# Page 28 | Jira Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 28 - Is Jira the right Resource Management solution for you? Explore 15309 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/19319/JIRA/reviews --- Jira 4.4 (15309) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 31st, 2026 # Page 28 - Reviews of Jira ## Showing most helpful reviews Showing 676-700 of 15309 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VR Verified Reviewer Resource Specialist Accounting Used the software for: 6-12 months ### "Jira ATS user experience" October 29, 2024 4.0 Pros A spohisticated system that is used throughout our recruitment ATS to lodge tickets and easily tractable Cons Overall the functionality is great but limitations are on user design experience. Review Source VR Verified Reviewer Digital Transformation Leader Financial Services Used the software for: 2+ years ### "Digital Transformation Leader" August 13, 2024 5.0 I've been working with Jira for a very long time. Its reporting and visualization capabilities are very strong, I expect its capabilities to increase with artificial intelligence-supported applications. It would be invaluable for him to give advice like assigning tasks based on the meeting or email summary, or when you need information for a meeting, Confluence has this type of information, would you like to use it? Although you find it easy to use in general, you need to work a little for detailed use. Pros I love Jira's scrum board management and visuals. We started to hold retrospective meetings here, especially in the last sprints. Being able to choose themes and including the discussed topics as stories in the sprint makes my job easier. Its filters are very powerful, it is especially important to create a board for your own use. Nice to save a time with jira Cons There is no part of it that I can specifically say I didn't like. But I expect Jira to get more support from AI to make our work easier. For example: It would be great if it included an add-on to online meetings and the folder I have allowed in Outlook, listened and assigned automatic tasks to the board from my meetings and e-mails, and I could review them. Review Source TK Tamara K. QA Software Analyst Computer Software Used the software for: 1-2 years ### "Highly recommend." May 10, 2025 5.0 Overall, I am very satisfied with my experience with Jira. Users can tailor workflows, issue types, and dashboards to meet the specific demands of their projects. Pros I liked this robust project management tool for enabling teams to manage tasks effectively and adapt to changing project requirements. Cons Kira might need additional training for its complexity in navigating the app. Also if the project is large, it might end up in taking longer load times. Review Source SG Stephanie G. Sr Product Manager Renewables & Environment Used the software for: 2+ years ### "Great for software management" September 26, 2024 5.0 It's definitely one of the best software management tools out there. Our teams have always done well with it. Pros Jira is professional and highly customizable so that teams of every size and industry can use it. Cons It can be cumbersome to set up. If the owner does not set up the permissions correctly it can be hard to tell why the users are not seeing what they should. Alternatives considered [Pivotal Tracker](https://www.capterra.com/p/227356/Pivotal-Tracker/) Reason for choosing Jira Size and maturity of teams and company. Review Source ICD Ian Christian D. Associate Manager Consumer Services Used the software for: 1-2 years ### "JIRA nailed it!" October 18, 2024 5.0 Pros It very useful for ticketing services. We were able to fix all technical issues with this application Cons I would suggest, for everytime I would create a ticket, I will receive a notification on my email and it will automatically be added on my calendar but other than that it is the best. Review Source IM Ian M. Chairman Marketing and Advertising Used the software for: 1-2 years ### "Makes projects flow easily" November 10, 2024 5.0 Pros You can track your projects easily, and you can assign projects to different people, it makes tracking projects a lot easier Cons Getting into the admin side of it can be frustrating, and with better design this could be resolved. Adding uses can be frustrating as only admins can add users and this can take time, but I can see why people need this functionality Review Source VR Verified Reviewer VP Product Manager Computer Software Used the software for: 2+ years ### "The gold standard for managing stories and tasks. " September 9, 2024 4.0 Overall its our primary took for managing work for our sprints. Pros We use JIRA to manage all of our work for product design Cons If you don't have the latest version (cloud?) it can be very slow. Review Source Sathiya P. Technical lead engineer Information Technology and Services Used the software for: 2+ years ### "Jira, a powerful tool for project and issue tracking" August 9, 2024 5.0 Jira is a very useful and powerful tool. It makes the project management work easy by providing the necessary sql filters to get the needed data which is helpful in making decisions on the project and tracking Pros Customizable workflows , where the tool can be customized based on the project type and needs like agile and scrum. Powerful issue tracking, where you can track the project issues and you have dashboards to monitor and prioritize Multiple plugin options Cons Though , it is an issue tracking tool , i doesn't have an inbuilt testing toll feature. We need to integrate this with third party tools for testing. Availability of lot of plugins are creating chances to over doing the info and makes it complex Review Source ML Michele L. Senior Accountant Design Used the software for: 1-2 years ### "A Great Workflow Management Solution For Business " December 16, 2024 5.0 Pros With Jira, I like that we can easily plan, execute, and manage tasks and projects. It comes with helpful collaboration features and handling workflow management is straightforward. Cons Well, Jira has been super capable and problems. Review Source VK Vamsi K. Data Engineer Information Technology and Services Used the software for: 1-2 years ### "Jira: Strengths and Weaknesses of a Leading Project Management Tool" October 3, 2024 5.0 completely Jira was been very helpful for us as a team to handle everything properly by creating stories,tasks. and see the health chart every week to know the progress. Pros I like the customizable workflow feature, we can set up things as we require. Advanced reporting and Analytics feature also helps us to check what has been went good and wrong. Cons Steep Learning Curve:- There are vast features of Jira, which indeed hard to learn completely. Complex Customization, we need to keep so much effort in-order to create some customizations. Review Source HN Harshita N. Software Test Engineer Computer Software Used the software for: 1-2 years ### "Jira- Best Project Management tool" November 4, 2024 4.0 Jira offers excellent project tracking and customization for Agile teams, though it can be challenging to learn and configure initially.But, overall it is a powerful project management tool Pros Jira offers seamless integration and insightful reporting tools for enhanced team collaboration. Cons Jira sometimes experience lag or slowdowns, particularly in large projects with extensive workflows or high volumes of data. Review Source MA Mary A. Medical Device Tester Medical Devices Used the software for: Less than 6 months ### "The use of Jira " September 12, 2024 5.0 My overall experience was fine. I never really had any problem with Jira or the atlassian products. Pros Jira goes very hand in hand in the scrum development lifecycle. It keeps tracks of what part of the projects that need to be worked on and what exactly is being done to rectify any upcoming problems. This allows for all members of the team to be in communication and on the same page concerning issues. I also liked, that when finding a bug I can attribute it to myself. Cons Getting the initial flow of how Jira works with other atlassian products may seem confusing at first but eventually I got the flow. Also, if the team found an issue as a collective, I didn’t like that I could not attribute that to the whole group but instead it was just one individual who would receive credit. When it came down to add supporting evidence the text box didn’t have markup tools that were helpful like including tables. Review Source TH Tom H. Scrum Real Estate Used the software for: 2+ years ### "Top Projektmanagement Tool" November 23, 2024 5.0 Top Projektmanagement Tool für scrum und Kanban Pros Sehr gutes Projekt management Tool, viele templates und intuitives Cons Kein kostenloses Abo Wird pro Mitglied teurer Review Source JM Jane M. Operations Manager Information Technology and Services Used the software for: 1-2 years ### "Love the real-time insights to make accurate project decisions." November 10, 2024 5.0 Really effective to automate repetitive tasks. Powerful for it's real-time insights. Pros Dreadful to easily match teams processes with workflows customization. Cons Seamless integration for third party application with Confluence. Review Source VR Verified Reviewer Software Engineer Computer Software Used the software for: 2+ years ### "Must have tool for Agile software Development process" September 15, 2024 5.0 Pros Last 8 years I am us Jira for project management, it's highly efficient for following Agile software development process. Cons Sometimes it goes down during daily standup itself. I think, this is due to system upgrade. Review Source Allison H. Sales Manager Information Technology and Services Used the software for: 2+ years ### "Best-in-class tool for software development projects" September 25, 2024 5.0 Jira automates repetitive tasks, reducing errors and increasing efficiency. Its detailed reporting capabilities provide insights into project progress, team productivity, and key performance indicators. Pros Jira streamlines workflows with automation, while providing in-depth reporting on project performance. Cons It perfectly meets our needs and I have no complaints. Review Source JH Julio H. Salesforce consultant Computer Software Used the software for: 1-2 years ### "Resourceful tool woth good user interface " December 9, 2024 4.0 Everything good so far , i use it in every project Pros I think based on my usage Add ons and user interface Cons I think id quite an expensive product compare to some others Review Source VR Verified Reviewer Researcher Education Management Used the software for: Less than 6 months ### "Excellent project management tool " December 14, 2025 5.0 Pros Excellent value for money, my favorite project management tool used so far. Easy to learn and excellent customer service Cons I have used the free trial and recently upgraded - wish there were educational discounts for larger teams available Review Source IC Ivo C. IT TA Financial Services Used the software for: 2+ years ### "Jira - THE Agile tool" October 17, 2024 5.0 As mentioned before, I can't imagine working in a company/organization without Jira. Is so important to have visibility on the company projects, promotes cooperation, transparency and efficiency. Pros If your business is related with IT services and development, and you are still not using Jira, well you need to reflect seriously on the efficiency of your teams. The perfect tool to apply an Agile environment, Jira promotes communication, efficiency and transparency. Cons When using it for the first time, it is not the most user-friendly option: meaning that you need to take some time to understand the functionalities and explore the platform. Review Source SB Steve B. Founder Computer Software Used the software for: 2+ years ### "Helps keep me and my development team on task!" October 2, 2024 5.0 It's good but it took a while to learn the platform. Pros I like that it helps me track the tasks that my developers are working on the app I'm building. Cons I don't quite understand the hierarchy of tasks, and it seems like maybe the developers are using it wrong. But, I see duplication of tasks a lot Review Source AJ Aditya J. Analyst Programmer Computer Software Used the software for: 2+ years ### "Highly recommended tool for Agile followers." October 14, 2024 4.0 My overall experience is pretty good. I'll highly recommend this to even small teams to organize work and bringing team on same page. Pros 3rd party integrations, simple dashboard, AI support for query and reports after each sprint. Cons Would love to have a resource planning feature in it. Review Source AP Ashwinder P. QA Government Administration Used the software for: 1-2 years ### "Review of Jira" October 30, 2024 5.0 Very cool tool to organize and track your project Pros Easy to navigate, write and retrieve data. Cons Nothing specific to say, it’s perfect tool to work. Switched from [Bugzilla](https://www.capterra.com/p/119057/Bugzilla/) Ease to use to make project smoother functionality Review Source sM saravanakumar M. Engineering manager Automotive Used the software for: 1-2 years ### "Engineeering manager review for Jira" December 15, 2024 5.0 Overall its very good software for maintaining agile methodolgy projects. Pros Easy manage the agile methodlogy projects. Cons Cost is too high some time if more user want to use its hard. Review Source VR Verified Reviewer Associate Project Manger cum Business Analyst Information Technology and Services Used the software for: 2+ years ### "Most effective project management tool" October 24, 2024 4.0 Jira makes the project manager's life easier especially if he/she manages multiple projects with different teams in agile methodology. Pros It is easier to manage agile projects with easier sprint planning, backlog maintenance and task monitoring. Cons Users need to be trained or take time to adjust to the system when it is introduced newly into project teams. Review Source Sivaraj C. Sr. Automation Engineer Information Technology and Services Used the software for: 1-2 years ### "Jira is the best bug tracking tool in the market and user friendly" September 25, 2024 5.0 Pros I would prefer Jira on any other tool as it's very flexible and easy to use Cons Jira is used globally and well known for the tracking of Features, Defects and sprint management. Review Source Talk to a Capterra advisor for free and get results within 15 minutes.