# Page 32 | Jira Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 32 - Is Jira the right Resource Management solution for you? Explore 15309 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/19319/JIRA/reviews

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Jira

4.4 (15309)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 31st, 2026

# Page 32 - Reviews of Jira

## Showing most helpful reviews

Showing 776-800 of 15309 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

BD

Bibhishan D.  
Senior QA Engineer  
Information Technology and Services  
Used the software for: 2+ years

### "Jira tool is the best"

August 29, 2024

5.0

With 10 years of experience in the IT industry, I've been using Jira throughout my career, and my experience with it has been consistently great.

Pros

I’m a big fan of Jira—it's my go-to tool for any project development. Whether you're managing tasks, tracking progress, or collaborating with your team, Jira handles everything seamlessly. It's the best tool out there for overseeing the development of new projects.

Cons

New updates can feel a bit uncomfortable at first, but once we get used to them, they become second nature.

Review Source

OO

Olakunle O.  
BA, Consultant  
Information Technology and Services  
Used the software for: 2+ years

### "Great for agile sprints, not for generalists"

September 5, 2024

4.0

Great tool for my projects that have been very development heavy, allowing me to keep track of what is being worked on, tested and migrated. It has a steeper learning curve than other project management tools and is geared more towards agile methodology and practices.

Pros

It has a robust feature set and plenty of options for customizing. It is natively built to handle sprint and development architecture.

Cons

It can be a clunky interface if you're project management needs are simple. Filtering isn't as user friendly as I'd like.

Review Source

PG

Paulo G.  
Sr. QA Automation Engineer  
Insurance  
Used the software for: 2+ years

### "Best SDLC tool ever"

December 24, 2025

5.0

Amazing and great tool which allows full control of software development cycle across different areas

Pros

It's growth about integration and e2e flow management has been exponential, also its AI integrated capabilities

Cons

It's now requiring to login very often while previously session was saved, that generates time consumption

Review Source

EJ

Eduardas J.  
Product Owner  
Furniture  
Used the software for: 2+ years

### "Not a great product"

October 10, 2024

1.0

Pros

Really not a lot. maybe sprint reports and jql

Cons

It's slow, it's overcrowded with things, and not the ones that you need.

Review Source

NF

Niall F.  
Head of Design  
Computer Software  
Used the software for: 1-2 years

### "Very customisable to any product team"

September 20, 2024

4.0

Pros

It is incredibly feature rich, has everything a dev team needs to be productive and to stay on track. It is a really nice way of keeping track of tickets, and I like how it's a single source of truth when combined with Confluence.

Cons

Some of the user interface can be confusing at times. Also had issues with multiple users editing similar things at the same time and issues with overwriting and saving.

Review Source

KG

Kashish G.  
Developer  
Computer Software  
Used the software for: 2+ years

### "Helpful and smooth use"

October 7, 2024

3.0

Very helpful and user friendly UI of the application

Pros

Everything is all together so easy to use

Cons

Fwe more features can be added to the application

Review Source

ES

Emilia S.  
IT Administrator  
Information Technology and Services  
Used the software for: 1-2 years

### "Jira Adminstrator"

September 26, 2024

4.0

The tool is really good when using it as a normal user, but as an administrator it can be quite complex.

Pros

It has a lot of services that can be used, they are easy to use and customizable

Cons

It is really complex to administrate, there are a lot of features and services that can be configured and customized

Switched from

[OTRS](https://www.capterra.com/p/127284/OTRS/)

Jira has more features and services, OTRS was only a ticket tool

Review Source

JB

James B.  
Marketing Manager  
Telecommunications  
Used the software for: 2+ years

### "Good with powerful tools"

October 8, 2024

4.0

Pretty good, works well and has lots of useful tools

Pros

Easy to use, clear overview of most tasks

Cons

Sometimes I wish I could organise the view according to my wishes not that of the project owner.

Review Source

SS

Sydney S.  
Administrative Assistant  
Computer Software  
Used the software for: 2+ years

### "Jira is a get project tracking solutions for our team"

October 6, 2024

5.0

Pros

Project Tracking Employee Time Tracking Ease of Project Use Automatic Updates

Cons

Jira is a great product. I have no cons for my specific use of Jira. However, if I had to pick something it is that the cost goes up significantly year after year

Review Source

VR

Verified Reviewer  
Sr Sales Development  
Computer Software  
Used the software for: 6-12 months

### "Great product"

November 16, 2024

5.0

Overall, Jira is a great Portfolio Management solution that has helped tremendously in my workflow

Pros

Super easy to use - portfolio management has never been easier

Cons

I have liked everything about Jira so far

Review Source

GB

Guillermo B.  
Manager  
Information Technology and Services  
Used the software for: 2+ years

### "Best support tool for AGILE Methodology"

August 29, 2024

5.0

We managed projects with AGILE and Jira is the core tool for that methodology. Be able to create multiple EPICS and assign tickets to people is a really handy tool. The more important is that we had all the required information in a single place and when we need an update about a particular issue we can jump directly into the ticket and get the update.

Pros

Jira is our project management software of preference. We use jira to track progress, comments, and time. Every day we use the boards in the stand-up and it's the more useful tool for us.

Cons

Jira is designed for SW development and not for system administration. so some times the product does not fit much to us especially for manage incidents. I know that is not a task for Jira.

Review Source

MH

Michael H.  
Key Account Manager  
Information Technology and Services  
Used the software for: 6-12 months

### "Super orga-tool"

October 31, 2024

5.0

Pros

Die Übersichtlichkeit der einzelnen Aufgaben, Unteraufgaben und die Verknüpfungen untereinander

Cons

Wenn es zu viele Aufgaben in einem Board sind wird es langsam unübersichtlich

Switched from

[Asana](https://www.capterra.com/p/184581/Asana-PM/)

Unternehmenszusammenschluss in eine größere Gruppe

Review Source

DP

Dana P.  
CSR Supervisor  
Veterinary  
Used the software for: 6-12 months

### "Review Jira, and Consider Your Projects Done!"

September 19, 2024

5.0

My team uses Jira to manage our collaborative projects, track bugs, and organize our projects! Its been wonderful to see what's everything organized by To Do, In Progress, In Review, and Done!

Pros

Jira does exactly what they say they're going to do: break big ideas into achievable steps! Its been extremely helpful for my team to complete work together!

Cons

There isn't anything I don't like about Jira!

Switched from

[Asana](https://www.capterra.com/p/184581/Asana-PM/)

Our management team agreed that we were looking for something more user friendly!

Review Source

SR

Stephen R.  
Sr Affiliate Mgr, Partnerships  
Business Supplies and Equipment  
Used the software for: 6-12 months

### "Great software tool for Dev and Engineers, not Marketing or Demand Gen teams"

December 1, 2024

4.0

It's an excellent software when used by the right departments. I wouldn't consider this to be a tool to be used by Marketing and/or Demand Gen teams.

Pros

I liked the ability to use Jira as a project tracker and efficiently update issues via email. Cross-channel collaboration was also extremely useful in Jira.

Cons

As a marketer, I didn't find the software to be terribly intuitive. I found ASANA to be much easier to create and track projects than Jira. Our Dev and Engineers however thrived using JIRA.

Review Source

EN

Emmanuel N.  
Chief Servant  
Religious Institutions  
Used the software for: 2+ years

### "Jira A Powerful Tool "

September 14, 2024

5.0

It has been smooth and fun working with the best.

Pros

Jira streamlines the process of software development making things easy for me. With Jira planning is easy. Integrating with other applications is easy.

Cons

Everything is fine. I have no issues with Jira.

Review Source

VR

Verified Reviewer  
Ingeniero de Implementación  
Information Technology and Services  
Used the software for: Less than 6 months

### "Reseña de Jira"

October 26, 2024

4.0

En general positiva, la podré seguir usando, ya me acostumbré.

Pros

Me encantó la interface, bastante amistosa y muy amigable a la vista, piuedo revisar mis actividades en cualquier lugar.

Cons

cuesta familiarizarse al principio, los add-on cuestan y son muchos.

Switched from

[Trello](https://www.capterra.com/p/211559/Trello/)

quise probar por recomendación un aplicativo mas completo para realizar gestion ágil de software

Review Source

ID

Isaura D.  
Filmmaker  
Entertainment  
Used the software for: 1-2 years

### "Veru usefull"

September 2, 2024

5.0

Overall, Jira is a powerful tool for project management and communication, but it may take some time to fully adapt.

Pros

I appreciated Jira’s flexibility and customization options. It helps in organizing and tracking tasks with the team.

Cons

The interface can be a bit complex and challenging to use initially, and some features are somewhat confusing.

Review Source

susan W.  
Nutritionist  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Good or bad but i like it."

September 6, 2024

5.0

Terrific with it's knowledge management.

Pros

Form soothe mess business optimization. Greatest with online team collaboration. Terrific with knowledge management.

Cons

Great for online team collaboration. Simple to use.

Review Source

OJ

Oni J.  
Mobile App Developer  
Professional Training & Coaching  
Used the software for: 2+ years

### "Handy project management tool with lots of features"

September 3, 2024

5.0

Jira ensures my projects are well organized as well as visible. Everybody knows what is happening, who should do it, when it is expected to be finished; hence no more deadlines crossed or misunderstanding.

Pros

I simply love that there is no limit to further customization of Jira – I can plug it in any workflow my team can imagine. No more cringing at having to fit in to software that wouldn’t work for us.

Cons

Sometimes the interface can feel a bit clunky and overwhelming especially when you have to manage complex projects. Its a bit difficult to find your way around.

Review Source

EG

Elena G.  
Technical consultant  
Information Technology and Services  
Used the software for: 6-12 months

### "Great agile tool"

January 10, 2025

5.0

Pros

It was very easy to use with a lot of functionality.

Cons

Integration was the hardest part of switching to Jira.

Review Source

CM

Christian M.  
Facebook Ads Strategist  
Internet  
Used the software for: Less than 6 months

### "Perfect for developers"

March 13, 2025

4.0

Jira is helpful application for cooperation with development teams

Pros

It provides effective tracking and workflow automation functionalities

Cons

Not really the best for managing simple tasks, since tools such as for instance Todoist or Trello are more than enough for such purposes

Review Source

Akshat K.  
Software Developer  
Information Technology and Services  
Used the software for: 6-12 months

### "Jira is a good software to manage the day to day task of projects I'm working on with company"

July 29, 2024

5.0

Overall experience is very good because totally my task management is done in Jira. It is very easy to use.

Pros

In Jira, I like the most about creating the tickets and assign to the self or other fellow employ that I'm working with it's priorities and story points. It has all the track record of when and what task I did so I can easily manage my daily work.

Cons

In Jira, it provides the clockify compatibility to manage the time sheet of working on tasks. But when I directly update the clockify It didn't reflect the work in Jira timeline. I have to go to Jira and then manually I've to add in the worklog.

Review Source

IK

Isha K.  
Senior Product Manager  
Information Technology and Services  
Used the software for: 1-2 years

### "Jira is a great tool to manage your teams current and future tasks and bandwidth"

October 7, 2024

4.0

Pros

Jira is a comprehensive manage your teams activities, keep a track of current plan, as well as plan for the future roadmap

Cons

There is a learning curve for new user and requires a considerable amount of time to get used to the jira world

Review Source

AM

Anjal M.  
QA  
Computer Software  
Used the software for: I used a free trial

### "Project Management Tool"

February 23, 2025

4.0

Helps to track the tasks, issues and bugs in an effective and in an organized way.

Pros

Great project management tool. Very useful to track issues and bugs.

Cons

No clear direction while using the tool which might confuse the user.

Review Source

CT

Chi T.  
Communications  
Gambling & Casinos  
Used the software for: 1-2 years

### "Overall, great experience"

October 28, 2024

4.0

Pros

Using it for project management. Specifically, for taking in requests and communicating within a ticket.

Cons

Working in Marketing and Communications, I would love to see a content/editorial calendar function.

Review Source

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