# Page 25 | Jira Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 25 - Is Jira the right Resource Management solution for you? Explore 15309 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/19319/JIRA/reviews --- Jira 4.4 (15309) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 31st, 2026 # Page 25 - Reviews of Jira ## Showing most helpful reviews Showing 601-625 of 15309 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use GS Gail S. People Team UK Lead Information Technology and Services Used the software for: 6-12 months ### "Good organisation tool, but can be better" December 1, 2024 4.0 It's okay. We use it to manage the HR workload,and so far it has been a good experience, however, I think it can have a better look Pros The unique issue numbers. It makes it easier to describe a task Cons The look. It's not very user friendly for non tech people Switched from [Asana](https://www.capterra.com/p/184581/Asana-PM/) Because the US team used JIRA, and we wanted to use one system Review Source PP Pinal P. Senior Android Developer Computer Software Used the software for: 2+ years ### "Senior Android developer " October 9, 2024 5.0 very good experience working with jira as a developer Pros the way to assign task and track the progress Cons i like most things in jira that spring vise working Switched from [Aware](https://www.capterra.com/p/237462/AwareHQ/) regarding to task management and issue tracking Review Source KM Kévin M. Web and App developer Computer & Network Security Used the software for: 6-12 months ### "Great management and tracking tool" October 3, 2024 3.0 My experience with Jira has been quite positive, particularly in the context of managing agile software development projects. Its extensive features for tracking issues, managing backlogs, and facilitating sprint planning have proven invaluable for my team’s workflow. Pros One of the standout features of Jira is its robust issue and project tracking capabilities, making it an excellent tool for agile development. Cons The interface can feel overwhelming due to the extensive range of features and options available. Review Source SS Sebastian S. Software architecture manager Information Technology and Services Used the software for: 2+ years ### "Powerful and complex task/cases management tool" October 18, 2024 3.0 It was very useful in a big company to gather requirements from different areas, but for work distribute inside a team it was cumbersome. Pros The flows customization is very comprehensive and flexible. I used to create different flows depending on the input ticket Cons The learning curve is steep and for simple cases it's more complex that necessary. It would be great to have the current powerful engine for some cases and something more simple for others Review Source VR Verified Reviewer Lead Engineer Information Technology and Services Used the software for: I used a free trial ### "Good Experience" February 5, 2025 4.0 Pros Task management become so easy with jira. Cons UI design is too bad as its difficult to understand. Switched from [Trello](https://www.capterra.com/p/211559/Trello/) Jira providing good features than trello. Review Source VR Verified Reviewer Assistant manager Information Technology and Services Used the software for: 6-12 months ### "A Powerful Project Management Tool with Room for Improvement" October 15, 2024 4.0 My overall experience with Jira has been positive, particularly regarding its functionality for project management and collaboration. Pros What I like most about Jira is its customizability. It allows teams to create workflows tailored to their specific processes, which enhances efficiency. Cons What I like least about Jira is its complexity. The extensive features and customization options can be overwhelming for new users, leading to a steep learning curve. Review Source RR Rupert R. CEO Marketing and Advertising Used the software for: 1-2 years ### "Great for Project Management, but Can Be Overwhelming" October 4, 2024 5.0 Overall, my experience with Jira has been positive. Once you get the hang of it, it’s a fantastic tool for managing projects, but be prepared for some initial bumps as you learn the system. Pros Jira has been a powerful tool for managing our projects and keeping everything organized. What I like most is how customizable it is. You can really tailor workflows and boards to fit your team’s specific needs, which makes it extremely flexible. It’s great for tracking progress and making sure tasks are moving along. Cons However, the downside is that Jira can be a bit overwhelming, especially for new users. The learning curve is steep, and it takes time to get everyone up to speed on how to use it efficiently. Sometimes it feels like there are too many options, which can complicate things if you're not careful. Review Source TT Terrence T. Senior software engineer Publishing Used the software for: 2+ years ### "Jira a tool you really need" September 28, 2024 4.0 Overall Jira is a powerful tool that provides robust tools to manage various projects. Pros Jira is easy to use and has many help features to help with project management and time tracking. The software also provides robust reporting and integration with other software in your work flow Cons On occasion the software can be slow to respond during peak hours. Switched from [Google Sheets](https://www.capterra.com/p/169718/Google-Sheets/) Company growth and additional features were needed that the other home grown Software did not provide. Review Source DS Divneet S. Analyst Broadcast Media Used the software for: 1-2 years ### "Jira is the best in class" November 18, 2024 5.0 Overall, Jira is the easiest to use and more efficient sprint manager tool out there Pros I love its automation capabilities and the possible customizations Cons I can't select and view tickets for more than 1 person at a time, it's either a single person or everyone. Review Source AH Aaron H. Sales and Inventory Analyst Consumer Goods Used the software for: 2+ years ### "Love Jira!" August 19, 2024 5.0 I really like Jira, it keeps everyone in the organization involved and accountable to their portion of work, and takes out the weight of trying to remember and write down everything that is needed from you. You can just login and refresh your mind! Pros Jira makes it very easy to make sure no aspects of a project are overlooked or skipped when moving with speed within our organization! Every step is documented and visible, keeping organization throughout time sensitive projects! Cons It took me a bit to understand the different dashboard views within Jira, jumping to see just my tasks, all projects I'm apart of, and kanban views. I know it well now, but I remember some initial frustrations with that when first learning the system Switched from [ProofHub](https://www.capterra.com/p/118040/ProofHub/) We need some more sophistication and to get a product that work on the sales, marketing, and operations side of our business. Jira allowed us to have one central system that met all of our company's needs! Review Source UH Ursula H. Software Engineer Computer Software Used the software for: 1-2 years ### "Magnificent project management" February 9, 2025 5.0 Overall experience with Jira is wonderful. Pros Jira is easy to use and most wonderful software for project management. Cons I don't find troublesome or issues while using Jira. Review Source CE Charles E. Team Lead Consumer Services Used the software for: 6-12 months ### "Reasons why I love Jira" September 11, 2024 5.0 Jira has helped me practically put to use all I learned about Agile and Scrum, and the flexibility in problem-solving is fantastic. Pros The flexibility and ability to bring all my projects in one place. Cons The loading time sometimes lags which I believe they can fix it. Review Source JB Jason B. Operations Process Manager Construction Used the software for: 1-2 years ### "Jason Jira Review" March 26, 2025 4.0 Overall it's been a great software for tracking bugs and tasks. Pros Highly customizable, allows you to tailor boards, workflows, and fields to fit your processes. Cons The interface can be complex and intimidating for new users sometimes. Review Source RC Ricardo C. Research and Development ArRM Information Technology and Services Used the software for: 6-12 months ### "Gets the Job Done, But Ain't for the Faint-Hearted" October 30, 2024 5.0 Jira gets the job done for keeping track of projects and team stuff, especially with Agile work. You can switch up the workflows how you like, and it’s got some decent reporting to keep things straight. It isn't the easiest to learn, and it can hit your wallet hard if the team’s big. Even with all that, once you get the hang of it, it’s still the go-to for handling big projects. Pros It is great for software development with Agile teams. It is easy to adapt workflows to fit any project or team style. The integration with Github, and Slack are helpful. Cons It is expensive for large teams. It is also overwhelming for non technical team members. Review Source AM Aditya M. People Operations Manager Outsourcing/Offshoring Used the software for: 1-2 years ### "A Powereful yet complex Project Management Tool" May 8, 2025 5.0 I believe Jira is very powerful in setting up workflows, tracking progress and managing tasks efficiently. Getting used to Jira might take a while but once you've mastered it, you are able to get a lot out of it. Pros I really liked the flexibility in reporting and visualizations such as burndown reports, velocity reports and even time tracking. Cons It's very costly with licensing and plugin fees especially for smaller companies. At times, it also feels like setting up workflows and permissions can be very complex especially for a non technical user. Review Source RG Rafael G. Analyst Banking Used the software for: 2+ years ### "Perfect for better collaboration" September 20, 2024 5.0 Honestly, since we started using Jira, it has been a massive help in making sure that the whole team is following the same standards and communication has never been better. We mainly use Slack, and it would be helpful to add integration with them, but Jira has been a God send. Pros Jira is especially helpful for complex projects that span multiple organisations, because it provides a centralised location for project information, making it easier to track progress and address issues. it offer an array of helpful perks, such as better collaboration, customisable workflows, easy collaboration and automation. Cons There are a few things that Jira could be better, such as Slack integration, Workflows, and Portfolios. Review Source VR Verified Reviewer Technical Consultant Information Technology and Services Used the software for: 2+ years ### "Great Scrum tool" October 7, 2024 5.0 Pros Highly customizable, easy to generate overviews. Makes collaboration on projects very easy and smooth. Cons Customization also means that there's a LOT of options, maybe too many. It can take a while to figure out what you need and how to achieve that. Review Source RF Rafael F. Account Executive Marketing and Advertising Used the software for: 1-2 years ### "all in-one management tool and easy to use " February 10, 2025 5.0 Pros all in-one management tool and easy to use Cons Nothing to dislike about Jira. It makes my worklife more organised Review Source RD Raven D. Deactivations Specialist Transportation/Trucking/Railroad Used the software for: 6-12 months ### "Nice Platform " April 1, 2025 5.0 Overall, the software is easy to use when you are taught how to use it. I worked for a company that handles tickets for cases and it was easy for us to communicate on those tickets with 3rd party representatives. Pros I liked the ease of being able to comment and connect with my coworkers when assistance was needed for tickets. Cons I disliked that sometimes the functions weren’t always easy to use at certain times. Review Source sK sarvesh K. cyberseurity engineer Computer & Network Security Used the software for: 6-12 months ### "Jira : A Comprehensive solution for modern project management." November 15, 2024 4.0 Jira is an incredibly extensive tool for project management, for large teams and those who are working in an agile environment. it is great in customizability, issue tracking, and automation, making it a good candidate for complex project management. Pros Jira is a very comprehensive solution for project management with good customizability and integration with other tools to track specific issues or problems and help to mitigate. Cons Jira is highly customizable, but this can be a downside too, As the volume of issues and project grows, sometime Jira becomes sluggish. Review Source VR Verified Reviewer Head of Product Computer Software Used the software for: 2+ years ### "Solid everyday task management" December 2, 2024 5.0 Overall its a good reliable tool for everyday task management. Pros I like the integrations with other tools in our stack like FullStory. Cons Some of the new AI features are only available at the higher price points. Review Source Nayan S. Senior Software Engineer Information Technology and Services Used the software for: 1-2 years ### "Efficient but Overwhelming: My Experience with Jira" October 2, 2024 5.0 Pros I liked how Jira helps organize tasks and track progress easily. It allows teams to stay on the same page, prioritize work, and ensure deadlines are met efficiently. Cons Sometimes Jira can feel a bit complex or overwhelming, especially with too many options and features. It can take time to navigate or set up workflows for new users. Review Source RK Roselyne K. Presenter Broadcast Media Used the software for: 2+ years ### "Jira'z Simplicity To Use" October 28, 2024 5.0 Tracking tasks has been simple for me with Jira. Pros Jira has a reliable customer support team and it is easy to use Jira for task tracking. Cons Jira is amazing to use and has no challenges. Review Source MC Michelle C. Senior PM Sports Used the software for: 2+ years ### "Great PM tool" October 21, 2024 4.0 Pros JIRA is very easy to configure to work best for our team and department. The customization capabilities make it very easy to fit a tool into our existing processes. The new JIRA Product Discovery tool has been very helpful in managing the top of the funnel for new features and ideas. Cons Permissions structures are a bit rigid, and it makes it difficult to work in a project unless you are an admin. Review Source SD Stefan D. Senior Software Engineer Computer Software Used the software for: 2+ years ### "State-of-the-art issue tracker" December 5, 2024 5.0 Pros Great software for tracking issues / items / tickets. Highly configurable. Really state-of-the-art! Cons As JIRA provides many configuration options, it's hard sometimes to find the right configuration option and to properly configure a project. Review Source Talk to a Capterra advisor for free and get results within 15 minutes.