# Page 27 | Jira Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 27 - Is Jira the right Resource Management solution for you? Explore 15309 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/19319/JIRA/reviews --- Jira 4.4 (15309) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 31st, 2026 # Page 27 - Reviews of Jira ## Showing most helpful reviews Showing 651-675 of 15309 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use AK Alex K. Systems Engineer Financial Services Used the software for: 2+ years ### "Jira is a great product" December 9, 2024 5.0 Pros The robustness of the platform is the most important factor for us. Cons We do not like that some features are hard to find or limited so we had to improvise. Review Source CS Cara S. Head of Marketing Information Technology and Services Used the software for: 2+ years ### "Jira for Marketing Sprints" November 15, 2024 5.0 Good, I've been using Jira for many years. Gets the job done. Pros Creating monthly sprints for my team was easy, for non-engineering use cases. Our engineers and product teams use Jira, but we adopted it for the marketing org to run monthly sprints, and it worked for that use case. Cons Not easy to delete something from the backlog or sprint once its there. Sometimes things just need to get cut, and that should be easier. Review Source SJ Sebastian J. Sr. QA Automation Engineer Information Technology and Services Used the software for: 2+ years ### "A great experience to manage our development lifecycle" November 2, 2024 5.0 A great experience to manage our development lifecycle, from Requirements to Bugs Pros It provides a full development lifecycle management Cons Sometimes it's tricky to configure fields into each object type Review Source VR Verified Reviewer Product Manager Information Technology and Services Used the software for: 2+ years ### "Improves productivity, but misses a few basic features to make it even better" August 9, 2024 4.0 Overall, my experience is very positive. There are minor issues and things you have to work around, depending on the use case. I worked with Jira both as a user and an admin. There were minor issues affecting productivity with both, but it's definitely net-positive even for a smaller team of 2-3 devs. Pros The standout features are the high level of customisability and the development integrations. I was able to set up automations based on our pipelines. We used Bitbucket from Atlassian as a version control system, so the integrations worked even better. I like that the platform is fairly friendly for smaller dev teams, too. While some features are price-locked behind higher tier plans, it's doable for small teams with lower budget, too. When you need extensions, that's also manageable because most of them are free or cheap under 10 users. Cons I had two major problems. First on is that automations are very limited in executions on the lower tier plans. Actions like "assign on transition" should be a basic thing that's included in all plans, unlimited. Assigning tasks to the right person at the right time is crucial for lean operations. Second is that project duplication doesn't work very well. You lose some of the issue schemes, workflows, etc. At the same time, every time you create a new project, Jira creates new schemes/workflows for it - even if you use the same ones for all of your projects. That creates clutter, and to my knowledge it was impossible to set up a project template in Jira cloud. Other than that, at times, the interface can encounter bugs. That's understandable with the complexity of the product, but it's still annoying. Switched from [Asana](https://www.capterra.com/p/184581/Asana-PM/) We were looking for a few more advanced features, and a more development-focused platform - rather than Asana which is essentially "project management for everyone". Review Source VR Verified Reviewer BI Team Leader Information Services Used the software for: 2+ years ### "Flexible, integrated, and very efficient overall for teamwork management" August 9, 2024 5.0 I was part of the team that managed all of their activities on Jira - from application development to issue resolution to communication with internal clients. Jira was in the heart of our everyday routine. The ability to link issues together and define dependencies, and to attach documents, images, etc., along with a tight integration with our Atlassian tools, made it extremely efficient for our needs. Pros It's a flexible, highly configurable tool that keeps teams on the same page with regard to projects, issue resolutions, or any tasks that need to get done and involve multiple people Cons Not too many drawbacks that I could mention. Review Source CM Celeste M. Retail Enablment Manager Alternative Medicine Used the software for: Less than 6 months ### "Jira is amazing! " October 3, 2025 5.0 Pros Everything you need, all in one place. No need to go searching for documents or asking team members. It’s all there! Cons Almost too easy to use. Keeps you organized and not difficult to understand either. You’re lucky if your organization uses this! Review Source KS Karthika S. Senior Data Analyst Apparel & Fashion Used the software for: 2+ years ### "Good tool to track work " November 1, 2024 5.0 Good experience. I am using Jira from 2010. Pros Jira got lot of apis to integrate with multi software. As an atlassian tool it is easier to track and use with confluence. Cons Not I seen much. The jira stories which I completed get vanished when a new sprint started. It's harder to find done stories Review Source EB Eric B. SR Salesforce Administrator Banking Used the software for: 2+ years ### "Jira is a great team communication tool once it's set up correctly" August 9, 2024 4.0 It's a great tool once the customization has been worked out to suit the business and team needs. Management had to get involved to make using this tool a requirement. Users hate change. Pros Dashboard representation. Once the customization has been set up, the maintenance of stories and moving them through the stages is easy. Cons Takes a while to set up and customize to get the Project stages correct. Not intuitive. Review Source VR Verified Reviewer Account director Marketing and Advertising Used the software for: 1-2 years ### "Mediocre experience " October 4, 2024 3.0 Found it hard to get adoption from the team because they struggled with the interface. Pros Convenient that it is part of the wider atlassian suite of products, making it easier to integrate if you already have other systems set up. Cons Not the most intuitive or user friendly, and expensive option when other services offer similar features for much less. Switched from [Teamwork.com](https://www.capterra.com/p/120390/Teamwork-Projects/) Internet preference for Jira based on previous experience Review Source SW Susmita W. Software Developer Computer Software Used the software for: 1-2 years ### "Jira has a lot to offer " November 11, 2024 5.0 I am a developer working in agile emvironment. We used jira for daily work track , managing workflows,task tracking and visibility. s: Jira allows you to design workflows that suit your team’s specific processes. Jira has built-in features like sprint planning, backlog grooming, and burndown charts. Pros Work management, workflows and agile support Cons Complexity for learning curve, customizable dashboards and notification overload Review Source CS Chandan S. Head Software Development Information Technology and Services Used the software for: 2+ years ### "Review feedback on Jira" October 30, 2024 4.0 It is ok, many organizations using this tool as it is free. However professional PM's may like to have other tools like MS project Pros Very good at bug management. We have used it in various projects to log bugs and both developers and QA's utilized it and bug management was good Cons Little cumbersome while using as a project management tool Review Source KS Kelly S. Project Engineer Automotive Used the software for: 1-2 years ### "Jira Review" October 2, 2024 5.0 Jira is a great tool to track all the projects I am working on at work and tracking my progression with my goals as well. For example, I can include attachments pertaining to the issues/projects I am working on in Jira which allows me to track how much of my goals have been attained by looking at how much documents/time I have spent on the goals. The user friendliness is also very good because it is easy to drag and drop. Pros I like how you can drag projects from the different titled columns my companies have labeled (such as, In Progress, Completed, Approved, etc), This allows me to keep my projects organized and on track because I can also add comments to keep track of them with notes in an organized layout. Cons I wish Jira would allow me to work with other apps such as Microsoft, so I can easily update the projects I am working on by using my other apps to track the progress with emails, meetings, etc. Like how much time I am putting in into each project. Review Source KV Kibamba V. Radio Presenter Broadcast Media Used the software for: 1-2 years ### "Jira is simply the best" November 10, 2024 5.0 It helps to track software tasks that would be done via excel or spreadsheet. Pros I like Jira since it is an incredible versatile tool for tracking and managing projects, especially for Agile teams. Cons It keeps projects clear and organized, nothing that i dislike towards it. Review Source EJ Eric J. Quality Engineering Manager Apparel & Fashion Used the software for: 2+ years ### "Easy Dev Team Work Management" December 5, 2024 5.0 love it. easy to modify. easy to customize Pros Managing dev team work, the data lake, building charts, using JQL Cons Slow to implement new features. I don't like that the tickets are called "issues". Review Source HV Harsh V. Consultant Information Technology and Services Used the software for: 6-12 months ### "Best Project Management and issue tracking tool in the market" November 26, 2024 5.0 Allows my team to live track the backlogs and progress of project on going. It also provides a power query language that is helping me and my team to raise queries in efficient manner to find issues on task given. Pros It is used by me to track daily bugs and tasks also for project progress live updates. Easy to understand and providing training to new user. Cons There is nothing that I don't like in Jira, everything is useful. Review Source KR Kevin R. Product director Health, Wellness and Fitness Used the software for: 2+ years ### "Grear product needs an update" October 29, 2024 5.0 Grear product to serve my purpose as a product manager. Pros Collaboration with others. Reporting Labelling issues Cons Configurations take time. Reporting is still the same from 10 yrs ago Review Source VR Verified Reviewer Sr. Healthcare Analyst Computer Software Used the software for: 2+ years ### "Great for daily documentation and task management" November 13, 2024 5.0 I have to use Jira every day for work (getting assigned and logging hours/documentation in tickets), and it does make my job much easier. Pros Integration with other tools/software, and it's so widely used and recognized among businesses Cons Sometimes I find that the location of things/features isn't the most intuitive Review Source PG Peter G. Sr. Quality Assurance Analyst Computer Games Used the software for: 2+ years ### "JIRA review" December 20, 2024 3.0 It has been okay, there is talk of swapping over to JIRA cloud which I am looking forward to Pros Setting up different boards and viewing whole sets of workload Cons Crashes more than I would like it to which would cause lost work Review Source KJA Krecia Joy A. Application Specialist Information Technology and Services Used the software for: 6-12 months ### "Good product, but too expensive!" December 5, 2024 3.0 So far, it's okay, it's organized and very efficient. However, if your company only provides access to limited people, you will not be able to experience it's full potential. As per my experience, if you want to provide access with substantial feature, you have to pay for more. Pros it's much more up to date; the display is very chic Cons access issue, if you want to have further access, you need to pay more. Review Source TF Tom F. Customer Marketing Specialist Gambling & Casinos Used the software for: 2+ years ### "Jira Review" February 28, 2025 4.0 Jira is a great service that allows our team to collaborate functionally. Pros Functional user interface. Plenty of features that allow cross-team functionality. Great for assigning tasks to different teams. Cons User experience takes a while to get used to. Review Source PP Prashanth P. Senior Product Manager Retail Used the software for: 2+ years ### "Empowering Agile Teams For Complex Scenarios" December 18, 2024 5.0 Pros Highly adaptable to different workflows, allowing teams to tailor it to their specific needs. Cons May slow down with large projects or datasets, impacting efficiency. Review Source CA Christine A. Project Manager Construction Used the software for: 1-2 years ### "Unlocking efficiency and transparency with Jira." October 20, 2024 5.0 It's help to clearly visualize of ideas through it's kanban boards for transparency which helps with accurate decision making. Pros Fascinating for clear visualization on scrum and kanban boards for harnessing transparency for efficient decision making. Cons It's exemplary with it's collaboration and am with it. Review Source SG Selvin G. Operations Manager Education Management Used the software for: 6-12 months ### "Simplifying Difficult Projects with the Benefits" October 2, 2024 4.0 Jira is a beneficial tool for agile teams looking to streamline their project management procedures. It helps to enhance productivity, teamwork, and scalability making it a worthwhile addition to any software development team, even though it would need time and resource investment in the beginning. Pros Jira is a flexible architecture tool that supports various project needs. It helps both small teams and big businesses. Jira is compatible with third-party apps and other Atlassian solutions. Jira's enterprise-grade security measures guarantee the safety of your data. Cons Jira takes time and effort to understand the features properly. Pricing schemes are too expensive for single users or small teams. Review Source CL Cesar L. iTero Process Engineer Medical Devices Used the software for: 1-2 years ### "Amazing request/tracking option" September 30, 2024 5.0 It has been very good to use and administrate the changes that I required to the different groups as well as it give me the chance to include people very easy so they can take a look at what is happening each time Pros The capacity to administrate request for different purposes at the company and the facility to track each one Cons It could include a space with examples for the creation depending on the necessity of the user Review Source VR Verified Reviewer web developer Computer Software Used the software for: 1-2 years ### "Good software to manage work" November 10, 2024 4.0 got good experience easily to manage team ,easy to assign work and easily to mange work and also save time to manage team thanks to jira for this. Pros So as a Manager I am using this to mange my team work so i like this thing so much because easily track all work of team member. Cons According to me I think there is no cons because everything is so smooth and flexible. Review Source Talk to a Capterra advisor for free and get results within 15 minutes.