any of its features since I have been using this platform.

Review Source

NB

Norman B.  
Director Technology Strategy at TELUS  
Information Technology and Services  
Used the software for: Less than 6 months

### "I like Jira"

September 24, 2025

5.0

Pros

The interface makes it easy to track sprints and tasks. The boards are customizable, and the reports provide good visibility into project progress. Integration with Confluence or Bitbucket is very useful.

Cons

I don’t really have any negative points for now; I would need to use it more to identify possible limitations.

Review Source

JM

Jasmine M.  
Operations Analyst  
Investment Management  
Used the software for: Less than 6 months

### "Jira review"

November 26, 2025

5.0

Jira has been great for cross team project collaboration and has been really helpful with working with developers.

Pros

It makes project collaboration across multiple teams very easy and accessible. Also very easy to assign tasks to different people across multiple teams.

Cons

I haven’t found anything I haven’t liked about Jira, except that it’s hard to sort your notification preferences.

Review Source

MD

Mayuri D.  
Software Engineer  
Information Technology and Services  
Used the software for: 2+ years

### "High Expectation with Jira"

October 27, 2024

5.0

The particular benefit of Agile, providing features like Scrum and Kanban boards facilitate iterative development.

Pros

The ease of using, tracking, the ability to comment, tag team members, and attach files directly to tasks improves communication and collaboration.

Cons

Frequent down time and slowness of the application leads to frustration and lack of progress on the task itself.

Review Source

MC

Mark C.  
Manager , Business Management  
Banking  
Used the software for: 2+ years

### "Great PM tool "

March 20, 2025

4.0

Overall, the product works well and allows easy integration and collaboration among users

Pros

Best way to track projects and deliver on time

Cons

The interface could use a bit of tweaking and improvement

Review Source

fZ

franck Z.  
formateur client  
Information Technology and Services  
Used the software for: 6-12 months

### "Help center"

December 16, 2024

5.0

La société dots infohub, filiale de konicaminolta france utilise cet outil que j'apprécie.

Pros

L'aspect simple et efficace. possibilités de charger image et pièces jointes. Possibilité de voir les tiquets ouvert par mes collègues. suivi par email.

Cons

Visuel a améliorer mais largement efficace

Review Source

AP

Amar P.  
Application Development Analyst  
Hospital & Health Care  
Used the software for: 2+ years

### "Great tool for tracking software development"

October 14, 2024

5.0

Overall it's an excellent tool used to track code changes using features and stories in an agile workplace.

Pros

The ease of use and interfacing with other apps (not just confluence and bitbucket but servicenow also) worked seamlessly.

Cons

I didn't like how when I created an issue, Jira couldn't automatically tell it was mine and show it under "My Work" but that's likely a setting I haven't found yet.

Review Source

HM

Harshal M.  
Technical Project Manager  
Information Technology and Services  
Used the software for: 2+ years

### "most useful PMS"

January 9, 2025

5.0

It has been great so far, I've learnt and taught people.

Pros

great for managing expectations and setting backlog for pipelines

Cons

it has a learning curve, but the community forms help

Review Source

VN

Vignesh N.  
Executive director  
Computer Software  
Used the software for: 1-2 years

### "Excellent defect managnent tool"

January 9, 2025

5.0

When we moved from waterfall into agile it helps a lot Lot of good features with defect integration and process

Pros

Easy to manage project Customizable Portable Tools agnostic

Cons

Good for agile proejct managnent Customizable Portable Tools agnostic

Review Source

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